Customer service jobs in Canada

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Added 22 days ago
Customer Service Agent - Claims
Circle K
Laval, QC
At Couche-Tard/Circle K, our mission is simple: to make our customer’s lives a little easier everyday. You may have already stopped for coffee, refueling your car, or eating something on…
Added 22 days ago
C
Customer Service Representative
CIBC
Golden, BC
- Part-time
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit
Added 22 days ago
BS
Bilingual Customer Service Representative
Bilingual Source
Toronto, ON
- Full-time
Bilingual Customer Service Representative (French required)
Added 22 days ago
HI
Client Service Representative, Employee Benefits
HUB International
Burnaby, BC · Vancouver, BC
- Full-time
…your years of group benefits experience as our next Client Service Representative. Here’s your chance to refine and develop your client service and analytical skills as a Permanent Full…
Added 22 days ago
HA
Customer Service Representative (Full Time)
Homes Alive Pets
Edmonton, AB
- Full-time
Customer Service Representatives are the first point of contact for our guests and strive to ensure every guest has a positive experience. This is a generalist role: Customer Service…
Added 22 days ago
SD
Post Office Clerk, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
North Battleford, SK
- Part-time
To provide prompt and superior customer service at the retail postal outlet.
Added 22 days ago
SD
Post Office Clerk, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
London, ON
- Part-time
To provide prompt and superior customer service at the retail postal outlet.
Added 22 days ago
B
Customer Service Representative
BMO
Ottawa, ON
- Part-time
Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of…
Added 22 days ago
E commerce Customer Support Representative & Data Entry
Purdys Chocolatier
Vancouver, BC
This is a consultative customer service and sales support role where you'll build relationships with new and existing customers.
Added 22 days ago
Customer Service Representative
U-Haul
Winnipeg, MB
…in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face…
Added 22 days ago
GF
Customer Service Representative (Motivator) - Toronto Union Station
GoodLife Fitness
Toronto, ON
- Part-time
Who is a Customer Service Representative (Motivator)?
Added 22 days ago
Customer Service Representative
U-Haul
Calgary, AB
…in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face…
Added 22 days ago
FB
Customer Service Representative
Farm Boy Inc.
Toronto, ON
- $18 CAD / hour
- Full-time
You’ll help create the welcoming, fresh shopping experience Farm Boy is known for by delivering outstanding customer service and keeping our department looking its best. With an eye for…
Added 22 days ago
B
Customer Service Representative
Boomerang
Toronto, ON
- Full-time
Boomerang is growing its Toronto team and hiring a Customer Service Representative to be the friendly face of our clients' brands at live events and in-store promotions across the GTA.…
Added 22 days ago
FB
Customer Service Representative
Farm Boy Inc.
Toronto, ON
- $18 CAD / hour
- Full-time
You’ll help create the welcoming, fresh shopping experience Farm Boy is known for by delivering outstanding customer service and keeping our department looking its best. With an eye for…
Added 22 days ago
AI
Bilingual Customer Service Representative
A.S.P. Incorporated
Ottawa, ON
- $18.4 to $19.3 CAD / hour
- Full-time
A.S.P. Incorporated has provided security and customer service solutions for over 20 years to Canadian clients. We employ in excess of 2000 employees and are a subsidiary of ICTS EUROPE,…
Added 22 days ago
R
Customer Service Representative- Part-Time
RBGlobal
Saskatoon, SK
- Part-time
The Part-Time Customer Service Representative will provide exceptional customer service, answer inquiries, process payments and other sale day activities.
Added 22 days ago
FL
Customer Service Representative
Fuze Logistics Services Inc
Mississauga, ON
- Full-time
Customer Service Representative - 3PL - Mississauga Office
Added 22 days ago
FB
Customer Service Representative
Farm Boy Inc.
Toronto, ON
- From $18 CAD / hour
- Part-time
You’ll help create the welcoming, fresh shopping experience Farm Boy is known for by delivering outstanding customer service and keeping our department looking its best. With an eye for…
Added 22 days ago
DT
Customer Service Associate I
Dollar Tree Stores
Surrey, BC
- Part-time
We’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following:
Added 22 days ago
DC
Customer Service Associate
Dempsey Corp Canada
Toronto, ON
- $40,000 to $48,000 CAD / year
- Full-time
Dempsey is looking for a capable, motivated individual to join our Customer Care & Service Delivery team.
Added 22 days ago
FB
Customer Service Representative
Farm Boy Inc.
Toronto, ON
- $18 CAD / hour
- Part-time
You’ll help create the welcoming, fresh shopping experience Farm Boy is known for by delivering outstanding customer service and keeping our department looking its best. With an eye for…
Added 22 days ago
CK
Customer Service Representative
Circle K
New Minas, NS
- Part-time
Night shift premium
Added 22 days ago
B
Customer Service Representative - Mandarin Speaker
BMO
Toronto, ON
- Part-time
Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of…
Added 22 days ago
SD
Post Office Clerk, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Thunder Bay, ON
- Part-time
To provide prompt and superior customer service at the retail postal outlet.

Bilingual Source

Bilingual Customer Service Representative

Toronto, ON, Canada

Starting salary of $45,760 per year for bilingual candidates ($22/hour) · Full-time

Apply on LinkedIn About employer

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Job details

Pay: Starting salary of $45,760 per year for bilingual candidates ($22/hour)
Job type: Full-time
Apply by: Nov 20, 2026
Experience: At least 2 years of call center or customer service experience
Posting language: English
Posted: Oct 21, 2026

Original job description

Bilingual Customer Service Representative (French required)

Introduction

Are you looking for a stable, full-time opportunity with a well-established employer? Our client, a trusted leader in the optical and ophthalmic industry for over 100 years, is seeking a Bilingual Customer Service Representative to join their dedicated team. This role is ideal for someone who values reliability, consistency, and a supportive environment. You will work primarily in English and French, assisting optical professionals with their orders and inquiries.

What You’ll Do

You’ll serve as a dependable point of contact for inbound calls and emails from clients in the optical field. Your focus will be on delivering accurate, respectful, and timely service. After a full on-site onboarding period, there may be an opportunity for hybrid work based on your performance and your supervisor’s discretion.

Responsibilities

Answer inbound calls and provide customer support in both French and English
Monitor and respond to client email inquiries
Enter and process orders accurately and efficiently
Coordinate with internal teams to resolve client issues
Manage account updates and monitor back orders
Ensure consistent accuracy with a low error rate
Meet established service and quality benchmarks
Support administrative tasks as needed

Qualifications

Fully bilingual in French and English, both spoken and written (9/9 level)
At least 2 years of call center or customer service experience
Comfortable handling high-volume inbound calls
Detail-oriented, reliable, and proactive
Able to commute easily to an Etobicoke-based office
Typing accuracy and speed will be assessed during the interview process
Strong computer skills and the ability to manage multiple platforms

Benefits

Starting salary of $45,760 per year for bilingual candidates ($22/hour)
Two paid 15-minute breaks per day
2 weeks vacation to start, increasing to 3 weeks after 3 years
Group health benefits after 90 days (60% employer / 40% employee split)
Free on-site parking
Potential for hybrid work after 6–9 months
Supportive team environment with long-tenured staff

Apply on LinkedIn About employer

More about this job

Responsibilities

Handle inbound calls and email inquiries from optical professionals in French and English, providing accurate and timely customer support. Process orders, update accounts, monitor back orders, coordinate issue resolution with internal teams, and support administrative tasks while meeting service and quality benchmarks.

Requirements

Applicants must be fully bilingual in spoken and written French and English at a 9/9 level and have at least two years of call center or customer service experience. They should be comfortable with high-volume calls, detail-oriented and reliable, proficient with computers and multiple platforms, and able to commute to the Etobicoke office.

Skills

French-English Bilingual Communication
Customer Service
Inbound Call Handling
Email Support
Order Processing
Account Updates
Back-Order Monitoring
Issue Resolution
Attention to Detail
Typing Accuracy and Speed
Computer Skills
Multitasking
Administrative Support

Benefits

Paid Breaks
Paid Vacation
Group Health Benefits
Free On-Site Parking
Potential Hybrid Work
Supportive Team Environment

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Optical Industry
Ophthalmic Industry
French
English
Inbound Calls
Email Inquiries
Order Processing
Account Updates
Back Orders
Client Support
Issue Resolution
Service Benchmarks
Quality Benchmarks
High-Volume Calls
Typing Accuracy
Computer Platforms
Administrative Tasks
Hybrid Work

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Customer service jobs in Canada

Customer Service Agent - Claims

Customer Service Representative