Bilingual Customer Service Representative, Order Operations (French and English)
- Mississauga, ON, Canada
$60,000 to $65,000 CAD / year · Contract
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Job details
- Pay
- $60,000 to $65,000 CAD / year
- Job type
- Contract
- Apply by
- Posting language
- English
- Posted
Original job description
Location: Mississauga, ON (in office)
Type: 6-month contract with benefits, with a strong possibility of becoming permanent.
Salary: $60,000 to $65,000 per year
Schedule: Monday to Friday, 8:30 AM to 5:00 PM
Start: January 2027
Our client is a well-established international company with a growing Canadian team in Mississauga. It serves customers across Canada and is known for taking great care of them.
About the Role
You'll join a small, close-knit team and look after customers in French and English, from their first question to the delivered order. You'll learn the business from the inside, with real room to grow.
What You'll Do
- Answer customer calls and emails in French and English
- Process orders accurately, from quote to delivery
- Keep customers updated on order status, shipping and any questions
- Work with the sales and service teams to solve customer issues
- Keep customer and order records accurate and up to date
What You Bring
- Fluent French and English, spoken and written
- A university degree in chemistry is ideal. New grads are welcome.
- A real love of helping customers. Retail or service experience is a plus.
- Strong attention to detail and a steady, organized way of working
- Must be legally entitled to work in Canada
- Able to commute to Mississauga every day
Why You'll Like It Here
- Benefits from day one of the contract
- A real path to a permanent role and more senior work
- Regular weekday hours, with no evenings or weekends
- A stable, growing company that values its people
How to Apply
Send your resume in English or French. Every applicant hears back from a real recruiter at Bilingual Source, whether or not you're a fit for this role. If this one isn't right, we'll tell you, and we'll keep you in mind for the next bilingual role that is.
More about this job
Responsibilities
Respond to customer calls and emails in French and English, process orders from quotation through delivery, and keep customers informed about order status and shipping. Maintain accurate customer and order records and collaborate with sales and service teams to resolve customer issues.
Requirements
Fluency in spoken and written French and English is required, along with strong customer-service orientation, attention to detail, and organized work habits. A university degree in chemistry is ideal, new graduates are welcome, and retail or service experience is an asset; candidates must be legally entitled to work in Canada and able to commute to Mississauga daily.
Skills
- French-English Bilingual Communication
- Customer Service
- Order Processing
- Order Tracking
- Customer Issue Resolution
- Written Communication
- Verbal Communication
- Attention To Detail
- Organization
- Recordkeeping
- Teamwork
Benefits
- Benefits From Day One
Visa sponsorship
Not detected in the job text
Categories
- Customer Service & Support
- Logistics
- Sales
Keywords
- Customer Service
- French
- English
- Bilingual Communication
- Order Operations
- Order Processing
- Quotations
- Order Delivery
- Order Status
- Shipping
- Customer Issue Resolution
- Sales Team Collaboration
- Service Team Collaboration
- Customer Records
- Order Records
- Attention To Detail
- Organization
- Chemistry
- Retail Experience
- Service Experience