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Added 13 mins ago
GM
Customer Service Sales
Gypsum Management and Supply
Saanichton, BC
- Full-time
Work with outside sales staff to stay current with project work and specialty items.
Added 14 mins ago
YH
Personal Support Worker (Temporary Part Time, Mixed Shift)
Yee Hong Centre For Geriatric Care
Toronto, ON · Scarborough, ON
- Part-time
…apartment units, with an additional 224 long-term care beds opening in a new home in early 2027. In addition, Yee Hong offers four campuses of managed care, a hospice residence, and a wide…
Added 28 mins ago
MP
Quality Control: Shipping / Receiving - Afternoons
Mastronardi Produce
Kingsville, ON
- Full-time
Added 28 mins ago
H
Industrial Millwright
Héroux-Devtek
Cambridge, ON
- Full-time
Added 28 mins ago
SD
Customer Service Sales
SRS Distribution Inc.
Saanichton, BC
- Full-time
Work with outside sales staff to stay current with project work and specialty items.
Added 28 mins ago
F
Senior / Staff Engineer, Applied AI (Float Intelligence)
Float
Remote, Canada
- Full-time
- Remote
This posting reflects a current, actively recruited opening at Float. All applications are being reviewed on a rolling basis.
Added 29 mins ago
TT
Personal Injury Accident Benefits Clerk
TF Talent Group
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Managing Accident Benefits files from opening through resolution
Added 43 mins ago
Mechanical Assembler
VMAC Global Technology Inc.
Nanaimo, BC
VMAC has an opening for Mechanical Assembler in Final Assembly. Reporting to the Production Supervisor, this is an exciting opportunity for individuals who enjoy hands-on work, take pride…
Added 43 mins ago
YH
Food Services Worker (Temporary Part-Time)
Yee Hong Centre For Geriatric Care
Toronto, ON · Scarborough, ON
- Part-time
…apartment units, with an additional 224 long-term care beds opening in a new home in early 2027. In addition, Yee Hong offers four campuses of managed care, a hospice residence, and a wide…
Added 43 mins ago
B-
Operator - II, Open Pit Blast Hole Driller,
B2Gold - Nunavut
NU · Nunavut, Canada
- Full-time
…not selected for employment with B2Gold Nunavut or we have no current work available that is suitable for your skill set, B2Gold Nunavut may share your application material with our…
Added 43 mins ago
HP
Director of Finance
Hillside Pines Home for Special Care
Bridgewater, NS
- Full-time
Hillside Pines has an immediate opening for a Director of Finance. Hillside Pines is a person-first long-term care facility located in the beautiful South Shore area of Nova Scotia. Nestled…
Added 44 mins ago
RI
AWS Cloud Architect
Raas Infotek
Calgary, AB
- Contract
We have an urgent opening for the position below. If you are interested, please share your updated resume along with your rate expectations, WORK authorization and current location.
Added 44 mins ago
RI
AWS Cloud Architect
Raas Infotek
Calgary, AB
- Contract
We have an urgent opening for the position below. If you are interested, please share your updated resume along with your rate expectations.
Added 44 mins ago
GM
Customer Service Sales
Gypsum Management and Supply
Saanichton, BC
- Full-time
Work with outside sales staff to stay current with project work and specialty items.
Added 58 mins ago
Operator - II, Open Pit Blast Hole Driller,
B2GOLD
NU
…not selected for employment with B2Gold Nunavut or we have no current work available that is suitable for your skill set, B2Gold Nunavut may share your application material with our…
Added 1 hour ago
CO
Senior Civil Engineering Technologist II - Development (Temporary approx. 11 months)
City of Cambridge Ontario
Cambridge, ON
- $54 to $57.4 CAD / hour
- Contract
The City of Cambridge has an immediate opening for a Senior Civil Engineering Technologist II – Development in the Infrastructure Services Department, Engineering Services Division.…
Added 1 hour ago
BS
Quality Assurance Inspector
Brannon Steel
Brampton, ON
- Full-time
This posting is for an active role to fill a current opening.
Added 1 hour ago
WM
Sales Associate Full Time - The Pen Centre
Wow! Mobile Boutique
St. Catharines, ON
- Full-time
Complete daily operations tasks, such as opening & closing the kiosk
Added 1 hour ago
BS
Quality Assurance Inspector
Brannon Steel
Brampton, ON
- Full-time
This posting is for an active role to fill a current opening.
Added 1 hour ago
B
Customer Service Representative
BMO
Surrey, BC
- Part-time
Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
Added 2 hours ago
I
AP Analyst
isgSearch
Toronto, ON · North York, ON
- Full-time
Added 2 hours ago
BS
Bilingual Case Support Coordinator (hybrid)
Bilingual Source
Toronto, ON · Greater Toronto Area, Canada
- Full-time
This is an active opening with a current client where French is required for the job.
Added 3 hours ago
A
Store Manager (temporary)
Ardene
Ottawa, ON · Kanata, ON
- Full-time
Training store team (current employees and new hires) on company standards and programs in accordance with the employee manual.
Added 4 hours ago
CH
Assistant Head Nurse
Covenant Health Canada
AB · Edmonton, AB
- Part-time
…grow, feel supported and make a meaningful difference. Since opening its doors in 1969, the Misericordia Community Hospital has offered both professional development opportunities and the…
Added 6 hours ago
NR
Public Health Nurse, Vaccine Preventable Diseases
Niagara Region
ON · Niagara, ON
- Full-time
Current Registration as a Registered Nurse with the College of Nurses of Ontario

Bilingual Source

Bilingual Case Support Coordinator (hybrid)

Toronto, ON, Canada
Greater Toronto Area, Canada, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 3, 2026
Posting language: English
Posted: Nov 3, 2026

Original job description

Bilingual Case Support Coordinator - French/English

We're searching for a bilingual (French and English) individual with experience in financial services.

Location: Toronto

Setup: Hybrid

Pay: 60-65 k base salary + 10% target bonus

Additional comp: Day 1 benefits, health spending account, RRSP match, 4 weeks of paid time off

The Cause:

Instead of helping large financial institutions increase profits, you'll be helping everyday Canadians navigate disputes and receive fair treatment. You'll play a meaningful role in resolving complex cases and making a real difference for consumers, while educating and protecting their financial well-being along the way.

Duties:

You'll manage a portfolio of financial dispute investigations from start to finish, including matters involving fraud, scams, intercepted e-transfers, identity theft, credit card disputes, and non-sufficient funds (NSF).

Responsibilities include:

Guiding claimants through the investigation process
Gathering information about disputes
Collaborating with consumers, financial institutions, and other stakeholders
Managing multiple cases simultaneously while ensuring accuracy, fairness, and attention to detail
Delivering balanced, well-supported resolutions

Required Experience / Competencies / Education:

Bilingual (French / English)
2+ years in banking, finance, investments, insurance, claims, fraud, mortgages
Post-secondary education in business, finance, economics or related field
Strong empathy, and critical thinking skills
Ability to craft professional written correspondence in both French and English

**this is not a call center role**

*Bilingual Source does use AI as part of the recruitment process, however, our selection process is strictly done by humans.

This is an active opening with a current client where French is required for the job.

Apply About employer

More about this job

Responsibilities

Manage financial dispute investigations from intake through resolution, including cases involving fraud, scams, intercepted e-transfers, identity theft, credit card disputes, and non-sufficient funds. Guide claimants, gather information, collaborate with consumers and financial institutions, and deliver balanced, well-supported resolutions.

Requirements

Candidates must be bilingual in French and English and have at least two years of experience in banking, finance, investments, insurance, claims, fraud, or mortgages. A post-secondary education in business, finance, economics, or a related field is required, along with empathy, critical thinking, and the ability to write professional correspondence in both languages.

Skills

French-English Bilingual Communication
Financial Dispute Investigation
Case Management
Fraud Investigation
Claims Handling
Information Gathering
Stakeholder Collaboration
Consumer Support
Professional Writing
Critical Thinking
Empathy
Attention to Detail
Fairness
Resolution Development
Financial Services Knowledge
Multitasking

Benefits

Day-One Benefits
Health Spending Account
RRSP Match
Four Weeks of Paid Time Off
Target Bonus

Visa sponsorship

Not detected in the job text

Keywords

Financial Services
Insurance
Financial Disputes
Dispute Investigations
Fraud
Scams
Intercepted E-Transfers
Identity Theft
Credit Card Disputes
Non-Sufficient Funds
Claims
Banking
Investments
Mortgages
Consumer Protection
Financial Well-Being
Case Management
French
English
Professional Correspondence
Stakeholder Collaboration
Investigation Process
Resolution Development

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