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IC
Communications Specialist
Infotek Consulting Inc.
Toronto, ON
- $50 to $62 CAD / hour
- Contract
Communications Specialist (Senior) | 6-Month Contract | Toronto (Hybrid)
Added 30 mins ago
IT Infrastructure Systems Specialist
Human Resources Department - NRT Technology Corp.
Toronto, ON
Added 30 mins ago
DI
Controls Specialist
DuroByte Inc.
Windsor, ON
- $70,000 to $100,000 CAD / year
- Full-time
We are seeking an experienced Controls Specialist – Industrial Automation to develop, program, commission, troubleshoot, and support industrial automation systems.
Added 1 hour ago
TO
Specialist, Cybersecurity and Resilience
Town of Caledon
Caledon, ON
- Full-time
Reporting to the Supervisor, IT Operations, the Cybersecurity and Resilience Specialist is a pivotal operational role dedicated to enhancing the organization's cybersecurity posture using…
Added 1 hour ago
GC
Finance Presentation & Investment Materials Specialist
Gramian Consulting Group
Remote, Canada
- Contract
- Remote
Added 1 hour ago
KT
Shipper Receiver
Kal Tire
Antigonish, NS
- Full-time
…for a detail-oriented and organized Shipping and Receiving Specialist to join our team. This hands-on position is perfect for someone who enjoys keeping operations moving smoothly while…
Added 1 hour ago
KT
Shipper Receiver
Kal Tire
Truro, NS
- Full-time
…for a detail-oriented and organized Shipping and Receiving Specialist to join our team. This hands-on position is perfect for someone who enjoys keeping operations moving smoothly while…
Added 1 hour ago
E
Test Specialist - CDU
Ecolab
Calgary, AB · CAN-Calgary Office Liquid Lab
- Full-time
As a Test Specialist, you will play a critical role in validating and qualifying CoolIT's liquid cooling products and system components. Working closely with Engineering, Reliability,…
Added 1 hour ago
TA
CRM specialist (Temporary - 9 Months)
Transat AT
Montreal, QC
- Full-time
In collaboration with the Manager, Relational Program, the CRM and Relationship Marketing Specialist contributes to the execution and optimization of relationship marketing campaigns that…
Added 1 hour ago
Accounts Payable Technician - Freight
PFX Group
Montreal, QC
…and accurate invoice posting through effective processes. The Specialist is also responsible for managing the expense report process in SAP…
Added 1 hour ago
FG
AI Developer | Applied AI & Intelligent Automation
FDM Group
Toronto, ON
- Contract
FDM is a global business and technology consultancy delivering client and industry driven solutions through our 5 core specialist Practices; Software Engineering, Data & Analytics, IT…
Added 1 hour ago
T
Sales Enablement Specialist
Telesat
Ottawa, ON
- Full-time
The Sales Enablement Specialist designs, develops, and continuously improves learner-centered training programs, digital learning content, and enablement resources that support Sales…
Added 1 hour ago
AC
Specialist, Cloud and AI FinOps
Air Canada
Toronto, ON
- Full-time
Air Canada is seeking a Specialist, Cloud and AI FinOps to support the financial management, optimization, governance, and operation of our growing enterprise Artificial Intelligence and…
Added 1 hour ago
BI
Technical Support Specialist (18-Month Maternity Leave Coverage)
Baxter International Inc.
Mississauga, ON · ON
- Full-time
As a Technical Support Specialist, you will serve as a key technical resource for customers, field service representatives, and internal stakeholders, providing support for Baxter's medical…
Added 1 hour ago
M
Retail Operations Specialist - Mars Canada
Mars
Bolton, ON · BOL-Mars Canada Inc.
- Full-time
The Retail Operations Specialist is a key role supporting the Mars Canada Retail Leadership Team. This individual contributor bridges the gap between technical data systems and business…
Added 2 hours ago
AT
CRM specialist
Air Transat
Montreal, QC
- Full-time
In collaboration with the Manager, Relational Program, the CRM and Relationship Marketing Specialist contributes to the execution and optimization of relationship marketing campaigns that…
Added 2 hours ago
P
M365 Specialist
Prophix
Remote, Canada
- $80,000 to $113,000 CAD / year
- Remote
As an M365 Specialist, you are the single owner of Prophix’s Microsoft 365 tenant, accountable for its security, compliance, and day-to-day health for employees across North America,…
Added 2 hours ago
BH
Customer Implementation & Training Specialist (ERP Software) - SDC
Beacon Holdings
Remote, Canada
- Full-time
- Remote
We’re looking for a Software Implementation & Training Specialist to help customers adopt and get the most out of SDC’s ERP software. You’ll guide customers through implementation…
Added 2 hours ago
CM
Senior Specialist, Derivatives Operations
CIBC Mellon
Toronto, ON
- Contract
…mutual funds, ETFs and separately managed accounts. The Senior Specialist, Derivative Operations ensures that all derivative transactions that are incoming from various sources are…
Added 2 hours ago
CM
Specialist, Custody Services
CIBC Mellon
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Added 2 hours ago
CM
Senior Specialist, Custody Services
CIBC Mellon
Toronto, ON
- Full-time
The Senior Specialist, Custody Services will provide day-to-day support to Custody Services in Toronto and Pune India in the form of professional client service, account oversight and risk…
Added 2 hours ago
WC
Human Resources Business Partner (2026-411-CS)
WoodGreen Community Services
Toronto, ON
- Contract
Work collaboratively with the Health, Safety and Wellbeing Specialist to consult on claims to the Workplace Safety and Insurance Board (WSIB), as well as assessing leaves of absence, and…
Added 2 hours ago
B
Specialist, Customer Experience Transformation
BCAA
*Head Office
- Full-time
We are currently hiring a Regular Full-Time Specialist, Customer Experience Transformation!
Added 2 hours ago
IS
Project Specialist, Cost Management
Irving Shipbuilding
Dartmouth, NS
- Full-time
The Project Specialist plays a key role in advancing our Cost Estimating capabilities and ensuring high‑quality delivery across Irving Shipbuilding programs and industry partners. In this…
Added 2 hours ago
HO
Grid Technology Specialist (Temporary - 12 months)
Hydro Ottawa
Ottawa, ON
- Full-time
We are seeking a Grid Technology Specialist who enjoys hands-on work with the support of a collaborative team; a problem solver who always puts safety first. Without you, we’d be in the…

Bilingual Source

Bilingual Customer Success Rep

Markham, ON, Canada

$45,000 to $58,000 CAD / year · Full-time

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Job details

Pay: $45,000 to $58,000 CAD / year
Job type: Full-time
Apply by: Nov 27, 2026
Posting language: English
Posted: Oct 28, 2026

Original job description

Bilingual Customer Success Specialist (French and English) - 100% Onsite

Introduction

Are you passionate about helping customers succeed and building lasting relationships? Do you enjoy solving problems, staying organized, and making a positive impact every day? If so, our client would love to hear from you.

Our client is seeking a Bilingual Customer Success Specialist to join a growing team in Gormley, Ontario. This is an exciting opportunity for someone who thrives in a customer-focused environment and is looking to develop their career with an organization that values learning, collaboration, and professional growth.

This is an existing full-time vacancy. The annual compensation range for this position is $45,000 to $58,000, based on experience, skills, and qualifications.

What You'll Do

As a Bilingual Customer Success Specialist, you will become a trusted resource for customers, guiding them through every stage of their experience. You will help ensure orders are processed accurately, questions are answered promptly, and every interaction reflects a commitment to exceptional service. Your contributions will directly support customer satisfaction while giving you opportunities to expand your skills and grow your career.

Responsibilities

Serve as the primary point of contact for customer inquiries and day-to-day account support.
Process customer orders accurately and efficiently.
Prepare and manage contracts, purchase orders, and related documentation.
Verify customer insurance information or assist with enrollment in approved coverage programs.
Process invoices and collect payments using established procedures.
Resolve customer concerns with professionalism and a solutions-focused approach.
Maintain accurate customer records using CRM and internal business systems.
Partner with internal teams to deliver a seamless customer experience.
Contribute to continuous improvements that enhance customer satisfaction and operational efficiency.

Qualifications

High school diploma or equivalent required.
Post-secondary education is considered an asset.
Previous experience in customer service, customer success, account support, or a related role.
Strong verbal and written communication skills in both French and English.
Excellent interpersonal, organizational, and problem-solving skills.
Ability to manage multiple priorities in a fast-paced environment.
Experience with Salesforce or a comparable CRM platform is an asset.
Positive attitude, attention to detail, and a collaborative approach to teamwork.

Benefits

Competitive annual salary of $45,000 to $58,000.
Comprehensive health, dental, vision, disability, and life insurance.
Paid vacation and company holidays.
Retirement savings program with employer contributions.
Tuition reimbursement and ongoing professional development opportunities.
Performance-based incentive opportunities where applicable.
Supportive onboarding and continuous training.
Opportunities for career advancement within a growing organization.
Collaborative team environment that encourages learning and professional success.

Why Work with Us

Our client believes that investing in people is the foundation of long-term success. You will join a supportive team where your ideas are valued, your development is encouraged, and your contributions make a meaningful impact. If you are looking for a role where you can build your career while delivering outstanding customer experiences, we encourage you to apply.

Disclosure: "Bilingual Source uses artificial intelligence (AI) technology to assist in screening and assessing applicants for this position. This technology helps us match your unique language skills and professional experience with the specific needs of our clients. Final hiring and interview decisions continue to be made by our human recruitment experts."

Vacancy: This is an existing vacancy with immediate availability. Our client is currently seeking Bilingual Customer Success Specialist (French and English).

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More about this job

Responsibilities

Serve as the primary contact for customer inquiries and account support, accurately processing orders, contracts, purchase orders, insurance information, invoices, and payments. Resolve customer concerns, maintain CRM records, collaborate with internal teams, and contribute to improvements in customer satisfaction and operational efficiency.

Requirements

A high school diploma or equivalent is required; post-secondary education is an asset. Candidates should have relevant customer service or account support experience, strong written and verbal communication skills in French and English, and excellent interpersonal, organizational, and problem-solving abilities; CRM experience is an asset.

Skills

French-English Communication
Customer Service
Customer Success
Account Support
Order Processing
Contract Management
Purchase Order Management
Insurance Verification
Invoice Processing
Payment Collection
Problem-Solving
Organization
Salesforce
Multitasking
Teamwork

Benefits

Health Insurance
Dental Insurance
Vision Insurance
Disability Insurance
Life Insurance
Paid Vacation
Company Holidays
Tuition Reimbursement
Professional Development
Performance-Based Incentives
Onboarding and Continuous Training
Career Advancement Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Customer Success
Customer Service
Account Support
French
English
Bilingual Communication
Order Processing
Contracts
Purchase Orders
Insurance Verification
Coverage Programs
Invoice Processing
Payment Collection
Customer Records
CRM
Salesforce
Internal Business Systems
Customer Satisfaction
Operational Efficiency
Problem-Solving
Organization
Teamwork
Continuous Improvement

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