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Added 13 mins ago
TH
Merchandising Associate Part Time 4am-8am (CARLETON PLACE)
The Home Depot Canada
Carleton Place, ON
- Part-time
…organization, and display/signage maintenance designed to enhance the customer experience. MEAs execute merchandising strategies and ensure product is displayed correctly to drive sales and…
Added 13 mins ago
FS
Field Sales Representative
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- Part-time
…residential home services industry. This role offers hands-on sales experience, structured training, and performance-based weekly…
Added 13 mins ago
PL
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Added 13 mins ago
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Part Time Bridal Sales
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- $16 to $25.8 CAD / hour
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Added 13 mins ago
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Added 13 mins ago
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- Full-time
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Added 13 mins ago
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- Full-time
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Added 42 mins ago
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- Full-time
…Stubbe’s is known for its forward-thinking solutions, quality, and customer service and offers significant experience and expertise in providing optimal solutions for commercial,…
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Customer Sales and Service Representative (C.S.S.R.)
Abilities Centre
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Position: Customer Sales & Service Representative (C.S.S.R.)
Added 58 mins ago
NS
Short Order Cook - Nutrition and Food Services
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- Internship
…therapeutic, allergy and menu standards, and providing overall customer service according to departmental…
Added 58 mins ago
RH
Community Disability Worker: Every Saturday Daytime
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Professional conduct and appearance befitting a representative of RHA, which will include good performance related to personnel policies, such as attendance, punctuality and conflict…
Added 58 mins ago
A
Client Service Representative - La Crete (7-month Term)
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- Full-time
Proven customer service and/or sales experience.
Added 1 hour ago
I
2026 Seasonal Customer Experience Representative
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- Part-time
Share ideas with Leadership Team on how to improve the employee and customer experience
Added 1 hour ago
Enterprise Account Executive - Toronto
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Initiate contact with prospects which have been generated by our Account Development Representative team, our marketing campaigns or from referrals.
Added 1 hour ago
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Senior Quantitative Analyst
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- Full-time
Experience in stochastic modelling with knowledge of financial instruments and risk management principles.
Added 1 hour ago
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Added 1 hour ago
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Technical Sales & Business Development Representative- MB & SK
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Added 1 hour ago
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Added 1 hour ago
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Branch Sales Representative
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Added 1 hour ago
IG
Customer Service Representative
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Insight Global is looking for a Customer Service Representative to join a leading fitness equipment manufacturer in Kingston, Ontario. This individual will support customers with orders,…
Added 1 hour ago
VM
Student Business Development Representative
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Vaughan, ON
- Internship
The OpportunityAs a Business Development Representative, you'll work directly with our leadership team in a fast-paced, performance-driven environment.You'll gain hands-on experience in…
Added 1 hour ago
VM
Student Business Development Representative
Vantage Marketing Canada
Toronto, ON · Greater Toronto Area, Canada
- Internship
You'll gain hands-on experience in customer acquisition, communication, negotiation, and business development while receiving consistent coaching and mentorship.
Added 1 hour ago
RP
Pharmacy Client Engagement Representative
Rexall Pharmacy Group Ltd.
Mississauga, ON
- $46,398 to $50,000 CAD / year
- Full-time
Reporting to Manager, Pharmacy Patient Contact Centre, the Pharmacy Client Engagement Representative will be responsible for contacting and engaging Rexall pharmacy clients, client’s…
Added 1 hour ago
B
Customer Service Representative – Digital Centre of Expertise (Bilingual)
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Montreal, QC
- Full-time
Salary for the candidate will be determined taking into consideration a number of factors including: experience, skills, qualifications, anticipated contribution to role, internal equity,…
Added 1 hour ago
MB
Inventory Control Coordinator, Monday-Friday, 4pm-12am
Martin Brower UK and Ireland
Brampton, ON
- Full-time
Requires a post-secondary education in Supply Chain/Logistics or a related field, or equivalent experience

Bilingual Source

Bilingual Customer Service Representative

Mississauga, ON, Canada

$57,000 to $63,000 CAD / year · Full-time

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Job details

Pay: $57,000 to $63,000 CAD / year
Job type: Full-time
Apply by: Nov 28, 2026
Working hours: 40 hours a week
Posting language: English
Posted: Oct 29, 2026

Original job description

Bilingual Customer Service Representative (French and English Required)

Mississauga, Ontario | On site | Full time, permanent | $57,000 to $63,000 a year

Introduction

Our client, an established international manufacturer, is looking for a steady, reliable Bilingual Customer Service Representative to join its Mississauga office. French and English are both required. The salary is $57,000 to $63,000 a year, with health benefits and a regular Monday to Friday day schedule.

This is a role for someone who wants to settle in and stay. You'll join a small, fully bilingual team whose members have been there for many years, and you'll get to know the same business customers over time.

What You'll Do

You'll be the person customers call when they need an order placed, a date confirmed or an answer found. Your customers are mostly long-standing business customers who order again and again, plus the company's own sales representatives, who call in orders for their accounts. A typical day brings 10 to 15 calls and 20 to 30 orders. When you don't have the answer right away, you say "let me check and call you back", and you do.

Responsibilities

Receive and enter customer orders by phone, email and EDI, and sort out incomplete orders, such as a missing item code
Give customers ETAs on their orders, including orders shipping from overseas
Answer questions on products, pricing, availability and quotes
Bring in the technical team on product and parts questions, and coordinate equipment service with the repair team
Pass accounts on credit hold to the credit team, and support the sales team with product information and literature
Log complaints, inquiries and returns in Salesforce, and handle credit notes, return authorizations and warranty follow-up
Proofread French customer and marketing material when needed
Handle daily order matching, filing and other clerical tasks

Qualifications

Advanced spoken and written French and English, for daily work with customers in both languages (about 70% English and 30% French)
Customer service experience, ideally with order entry
Strong phone, computer and data entry skills, and a calm, organized way of working through a busy day
High school diploma or equivalent
Able to lift 10 to 20 lb from time to time and use stairs
Assets: SAP experience, experience in a product-based business, and troubleshooting technical equipment

Benefits

Salary of $57,000 to $63,000 a year
Medical, dental and vision benefits
2 weeks of vacation and paid sick time, prorated in your first year
Monday to Friday, 8:30 a.m. to 5:00 p.m., 40 hours a week, with no evenings or weekends
A job shadowing session with the team during the hiring process, so you see the work before you decide

Why Work with Us

This is a stable, permanent role with an established global company, on a team where people stay for years. You'll have predictable hours, clear daily work and colleagues who know the job well and will help you learn it. If you're looking for a place to build a long career rather than a stepping stone, this is it.

Bilingual Source uses artificial intelligence (AI) technology to assist in screening and assessing applicants for this position. This technology helps us match your unique language skills and professional experience with the specific needs of our clients. Final hiring and interview decisions continue to be made by our human recruitment experts.

This is an existing vacancy with immediate availability. Our client is currently seeking a Bilingual Customer Service Representative (French and English Required).

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More about this job

Responsibilities

Receive and enter customer orders by phone, email, and EDI; provide order updates and answer questions about products, pricing, availability, and quotes. Coordinate with technical, repair, credit, and sales teams, document customer issues and returns in Salesforce, proofread French materials, and complete clerical tasks.

Requirements

Requires advanced spoken and written French and English, customer service experience (ideally including order entry), strong phone, computer, and data-entry skills, and a high school diploma or equivalent. Candidates must be organized and calm in a busy environment and able to lift 10–20 pounds occasionally; SAP, product-based business, and technical equipment troubleshooting experience are assets.

Skills

French And English Communication
Customer Service
Order Entry
Phone Communication
Email Communication
EDI
Data Entry
Salesforce
Order Management
Product Information
Quote Support
Complaint Handling
Returns Processing
Warranty Follow-Up
French Proofreading
Organization

Benefits

Medical Benefits
Dental Benefits
Vision Benefits
Two Weeks Of Vacation
Paid Sick Time

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
French
English
Order Entry
Order Management
EDI
Salesforce
SAP
Customer Inquiries
Product Information
Pricing
Availability
Quotes
Estimated Delivery Dates
International Shipping
Technical Support Coordination
Equipment Service
Credit Holds
Sales Support
Complaint Logging
Credit Notes
Return Authorizations
Warranty Follow-Up
French Proofreading
Data Entry
Clerical Tasks
Manufacturing
Business-to-Business Customer Service

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