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Added 5 mins ago
EN
Finance Manager
Employment Network Canada Inc.
Regina, SK
- Full-time
Collaborate with and build strong relationships with other leaders and managers. Serve as a strong representative of the organization, as one of the operating companies reporting to the…
Added 7 mins ago
AC
Technical Sales Representative- Eastern Ontario
Atlas Copco
Toronto, ON · North York, ON
- Full-time
As our newest Technical Sales Representative – Oil Free Air Division, you will enjoy working both independently and in collaboration with our internal support group in order to maximize…
Added 7 mins ago
FR
Security Concierge
FirstService Residential Canada
Burlington, ON
- Full-time
…provide services. Provide assistance/ support by answering customer inquiries and direct as…
Added 7 mins ago
AP
Apparel Sales Specialist
AllRush Print and Apparel
Calgary, AB
- Full-time
Allrush Print and Apparel is seeking an experienced Sales Representative focused exclusively on apparel and promotional product sales. We are looking for someone who understands apparel…
Added 9 mins ago
TA
Outside Sales Representative
The Acquisition Group
Sherwood Park, AB
- Full-time
Previous sales or customer service experience is an asset but not required.
Added 10 mins ago
KS
Sales representative - retail
Kognitive Sales Solutions
Timmins, ON
- From $17.95 CAD / hour
- Full-time
- Part-time
- On-site
Added 24 mins ago
D
Wealth Management Advisor
Desjardins
Montreal, QC · Caisse Desjardins de Lachine
- Full-time
A minimum of four years of relevant experience
Added 24 mins ago
D
Personal Finance Advisor
Desjardins
Sherbrooke, QC · Caisse Desjardins du Nord de Sherbrooke
- Full-time
A minimum of two years of relevant experience
Added 24 mins ago
Aquafit Instructor
City of New Westminster
New Westminster, BC · təməsew̓txʷ Aquatic and Community Centre, British Columbia
…history with a viable and thriving economy and has a population representative of the diversity of the region. The City is staffed by talented and dedicated employees who work together to…
Added 24 mins ago
A
Distribution & Logistics – Seasonal Distribution Centre Associate (Night Shift)
Aritzia
Delta, BC · New Westminster, BC
- $24 to $27.5 CAD / hour
- Part-time
…to support our People and serve our Clients a frictionless experience. So, you can do what you do best - with…
Added 24 mins ago
M
Lead Full Stack Software Engineer
Manulife
Toronto, ON · Waterloo, ON
- Full-time
…delivering, and evolving digital capabilities that improve the experience of our customers and business…
Added 24 mins ago
M
Back-End Software Engineer
Manulife
Toronto, ON
- Full-time
5+ years of experience developing cloud-native solutions on Azure
Added 24 mins ago
Territory Sales Representative
Freedom Mobile
Toronto, ON
Freedom Mobile is currently hiring a Territory Sales Representative to join our sales team in GTA East - Toronto, Scarborough, Durham, Bowmanville , Ontario. Reporting to the Manager,…
Added 38 mins ago
U
Sr. Community Developer - Rainbow Six Siege
Ubisoft
Montreal, QC
- Full-time
Support internal & external milestones, such as betas and launches, to ensure KPIs are met & to advocate for player experience.
Added 38 mins ago
LN
Territory Sales Representative
Lambert Nemec Group
Winnipeg, MB
- Full-time
Work collaboratively with internal sales, marketing, product development, planning, customer service, and operations teams to ensure a seamless customer experience.
Added 39 mins ago
R
Assembly Technician – Afternoon Shift
RTX
Oakville, ON
- Full-time
The salary range for this role is 74,068 CAD – 87,144 CAD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when…
Added 39 mins ago
H
Assessor Coordinator Degree Senior
HealthCareersInSask.ca
Regina, SK
- Part-time
2 years working experience in community mental health and addictions services
Added 39 mins ago
A
Retail Sales Representative
Acosta
Victoria, BC
- Part-time
We are currently recruiting a results-oriented Sales and Merchandising Representative to represent our clients.
Added 39 mins ago
T
Part Time Sales Representative | Richmond Centre
TELUS
Richmond, BC
- Part-time
Our goal is to provide Canadians with an excellent experience, by connecting with our customers and meeting all their needs under one roof
Added 39 mins ago
Accounts Receivable Representative
Cintas
Boucherville, QC
Cintas is seeking an Accounts Receivable Representative. Responsibilities include all accounts receivable related functions, including keeping track of assigned accounts to identify…
Added 39 mins ago
Fitness Instructor
City of Mississauga
Mississauga, ON
…positive, realizing value for time and quality in the product and experience. Lead, coach, provide guidance and motivation with the goal of the program to be safe, fun and…
Added 42 mins ago
Maintenance Assistant
Housing, Addictions and Homelessness
Brandon, MB
Experience performing minor or major renovations and maintenance repairs including: carpentry (installation, removal and repairs), plumbing related to faucets, toilets, water, sewers;…
Added 43 mins ago
Gift Shop Clerk
Manitoba Legislative Assembly
Winnipeg, MB
Experience in retail or customer service, ideally within a boutique, tourism, or hospitality setting.
Added 49 mins ago
KS
Sales representative - retail
Kognitive Sales Solutions
Newmarket, ON
- From $17.95 CAD / hour
- Full-time
- Part-time
- On-site
Added 54 mins ago
MC
Financial Services Representative - Full Time
Meridian Credit Union
Burlington, ON
- $50,000 to $53,000 CAD / year
- Full-time
As our Financial Services Representative, you will be joining a team of highly engaged financial service professionals who are dedicated to providing an exceptional Member Experience. In…

Bilingual Source

Bilingual Customer Service Representative

Mississauga, ON, Canada

$50,000 to $52,000 CAD / year · Full-time

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Job details

Pay: $50,000 to $52,000 CAD / year
Job type: Full-time
Apply by: Nov 8, 2026
Experience: At least 1 year of customer service experience, including handling high-volume inbound calls.
Posting language: English
Posted: Oct 9, 2026

Original job description

Bilingual Customer Service Representative (French and English Required)

Introduction

Are you fluent in both French and English and passionate about delivering exceptional customer service? Our client is looking for a Bilingual Customer Service Representative to join a collaborative and supportive team. This is an existing vacancy with immediate availability, offering a stable career, structured training, and a hybrid work environment following successful in-office onboarding.

Compensation: $50,000 to $52,000 annually, plus a monthly performance bonus opportunity of $250 to $500.

What You’ll Do

As a key member of the customer support team, you will serve as the primary point of contact for customers, helping ensure orders, inquiries, and requests are handled accurately and efficiently. Your work will contribute to a high standard of service while supporting internal teams in a structured, team-oriented environment.

Responsibilities

Respond to a high volume of inbound customer calls in both English and French.
Process customer orders and enter information accurately into internal systems.
Create and manage customer cases within the CRM platform.
Resolve customer inquiries with professionalism and attention to detail.
Collaborate with internal departments to ensure timely issue resolution.
Maintain accurate records and documentation.
Meet established service and productivity goals while delivering a positive customer experience.

Qualifications

Fluent in both English and French, written and spoken.
At least 1 year of customer service experience, including handling high-volume inbound calls.
Strong communication and problem-solving skills.
Excellent organizational skills and attention to detail.
Comfortable using computer systems and learning new software.
Experience with SAP and Salesforce is considered an asset.

Benefits

Annual salary of $50,000 to $52,000.
Monthly bonus opportunity of up to $500.
Hybrid work arrangement after successful in-office training, with 2 to 3 days per week in the office.
Monday to Friday schedule, 9:00 a.m. to 5:30 p.m.
Two weeks of vacation.
Comprehensive benefits and RRSP eligibility after the three-month waiting period.
Stable team environment with ongoing support and structured onboarding.

Why Work with Us

Our client offers a dependable workplace where teamwork, consistency, and quality service are valued. You will receive thorough training, clear expectations, and the opportunity to build a long-term career while making a meaningful difference in customers' experiences. If you enjoy helping people, working collaboratively, and being part of a supportive organization, we encourage you to apply.

Disclosure: Bilingual Source uses artificial intelligence (AI) technology to assist in screening and assessing applicants for this position. This technology helps us match your unique language skills and professional experience with the specific needs of our clients. Final hiring and interview decisions continue to be made by our human recruitment experts.

Vacancy: This is an existing vacancy with immediate availability. Our client is currently seeking Bilingual Customer Service Representative (French and English Required).

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More about this job

Responsibilities

Handle high volumes of customer calls in English and French, process orders, manage CRM cases, and resolve customer inquiries accurately and professionally. Maintain records, meet service and productivity goals, and collaborate with internal departments to resolve issues promptly.

Requirements

Fluency in written and spoken English and French and at least one year of customer service experience, including high-volume inbound calls, are required. Candidates should have strong communication, problem-solving, organizational, and computer skills; SAP and Salesforce experience are assets.

Skills

English And French Fluency
Customer Service
High-Volume Inbound Call Handling
Order Processing
CRM Case Management
Customer Inquiry Resolution
Problem-Solving
Communication
Organization
Attention To Detail
Computer Systems
SAP
Salesforce
Recordkeeping

Benefits

Performance Bonus
Hybrid Work Arrangement
Two Weeks Of Vacation
Comprehensive Benefits
RRSP Eligibility
Structured Onboarding And Training

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
English
French
Inbound Calls
Order Processing
CRM
SAP
Salesforce
Customer Support
Case Management
Issue Resolution
Recordkeeping
Problem-Solving
Communication
Productivity Goals
Medical Equipment Manufacturing
Hybrid Work
RRSP

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