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BGO

Directeur des opérations / Manager, Operations

Montreal, QC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 1, 2026
Posting language: English · French
Posted: Oct 2, 2026

Original job description

English section of this bilingual listing.

Date limite de candidature : nous accepterons les candidats pour ce poste jusqu'au 16 octobre 2026

Operations Manager

Sun Life Building | Montreal, Quebec

The Opportunity

We are seeking a motivated professional to support the overall operations and performance of our property. This role will involve coordinating day-to-day activities, working with internal and external partners, supporting projects and initiatives, and helping ensure a high level of service and operational excellence. The successful candidate will contribute to risk management, compliance, and continuous improvement while supporting the organization’s broader operational objectives.

This is an onsite position located in Montreal, QC.

What You Will Do

Oversee the daily operation, maintenance, safety, and performance of buildings while ensuring high-quality services and tenant satisfaction
Manage tenant requests, supplier and contractor relationships, contracts, budgets, and maintenance activities to ensure efficient and cost-effective operations
Coordinate capital projects, preventive and corrective maintenance, inspections, and building systems to maintain and improve assets
Lead emergency response, business continuity, risk management, regulatory compliance, and health, safety, and environmental programs
Maintain accurate documentation, monitor KPIs, prepare reports, and drive continuous improvements in building performance, service quality, and operational efficiency

Key Qualifications

Who You Are

Experience managing large facilities, including large number of staff
The ability to work independently with a flexible schedule that includes on-call service, evenings, weekends and holidays
Understanding of the mechanical, electrical, unit renovation and building automation workings in a fast-paced building environment
Experience in inspecting quality of workmanship and thoroughness
Proficient computer skills
Comfortable in a training role
Police Clearance – A criminal verification check is required for employment.

Bonus Qualification

A passion for excellence in customer service delivery.
Ability to resolve issues in a timely and professional manner.
Strong interpersonal skills, excellent customer service, organization and communication skills.

For more information, please visit www.bgo.com

Why Join Us

At BGO, you'll be part of a collaborative team that values your growth, supports your success, and empowers you to make a meaningful impact. We offer a competitive total rewards package, including comprehensive benefits and an annual discretionary bonus. You'll work in a supportive, team-oriented environment with access to ongoing learning, mentorship, and professional development opportunities to help you grow your career.

Thinking About Applying?

At BGO, we recognize that each employee’s unique experiences, perspectives, and viewpoints strengthen our ability to create and deliver the best value to our clients, partners and stakeholders/investors and therefore we strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientations and life experiences to apply.

BGO is committed to equitable hiring practices and we welcome the opportunity to discuss accommodation and ensure fairness and equity in our hiring process. If you require accommodation, please email us at accessibility@bgo.com and include: Job posting #, your name and your preferred method of contact.

We thank all applicants for their interest in employment with BGO, however only those selected for an interview will be contacted.

Application Deadline: we will be accepting applicants for this role until October 16, 2026

Read the full bilingual original

Directeur des opérations

Édifice Sun Life | Montréal, Québec

L'opportunité

Nous recherchons un professionnel motivé pour soutenir les opérations et la performance globales de notre propriété. Ce rôle impliquera la coordination des activités quotidiennes, la collaboration avec des partenaires internes et externes, le soutien à des projets et initiatives, ainsi qu'à l'assurance d'un haut niveau de service et d'excellence opérationnelle. Le candidat retenu contribuera à la gestion des risques, à la conformité et à l'amélioration continue tout en soutenant les objectifs opérationnels plus larges de l'organisation.

Il s'agit d'un poste sur place situé à Montréal, QC.

Ce que tu vas faire

Superviser l'exploitation quotidienne, l'entretien, la sécurité et la performance des bâtiments tout en assurant des services de haute qualité et la satisfaction des locataires
Gérer les demandes des locataires, les relations avec les fournisseurs et les entrepreneurs, les contrats, les budgets et les activités d'entretien afin d'assurer des opérations efficaces et rentables
Coordonner les projets d'investissement, la maintenance préventive et corrective, les inspections et les systèmes de construction afin d'entretenir et d'améliorer les actifs
Diriger la réponse aux urgences, la continuité des activités, la gestion des risques, la conformité réglementaire, ainsi que les programmes de santé, sécurité et environnement
Maintenir une documentation précise, surveiller les indicateurs clés de performance, préparer des rapports et promouvoir des améliorations continues en termes de performance du bâtiment, de qualité de service et d'efficacité opérationnelle

Qui tu es

Qualifications Clés

Expérience en gestion de grandes installations, incluant un grand nombre de personnel
La possibilité de travailler de façon autonome avec un horaire flexible incluant le service de garde, les soirées, les fins de semaine et les jours fériés
Compréhension du fonctionnement mécanique, électrique, de rénovation d'unités et d'automatisation des bâtiments dans un environnement de construction rapide
Expérience dans l'inspection de la qualité du travail et de la rigueur
Compétences informatiques compétentes
À l'aise dans un rôle de formation
Certificat d'habilitation policière – Une vérification criminelle est requise pour l'emploi

Bonus Qualification

Une passion pour l'excellence dans le service à la clientèle
Capacité à résoudre les problèmes de façon rapide et professionnelle
Solides compétences interpersonnelles, excellent service à la clientèle, organisation et compétences en communication

Qui nous sommes

BGO est un leader mondial en gestion d'investissement immobilier, collaborant avec plus de 750 clients institutionnels pour investir et gérer des biens immobiliers de haute qualité dans les secteurs bureaux, industriel, résidentiel, commerce de détail et hôtellerie. Présent dans 28 villes réparties dans 12 pays, BGO allie une expertise locale approfondie à une portée mondiale pour libérer de la valeur sur les marchés immobiliers à l'échelle mondiale. En tant que partie de SLC Management et Sun Life, BGO apporte la force, l'envergure et l'expertise de confiance de l'une des principales organisations mondiales de services financiers.

Pour plus d'informations, veuillez visiter www.bgo.com

Pourquoi vous joindre à nous

Chez BGO, vous ferez partie d'une équipe collaborative qui valorise votre croissance, soutient votre succès et vous donne les moyens d'avoir un impact significatif. Nous offrons un ensemble compétitif de récompenses totales, incluant des avantages complets et une prime discrétionnaire annuelle. Vous travaillerez dans un environnement de soutien et orienté équipe, avec accès à un apprentissage continu, du mentorat et des occasions de développement professionnel pour vous aider à faire progresser votre carrière.

Vous pensez postuler?

Chez BGO, nous reconnaissons que les expériences, perspectives et points de vue uniques de chaque employé renforcent notre capacité à créer et offrir la meilleure valeur à nos clients, partenaires et parties prenantes/investisseurs, et c'est pourquoi nous encourageons fortement les candidats de tous genres, âges, ethnies, cultures, capacités, orientations sexuelles et expériences de vie à postuler.

BGO s'engage à des pratiques d'embauche équitables et nous accueillons l'occasion de discuter de l'accommodement et d'assurer l'équité et l'équité dans notre processus d'embauche. Si vous avez besoin d'un accommodement, veuillez nous écrire à accessibility@bgo.com et inclure : Offre d'emploi #, votre nom et votre moyen de contact préféré.

Nous remercions tous les candidats pour leur intérêt à travailler chez BGO, cependant seuls ceux sélectionnés pour une entrevue seront contactés.

Date limite de candidature : nous accepterons les candidats pour ce poste jusqu'au 16 octobre 2026

Operations Manager

Sun Life Building | Montreal, Quebec

The Opportunity

We are seeking a motivated professional to support the overall operations and performance of our property. This role will involve coordinating day-to-day activities, working with internal and external partners, supporting projects and initiatives, and helping ensure a high level of service and operational excellence. The successful candidate will contribute to risk management, compliance, and continuous improvement while supporting the organization’s broader operational objectives.

This is an onsite position located in Montreal, QC.

What You Will Do

Oversee the daily operation, maintenance, safety, and performance of buildings while ensuring high-quality services and tenant satisfaction
Manage tenant requests, supplier and contractor relationships, contracts, budgets, and maintenance activities to ensure efficient and cost-effective operations
Coordinate capital projects, preventive and corrective maintenance, inspections, and building systems to maintain and improve assets
Lead emergency response, business continuity, risk management, regulatory compliance, and health, safety, and environmental programs
Maintain accurate documentation, monitor KPIs, prepare reports, and drive continuous improvements in building performance, service quality, and operational efficiency

Key Qualifications

Who You Are

Experience managing large facilities, including large number of staff
The ability to work independently with a flexible schedule that includes on-call service, evenings, weekends and holidays
Understanding of the mechanical, electrical, unit renovation and building automation workings in a fast-paced building environment
Experience in inspecting quality of workmanship and thoroughness
Proficient computer skills
Comfortable in a training role
Police Clearance – A criminal verification check is required for employment.

Bonus Qualification

A passion for excellence in customer service delivery.
Ability to resolve issues in a timely and professional manner.
Strong interpersonal skills, excellent customer service, organization and communication skills.

Who We Are

BGO is a global leader in real estate investment management, partnering with more than 750 institutional clients to invest in and manage high-quality real estate across office, industrial, residential, retail, and hospitality sectors. With a presence in 28 cities across 12 countries, BGO combines deep local expertise with global reach to unlock value in real estate markets worldwide. As part of SLC Management and Sun Life, BGO brings the strength, scale, and trusted expertise of one of the world's leading financial services organizations.

For more information, please visit www.bgo.com

Why Join Us

At BGO, you'll be part of a collaborative team that values your growth, supports your success, and empowers you to make a meaningful impact. We offer a competitive total rewards package, including comprehensive benefits and an annual discretionary bonus. You'll work in a supportive, team-oriented environment with access to ongoing learning, mentorship, and professional development opportunities to help you grow your career.

Thinking About Applying?

At BGO, we recognize that each employee’s unique experiences, perspectives, and viewpoints strengthen our ability to create and deliver the best value to our clients, partners and stakeholders/investors and therefore we strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientations and life experiences to apply.

BGO is committed to equitable hiring practices and we welcome the opportunity to discuss accommodation and ensure fairness and equity in our hiring process. If you require accommodation, please email us at accessibility@bgo.com and include: Job posting #, your name and your preferred method of contact.

We thank all applicants for their interest in employment with BGO, however only those selected for an interview will be contacted.

Application Deadline: we will be accepting applicants for this role until October 16, 2026

Apply About employer

More about this job

Responsibilities

Oversee the building’s daily operations, maintenance, safety, tenant services, and performance, while managing vendors, contracts, budgets, and maintenance activities. Coordinate capital projects and inspections, lead emergency response and compliance programs, and monitor performance metrics to drive continuous improvement.

Requirements

Candidates should have experience managing large facilities and staff, knowledge of mechanical and electrical systems, unit renovations, and building automation, and experience inspecting work quality. The role requires schedule flexibility, including on-call duties, evenings, weekends, and holidays, along with computer proficiency, training capability, and a criminal background check.

Skills

Facilities Management
Building Operations
Building Maintenance
Mechanical Systems
Electrical Systems
Building Automation
Project Coordination
Preventive Maintenance
Corrective Maintenance
Emergency Response
Risk Management
Regulatory Compliance
Health and Safety
Vendor and Contractor Management
Budget Management
Customer Service

Benefits

Comprehensive Benefits
Annual Discretionary Bonus
Ongoing Learning
Mentorship
Professional Development Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Facilities Management
Building Operations
Building Maintenance
Tenant Satisfaction
Tenant Requests
Vendor Relationships
Contract Management
Budget Management
Capital Projects
Preventive Maintenance
Corrective Maintenance
Building Inspections
Mechanical Systems
Electrical Systems
Unit Renovations
Building Automation
Emergency Response
Business Continuity
Risk Management
Regulatory Compliance
Health and Safety
Environmental Programs
Key Performance Indicators
Performance Reporting
Continuous Improvement
Quality Inspection
Criminal Background Check

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