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Added 9 mins ago
Job ID #32265: Manager, IT Operations
City of Hamilton
Hamilton, ON
Full-time
Reporting to the Director, Information Technology, the Manager, IT Operations provides strategic and operational leadership for the City’s Service Desk and IT Contract and Vendor Management…
Added 9 mins ago
Job ID #32264: Chief Information Security Officer (CISO) and Director, IT Infrastructure
City of Hamilton
Hamilton, ON
Full-time
Added 9 mins ago
Senior Financial Analyst, Corporate Financial Reporting
Classic Fire + Life Safety
Toronto, ON
Full-time
…integration, external audits and ERP systems. Reporting to the Manager, Corporate Financial Reporting, the successful candidate will take ownership of critical month-end and reporting…
Added 9 mins ago
Boom Truck Driver
J.D. Irving, Limited
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Full-time
…customers displaying the highest standards of safety and excellent customer service. You will be responsible for monitoring truck maintenance and keeping driver’s records requirements such…
Added 23 mins ago
Miramichi Administrative Support (Clinical) (1025) PCN 9757168
Horizon Health Network
Miramichi, NB
Temporary
…and medical transcription course plus one year of previous experience OR five (5) years of recent experience ( within the last 8 years) as a 1025, shall be considered as…
Added 23 mins ago
Light Equipment Operator - Winter
Clintar Commercial Outdoor Services
Toronto, ON · Etobicoke, ON
Full-time
…Equipment Operators, you will blend your professional winter experience with your eye for detail and health and safety. Our standards are high and yours should be too. Our Light Equipment…
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Heavy Equipment Operator - Winter
Clintar Commercial Outdoor Services
Toronto, ON · Etobicoke, ON
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…Equipment Operators, you will blend your professional winter experience with your eye for detail and health and safety. Our standards are high and yours should be too. Our Light Equipment…
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Shift Manager
Earls Kitchen + Bar
Toronto, ON
Full-time
Role Description The Shift Manager is a full-time, on-site role based at Earls Kitchen + Bar in Toronto, ON. This role is responsible for overseeing daily restaurant operations during…
Added 23 mins ago
Miramichi Administrative Support (Clinical) (1025) PCN 1757484
Horizon Health Network
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…and medical transcription course plus one year of previous experience OR five (5) years of recent experience ( within the last 8 years) as a 1025, shall be considered as…
Added 23 mins ago
restaurant manager
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Added 23 mins ago
restaurant manager
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Resident Manager (3 Month Contract)
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Contract
Minimum of 2-3 years’ experience in customer service and/or property management;
Added 23 mins ago
Brine / Salt Truck Operator
Clintar Commercial Outdoor Services
Toronto, ON · Etobicoke, ON
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…Brine Truck Operators, you will blend your professional winter experience with your eye for detail and health and safety. Our standards are high and yours should be too. Our Brine Truck…
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restaurant manager
Church's Texas Chicken
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Added 23 mins ago
Global Account Manager
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Toronto, ON · North York, ON
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…connections at highly competitive prices. Cogent also offers superior customer support by virtue of its end-to-end control of service delivery and network monitoring. Structured tenure pay…
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National Account Manager
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Toronto, ON · Greater Toronto Area, Canada
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…connections at highly competitive prices. Cogent also offers superior customer support by virtue of its end-to-end control of service delivery and network monitoring. Structured tenure pay…
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restaurant manager
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Two (2) years experience in a customer contact environment of which one (1) year is in a secretarial/administrative role.
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Data Scientist, Decisions - Mapping
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Experience in applying machine learning techniques a plus (e.g. reinforcement learning) to solve customer problems (e.g. personalization, segmentation)
Added 23 mins ago
Sr. Advertising Account Manager
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Toronto, ON
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As a Senior Advertising Account Manager on the Enterprise Advertising team in our Toronto Office, you’ll play a vital role in working closely with the sales team, and Tier 1 brand & agency…
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restaurant manager
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Added 24 mins ago
Office Manager
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We are seeking a highly organized, solutions-oriented Office Manager who brings a strong blend of facilities management and executive-level administrative support. In this role, you’ll be…
Added 24 mins ago
Chargé de projet – Système de Management d'Entreprise / Project Manager – Business Management System
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Vous possédez une expérience en Assurance-Qualité et en relation client (interne et externe) au sein du secteur manufacturier et vous souhaitez évoluer tout en développant de nouvelles…
Added 24 mins ago
Customer Service Representative, Casual
LCBO
Elmira, ON
Part-time
Customer engagement, sharing product knowledge and providing a best in class customer experience, whether operating our computerized cash registers or on the store floor
Added 24 mins ago
Customer Service Representative (Casual)
LCBO
ON
Part-time
Customer engagement, sharing product knowledge and providing a best in class customer experience, whether operating our computerized cash registers or on the store floor

BGIS

Workplace Ambassador II

Toronto, ON, Canada

Pay: This is a regular, full-time position with a salary range of $47,118 - $58,897 per annum.
Job type: Full-time
Experience: University degree or 1-3 years’ of job-related relevant experience.
Posting language: English
Posted: Sep 30, 2026

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Original job description

SUMMARY

The role of the Workplace Ambassador II will collaborate with various partners to ensure a high-quality seamless workplace experience is provided consistently for all employees. These partners include facilities and workplace experience teams, client employees and senior executives, BGIS facilities and project teams, technology and furniture vendors, food service operators and fitness center operators. In this role, there is a unique opportunity to influence how employees work, and directly impact their workday. You will work with a team of professionals delivering workplace services including hospitality, reception, event space coordination, and space occupancy. In this role, you will be empowered to make decisions that are aligned with the organization’s workplace standards to ensure that the space continues to meet the needs of all employees. This role will support the key differentiator of the organization – it’s people, by enabling a culture of high-performance teams.

KEY DUTIES & RESPONSIBILITIES

Client Support

High-end client facing role, and the go-to person for the workplace strategy program in the office environment – primarily but not limited to the Auditorium, Learning Centre and Welcome Centre and food services area on executive floors.
Support customers, visitors and employees in a friendly, knowledgeable and courteous manner at all times.
Greet visitors, new hires and existing employees to explain the office space and how to work effectively in the space, how to utilize meeting rooms and access reservation system.
Responsible for the workplace experience in designated lobby/service areas – welcoming employees, assisting with inquiries/questions, building access and badges.
Have an extensive knowledge of the workplace – technology, meeting rooms, multi-purpose and shared spaces, cafeteria, fitness facility, amenities and places of interest, and be able to communicate these confidently and articulately to employees and guests.
Assist with minor event planning and meeting space set up (will require ability to lift up to 50 lbs.)
Manage security access cards for visitors and contractors.
Submit work orders for maintenance (including technology), workspace or janitorial issues, to ensure timely response and tracking for continuous improvement.
Liaise with landlord for contractor access and moves in and out of the building.
Ensure workplace health and safety guidelines are followed and report any violations or near-misses to Manager/Client/BGIS partners.
Manage office supplies, relationship with offsite storage (Iron Mountain), and security access cards (including reports and audits by security).
Enforce clean desk policy. Rounds to ensure supplies in place – morning and evening.
Primarily a Monday – Friday daytime hours, requiring flexibility in working hours to support special events.

Technology Assistance

Program subject matter expert - provide problem solving solutions for administrative problems. Manage drop off for technologies requiring service. Escalation point-of-contact for office and technology issues.
Manage access card system for programming guest cards.
Utilize client software applications to manage employee keypad system, keys and furniture inventory.
Learn HR technology tools and provide HR and communications support (i.e. Yammer). Assist with minor event planning and meeting space set up. Provide local amenities maps.
Manage the office sundry equipment for term use (mouse, power cords, power bars, spare laptops and desktops, monitor cables, network cables, head - sets, docking stations, keyboards, privacy filters, etc.). Manage locker / file cabinet inventory assignment and associated key control, name plates, etc.

KNOWLEDGE & SKILLS

University degree or 1-3 years’ of job-related relevant experience.
Intuitive in understanding and aligning priorities to align with client goals and desired outcomes.
Service-oriented, able to be customer-facing and displays a can-do attitude in all circumstances.
Able to exercise sound judgement, make decisions, and provide direction.
Comfortable dealing with issues and people.
Strong written and verbal communication skills in English presented in a professional manner.
Strong computer skills, including MS suite of software working on laptop, tablet and phone.
Self-starter, able to work independently as well as in a team.
Pro-active, approachable, and solution-based.
Strong organization skills and enjoy multi-tasking.
Be flexible and responsive to real-time requests.
Detail oriented and accurate.
Ability to work under pressure while meeting deadlines.
Highly mobile role, requiring inspection of large areas on multiple floors.
Background in event planning would be considered an asset.

Licenses and/or Professional Accreditation

None required.

This is a regular, full-time position with a salary range of $47,118 - $58,897 per annum. The starting salary will be based on the successful candidate’s competencies, including but not limited to experience, education and performance related to this role. |

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More about this job

Responsibilities

The Workplace Ambassador II ensures a seamless workplace experience by managing reception, event space coordination, and facility services. They act as the primary point of contact for employees and visitors, providing support for technology, security access, and office operations.

Requirements

Candidates should possess a university degree or 1-3 years of relevant experience in a service-oriented role. Strong communication, organizational, and computer skills are required to effectively manage office environments and support client needs.

Skills

Customer Service
Event Planning
Facilities Management
Communication
Problem Solving
Microsoft Office Suite
Multi-tasking
Time Management
Security Access Management
Administrative Support
Technical Troubleshooting
Inventory Management
Interpersonal Skills
Organization
Adaptability

Visa sponsorship

Not detected in the job text

Keywords

Workplace Experience
Facilities
Reception
Event Planning
Security Access
Inventory Management
Microsoft Office
Customer Support
Office Administration
Workplace Strategy
Technology Support
Health and Safety
Vendor Management
Space Occupancy
Hospitality
Administrative Support
Problem Solving
Communication Skills
Multi-tasking
Client Relations

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