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Santa Helpers

  • Victoria, BC, V8T 2C5, Canada

The Expected Base Pay Range: $18.25 per hour. · Full-time

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Job details

Pay
The Expected Base Pay Range: $18.25 per hour.
Job type
Full-time
Posting language
English
Posted

Original job description

Santa Helpers

Victoria, BC | Hillside Mall

The Opportunity

Help bring the magic of the holiday season to life! As a Seasonal Santa Helper, you will play an important role in creating memorable experiences for children and families visiting Santa at our shopping center. From welcoming excited visitors and helping families capture special holiday moments, to keeping Santa's schedule running smoothly, you'll be apart of making every visit a little bit more magical!

This is an onsite position located in Victoria, BC.

What You Will Do

  • Guest Experience: Welcome children and families warmly, creating a fun, friendly, and memorable holiday experience.
  • Santa Assistance: Support Santa during visits and help families capture special holiday photos.
  • Scheduling & Line Management: Manage lineups, appointments, and visitor flow to minimize waiting times.
  • Booking Support: Assist guests with online reservations, appointment changes, and scheduling questions.
  • Holiday Display Maintenance: Set up and maintain a festive, clean, organized, and welcoming Santa area.
  • Supplies & Payments: Replenish treats and supplies, process photo purchases, and handle payments.
  • Teamwork: Collaborate with Santa and the holiday team to ensure smooth daily operations.

Who You Are

Skills and Behaviours

  • Holiday Spirit & Guest Experience: Brings warmth, enthusiasm and a positive attitude to interactions with visitors.
  • Communication: Provides friendly, clear guidance to families and visitors.
  • Organization: Keeps appointments, lineups and activities running smoothly, even when Santa's schedule gets busy.
  • Teamwork: Supports Santa and fellow team members to create a seamless holiday experience.
  • Adaptability: Remains calm, helpful and flexible when plans change or visitor volumes increase.
  • Police Clearance – A criminal verification check is required for employment

Who We Are

BGO is a global leader in real estate investment management, partnering with more than 750 institutional clients to invest in and manage high-quality real estate across office, industrial, residential, retail, and hospitality sectors. With a presence in 28 cities across 12 countries, BGO combines deep local expertise with global reach to unlock value in real estate markets worldwide. As part of SLC Management and Sun Life, BGO brings the strength, scale, and trusted expertise of one of the world's leading financial services organizations.

For more information, please visit www.bgo.com 

Why join us

At BGO, you'll be part of a collaborative team that values your growth, supports your success, and empowers you to make a meaningful impact. We offer a competitive total rewards package, including comprehensive benefits and an annual discretionary bonus. You'll work in a supportive, team-oriented environment with access to ongoing learning, mentorship, and professional development opportunities to help you grow your career.

Thinking About Applying?

The Expected Base Pay Range: $18.25 per hour. The Base Pay range is for the primary location for which the job is posted. BGO values the contribution of our employees and our compensation structure may vary based on the geographical location of successful candidates, as well as their experience, skills or qualifications. In addition to base pay, eligible BGO employees participate in various incentive compensation plans, based on individual and business performance as well as a broad range of competitive benefits.

At BGO, we recognize that each employee’s unique experiences, perspectives, and viewpoints strengthen our ability to create and deliver the best value to our clients, partners and stakeholders/investors and therefore we strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientations and life experiences to apply.

BGO is committed to equitable hiring practices and we welcome the opportunity to discuss accommodation and ensure fairness and equity in our hiring process. If you require accommodation, please email us at accessibility@bgo.com and include: Job posting #, your name and your preferred method of contact.  

We thank all applicants for their interest in employment with BGO, however only those selected for an interview will be contacted.

Application Deadline: we will be accepting applicants for this role until November 6, 2026

More about this job

Responsibilities

The Santa Helper will welcome families, manage visitor flow, and assist Santa during holiday visits to ensure a magical experience. They are also responsible for maintaining the holiday display, processing photo payments, and managing online reservations.

Requirements

Candidates must possess a positive attitude, strong communication skills, and the ability to remain calm in a busy environment. A criminal verification check is required for employment.

Skills

  • Guest experience
  • Communication
  • Organization
  • Teamwork
  • Adaptability
  • Scheduling
  • Line management
  • Customer service
  • Payment processing
  • Conflict resolution

Benefits

  • Comprehensive benefits
  • Annual discretionary bonus
  • Professional development opportunities
  • Mentorship

Visa sponsorship

Not detected in the job text

Categories

  • Retail
  • Customer Service & Support
  • Hospitality

Keywords

  • Holiday season
  • Guest experience
  • Santa helper
  • Retail
  • Customer service
  • Scheduling
  • Line management
  • Event support
  • Payment processing
  • Criminal verification
  • Real estate management
  • Team collaboration
  • Hospitality

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