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Added 12 mins ago
WH
Marketing Manager
Westmont Hospitality Group
Vancouver, BC
- $80,000 to $95,000 CAD / year
- Full-time
3-5 years of Casino Marketing or Casino experience
Added 12 mins ago
FC
Part Time Seasonal Associate, Bloor Street
Ferragamo Canada Inc
Toronto, ON
- $18 to $20 CAD / hour
- Part-time
- Temporary
We are looking for candidates that are customer service oriented, flexible, motivated and team oriented. Candidates should have prior experience in Luxury Goods and a strong visual…
Added 12 mins ago
FC
Part Time Seasonal Associate, Toronto Outlet
Ferragamo Canada Inc
Halton Hills, ON
- $18 to $20 CAD / hour
- Part-time
- Temporary
We are looking for candidates that are customer service oriented, flexible, motivated and team oriented. Candidates should have prior experience in Luxury Goods and a strong visual…
Added 12 mins ago
FC
Seasonal Associate, Yorkdale Toronto
Ferragamo Canada Inc
Toronto, ON
- $18 to $20 CAD / hour
- Temporary
We are looking for candidates that are customer service oriented, flexible, motivated and team oriented. Candidates should have prior experience in Luxury Goods and a strong visual…
Added 12 mins ago
FN
Retail Store Manager
Fjällräven North America
Victoria, BC
- Full-time
Compensation Range: $63,000-$73,000 annually (dependent on experience)
Added 12 mins ago
PC
Strategic Segment & Customer Marketing Manager
Phoenix Contact Ltd
Milton, ON
- Full-time
The Strategic Segment & Customer Marketing Manager is a strategic, customer-focused marketing leader responsible for developing and executing market-driven growth strategies across Phoenix…
Added 12 mins ago
Manager, CAPA
Velan Inc.
Montreal, QC
Velan is a global leader in the design and manufacture of industrial valves. Founded in Montreal, the company is recognized for the quality of its products, its technical expertise, and its…
Added 12 mins ago
QD
Safety Advisor, Empire Envelope
Qualico Developments Canada Ltd.
Calgary, AB
- Full-time
Minimum 3 years of experience in the construction industry.
Added 12 mins ago
DA
Parts Manager
Davis Automotive Group
Pincher Creek, AB
- $80,000 to $100,000 CAD / year
- Full-time
Our ideal candidate is an experienced automotive parts professional with preference for Ford experience, or from a strong OEM parts background. They are a hands-on leader who isn't afraid…
Added 27 mins ago
UO
Academic Advisor, Schulich School of Engineering
University of Calgary
Calgary, AB
- Full-time
Meticulous attention to detail and accuracy is required, as errors may have significant impacts on student's academic record, progression, and overall academic experience.
Added 27 mins ago
MW
CAN Team Leader - Alberta
Mountain Warehouse
Calgary, AB
- $17 CAD / hour
- Part-time
We’re looking for a Team Leader to guide and inspire our retail team to exceed targets while creating a welcoming, vibrant shopping experience that leaves a lasting impression on every…
Added 27 mins ago
UO
Academic Advisor, Schulich School of Engineering
University of Calgary
Calgary, AB
- Full-time
Meticulous attention to detail and accuracy is required, as errors may have significant impacts on student's academic record, progression, and overall academic experience.
Added 27 mins ago
T
Business Systems Analyst II
TD
Toronto, ON
- Full-time
…Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States…
Added 27 mins ago
A
Senior Machine Learning Operations Developer, Inference, AI/ML Platform
Autodesk
Toronto, ON
- Full-time
Autodesk, a global leader in 3D design, engineering, manufacturing, and entertainment software, is seeking a skilled Senior MLOps Developer to join our AI/ML Platform team. This role is…
Added 27 mins ago
A
Senior Machine Learning Operations Developer, Inference, AI/ML Platform
Autodesk
Montreal, QC
- Full-time
Autodesk, a global leader in 3D design, engineering, manufacturing, and entertainment software, is seeking a skilled Senior MLOps Developer to join our AI/ML Platform team. This role is…
Added 27 mins ago
A
Senior Machine Learning Operations Developer, Inference, AI/ML Platform
Autodesk
Toronto, ON
- Full-time
Autodesk, a global leader in 3D design, engineering, manufacturing, and entertainment software, is seeking a skilled Senior MLOps Developer to join our AI/ML Platform team. This role is…
Added 27 mins ago
A
Manager, Product and Industry Marketing
Autodesk
Montreal, QC
- Full-time
8 à 10 ans d’expérience dans le marketing produit, le marketing stratégique ou des postes connexes en marketing SaaS B2B, y compris une expérience en gestion d’équipe
Added 27 mins ago
A
Manager, Product and Industry Marketing
Autodesk
Montreal, QC
- Full-time
8 à 10 ans d’expérience dans le marketing produit, le marketing stratégique ou des postes connexes en marketing SaaS B2B, y compris une expérience en gestion d’équipe
Added 27 mins ago
A
Senior Machine Learning Operations Developer, Inference, AI/ML Platform
Autodesk
Montreal, QC
- Full-time
Autodesk, a global leader in 3D design, engineering, manufacturing, and entertainment software, is seeking a skilled Senior MLOps Developer to join our AI/ML Platform team. This role is…
Added 27 mins ago
CW
B2B Sales Executive
City Wide Facility Solutions
Vancouver, BC
- $50,000 to $100,000 CAD / year
- Full-time
Utilize and manage your customer relationship management system (CRM) to maintain all customer information
Added 27 mins ago
CW
B2B Sales Executive
City Wide Facility Solutions
Burnaby, BC
- $50,000 to $100,000 CAD / year
- Full-time
Utilize and manage your customer relationship management system (CRM) to maintain all customer information
Added 27 mins ago
M
Buyer - Procurement Services
Metrolinx
Canada
- Full-time
…Chain Management Professional (SCMP), Certified Supply Chain Leader (CSCL), Certified Supply Chain Professional (CSCP), Certified Professional in Supply Management (CPSM), Certified Public…
Added 57 mins ago
AI
Human Resources Business Partner
ATS Industrial Automation
Woodbridge, ON
- Full-time
…performance management, employee engagement, retention, and employee/leader…
Added 57 mins ago
SG
OTC Derivatives Analyst
S&P Global
Toronto, ON
- Full-time
S&P's consensus service is the leader in providing major market makers in OTC derivatives with definitive consensus prices. More than 90 of the leading banks, trading houses and other…
Added 57 mins ago
HR
Quality Assurance Intern (Winter 2027, 12months)
Hitachi Rail
Toronto, ON
- $23 to $30 CAD / hour
- Full-time
A chance to build your career with a global leader driving digital transformation and innovation that helps support sustainable future

Bilingual Source

Bilingual CSR - Hybrid

Burlington, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 4, 2026
Experience: Minimum of 2 to 3 years of customer service experience, preferably within a call centre or other high-volume customer-facing environment.
Posting language: English
Posted: Oct 5, 2026

Original job description

Bilingual Customer Care Representative, French Required

Introduction

Are you a bilingual customer service professional who enjoys helping people, solving problems, and building a long-term career with a global industry leader? Our client is seeking a Bilingual Customer Care Representative, French Required, to join their growing Customer Care team in a hybrid work environment.

This is an existing vacancy with immediate availability. Our client is continuing to strengthen its Canadian Customer Care team as the organization grows and internal career progression creates new opportunities.

If you are fluent in both French and English, thrive in a fast-paced environment, and enjoy delivering exceptional customer experiences, we would love to hear from you.

Compensation: $56,000 annually, plus quarterly bonus opportunity.

What You'll Do

As a Bilingual Customer Care Representative, you will become a trusted resource for customers by providing professional, friendly, and efficient support. You will assist customers with product information, order management, pricing inquiries, and issue resolution while working with multiple product lines in a collaborative team environment.

Following a comprehensive 4 to 6 week training program, you will transition into a hybrid work schedule that supports both collaboration and flexibility.

Responsibilities

Respond to inbound customer calls from wholesale customers and retail inquiries as required.
Process customer orders accurately and efficiently.
Assist customers with product information, pricing, replacement parts, returns, and credits.
Resolve customer concerns with professionalism and empathy.
Maintain accurate customer records and documentation.
Navigate multiple systems while managing a high volume of customer interactions.
Deliver an outstanding customer experience on every interaction.
Collaborate with teammates to support shared goals and continuous improvement.

Qualifications

Fluent in both French and English, with excellent verbal and written communication skills.
Minimum of 2 to 3 years of customer service experience, preferably within a call centre or other high-volume customer-facing environment.
Demonstrated employment stability and commitment to previous employers.
Comfortable managing multiple priorities in a fast-paced environment.
Strong computer and system navigation skills.
Excellent attention to detail and organizational abilities.
Customer-first mindset with strong problem-solving skills.
Comfortable spending most of the day supporting customers by phone.
Ability to successfully complete a Criminal Record Check.

Benefits

Competitive salary of $56,000 to start + Bonus
Quarterly bonus opportunity of up to 10% based on individual and company performance.
Hybrid work environment following training.
Monday to Friday schedule, 8:30 AM to 5:00 PM.
Three weeks of vacation.
Seven paid personal days.
Comprehensive medical and dental benefits starting on your first day.
$250 eyewear allowance every two years.
RRSP program with employee contribution of 2% and company matching contribution of 3%.
Annual Health Spending Account of $750.
Up to $400 annually toward approved education and professional development.
Supportive team environment with ongoing learning opportunities.

Why Work with Us

Joining our client means becoming part of a globally recognized organization that values its people and invests in their success. You will receive comprehensive training, opportunities to develop your skills, and access to internal career advancement as the Canadian team continues to grow.

This role offers the stability of an established international organization combined with the opportunity to build a rewarding long-term career. If you enjoy helping customers, learning new products, and contributing to a collaborative team, this is an excellent opportunity to grow professionally while maintaining a healthy work-life balance.

Disclosure: "Bilingual Source uses artificial intelligence (AI) technology to assist in screening and assessing applicants for this position. This technology helps us match your unique language skills and professional experience with the specific needs of our clients. Final hiring and interview decisions continue to be made by our human recruitment experts."

Vacancy: This is an existing vacancy with immediate availability. Our client is currently seeking a Bilingual Customer Care Representative, French Required.

Apply About employer

More about this job

Responsibilities

Respond to customer inquiries by phone, process orders, and assist with product information, pricing, replacement parts, returns, and credits. Resolve concerns, maintain accurate records, navigate multiple systems, and collaborate with teammates to deliver excellent customer experiences.

Requirements

Fluency in French and English and at least 2 to 3 years of customer service experience are required, preferably in a call centre or other high-volume customer-facing environment. Candidates should have strong communication, computer navigation, organizational, and problem-solving skills, demonstrate employment stability, be comfortable supporting customers by phone, and be able to complete a Criminal Record Check.

Skills

French-English Bilingual Communication
Customer Service
Verbal Communication
Written Communication
Order Processing
Product Information Support
Pricing Inquiries
Issue Resolution
Returns And Credits Processing
Customer Recordkeeping
Multitasking
Computer And System Navigation
Attention To Detail
Organization
Problem-Solving
Empathy

Benefits

Quarterly Bonus
Hybrid Work Environment
Three Weeks Of Vacation
Seven Paid Personal Days
Medical And Dental Benefits
Eyewear Allowance
RRSP Program With Employer Matching
Health Spending Account
Education And Professional Development Allowance
Ongoing Learning Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Bilingual Customer Care
French
English
Inbound Customer Calls
Wholesale Customers
Retail Inquiries
Order Management
Order Processing
Product Information
Pricing Inquiries
Replacement Parts
Returns
Credits
Customer Issue Resolution
Customer Records
High-Volume Customer Service
Call Centre
Multiple Systems
Customer Experience
Hybrid Work
Criminal Record Check
Quarterly Bonus
RRSP Matching
Health Spending Account

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