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Added 28 mins ago
Career opportunities: Postmaster - Premises provided by Postmaster (Group Office)
Jobbe
Labrador City, NL
Full-time
…The Postmaster, reporting to the Superintendent/Local Area Manager, is responsible for promoting and selling postal products and services to the public and businesses in the community. As…
Added 28 mins ago
Client Care Coordinator
Jobbe
Lower Sackville, NS
Full-time
In this role, you will manage the customer intake process, support clinical screenings, and drive store performance through effective schedule management. Reporting to the Senior Area…
Added 28 mins ago
Sales Associate (Westboro)
Knix
Ottawa, ON
$19 CAD / hour
Full-time
Previous experience in customer service or retail is considered an asset, but above all else, you’re great with people and are passionate about delivering exceptional customer experiences
Added 28 mins ago
Financial Manager
Husky Technologies
Bolton, ON
Full-time
…stakeholders within the Finance and Accounting function as well as our Customer Service organization. This candidate will play an integral role in providing insightful and meaningful data…
Added 28 mins ago
Manager, IT Operations & Services
MatchBox Consulting Group
Vancouver, BC
Full-time
Our public sector client is looking for a Manager of IT Operations and Services to oversee the Service Desk and Infrastructure team.
Added 28 mins ago
Section Manager
Desjardins
Levis, QC
Full-time
…activities. You are responsible for overseeing your group’s service offer and for developing and implementing its business plan. With an ability to develop talent and drive results, you are…
Added 28 mins ago
Market Development Manager
Desjardins
Brossard, QC · Caisse Desjardins de Brossard
Full-time
As a market development manager, you support Desjardins’s strategic priorities by leading your department, tapping into the full market potential and meeting the needs and expectations of…
Added 28 mins ago
General Management Assistant
Desjardins
Saint-Boniface, QC · Caisse Desjardins de Saint-Boniface
Full-time
The incumbent supports the general manager and all managers of a medium-sized caisse in carrying out various administrative support and secretarial tasks. Activities include assisting with…
Added 28 mins ago
Dishwasher - River Rock Casino Resort
Lahal Management LP
Richmond, BC
Full-time
Ability to exceed internal customer expectations through timely, effective and service oriented communication
Added 28 mins ago
Training Manager
Hydro One Networks Inc
Kleinburg, ON
…across Ontario. Today, we’re focused on providing exceptional customer service and ensuring we are building safe communities where we live, work and…
Added 28 mins ago
Service Centre Manager - Speedy Glass
Belron
Sarnia, ON · Speedy - Sarnia
Full-time
As a Service Centre Manager, you will be able to have a hands-on role in the day-to-day operations of your Service Centre. You will help your team succeed by being the person that people…
Added 28 mins ago
Manager - Customer Care
Hydro One Networks Inc
Markham, ON
This role will be accountable for all aspects of delivering & executing the customer facing regulatory compliance and customer service initiatives/projects. The Manager is accountable to…
Added 28 mins ago
Environmental Planner (Construction Management)
Hydro One Networks Inc
Thunder Bay, ON
…across Ontario. Today, we’re focused on providing exceptional customer service and ensuring we are building safe communities where we live, work and…
Added 28 mins ago
Training Manager
Hydro One Networks Inc
To Be Determined, ON
…across Ontario. Today, we’re focused on providing exceptional customer service and ensuring we are building safe communities where we live, work and…
Added 28 mins ago
Manager - Customer Care
Hydro One Networks Inc
Markham, ON
This role will be accountable for all aspects of delivering & executing a customer billing program. The Manager is accountable to build the necessary team, strategy and processes to…
Added 28 mins ago
Environmental Planner (Construction Management)
Hydro One Networks Inc
To Be Determined, ON
…across Ontario. Today, we’re focused on providing exceptional customer service and ensuring we are building safe communities where we live, work and…
Added 42 mins ago
ADMINISTRATIVE ASSISTANT 1
City of Toronto
Toronto, ON
…requests from the Mayor's office, city councillors, and the City Manager as well as divisional…
Added 58 mins ago
Surgical Product Manager
Pacific Surgical
Vancouver, BC
$100,000 to $140,000 CAD / year
Full-time
Collaborate Cross-Functionally: Work hand-in-hand, closely, and cooperatively with customer service, operations, and marketing personnel to streamline processes, fuel growth, and support…
Added 58 mins ago
GARAGE - Co-Manager - Centre Eaton Montreal
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Montreal, QC
Full-time
Reporting to the Store Manager, your main focus as Co-Manager is to promote a positive omni channel shopping experience, build loyal client relationships and produce outstanding business…
Added 58 mins ago
Sr. Manager / Manager, Office of the CEO
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Toronto, ON
Full-time
Efficiency Capital (EC) is helping change the world one retrofit project at a time. We are an Energy-as- a-Service (EaaS) company that develops, invests, and manages various energy and…
Added 58 mins ago
Produce - Clerk Produce
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Demonstrates superior customer service in accordance with Safeway’s programs
Added 58 mins ago
AMC - Logistics & Staff Relations Assistant Manager (w)
Alma Mater Society of Queen's University Inc.
Kingston, ON
…printing, photography, videography, and graphic design. This service is also responsible for the creation and distribution of the AMS Agenda, the Tricolour Yearbook, and CoursePacks, as…
Added 1 hour ago
shift supervisor - Store# 65592, FISCHER-HALLMAN & HURON
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Kitchener, ON
Full-time
As a Starbucks Shift Supervisor, you will assist the store manager in executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to…
Added 1 hour ago
Registered Practical Nurse - Day Surgery
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Full-time
Demonstrates commitment to exceptional customer service with patients, families, staff, colleagues and community partners
Added 1 hour ago
Registered Practical Nurse - Operating Room
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Demonstrates commitment to exceptional customer service with patients, families, staff, colleagues and community partners

BGIS

Workplace Ambassador

Montreal, QC, Canada

Job type: Full-time
Apply by: Oct 27, 2026
Experience: University degree or 1-3 years’ of job-related relevant experience.
Posting language: English
Posted: Sep 27, 2026

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Original job description

Summary

JOB DESCRIPTION

The role of the Workplace Ambassador II will collaborate with various partners to ensure a high-quality seamless workplace experience is provided consistently for all employees. These partners include facilities and workplace experience teams, client employees and senior executives, BGIS facilities and project teams, technology and furniture vendors, food service operators and fitness center operators. In this role, there is a unique opportunity to influence how employees work, and directly impact their workday. You will work with a team of professionals delivering workplace services including hospitality, reception, event space coordination, and space occupancy. In this role, you will be empowered to make decisions that are aligned with the organization’s workplace standards to ensure that the space continues to meet the needs of all employees. This role will support the key differentiator of the organization – it’s people, by enabling a culture of high-performance teams.

Key Duties & Responsibilities

Client Support

High-end client facing role, and the go-to person for the workplace strategy program in the office environment – primarily but not limited to the Auditorium, Learning Centre and Welcome Centre and food services area on executive floors.
Support customers, visitors and employees in a friendly, knowledgeable and courteous manner at all times.
Greet visitors, new hires and existing employees to explain the office space and how to work effectively in the space, how to utilize meeting rooms and access reservation system.
Responsible for the workplace experience in designated lobby/service areas – welcoming employees, assisting with inquiries/questions, building access and badges.
Have an extensive knowledge of the workplace – technology, meeting rooms, multi-purpose and shared spaces, cafeteria, fitness facility, amenities and places of interest, and be able to communicate these confidently and articulately to employees and guests.
Assist with minor event planning and meeting space set up (will require ability to lift up to 50 lbs.)
Manage security access cards for visitors and contractors.
Submit work orders for maintenance (including technology), workspace or janitorial issues, to ensure timely response and tracking for continuous improvement.
Liaise with landlord for contractor access and moves in and out of the building.
Ensure workplace health and safety guidelines are followed and report any violations or near-misses to Manager/Client/BGIS partners.
Manage office supplies, relationship with offsite storage (Iron Mountain), and security access cards (including reports and audits by security).
Enforce clean desk policy. Rounds to ensure supplies in place – morning and evening.
Primarily a Monday – Friday daytime hours, requiring flexibility in working hours to support special events.

Technology Assistance

Program subject matter expert - provide problem solving solutions for administrative problems. Manage drop off for technologies requiring service. Escalation point-of-contact for office and technology issues.
Manage access card system for programming guest cards.
Utilize client software applications to manage employee keypad system, keys and furniture inventory.
Learn HR technology tools and provide HR and communications support (i.e. Yammer). Assist with minor event planning and meeting space set up. Provide local amenities maps.
Manage the office sundry equipment for term use (mouse, power cords, power bars, spare laptops and desktops, monitor cables, network cables, head - sets, docking stations, keyboards, privacy filters, etc.). Manage locker / file cabinet inventory assignment and associated key control, name plates, etc.

Knowledge & Skills

University degree or 1-3 years’ of job-related relevant experience.
Intuitive in understanding and aligning priorities to align with client goals and desired outcomes.
Service-oriented, able to be customer-facing and displays a can-do attitude in all circumstances.
Able to exercise sound judgement, make decisions, and provide direction.
Comfortable dealing with issues and people.
Strong written and verbal communication skills in English presented in a professional manner.
Strong computer skills, including MS suite of software working on laptop, tablet and phone.
Self-starter, able to work independently as well as in a team.
Pro-active, approachable, and solution-based.
Strong organization skills and enjoy multi-tasking.
Be flexible and responsive to real-time requests.
Detail oriented and accurate.
Ability to work under pressure while meeting deadlines.
Highly mobile role, requiring inspection of large areas on multiple floors.
Background in event planning would be considered an asset.

Licenses and/or Professional Accreditation

None required.

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More about this job

Responsibilities

Provide a welcoming, high-quality workplace experience by assisting employees and visitors, explaining workplace services, coordinating meeting spaces and minor events, and responding to inquiries. Manage access cards, supplies, equipment, work orders, workplace inventories, and technology-related issues while supporting safety and office standards.

Requirements

A university degree or 1–3 years of relevant job-related experience is required, along with strong English communication and computer skills. The role calls for a service-oriented, proactive, organized, flexible person who can work independently and collaboratively, handle pressure, and move around large multi-floor areas; event-planning experience is an asset.

Skills

Customer Service
Workplace Experience
Visitor Reception
Event Planning
Meeting Room Coordination
Facilities Coordination
Technology Troubleshooting
Access Card Management
Written Communication
Verbal Communication
Microsoft Office
Organization
Multitasking
Problem Solving
Health And Safety Compliance
Inventory Management

Visa sponsorship

Not detected in the job text

Keywords

Workplace Experience
Facilities Services
Hospitality
Reception
Visitor Management
Event Planning
Meeting Room Coordination
Auditorium
Learning Centre
Welcome Centre
Food Services
Work Orders
Maintenance
Technology Assistance
Microsoft Office
Yammer
Access Card System
Security Access Cards
Employee Keypad System
Furniture Inventory
Office Supplies
Iron Mountain
Health And Safety
Clean Desk Policy
Locker And File Cabinet Inventory
Space Occupancy
Workplace Strategy

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