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- Lethbridge, AB, Canada
Full-time
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Job details
- Job type
- Full-time
- Apply by
- Posting language
- English
- Posted
Original job description
Role Description This is a full-time, on-site role based at Bigelow Fowler Clinic West in Lethbridge, AB. The team member will support daily clinic operations, including assisting with patient scheduling, coordinating appointments, and ensuring accurate documentation in clinic systems. Responsibilities may include greeting and directing patients, answering inquiries, supporting healthcare providers with administrative tasks, and helping maintain an organized, efficient, and safe clinical environment. The role requires consistent collaboration with clinical and administrative staff to promote timely, respectful, and high-quality patient care. The team member is expected to follow clinic policies and procedures, uphold confidentiality standards, and contribute positively to the patient experience.
Qualifications
- Candidates should possess strong organizational and time-management skills to handle multiple tasks and maintain accurate records.
- Candidates should possess effective communication and interpersonal skills to interact professionally with patients, families, and colleagues.
- Candidates should possess basic computer literacy and comfort working with electronic scheduling and documentation systems.
- Candidates should possess a customer-service mindset, demonstrating empathy, patience, and professionalism in a busy clinical environment.
- Relevant experience in a healthcare or clinic setting and knowledge of medical office procedures are beneficial.
- A high school diploma or equivalent is required; additional education or training in health administration or a related field is an asset.
- Ability to work on-site full time, follow confidentiality and privacy regulations, and adapt to changing clinic needs is essential.
More about this job
Responsibilities
Support daily clinic operations by scheduling patients, coordinating appointments, maintaining accurate documentation, and greeting and directing patients. Assist healthcare providers with administrative tasks, help maintain an organized and safe clinical environment, and collaborate with staff to support timely, respectful patient care.
Requirements
A high school diploma or equivalent is required; additional education or training in health administration or a related field is an asset. Candidates need strong organizational, communication, interpersonal, and computer skills, a customer-service mindset, and the ability to work on-site full time while following confidentiality requirements and adapting to changing clinic needs.
Skills
- Organization
- Time Management
- Communication
- Interpersonal Skills
- Computer Literacy
- Electronic Scheduling
- Documentation
- Customer Service
- Empathy
- Patient Scheduling
- Appointment Coordination
- Medical Office Procedures
- Confidentiality
- Adaptability
- Record Keeping
Visa sponsorship
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Categories
- Healthcare
- Administrative
- Customer Service & Support
Keywords
- Primary Care
- Medical Clinic
- Clinic Operations
- Patient Scheduling
- Appointment Coordination
- Electronic Scheduling Systems
- Documentation Systems
- Medical Office Procedures
- Patient Records
- Administrative Support
- Patient Experience
- Patient-Centered Care
- Confidentiality
- Privacy Regulations
- Healthcare Providers
- Clinical Environment
- Health Administration