Sales Administration Officer

Job Description available in English

About BIA

BIA Group is active in the sales, rentals and after-sales services of equipment intended for public works, mines, quarries and transport. The Group operates in Europe, Africa and Asia and has more than 1500 enthusiastic employees.

Summary

Reporting to the Sales Manager, you will provide administrative and analytical support for sales activities.

You will also coordinate and monitor the execution of customer orders in collaboration with the Sales, Logistics, Procurement, Finance, and Aftermarket Service departments, 

While ensuring the quality of commercial data, the reliability of reporting, and the production of analytical insights aimed at improving the company's sales performance.

What will be your responsibilities?

1. Sales Administration

• Prepare, update, and archive customer files and records.
• Monitor the administrative processing of customer orders from entry to delivery.
• Ensure the completeness and compliance of commercial documents (quotations, purchase orders, invoices, delivery notes).
• Act as a liaison between sales, logistics, finance teams, and customers.
• Manage invoicing activities.

2. Sales Support

• Support sales teams in tracking commercial opportunities.
• Maintain and update customer databases and CRM tools.
• Produce periodic sales reports.
• Monitor commercial activity performance indicators (KPIs).
• Follow up on customer payments in collaboration with the Finance team.

3. Data Analysis and Reporting

• Collect, verify, and consolidate sales data.
• Conduct commercial analyses based on sales, margins, inventory, and forecasts.
• Develop and maintain dashboards using Microsoft Excel.
• Analyze market trends, product performance, and sales representatives' results.
• Identify performance gaps and recommend corrective actions to improve commercial results.

Who are we looking for?

• Minimum Bachelor's degree (Bac+3) in Management, Business Administration, Finance, Statistics, Economics, or a related field.

• Minimum of 2 to 5 years of experience in a similar role.

• Experience in the automotive industry, industrial equipment, trucks, construction machinery, is an asset.

• Advanced proficiency in Microsoft Excel (Pivot Tables, Data Analysis, Reporting, and Dashboard Development).

• Proficient in the use of Microsoft Office Suite (Word, PowerPoint, Outlook).

• Strong analytical and data processing skills.

• Good understanding of sales administration processes.

• Experience with SAP and CRM systems is an asset.

What's in it for you?

• A permanent contract
• A competitive salary and an interesting package of extra-legal benefits
• A human sized company with international dimension, encouraging autonomy and team spirit
• Cooperate in a team with experienced and passionate colleagues within a successfully growing family-owned company
• Benefit from a challenging career opportunity with an extensive training program

• In this challenging job you get the possibility to take initiative and further develop the function