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Office & Tenant Services Coordinator

  • AB, Canada
  • Calgary, AB, T2P 0L4, Canada

Full-time

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Job details

Job type
Full-time
Posting language
English
Posted

Original job description

Office & Tenant Services Coordinator

Calgary, AB

The Opportunity

We are seeking a highly organized and proactive professional to oversee office operations, coordinate workplace initiatives and deliver an exceptional experience for employees, visitors, tenants and clients. This role will provide administrative, financial and operational support to property management teams and senior leadership, contributing to reporting, budgeting, business planning and day-to-day operations. The ideal candidate will embrace technology and AI, identify opportunities for process improvements and help drive efficiency and operational excellence across the organization.

This is an onsite position located in Calgary, AB. 


What You Will Do

  • Office Administration & Workplace Experience: Manage daily office operations, reception, visitor relations, office supplies, facilities, vendor coordination and workplace organization to maintain a welcoming and professional environment.
  • Meetings, Events & Hospitality: Coordinate meeting logistics, catering, leadership events, employee engagement activities and client visits.
  • Financial Analysis & Property Management Support: Assist with property budgets, financial reporting, expense tracking, variance analysis, accounts receivable, reconciliations and year-end processes.
  • Property & Vendor Administration: Maintain leases, property agreements, operational records and databases while supporting procurement, contracts, compliance and coordination with tenants, vendors and internal teams.
  • Senior Leadership & Business Operations Support: Provide administrative and analytical support to regional leadership, including presentations, reports, executive briefings, meeting coordination and strategic initiatives.
  • Tenant & Client Experience: Support tenant communications, service requests, lease administration, move-ins and move-outs, surveys and engagement initiatives to enhance service delivery and satisfaction.
  • Technology, AI & Process Improvement: Leverage approved AI and digital tools to streamline workflows, automate repetitive tasks, enhance reporting and improve operational efficiency while maintaining accuracy and confidentiality.

Who You Are

Key Qualifications

  • Post-secondary education in business, finance, real estate or a related field would be an asset.
  • Previous experience in office administration, business operations, property management, accounting or real estate would be an asset.
  • Proficiency with Microsoft Office, particularly Excel and PowerPoint, and demonstrated ability to leverage AI and technology to improve productivity.
  • An analytical mindset, confidence working with numbers and an interest in financial and operational performance.

Other Skills and Behaviours

  • A positive, professional and service-oriented approach, with a willingness to take ownership of both administrative and analytical responsibilities.
  • Strong organizational skills, attention to detail and the ability to manage multiple competing priorities.
  • Strong written and verbal communication skills, with the confidence to interact professionally with clients, visitors, colleagues and senior leadership.
  • A proactive, resourceful and adaptable approach, with the ability to anticipate needs and solve problems independently.
  • Sound judgment, discretion and commitment to accuracy and confidentiality.
  • A collaborative mindset and willingness to support the team wherever needed, from coordinating office hospitality to preparing leadership reports.

Who We Are

BGO is a global leader in real estate investment management, partnering with more than 750 institutional clients to invest in and manage high-quality real estate across office, industrial, residential, retail, and hospitality sectors. With a presence in 28 cities across 12 countries, BGO combines deep local expertise with global reach to unlock value in real estate markets worldwide. As part of SLC Management and Sun Life, BGO brings the strength, scale, and trusted expertise of one of the world's leading financial services organizations.

For more information, please visit www.bgo.com 

Why Join Us

At BGO, you'll be part of a collaborative team that values your growth, supports your success, and empowers you to make a meaningful impact. We offer a competitive total rewards package, including comprehensive benefits and an annual discretionary bonus. You'll work in a supportive, team-oriented environment with access to ongoing learning, mentorship, and professional development opportunities to help you grow your career.

Thinking About Applying?

At BGO, we recognize that each employee’s unique experiences, perspectives, and viewpoints strengthen our ability to create and deliver the best value to our clients, partners and stakeholders/investors and therefore we strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientations and life experiences to apply.

BGO is committed to equitable hiring practices and we welcome the opportunity to discuss accommodation and ensure fairness and equity in our hiring process. If you require accommodation, please email us at accessibility@bgo.com and include: Job posting #, your name and your preferred method of contact.  

We thank all applicants for their interest in employment with BGO, however only those selected for an interview will be contacted.

Application Deadline: we will be accepting applicants for this role until November 27,  2026

A Note About Recruitment at BGO

To ensure you are applying for a legitimate BGO opportunity and sharing your information securely, we encourage all candidates to verify job openings and submit their applications through our official careers page at www.bgo.com/careers.

More about this job

Responsibilities

The coordinator will manage daily office operations, reception, and facilities while providing administrative and financial support to property management teams. They will also facilitate tenant and client experiences, coordinate events, and leverage AI tools to improve operational efficiency.

Requirements

Candidates should have post-secondary education in business, finance, or real estate, along with previous experience in office administration or property management. Proficiency in Microsoft Office and an analytical mindset are essential for success in this role.

Skills

  • Office administration
  • Property management
  • Financial reporting
  • Budgeting
  • Vendor coordination
  • Tenant relations
  • Microsoft Excel
  • Microsoft PowerPoint
  • AI tools
  • Data analysis
  • Expense tracking
  • Lease administration
  • Customer service
  • Communication
  • Organizational skills
  • Problem solving

Benefits

  • Comprehensive benefits
  • Annual discretionary bonus
  • Ongoing learning
  • Mentorship
  • Professional development opportunities

Visa sponsorship

Not detected in the job text

Categories

  • Administrative
  • Finance & Accounting
  • Management & Leadership
  • Customer Service & Support

Keywords

  • Office Administration
  • Property Management
  • Financial Reporting
  • Budgeting
  • Vendor Management
  • Tenant Services
  • Microsoft Office
  • Excel
  • PowerPoint
  • Artificial Intelligence
  • Business Operations
  • Lease Administration
  • Accounts Receivable
  • Variance Analysis
  • Procurement
  • Compliance
  • Workplace Experience
  • Hospitality
  • Data Analysis
  • Operational Excellence
  • Real Estate Investment
  • Strategic Initiatives
  • Client Relations
  • Process Improvement
  • Administrative Support

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