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Added 23 hours ago
M
Bilingual Associate, New Business – Individual
Manulife
Waterloo, ON
- Full-time
Manulife is a leading Canada-based financial services group with principal operations in Asia, Canada and the United States. We operate as John Hancock in the U.S. and as Manulife in other…
Added 1 day ago
A
SMB Renewals Specialist (Outbound Sales Representative)
Accenture
St. Catharines, ON
- Full-time
Possible Language premiums of $4/hour for bilingual customer inquiries via email, and/or calls. The language premium program is market driven and Accenture may amend, change, alter or…
Added 2 days ago
DC
National Support Specialist, Real Property Management Services
Defence Construction Canada
Ottawa, ON
- Full-time
Leverage Client-Partner, DCC and service line knowledge, skills and experience to navigate uncertainty, ambiguity and complexity in the delivery of real property management services
Added 2 days ago
Account Representative
CMHC - SCHL
Calgary, AB · Vancouver, BC · Halifax, NS · Ottawa, ON · Toronto, ON · Montreal, QC
Join the Housing program team, in the Account representative position. In this role, you will assume responsibility for a portfolio of accounts, including the administration and decisions…
Added 2 days ago
AF
Child Development Specialist
Allies for Every Child
Montreal, QC · Urban agglomeration of Montreal, QC
- Full-time
…(Providers). The Child Development Specialist plays a critical role in client and Provider recruitment, ongoing training, health/safety monitoring, comprehensive family services and lesson…
Added 3 days ago
R&
Operations Officer I - Bilingual
Robertson & Company Ltd.
Montréal-Ouest, QC
- Contract
Prime Hires is seeking a skilled Operations Officer I - Bilingual to join our client in support of an existing vacancy.
Added 3 days ago
AW
Privacy Operations Specialist
Aviso Wealth
Remote, Canada
- $100,000 to $110,000 CAD / year
- Full-time
- Remote
Added 3 days ago
AW
Privacy Operations Specialist
Aviso Wealth
Remote, Canada
- $100,000 to $110,000 CAD / year
- Full-time
- Remote
Added 3 days ago
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Privacy Operations Specialist
Aviso
Toronto, ON
- $100,000 to $110,000 CAD / year
- Full-time
Added 3 days ago
FE
Outside sales representative
Franklin Empire Inc.
MB · Saint-Laurent, MB
- Full-time
Assess client's needs and resources to recommend the appropriate goods or services
Added 4 days ago
MC
Bilingual Donor Care Representative (12-month contract)
Make-A-Wish Canada
Calgary, AB
- Full-time
We are looking for a Donor Care Representative, Office Administration to join our team at Make-A-Wish Canada. In this role, you will be a key contributor to the Make-A-Wish Canada Mission…
Added 4 days ago
SC
Customer Rebate Sales Analyst (18 months contract)
Staples Canada
Canada
- Full-time
Minimum of five (5) years’ experience in accounting, customer service, client services required: or an equivalent combination of training, education and experience. Strong knowledge of…
Added 8 days ago
TS
Bilingual Customer Service Representative
The Sydney Call Centre
Sydney, NS
- Other
MCI is one of the fastest-growing tech-enabled business services companies in the US, delivering Customer Experience (CX), Business Process Outsourcing (BPO) and technology solutions across…
Added 8 days ago
DC
Technical Specialist, Project Management
Defence Construction Canada
Ottawa, ON
- Full-time
The Technical Specialist, Project Management, provides project management services to support the delivery of routine to moderately complex infrastructure and environmental projects. The…
Added 8 days ago
H
Technical Specialist
Hays
Montreal, QC · Greater Montreal Metropolitan Area
- Contract
Job Title: Bilingual Technical Support Specialist (French/English)
Added 8 days ago
DC
Team Leader, Real Property Management
Defence Construction Canada
Oromocto, NB
- Full-time
Provide contract administration and management services (e.g. ensuring contract documents conform to maintenance service delivery requirement) and managing service providers, including…
Added 8 days ago
MI
Bilingual Senior Specialist, HR Service Delivery– Full Time 12-Month Contract
Mackenzie Investments
Toronto, ON · Greater Toronto Area, Canada
- Full-time
The Role: Bilingual Senior Specialist, HR Service Delivery – 12-month contract. As a member of our Human Resources, HR Service Delivery team at IGM, you will be joining a highly…
Added 9 days ago
AC
Counsel, Commercial and Aircraft Finance
Air Canada
Dorval, QC
- Full-time
…agreements for the procurement of “mission critical” goods and…
Added 11 days ago
WS
Employment Consultant
WCG Services
Brampton, ON
- Full-time
…responsible for providing solution focused approach to assisting client find and maintain employment. In this role, you will ensure successful outcomes for clients while working to achieve…
Added 12 days ago
WS
Employment Consultant (Bilingual)
WCG Services
Kelowna, BC
- Full-time
…maintain employment. This role ensures successful outcomes for the client while ensuring all contract deliverables are achieved. The process of Case Management involves developing a…
Added 12 days ago
J
Représentant(e), Location Spécialisée/Specialty Leasing Representative
JLL
Montreal, QC · CAN-CORP Montreal-Montreal
- Full-time
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best,…
Added 12 days ago
WI
Employment Consultant (Bilingual)
WCG International Consultants Ltd.
Kelowna, BC
- Full-time
…maintain employment. This role ensures successful outcomes for the client while ensuring all contract deliverables are achieved. The process of Case Management involves developing a…
Added 12 days ago
RA
Bilingual Customer Service Representative
Recrute Action
QC · Montréal, Laval, Québec
- Contract
Bring your passion for customer service to the insurance sector for our client and be part of a dynamic, collaborative environment serving clients across Canada. This opportunity offers the…
Added 12 days ago
JH
Retention Specialist
John Howard Society of Ottawa
Ottawa, ON
- $53,633.18 to $60,705.12 CAD / year
- Full-time
- Contract
About who we support: Our employees are supporting a diverse client group including youth and adults, all genders, from a wide cross section of social, ethnic, linguistic and cultural…
Added 14 days ago
ES
Bilingual Business Development Coordinator - French (Telemarketer)
Embark Student Corp.
Remote, Canada
- $21 to $23 CAD / hour
- Temporary
- Remote
…you will be required to introduce the company and explain its services to the potential client, qualify them to ensure they are a good fit for the services offered, and schedule…

BGO Real Estate

Représentant de l'expérience client (contrat) / Customer Experience Representative (Contract)

Montreal, QC, H2X 3R4, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English · French
Posted: Oct 15, 2026

Original job description

English section of this bilingual listing.

La Cité is seeking a professional and customer-focused Customer Experience Representative to serve as the first point of contact for residents, prospective tenants, and visitors. This role is essential in providing exceptional service while managing leasing inquiries, tenant requests, and administrative documentation. The ideal candidate is organized, personable, and able to multitask in a fast-paced environment.

This is an onsite, position located in Montreal, QC.

What You Will Do

Greet and assist residents, prospective tenants, and visitors while maintaining professional and positive relationships.
Handle tenant inquiries, complaints, and service requests, coordinating with property management to ensure timely resolution.
Respond to leasing inquiries, maintain lead databases, follow up with prospective tenants, and provide general leasing information.
Maintain tenant records, manage building inboxes, distribute correspondence, and prepare daily reports.
Assign resident lockers, process related documentation, and support administrative operations.
Coordinate maintenance requests, monitor building access, manage visitors, and assist with general property management tasks.
Verify first-month rent payments in Yardi property management software before releasing keys to new residents.

Who You Are

Key Qualifications

Previous experience in customer service, reception, or property management preferred.
Proficiency in Microsoft Office and property management software (an asset).
Bilingual in English and French is an advantage.

Other Skills and Behaviours

Strong communication and interpersonal skills.
Ability to multitask and manage a high volume of inquiries efficiently.
Police Clearance: A criminal verification check is required for employment

Who We Are

BGO is a global leader in real estate investment management, partnering with more than 750 institutional clients to invest in and manage high-quality real estate across office, industrial, residential, retail, and hospitality sectors. With a presence in 28 cities across 12 countries, BGO combines deep local expertise with global reach to unlock value in real estate markets worldwide. As part of SLC Management and Sun Life, BGO brings the strength, scale, and trusted expertise of one of the world's leading financial services organizations.

For more information, please visit www.bgo.com

Why Join Us

At BGO, you'll be part of a collaborative team that values your growth, supports your success, and empowers you to make a meaningful impact. We offer a competitive total rewards package, including comprehensive benefits and an annual discretionary bonus. You'll work in a supportive, team-oriented environment with access to ongoing learning, mentorship, and professional development opportunities to help you grow your career.

Thinking About Applying?

At BGO, we recognize that each employee’s unique experiences, perspectives, and viewpoints strengthen our ability to create and deliver the best value to our clients, partners and stakeholders/investors and therefore we strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientations and life experiences to apply.

BGO is committed to equitable hiring practices and we welcome the opportunity to discuss accommodation and ensure fairness and equity in our hiring process. If you require accommodation, please email us at accessibility@bgo.com and include: Job posting #, your name and your preferred method of contact.

We thank all applicants for their interest in employment with BGO, however only those selected for an interview will be contacted.

Application Deadline: we will be accepting applicants for this role until October 31, 2026

Read the full bilingual original

Représentant de l'expérience client (contrat)

La Cité | Montréal, QC

L'opportunité

La Cité recherche un représentant de l'expérience client professionnel et axé sur le client pour servir de premier point de contact pour les résidents, les locataires potentiels et les visiteurs. Ce rôle est essentiel pour offrir un service exceptionnel tout en gérant les demandes de location, les demandes de locataires et la documentation administrative. Le candidat idéal est organisé, sympathique et capable de faire plusieurs tâches à la fois dans un environnement rapide.

Il s'agit d'un poste sur place, situé à Montréal, QC.

Ce que tu vas faire

Accueillez et aidez les résidents, les locataires potentiels et les visiteurs tout en maintenant des relations professionnelles et positives.
Gérer les demandes, plaintes et demandes de service des locataires, en coordonnant avec la gestion immobilière afin d'assurer une résolution rapide.
Répondez aux demandes de location, maintenez des bases de données de prospects, faites un suivi auprès des locataires potentiels et fournissez des informations générales sur la location.
Tenir les registres des locataires, gérer les boîtes de réception de l'immeuble, distribuer la correspondance et préparer des rapports quotidiens.
Attribuer les casiers aux résidents, traiter la documentation liée et soutenir les opérations administratives.
Coordonnez les demandes d'entretien, surveillez l'accès aux bâtiments, gérez les visiteurs et aidez aux tâches générales de gestion immobilière.
Vérifiez les paiements de loyer du premier mois dans le logiciel de gestion immobilière de Yardi avant de remettre les clés aux nouveaux résidents.

Qui tu es

Qualifications clés

Expérience préalable en service à la clientèle, réception, ou gestion immobilière est privilégiée.
Maîtrise de Microsoft Office et des logiciels de gestion immobilière (un atout).
Être bilingue en anglais et en français est un avantage.

Autres compétences et comportements

De solides compétences en communication et en relations interpersonnelles.
Capacité à faire plusieurs tâches à la fois et à gérer efficacement un grand volume de demandes.
Habilitation policière : Une vérification criminelle est requise pour l'emploi

Qui nous sommes

BGO est un leader mondial en gestion d'investissement immobilier, collaborant avec plus de 750 clients institutionnels pour investir et gérer des biens immobiliers de haute qualité dans les secteurs bureaux, industriel, résidentiel, commerce de détail et hôtellerie. Présent dans 28 villes réparties dans 12 pays, BGO allie une expertise locale approfondie à une portée mondiale pour libérer de la valeur sur les marchés immobiliers à l'échelle mondiale. En tant que partie de SLC Management et Sun Life, BGO apporte la force, l'envergure et l'expertise de confiance de l'une des principales organisations mondiales de services financiers.

Pour plus d'informations, veuillez visiter www.bgo.com

Pourquoi vous joindre à nous

Chez BGO, vous ferez partie d'une équipe collaborative qui valorise votre croissance, soutient votre succès et vous donne les moyens d'avoir un impact significatif. Nous offrons un ensemble compétitif de récompenses totales, incluant des avantages complets et une prime discrétionnaire annuelle. Vous travaillerez dans un environnement de soutien et orienté équipe, avec accès à un apprentissage continu, du mentorat et des occasions de développement professionnel pour vous aider à faire progresser votre carrière.

Vous pensez postuler?

Chez BGO, nous reconnaissons que les expériences, perspectives et points de vue uniques de chaque employé renforcent notre capacité à créer et offrir la meilleure valeur à nos clients, partenaires et parties prenantes/investisseurs, et c'est pourquoi nous encourageons fortement les candidats de tous genres, âges, ethnies, cultures, capacités, orientations sexuelles et expériences de vie à postuler.

BGO s'engage à des pratiques d'embauche équitables et nous accueillons l'occasion de discuter de l'accommodement et d'assurer l'équité et l'équité dans notre processus d'embauche. Si vous avez besoin d'un accommodement, veuillez nous écrire à accessibility@bgo.com et inclure : Offre d'emploi #, votre nom et votre moyen de contact préféré.

Nous remercions tous les candidats pour leur intérêt à travailler chez BGO, cependant seuls ceux sélectionnés pour une entrevue seront contactés.

Date limite de candidature : nous accepterons les candidats pour ce poste jusqu'au 31 octobre 2026

Customer Experience Representative (Contract)

La Cité | Montréal, QC

The Opportunity

This is an onsite, position located in Montreal, QC.

What You Will Do

Greet and assist residents, prospective tenants, and visitors while maintaining professional and positive relationships.
Handle tenant inquiries, complaints, and service requests, coordinating with property management to ensure timely resolution.
Respond to leasing inquiries, maintain lead databases, follow up with prospective tenants, and provide general leasing information.
Maintain tenant records, manage building inboxes, distribute correspondence, and prepare daily reports.
Assign resident lockers, process related documentation, and support administrative operations.
Coordinate maintenance requests, monitor building access, manage visitors, and assist with general property management tasks.
Verify first-month rent payments in Yardi property management software before releasing keys to new residents.

Who You Are

Key Qualifications

Previous experience in customer service, reception, or property management preferred.
Proficiency in Microsoft Office and property management software (an asset).
Bilingual in English and French is an advantage.

Other Skills and Behaviours

Strong communication and interpersonal skills.
Ability to multitask and manage a high volume of inquiries efficiently.
Police Clearance: A criminal verification check is required for employment

Who We Are

For more information, please visit www.bgo.com

Why Join Us

Thinking About Applying?

We thank all applicants for their interest in employment with BGO, however only those selected for an interview will be contacted.

Application Deadline: we will be accepting applicants for this role until October 31, 2026

Apply About employer

More about this job

Responsibilities

The representative serves as the primary point of contact for residents and visitors, managing leasing inquiries, tenant requests, and administrative documentation. They also coordinate maintenance tasks, monitor building access, and ensure accurate record-keeping within the property management software.

Requirements

The ideal candidate should have previous experience in customer service, reception, or property management and possess proficiency in Microsoft Office. Strong communication skills and the ability to multitask in a fast-paced environment are essential, along with the ability to pass a criminal background check.

Skills

Customer service
Reception
Property management
Microsoft Office
Yardi
Communication
Interpersonal skills
Multitasking
Administrative support
Leasing
Data entry
Conflict resolution

Benefits

Comprehensive benefits
Annual discretionary bonus
Ongoing learning
Mentorship
Professional development

Visa sponsorship

Not detected in the job text

Keywords

Customer Experience
Property Management
Leasing
Yardi
Microsoft Office
Administrative Support
Tenant Relations
Reception
Building Access
Maintenance Coordination
Data Management
Communication
Interpersonal Skills
Multitasking
Criminal Background Check
Real Estate

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