Caseworker - Group Mentoring

Reports To: Equity & Mentoring Initiatives Lead

Location: York Region (Service in Peel also required)

Employment Type: Hybrid (In-Person & Remote) 

Status: Full-Time Permanent

Application Deadline: November 11, 2026

Start Date: Immediate

ABOUT BIG BROTHERS BIG SISTERS OF PEEL YORK

Big Brothers Big Sisters of Peel York (BBBSPY) is a non-profit organization committed to igniting the power and potential of young people through mentorship. We deliver high impact programs in schools and communities across Peel and York Regions, creating supportive relationships that help youth thrive.

POSITION SUMMARY

Big Brothers Big Sisters of Peel York is seeking a passionate and dedicated Caseworker to join our dynamic team. In this role, the Caseworker is responsible for coordinating Community-Based Group Mentoring programs, (i.e., Group Mentoring, Bigs On Campus, Black Youth Mentoring, Big Bunch) and supporting Youth Development initiatives (i.e. Youth Advisory Council, Big Possibilities, Expanding Possibilities) with a primary focus on services delivered in York Region. The Caseworker will ensure all National Standards as defined by Big Brothers Big Sisters of Canada, as well as Agency Standards, Policies and Procedures as defined by Big Brothers Big Sisters of Peel York (BBBSPY), are consistently adhered to.

The Caseworker will actively champion the Agency’s commitment to inclusion by fostering an environment that embraces the rich diversity of Peel and York Regions. They will deliver services that are culturally responsive, trauma-informed, and rooted in equity and respect for all individuals.

This role requires evening and occasional weekend availability, with flexible hours and hybrid work arrangements offered to support work-life balance.

KEY RESPONSIBILITIES

• Program Delivery: Manage a caseload, assess volunteer and youth applications, facilitate training, develop group mentoring matches, coordinate programs, and provide on-site supervision as needed.
• Service Navigation: Support intake assessments, connect children, youth, families, and volunteers to appropriate services, and coordinate micro-mentoring activities across Peel and York.
• Youth Engagement & Development: Incorporate youth voice into program delivery, support the Youth Advisory Council, and coordinate youth engagement opportunities that promote education, employment readiness, community connection, and cultural identity.
• Community Outreach & Partnerships: Build relationships with schools, community agencies, businesses, and post-secondary institutions; support volunteer recruitment, promote programs, and facilitate referrals to community resources.
• Monitoring & Administration: Maintain accurate program records, monitor mentoring matches and activities in accordance with agency standards, track expenses, and support program evaluation and reporting.

KEY REQUIREMENTS

• Post-secondary education in Human Services (minimum 2-year diploma).
• 1+ years’ experience working with individuals from diverse communities.
• Ability to work flexible hours, including evenings and some weekends as necessary.
• Strong facilitation, interpersonal, analytical, and communication skills.
• Proficient in MS Office Applications; Word, Excel, Power Point, Outlook, Teams.
• Experience with data entry and database management.
• Strong time management skills and the ability to prioritize workload as needed.
• Comfortable working both independently and collaboratively in remote and on-site environments.
• Demonstrated cultural competence and commitment to equity and inclusion including strength-based, trauma informed approach.
• Valid G Driver’s License, access to a reliable vehicle, $2M liability insurance.
• Current and satisfactory Vulnerable Sector Check.
• Knowledge of York and Peel Regions and local service providers is an asset.

KEY REWARDS

• Flexible hours with hybrid work structure
• Professional development and training
• Supportive and inclusive team culture
• Free on-site parking and mileage reimbursement

COMMITMENT TO EQUITY

Big Brothers Big Sisters of Peel York is an equal opportunity employer and is committed to hiring a workforce reflective of the diverse population it serves. BBBSPY promotes the principles of diversity, equity, inclusion, and accessibility and adheres to the tenets of the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act.

This job posting is available in an alternative format upon request. If you are a person with a disability and require technical aids or alternate arrangements for tests or interviews, please advise us of these needs when you are contacted for an interview.

Salary range

• $48,000 - $52,000 per year

Required languages

• English

Required skills

• MS Office