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Added 18 mins ago
Bartender, e11even
MLSE (Maple Leaf Sports & Entertainment Partnership)
Toronto, ON
Part-time
We're more than a workplace. We are a team of passionate people, boldly building the future of sport and entertainment, together. We believe in the power of play, the strength of…
Added 20 mins ago
Material Handler
Sexton Family of Companies
Edmonton, AB
Kenroc is proud to operate as a drug-free workplace.
Added 48 mins ago
Supervisor, passengers services (Temporary 14 months)
Air Transat
Montreal, QC
Full-time
…Air Transat's high standards and safety requirements. As an ambassador for the Company, the Supervisor will also promote and maintain a safety culture at all…
Added 1 hour ago
MTO Project Manager - Lead Highway Engineer
LEA Consulting
North Bay, ON
Full-time
…2026, highlighting our commitment to fostering an outstanding workplace culture and supporting the next generation of…
Added 1 hour ago
MTO Project Manager - Lead Bridge Engineer
LEA Consulting
North Bay, ON
Full-time
…2026, highlighting our commitment to fostering an outstanding workplace culture and supporting the next generation of…
Added 1 hour ago
Survey Assistant (Swift Current/Maple Creek, SK)
GeoVerra
Swift Current, SK
Support a positive and professional team atmosphere and acts as a positive ambassador for the company.
Added 2 hours ago
Supervisor, passengers services (Temporary 14 months)
Transat AT
Montreal, QC
Full-time
…Air Transat's high standards and safety requirements. As an ambassador for the Company, the Supervisor will also promote and maintain a safety culture at all…
Added 2 hours ago
Conference Services & Event Sales Manager
AccorHotel
Calgary, AB
Full-time
…heart of it all. At Fairmont Palliser, we believe in creating a workplace where tradition meets innovation, where careers are cultivated, and where everyone is empowered to thrive. Whether…
Added 2 hours ago
Seasonal Sales Associate (Queen West)
Knix
Toronto, ON
$19.7 CAD / hour
Temporary
Work Environment - A one-of-a-kind culture that is committed to fostering an inclusive and diverse workplace where all our team members can bring their whole selves to work
Added 2 hours ago
Banking Advisor Intern - Squamish Branch
RBC
Squamish, BC
Full-time
…their everyday banking, credit, and investment needs. As an RBC ambassador, you add value in the moments that matter most to clients and collaborate with RBC partners to help clients…
Added 2 hours ago
Seasonal Sales Associate (Toronto Premium Outlets)
Knix
Milton, ON
$19.7 CAD / hour
Temporary
Work Environment - A one-of-a-kind culture that is committed to fostering an inclusive and diverse workplace where all our team members can bring their whole selves to work
Added 2 hours ago
Director Sales, Asian Markets
Pier 4 Ltd
Toronto, ON
Full-time
…fostering a collaborative, high-performing, and innovative workplace where our people can thrive and contribute to our continued…
Added 2 hours ago
Seasonal Sales Associate (Toronto Premium Outlets)
Knix
Milton, ON
$19.7 CAD / hour
Part-time · Contract · Temporary
Work Environment - A one-of-a-kind culture that is committed to fostering an inclusive and diverse workplace where all our team members can bring their whole selves to work
Added 2 hours ago
Seasonal Sales Associate (Queen West)
Knix
Toronto, ON
$19.7 CAD / hour
Part-time · Contract · Temporary
Work Environment - A one-of-a-kind culture that is committed to fostering an inclusive and diverse workplace where all our team members can bring their whole selves to work
Added 2 hours ago
Talent Acquisition Assistant (Contract)
LCBO
Toronto, ON
Full-time
Act as a positive recruitment ambassador, offering support with recruitment policies and procedures and approaching changes with optimism
Added 3 hours ago
Branch Manager, Clarkson Branch
Royal Bank of Canada
Mississauga, ON
Full-time
…capitalize on emerging market opportunities and act as an RBC Ambassador within the community you work in. Sharing common goals, purpose, vision, and values with other RBC partners, you…
Added 3 hours ago
Client Advisor Intern – Mandarin/Cantonese
Royal Bank of Canada
Ottawa, ON
Part-time
…Specifically, you help clients with their everyday banking, As an RBC ambassador, you add value in the moments that matter most to clients and collaborate with RBC partners to help clients…
Added 3 hours ago
Delivery Station Customer Service Associate, DSL
Amazon
Dartmouth, NS
Full-time
Experience working on a merchandising/brand ambassador team for a nationally recognized consumer brand
Added 3 hours ago
Coordinator, Sales Operations
Tourism Whistler
Whistler, BC
…is high on our list of priorities. And we're proud to be a workplace that requires respect for our people, our partners, and our environment. Because the people make the place, and this…
Added 4 hours ago
Branch Manager, Cooksville Branch
Royal Bank of Canada
Mississauga, ON
Full-time
…capitalize on emerging market opportunities and act as an RBC Ambassador within the community you work in. Sharing common goals, purpose, vision, and values with other RBC partners, you…
Added 4 hours ago
Retail Brand Ambassador, Field Sales -Hamilton
The Linq Agency
Hamilton, ON
As a Retail Brand Ambassador, you will represent leading financial brands by proactively approaching customers, starting conversations, explaining financial products, and helping customers…
Added 4 hours ago
Retail Brand Ambassador, Field Sales - Brampton
The Linq Agency
Brampton, ON
As a Retail Brand Ambassador, you will represent leading financial brands by proactively approaching customers, starting conversations, explaining financial products, and helping customers…
Added 4 hours ago
Advisory Agent, Member and Client Experience
Desjardins
Saint-Anselme, QC · Levis, QC · Sainte-Claire, QC
Part-time
…colleagues who can help them with specialized needs. You are a proud ambassador of digital solutions and you advise members and clients on their use. You ensure that financial transactions…
Added 4 hours ago
Advisory Agent, Member and Client Experience
Desjardins
La Baie, QC · Caisse Desjardins de La Baie - Bas Saguenay
Part-time
…colleagues who can help them with specialized needs. You are a proud ambassador of digital solutions and you advise members and clients on their use. You ensure that financial transactions…
Added 5 hours ago
Director of Rooms Division (Full-Time)
Fairmont Hotels & Resorts
Ottawa, ON
Full-time
Act as the Rooms Division ambassador, cultivating a culture of excellence, accountability, and continuous improvement.

BGIS

Workplace Ambassador II

Toronto, ON, Canada

Pay: This is a regular, full-time position with a salary range of $47,118 - $58,897 per annum.
Job type: Full-time
Experience: University degree or 1-3 years’ of job-related relevant experience.
Posting language: English
Posted: Sep 30, 2026

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Original job description

SUMMARY

The role of the Workplace Ambassador II will collaborate with various partners to ensure a high-quality seamless workplace experience is provided consistently for all employees. These partners include facilities and workplace experience teams, client employees and senior executives, BGIS facilities and project teams, technology and furniture vendors, food service operators and fitness center operators. In this role, there is a unique opportunity to influence how employees work, and directly impact their workday. You will work with a team of professionals delivering workplace services including hospitality, reception, event space coordination, and space occupancy. In this role, you will be empowered to make decisions that are aligned with the organization’s workplace standards to ensure that the space continues to meet the needs of all employees. This role will support the key differentiator of the organization – it’s people, by enabling a culture of high-performance teams.

KEY DUTIES & RESPONSIBILITIES

Client Support

High-end client facing role, and the go-to person for the workplace strategy program in the office environment – primarily but not limited to the Auditorium, Learning Centre and Welcome Centre and food services area on executive floors.
Support customers, visitors and employees in a friendly, knowledgeable and courteous manner at all times.
Greet visitors, new hires and existing employees to explain the office space and how to work effectively in the space, how to utilize meeting rooms and access reservation system.
Responsible for the workplace experience in designated lobby/service areas – welcoming employees, assisting with inquiries/questions, building access and badges.
Have an extensive knowledge of the workplace – technology, meeting rooms, multi-purpose and shared spaces, cafeteria, fitness facility, amenities and places of interest, and be able to communicate these confidently and articulately to employees and guests.
Assist with minor event planning and meeting space set up (will require ability to lift up to 50 lbs.)
Manage security access cards for visitors and contractors.
Submit work orders for maintenance (including technology), workspace or janitorial issues, to ensure timely response and tracking for continuous improvement.
Liaise with landlord for contractor access and moves in and out of the building.
Ensure workplace health and safety guidelines are followed and report any violations or near-misses to Manager/Client/BGIS partners.
Manage office supplies, relationship with offsite storage (Iron Mountain), and security access cards (including reports and audits by security).
Enforce clean desk policy. Rounds to ensure supplies in place – morning and evening.
Primarily a Monday – Friday daytime hours, requiring flexibility in working hours to support special events.

Technology Assistance

Program subject matter expert - provide problem solving solutions for administrative problems. Manage drop off for technologies requiring service. Escalation point-of-contact for office and technology issues.
Manage access card system for programming guest cards.
Utilize client software applications to manage employee keypad system, keys and furniture inventory.
Learn HR technology tools and provide HR and communications support (i.e. Yammer). Assist with minor event planning and meeting space set up. Provide local amenities maps.
Manage the office sundry equipment for term use (mouse, power cords, power bars, spare laptops and desktops, monitor cables, network cables, head - sets, docking stations, keyboards, privacy filters, etc.). Manage locker / file cabinet inventory assignment and associated key control, name plates, etc.

KNOWLEDGE & SKILLS

University degree or 1-3 years’ of job-related relevant experience.
Intuitive in understanding and aligning priorities to align with client goals and desired outcomes.
Service-oriented, able to be customer-facing and displays a can-do attitude in all circumstances.
Able to exercise sound judgement, make decisions, and provide direction.
Comfortable dealing with issues and people.
Strong written and verbal communication skills in English presented in a professional manner.
Strong computer skills, including MS suite of software working on laptop, tablet and phone.
Self-starter, able to work independently as well as in a team.
Pro-active, approachable, and solution-based.
Strong organization skills and enjoy multi-tasking.
Be flexible and responsive to real-time requests.
Detail oriented and accurate.
Ability to work under pressure while meeting deadlines.
Highly mobile role, requiring inspection of large areas on multiple floors.
Background in event planning would be considered an asset.

Licenses and/or Professional Accreditation

None required.

This is a regular, full-time position with a salary range of $47,118 - $58,897 per annum. The starting salary will be based on the successful candidate’s competencies, including but not limited to experience, education and performance related to this role. |

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More about this job

Responsibilities

The Workplace Ambassador II ensures a seamless workplace experience by managing reception, event space coordination, and facility services. They act as the primary point of contact for employees and visitors, providing support for technology, security access, and office operations.

Requirements

Candidates should possess a university degree or 1-3 years of relevant experience in a service-oriented role. Strong communication, organizational, and computer skills are required to effectively manage office environments and support client needs.

Skills

Customer Service
Event Planning
Facilities Management
Communication
Problem Solving
Microsoft Office Suite
Multi-tasking
Time Management
Security Access Management
Administrative Support
Technical Troubleshooting
Inventory Management
Interpersonal Skills
Organization
Adaptability

Visa sponsorship

Not detected in the job text

Keywords

Workplace Experience
Facilities
Reception
Event Planning
Security Access
Inventory Management
Microsoft Office
Customer Support
Office Administration
Workplace Strategy
Technology Support
Health and Safety
Vendor Management
Space Occupancy
Hospitality
Administrative Support
Problem Solving
Communication Skills
Multi-tasking
Client Relations

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