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Bibliotheca

Project Manager

Canada

Pay: Salary: $85,000-$90,000 CAD
Job type: Full-time
Posting language: English · French
Posted: Oct 2, 2026

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Original job description

English section of this bilingual listing.

The Project Manager is responsible for the successful planning, execution, and delivery of customer projects across North America. This role oversees the full project lifecycle, ensuring projects are completed on time, within budget, and in alignment with customer expectations and business objectives.

Working closely with customers, internal teams, field engineers, contractors, and key stakeholders, the Project Manager serves as the primary point of coordination and communication throughout project delivery. This position requires strong leadership, organization, problem-solving, and stakeholder management skills to drive successful outcomes and ensure positive customer experience.

maire

Principales responsabilités

Key Responsibilities

Lead and manage multiple customer implementation and technology projects from initiation through completion.
Develop and maintain project plans, timelines, budgets, and resource schedules to ensure successful project delivery.
Serve as the primary point of contact for customers and stakeholders throughout the project lifecycle.
Coordinate cross-functional teams, including internal departments, field engineers, contractors, and vendors.
Monitor project progress, proactively managing risks, issues, and changes to minimize impact on scope, schedule, and budget.
Ensure projects are delivered on time, within budget, and to agreed-upon quality standards while meeting customer expectations.
Provide regular project status updates, forecasts, and reports to customers and leadership.
Manage project financials, including budgeting, forecasting, and tracking project performance.
Facilitate effective communication and collaboration among all project stakeholders.
Drive continuous improvement by identifying opportunities to enhance project delivery processes, efficiency, and customer satisfaction.

Qualifications et compétences requises

Must be able to communicate effectively in both English and French, verbally and in writing.
Strong organizational and time management skills with the ability to manage multiple projects simultaneously.
Excellent verbal and written communication skills with the ability to engage stakeholders at all levels.
Strong problem-solving, decision-making, and conflict resolution abilities.
Ability to work independently while effectively collaborating within cross-functional teams.
Proficiency with Microsoft Office Suite.
Ability to adapt to changing priorities and perform effectively in a fast-paced environment.

Qualifications souhaitées

Bachelor's degree in business, Project Management, Information Technology, or related field.
3+ years of project management experience in technology, software implementation, or related industry.
Experience managing customer-facing projects and external stakeholders.
Familiarity with project management methodologies.
PMP Certification.
Experience with library technology, SaaS solutions, hardware deployments, or enterprise technology implementation.

Conditions de travail

Physical requirements: Primarily sedentary work involving extended periods of sitting, speaking, and typing.

Responsabilités supplémentaires

Additional duties may be assigned based on business needs, including cross-functional collaboration, special projects, or committee involvement.

Ce que nous offrons

An opportunity to work for a global market leader serving libraries and communities worldwide.
A collaborative and innovative work environment focused on customer success and continuous improvement.
Exposure to a diverse portfolio of projects and technologies.
A supportive team culture that encourages initiative, creativity, and innovation.

À propos de Bibliotheca

For more than 50 years, Bibliotheca has been a trusted partner to libraries around the world, helping them better serve their communities. We empower libraries through innovative technology that expands access, enhances user experiences, and supports lifelong learning. Our vision is a world where libraries are more accessible, dynamic, and connected - serving as inclusive hubs for discovery, equity, and inspiration. Through smart, intuitive solutions, Bibliotheca helps libraries operate more efficiently, meet the unique needs of their communities, and adapt to the evolving expectations of their patrons.

Read the full bilingual original

GESTIONNAIRE DE PROJETS

Project Manager

Provinces d’embauche : Québec, Colombie-Britannique et Ontario

Hiring provinces: Quebec, British Columbia, and Ontario

Salary: $85,000-$90,000 CAD

Sommaire

Le ou la gestionnaire de projets est responsable de la planification, de l’exécution et de la livraison réussies des projets clients partout en Amérique du Nord. Cette personne supervise l’ensemble du cycle de vie des projets afin de veiller à ce qu’ils soient réalisés dans les délais et les budgets prévus, conformément aux attentes des clients et aux objectifs de l’entreprise.

En étroite collaboration avec les clients, les équipes internes, les ingénieurs de terrain, les entrepreneurs et les principales parties prenantes, le ou la gestionnaire de projets agit comme principal point de coordination et de communication tout au long de la réalisation des projets. Ce poste exige de solides compétences en leadership, en organisation, en résolution de problèmes et en gestion des parties prenantes afin de favoriser la réussite des projets et d’assurer une expérience client positive.

Summary

maire

Principales responsabilités

Diriger et gérer plusieurs projets de mise en œuvre et de technologie pour les clients, du lancement jusqu’à l’achèvement.
Élaborer et tenir à jour les plans de projet, les échéanciers, les budgets et les calendriers de ressources afin d’assurer la réussite de la livraison.
Agir comme principal point de contact auprès des clients et des parties prenantes pendant tout le cycle de vie des projets.
Coordonner les équipes interfonctionnelles, notamment les services internes, les ingénieurs de terrain, les entrepreneurs et les fournisseurs.
Surveiller l’avancement des projets et gérer de façon proactive les risques, les enjeux et les changements afin d’en réduire l’incidence sur la portée, l’échéancier et le budget.
Veiller à ce que les projets soient livrés dans les délais et les budgets prévus, selon les normes de qualité convenues et les attentes des clients.
Fournir régulièrement aux clients et à la direction des mises à jour, des prévisions et des rapports sur l’état des projets.
Gérer les aspects financiers des projets, notamment les budgets, les prévisions et le suivi du rendement.
Favoriser une communication et une collaboration efficaces entre toutes les parties prenantes.
Stimuler l’amélioration continue en repérant les occasions d’améliorer les processus de livraison, l’efficacité et la satisfaction de la clientèle.

Key Responsibilities

Lead and manage multiple customer implementation and technology projects from initiation through completion.
Develop and maintain project plans, timelines, budgets, and resource schedules to ensure successful project delivery.
Serve as the primary point of contact for customers and stakeholders throughout the project lifecycle.
Coordinate cross-functional teams, including internal departments, field engineers, contractors, and vendors.
Monitor project progress, proactively managing risks, issues, and changes to minimize impact on scope, schedule, and budget.
Ensure projects are delivered on time, within budget, and to agreed-upon quality standards while meeting customer expectations.
Provide regular project status updates, forecasts, and reports to customers and leadership.
Manage project financials, including budgeting, forecasting, and tracking project performance.
Facilitate effective communication and collaboration among all project stakeholders.
Drive continuous improvement by identifying opportunities to enhance project delivery processes, efficiency, and customer satisfaction.

Qualifications et compétences requises

Être en mesure de communiquer efficacement en anglais et en français, à l’oral comme à l’écrit.
Solides compétences en organisation et en gestion du temps, avec la capacité de gérer plusieurs projets simultanément.
Excellentes aptitudes à communiquer oralement et par écrit, avec la capacité de mobiliser des parties prenantes à tous les niveaux.
Solides aptitudes en résolution de problèmes, en prise de décisions et en gestion de conflits.
Capacité à travailler de façon autonome tout en collaborant efficacement au sein d’équipes interfonctionnelles.
Maîtrise de la suite Microsoft Office.
Capacité à s’adapter à l’évolution des priorités et à travailler efficacement dans un environnement au rythme soutenu.

Required Qualifications & Skills

Must be able to communicate effectively in both English and French, verbally and in writing.
Strong organizational and time management skills with the ability to manage multiple projects simultaneously.
Excellent verbal and written communication skills with the ability to engage stakeholders at all levels.
Strong problem-solving, decision-making, and conflict resolution abilities.
Ability to work independently while effectively collaborating within cross-functional teams.
Proficiency with Microsoft Office Suite.
Ability to adapt to changing priorities and perform effectively in a fast-paced environment.

Qualifications souhaitées

Baccalauréat en administration des affaires, en gestion de projets, en technologies de l’information ou dans un domaine connexe.
Au moins trois ans d’expérience en gestion de projets dans les domaines de la technologie, de la mise en œuvre de logiciels ou dans un secteur connexe.
Expérience de la gestion de projets orientés vers la clientèle et de parties prenantes externes.
Connaissance des méthodologies de gestion de projets.
Certification PMP.
Expérience des technologies destinées aux bibliothèques, des solutions SaaS, du déploiement de matériel ou de la mise en œuvre de technologies d’entreprise.

Preferred Qualifications

Bachelor's degree in business, Project Management, Information Technology, or related field.
3+ years of project management experience in technology, software implementation, or related industry.
Experience managing customer-facing projects and external stakeholders.
Familiarity with project management methodologies.
PMP Certification.
Experience with library technology, SaaS solutions, hardware deployments, or enterprise technology implementation.

Conditions de travail

Exigences physiques : Travail principalement sédentaire nécessitant de longues périodes en position assise, à parler et à utiliser un clavier.

Working Conditions

Physical requirements: Primarily sedentary work involving extended periods of sitting, speaking, and typing.

Responsabilités supplémentaires

D’autres tâches peuvent être attribuées selon les besoins de l’entreprise, notamment de la collaboration interfonctionnelle, des projets spéciaux ou une participation à des comités.

Additional Responsibilities

Additional duties may be assigned based on business needs, including cross-functional collaboration, special projects, or committee involvement.

Ce que nous offrons

La possibilité de travailler pour un chef de file mondial qui dessert les bibliothèques et les collectivités partout dans le monde.
Un environnement de travail collaboratif et novateur axé sur la réussite des clients et l’amélioration continue.
Une exposition à un portefeuille diversifié de projets et de technologies.
Une culture d’équipe solidaire qui encourage l’initiative, la créativité et l’innovation.

What We Offer

An opportunity to work for a global market leader serving libraries and communities worldwide.
A collaborative and innovative work environment focused on customer success and continuous improvement.
Exposure to a diverse portfolio of projects and technologies.
A supportive team culture that encourages initiative, creativity, and innovation.

À propos de Bibliotheca

Depuis plus de 50 ans, Bibliotheca est un partenaire de confiance des bibliothèques du monde entier et les aide à mieux servir leurs collectivités. Grâce à des technologies novatrices, nous donnons aux bibliothèques les moyens d’élargir l’accès, d’améliorer l’expérience des usagers et de favoriser l’apprentissage continu. Notre vision est celle d’un monde où les bibliothèques sont plus accessibles, dynamiques et connectées, et servent de carrefours inclusifs pour la découverte, l’équité et l’inspiration. Grâce à des solutions intelligentes et intuitives, Bibliotheca aide les bibliothèques à fonctionner plus efficacement, à répondre aux besoins particuliers de leurs collectivités et à s’adapter aux attentes changeantes de leurs usagers.

About Bibliotheca

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More about this job

Responsibilities

Lead customer technology and implementation projects from initiation through completion, managing plans, schedules, budgets, resources, and project financials. Coordinate customers and cross-functional teams, monitor risks and changes, report progress, and improve delivery processes and customer satisfaction.

Requirements

Candidates must communicate effectively in English and French, manage multiple projects, engage stakeholders, solve problems, and use Microsoft Office. Preferred qualifications include a bachelor's degree, at least three years of relevant project management experience, familiarity with project management methodologies, PMP certification, and experience with library technology, SaaS, hardware deployments, or enterprise technology.

Skills

Project Management
Project Planning
Budget Management
Resource Scheduling
Customer Communication
Stakeholder Management
Cross-Functional Coordination
Risk Management
Issue Resolution
Change Management
Financial Forecasting
Project Reporting
Problem-Solving
Decision-Making
Conflict Resolution
Microsoft Office

Visa sponsorship

Not detected in the job text

Keywords

Project Management
Customer Implementation
Technology Projects
Project Lifecycle
Project Plans
Project Timelines
Project Budgets
Resource Scheduling
Stakeholder Management
Cross-Functional Teams
Field Engineers
Contractors
Vendors
Risk Management
Change Management
Project Financials
Budgeting
Forecasting
Project Reporting
Continuous Improvement
Microsoft Office
PMP Certification
Library Technology
SaaS
Hardware Deployment
Enterprise Technology
Software Implementation
Customer Experience
Bilingual Communication

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