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Added 11 mins ago
SH
Community Mental Health Worker - Prevention and Promotion
Southern Health-Santé Sud
Notre-Dame-de-Lourdes, MB
- Full-time
Find your rewarding career in a vibrant and diverse community within Southern Health-Santé Sud. Our organization is privileged to provide care for people at every point in their lives.
Added 57 mins ago
Project Coordinator
Pomerleau
Delta, BC
…deadlines to develop a clear and comprehensive understanding of client, team and project requirements. Working on large-scale civil infrastructure projects - ranging in value from $1.5…
Added 1 hour ago
PT - Enhanced Supervision Residence Worker (Dogwood)
Connective
Maple Ridge, BC
Provides input to the Program Manager and/or other staff regarding the development of appropriate care plans to achieve residents’ objectives
Added 1 hour ago
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Estate Planning Associate (Financial Security Advisor)
RBC
Montreal, QC
- Full-time
…Associate, the main focus of your role is to provide impeccable client service and to take care of administrative duties related to the management of in-force business. You will be a people…
Added 1 hour ago
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Client Service Representative (Temporary)
CIBC
Virden, MB
- Part-time
…products to help clients with their day-to-day banking needs. As a Client Service Representative, whether it’s answering questions, assisting with transactions, or proactively connecting…
Added 1 hour ago
RB
Associate Advisor
Royal Bank of Canada
Laval, QC
- Full-time
…management services to a sophisticated clientele. You will deepen client relationships by offering sound advice and support to clients and to the Investment Advisor. Identifying and…
Added 1 hour ago
RB
Associate Advisor
Royal Bank of Canada
Sherbrooke, QC
- Full-time
…management services to a sophisticated clientele. You will deepen client relationships by offering sound advice and support to clients and to the Investment Advisor. Identifying and…
Added 2 hours ago
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Billingual Operations Representative
RBC
Calgary, AB · Vancouver, BC · Halifax, NS · Toronto, ON
- Full-time
Part of a team that is responsible for the ownership of end-to-end problem resolution for ATM's, VMS client/ Account manager support. Accounting Services activities and functions related to…
Added 2 hours ago
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Associate Advisor
RBC
Vancouver, BC
- Full-time
…premier Portfolio Manager (“PM”) team by providing exceptional client service as well as investment & wealth management advice. Candidates must have at least 4 years of experience in the…
Added 2 hours ago
PT - Inlet Recovery Home - Residence Worker
Connective
Port Alberni, BC
…treatment services that involve medically supervised withdrawal…
Added 2 hours ago
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Nurse A - Registered Nurse Registered Psych Nurse
HealthCareersInSask.ca
Prince Albert, SK
- Full-time
…A is responsible for maintaining a high standard of patient care in accordance with the vision, mission and philosophy of the Saskatchewan Health Authority. As a member of the Nursing…
Added 2 hours ago
H
Nurse A - Registered Nurse General Duty Nurse
HealthCareersInSask.ca
Saskatoon, SK
- Part-time
…assessment, planning, implementation and evaluation of comprehensive client care. The registered nurse is a competent clinical practitioner assisting individuals, groups and families with…
Added 2 hours ago
H
Nurse A - Registered Nurse Registered Psych Nurse
HealthCareersInSask.ca
Prince Albert, SK
- Full-time
…A is responsible for maintaining a high standard of patient care in accordance with the vision, mission and philosophy of the Saskatchewan Health Authority. As a member of the Nursing…
Added 2 hours ago
H
Nurse A - Registered Nurse Registered Psych Nurse
HealthCareersInSask.ca
Prince Albert, SK
- Full-time
…A is responsible for maintaining a high standard of patient care in accordance with the vision, mission and philosophy of the Saskatchewan Health Authority. As a member of the Nursing…
Added 2 hours ago
H
Nurse A - Registered Nurse General Duty Nurse
HealthCareersInSask.ca
Saskatoon, SK
- Part-time
…assessment, planning, implementation and evaluation of comprehensive client care. The registered nurse is a competent clinical practitioner assisting individuals, groups and families with…
Added 2 hours ago
H
Nurse A - Registered Nurse Registered Psych Nurse
HealthCareersInSask.ca
Prince Albert, SK
- Full-time
…A is responsible for maintaining a high standard of patient care in accordance with the vision, mission and philosophy of the Saskatchewan Health Authority. As a member of the Nursing…
Added 2 hours ago
SH
Health Care Aide - Aide en soins de santé
Southern Health-Santé Sud
Ste. Anne, MB
- Full-time
Find your rewarding career in a vibrant and diverse community within Southern Health-Santé Sud. Our organization is privileged to provide care for people at every point in their lives.
Added 2 hours ago
H
Nurse A - Registered Nurse Registered Psych Nurse
HealthCareersInSask.ca
Prince Albert, SK
- Full-time
…A is responsible for maintaining a high standard of patient care in accordance with the vision, mission and philosophy of the Saskatchewan Health Authority. As a member of the Nursing…
Added 2 hours ago
H
Nurse A - Registered Nurse General Duty Nurse
HealthCareersInSask.ca
Saskatoon, SK
- Part-time
…assessment, planning, implementation and evaluation of comprehensive client care. The registered nurse is a competent clinical practitioner assisting individuals, groups and families with…
Added 2 hours ago
H
Nurse A - Registered Nurse Registered Psych Nurse
HealthCareersInSask.ca
Prince Albert, SK
- Full-time
…A is responsible for maintaining a high standard of patient care in accordance with the vision, mission and philosophy of the Saskatchewan Health Authority. As a member of the Nursing…
Added 2 hours ago
H
Nurse A - Registered Nurse Registered Psych Nurse
HealthCareersInSask.ca
Prince Albert, SK
- Full-time
…A is responsible for maintaining a high standard of patient care in accordance with the vision, mission and philosophy of the Saskatchewan Health Authority. As a member of the Nursing…
Added 2 hours ago
H
Nurse A - Registered Nurse Registered Psych Nurse
HealthCareersInSask.ca
Prince Albert, SK
- Full-time
…A is responsible for maintaining a high standard of patient care in accordance with the vision, mission and philosophy of the Saskatchewan Health Authority. As a member of the Nursing…
Added 2 hours ago
H
Nurse A - Registered Nurse General Duty Nurse
HealthCareersInSask.ca
Saskatoon, SK
- Full-time
…assessment, planning, implementation and evaluation of comprehensive client care. The registered nurse is a competent clinical practitioner assisting individuals, groups and families with…
Added 2 hours ago
H
Nurse A - Registered Nurse Registered Psych Nurse
HealthCareersInSask.ca
Prince Albert, SK
- Full-time
…A is responsible for maintaining a high standard of patient care in accordance with the vision, mission and philosophy of the Saskatchewan Health Authority. As a member of the Nursing…
Added 2 hours ago
H
Nurse A - Registered Nurse Registered Psych Nurse
HealthCareersInSask.ca
Prince Albert, SK
- Full-time
…A is responsible for maintaining a high standard of patient care in accordance with the vision, mission and philosophy of the Saskatchewan Health Authority. As a member of the Nursing…

Bilingual Source

Bilingual CSR - Hybrid

Burlington, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 4, 2026
Experience: Minimum of 2 to 3 years of customer service experience, preferably within a call centre or other high-volume customer-facing environment.
Posting language: English
Posted: Oct 5, 2026

Original job description

Bilingual Customer Care Representative, French Required

Introduction

Are you a bilingual customer service professional who enjoys helping people, solving problems, and building a long-term career with a global industry leader? Our client is seeking a Bilingual Customer Care Representative, French Required, to join their growing Customer Care team in a hybrid work environment.

This is an existing vacancy with immediate availability. Our client is continuing to strengthen its Canadian Customer Care team as the organization grows and internal career progression creates new opportunities.

If you are fluent in both French and English, thrive in a fast-paced environment, and enjoy delivering exceptional customer experiences, we would love to hear from you.

Compensation: $56,000 annually, plus quarterly bonus opportunity.

What You'll Do

As a Bilingual Customer Care Representative, you will become a trusted resource for customers by providing professional, friendly, and efficient support. You will assist customers with product information, order management, pricing inquiries, and issue resolution while working with multiple product lines in a collaborative team environment.

Following a comprehensive 4 to 6 week training program, you will transition into a hybrid work schedule that supports both collaboration and flexibility.

Responsibilities

Respond to inbound customer calls from wholesale customers and retail inquiries as required.
Process customer orders accurately and efficiently.
Assist customers with product information, pricing, replacement parts, returns, and credits.
Resolve customer concerns with professionalism and empathy.
Maintain accurate customer records and documentation.
Navigate multiple systems while managing a high volume of customer interactions.
Deliver an outstanding customer experience on every interaction.
Collaborate with teammates to support shared goals and continuous improvement.

Qualifications

Fluent in both French and English, with excellent verbal and written communication skills.
Minimum of 2 to 3 years of customer service experience, preferably within a call centre or other high-volume customer-facing environment.
Demonstrated employment stability and commitment to previous employers.
Comfortable managing multiple priorities in a fast-paced environment.
Strong computer and system navigation skills.
Excellent attention to detail and organizational abilities.
Customer-first mindset with strong problem-solving skills.
Comfortable spending most of the day supporting customers by phone.
Ability to successfully complete a Criminal Record Check.

Benefits

Competitive salary of $56,000 to start + Bonus
Quarterly bonus opportunity of up to 10% based on individual and company performance.
Hybrid work environment following training.
Monday to Friday schedule, 8:30 AM to 5:00 PM.
Three weeks of vacation.
Seven paid personal days.
Comprehensive medical and dental benefits starting on your first day.
$250 eyewear allowance every two years.
RRSP program with employee contribution of 2% and company matching contribution of 3%.
Annual Health Spending Account of $750.
Up to $400 annually toward approved education and professional development.
Supportive team environment with ongoing learning opportunities.

Why Work with Us

Joining our client means becoming part of a globally recognized organization that values its people and invests in their success. You will receive comprehensive training, opportunities to develop your skills, and access to internal career advancement as the Canadian team continues to grow.

This role offers the stability of an established international organization combined with the opportunity to build a rewarding long-term career. If you enjoy helping customers, learning new products, and contributing to a collaborative team, this is an excellent opportunity to grow professionally while maintaining a healthy work-life balance.

Disclosure: "Bilingual Source uses artificial intelligence (AI) technology to assist in screening and assessing applicants for this position. This technology helps us match your unique language skills and professional experience with the specific needs of our clients. Final hiring and interview decisions continue to be made by our human recruitment experts."

Vacancy: This is an existing vacancy with immediate availability. Our client is currently seeking a Bilingual Customer Care Representative, French Required.

Apply About employer

More about this job

Responsibilities

Respond to customer inquiries by phone, process orders, and assist with product information, pricing, replacement parts, returns, and credits. Resolve concerns, maintain accurate records, navigate multiple systems, and collaborate with teammates to deliver excellent customer experiences.

Requirements

Fluency in French and English and at least 2 to 3 years of customer service experience are required, preferably in a call centre or other high-volume customer-facing environment. Candidates should have strong communication, computer navigation, organizational, and problem-solving skills, demonstrate employment stability, be comfortable supporting customers by phone, and be able to complete a Criminal Record Check.

Skills

French-English Bilingual Communication
Customer Service
Verbal Communication
Written Communication
Order Processing
Product Information Support
Pricing Inquiries
Issue Resolution
Returns And Credits Processing
Customer Recordkeeping
Multitasking
Computer And System Navigation
Attention To Detail
Organization
Problem-Solving
Empathy

Benefits

Quarterly Bonus
Hybrid Work Environment
Three Weeks Of Vacation
Seven Paid Personal Days
Medical And Dental Benefits
Eyewear Allowance
RRSP Program With Employer Matching
Health Spending Account
Education And Professional Development Allowance
Ongoing Learning Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Bilingual Customer Care
French
English
Inbound Customer Calls
Wholesale Customers
Retail Inquiries
Order Management
Order Processing
Product Information
Pricing Inquiries
Replacement Parts
Returns
Credits
Customer Issue Resolution
Customer Records
High-Volume Customer Service
Call Centre
Multiple Systems
Customer Experience
Hybrid Work
Criminal Record Check
Quarterly Bonus
RRSP Matching
Health Spending Account

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