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Added 14 mins ago
JI
Lead Analytics Engineer & Data Platform Lead
J.D. Irving, Limited
Saint John, NB
- Full-time
5+ years of experience delivering enterprise analytics, business intelligence, data engineering, or reporting solutions.
Added 14 mins ago
A
Data Analyst
ARC'TERYX
North Vancouver, BC
- Full-time
You have 3-5+ years of experience in a data analyst, reporting, or business intelligence role, preferably within a supply chain, retail, or consumer goods environment
Added 14 mins ago
J&
EH&S Manager
Johnson & Johnson Innovative Medicine
Markham, ON
- Full-time
· Serve as the primary EHS leader for assigned Canadian operations, aligning local priorities with business objectives, regulatory obligations and enterprise EHS standards.
Added 14 mins ago
GD
GARAGE - Store Manager - Charlottetown Mall
Groupe Dynamite, Inc Garage
PE · Charlottetown, Prince Edward Island
- Full-time
…build loyal customer relationships. You produce outstanding business results by leading and inspiring a high performing team to drive operational efficiency and excellent standards. You…
Added 14 mins ago
JT
Business Intelligence & Process Manager
Joseph Transportation Group
Hamilton, ON
- $80,000 to $110,000 CAD / year
2. Business Intelligence & Technical Expertise
Added 14 mins ago
C
AVP Applications Development Sr Programmer Analyst
Citi
Mississauga, ON
- Full-time
We use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the…
Added 14 mins ago
CH
Data Engineer
Cardinal Health
Vaughan, ON · Canada-Vaughan
- Full-time
The Data & Analytics Function manages the analytics lifecycle, from data platforms and access through reporting, business intelligence, and advanced quantitative modeling. The function…
Added 14 mins ago
CH
Data Engineer
Cardinal Health
Vaughan, ON · Canada-Vaughan
- Full-time
The Data & Analytics Function manages the analytics lifecycle, from data platforms and access through reporting, business intelligence, and advanced quantitative modeling. The function…
Added 14 mins ago
SC
Wireless Sales Consultant
Staples Canada
Toronto, ON · Scarborough, ON
- Part-time
…self-development and interact with the larger store team and other business units to share your expertise. Primarily a sales position, you help our consumers and business customers achieve…
Added 14 mins ago
B
Specialist, Customer Experience Transformation
BCAA
*Head Office
- Full-time
A diploma or degree in Business, Marketing, Customer Experience, Communications, Operations or a related field, or an equivalent combination of education and experience.
Added 14 mins ago
Quality Control Technician
Aviva
Mississauga, ON · Oakville, ON
Ability to work overtime (evenings or weekends) may be required based on business needs.
Added 28 mins ago
CO
Application & Integration Technical Analyst
City of Saint John
Saint John, NB
- Full-time
Architect, build, and maintain data infrastructure and data management frameworks, to enable the City’s business intelligence reports and dashboards
Added 28 mins ago
A
Business Planner
Artika
Montreal, QC
- Full-time
…gérées au Canada en 2026 par Deloitte et le magazine Report on Business, pour son leadership, son innovation et l’excellence de sa…
Added 28 mins ago
VB
Lead Geotechnical Engineer
Vale Base Metals
Sudbury, ON
- Full-time
…to aerospace, batteries to magnets, robotics to artificial intelligence, a secure and responsible supply of critical minerals is fundamental to power modern technologies. And at Vale Base…
Added 28 mins ago
HT
Applications Engineer
Husky Technologies
Bolton, ON
- Full-time
…people. Our success is possible because of the creativity, intelligence and passion of our people around the world and their desire to lead change. At the same time, we are not afraid to…
Added 28 mins ago
HT
PD Service - Mechanical
Husky Technologies
Bolton, ON
- Full-time
…people. Our success is possible because of the creativity, intelligence and passion of our people around the world and their desire to lead change. At the same time, we are not afraid to…
Added 28 mins ago
HT
IT Internal Auditor
Husky Technologies
Bolton, ON
- Full-time
…people. Our success is possible because of the creativity, intelligence and passion of our people around the world and their desire to lead change. At the same time, we are not afraid to…
Added 28 mins ago
HT
Mechanical Designer (Fluidpower)
Husky Technologies
Bolton, ON
- Full-time
…people. Our success is possible because of the creativity, intelligence and passion of our people around the world and their desire to lead change. At the same time, we are not afraid to…
Added 28 mins ago
HT
PD Software for Service
Husky Technologies
Bolton, ON
- Full-time
…people. Our success is possible because of the creativity, intelligence and passion of our people around the world and their desire to lead change. At the same time, we are not afraid to…
Added 28 mins ago
HT
VP, Accounting & Controllership (Husky)
Husky Technologies
Bolton, ON
- Full-time
…people. Our success is possible because of the creativity, intelligence and passion of our people around the world and their desire to lead change. At the same time, we are not afraid to…
Added 28 mins ago
HT
Director, Finance (CSM)
Husky Technologies
Bolton, ON
- Full-time
…people. Our success is possible because of the creativity, intelligence and passion of our people around the world and their desire to lead change. At the same time, we are not afraid to…
Added 28 mins ago
HT
Manager, Internal Controls
Husky Technologies
Bolton, ON
- Full-time
…people. Our success is possible because of the creativity, intelligence and passion of our people around the world and their desire to lead change. At the same time, we are not afraid to…
Added 28 mins ago
HT
Internal Auditor (Business Control & IT)
Husky Technologies
Bolton, ON
- Full-time
Title: Internal Auditor (Business Control & IT)
Added 28 mins ago
HT
Master Data Mgmt Analyst
Husky Technologies
Bolton, ON
- Full-time
…people. Our success is possible because of the creativity, intelligence and passion of our people around the world and their desire to lead change. At the same time, we are not afraid to…
Added 28 mins ago
HT
Financial Manager - PLM (Product Line Mgmt)
Husky Technologies
Bolton, ON
- Full-time
…people. Our success is possible because of the creativity, intelligence and passion of our people around the world and their desire to lead change. At the same time, we are not afraid to…

Bilingual Source

Bilingual Customer Success Rep

Markham, ON, Canada

$45,000 to $58,000 CAD / year · Full-time

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Job details

Pay: $45,000 to $58,000 CAD / year
Job type: Full-time
Apply by: Nov 27, 2026
Posting language: English
Posted: Oct 28, 2026

Original job description

Bilingual Customer Success Specialist (French and English) - 100% Onsite

Introduction

Are you passionate about helping customers succeed and building lasting relationships? Do you enjoy solving problems, staying organized, and making a positive impact every day? If so, our client would love to hear from you.

Our client is seeking a Bilingual Customer Success Specialist to join a growing team in Gormley, Ontario. This is an exciting opportunity for someone who thrives in a customer-focused environment and is looking to develop their career with an organization that values learning, collaboration, and professional growth.

This is an existing full-time vacancy. The annual compensation range for this position is $45,000 to $58,000, based on experience, skills, and qualifications.

What You'll Do

As a Bilingual Customer Success Specialist, you will become a trusted resource for customers, guiding them through every stage of their experience. You will help ensure orders are processed accurately, questions are answered promptly, and every interaction reflects a commitment to exceptional service. Your contributions will directly support customer satisfaction while giving you opportunities to expand your skills and grow your career.

Responsibilities

Serve as the primary point of contact for customer inquiries and day-to-day account support.
Process customer orders accurately and efficiently.
Prepare and manage contracts, purchase orders, and related documentation.
Verify customer insurance information or assist with enrollment in approved coverage programs.
Process invoices and collect payments using established procedures.
Resolve customer concerns with professionalism and a solutions-focused approach.
Maintain accurate customer records using CRM and internal business systems.
Partner with internal teams to deliver a seamless customer experience.
Contribute to continuous improvements that enhance customer satisfaction and operational efficiency.

Qualifications

High school diploma or equivalent required.
Post-secondary education is considered an asset.
Previous experience in customer service, customer success, account support, or a related role.
Strong verbal and written communication skills in both French and English.
Excellent interpersonal, organizational, and problem-solving skills.
Ability to manage multiple priorities in a fast-paced environment.
Experience with Salesforce or a comparable CRM platform is an asset.
Positive attitude, attention to detail, and a collaborative approach to teamwork.

Benefits

Competitive annual salary of $45,000 to $58,000.
Comprehensive health, dental, vision, disability, and life insurance.
Paid vacation and company holidays.
Retirement savings program with employer contributions.
Tuition reimbursement and ongoing professional development opportunities.
Performance-based incentive opportunities where applicable.
Supportive onboarding and continuous training.
Opportunities for career advancement within a growing organization.
Collaborative team environment that encourages learning and professional success.

Why Work with Us

Our client believes that investing in people is the foundation of long-term success. You will join a supportive team where your ideas are valued, your development is encouraged, and your contributions make a meaningful impact. If you are looking for a role where you can build your career while delivering outstanding customer experiences, we encourage you to apply.

Disclosure: "Bilingual Source uses artificial intelligence (AI) technology to assist in screening and assessing applicants for this position. This technology helps us match your unique language skills and professional experience with the specific needs of our clients. Final hiring and interview decisions continue to be made by our human recruitment experts."

Vacancy: This is an existing vacancy with immediate availability. Our client is currently seeking Bilingual Customer Success Specialist (French and English).

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More about this job

Responsibilities

Serve as the primary contact for customer inquiries and account support, accurately processing orders, contracts, purchase orders, insurance information, invoices, and payments. Resolve customer concerns, maintain CRM records, collaborate with internal teams, and contribute to improvements in customer satisfaction and operational efficiency.

Requirements

A high school diploma or equivalent is required; post-secondary education is an asset. Candidates should have relevant customer service or account support experience, strong written and verbal communication skills in French and English, and excellent interpersonal, organizational, and problem-solving abilities; CRM experience is an asset.

Skills

French-English Communication
Customer Service
Customer Success
Account Support
Order Processing
Contract Management
Purchase Order Management
Insurance Verification
Invoice Processing
Payment Collection
Problem-Solving
Organization
Salesforce
Multitasking
Teamwork

Benefits

Health Insurance
Dental Insurance
Vision Insurance
Disability Insurance
Life Insurance
Paid Vacation
Company Holidays
Tuition Reimbursement
Professional Development
Performance-Based Incentives
Onboarding and Continuous Training
Career Advancement Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Customer Success
Customer Service
Account Support
French
English
Bilingual Communication
Order Processing
Contracts
Purchase Orders
Insurance Verification
Coverage Programs
Invoice Processing
Payment Collection
Customer Records
CRM
Salesforce
Internal Business Systems
Customer Satisfaction
Operational Efficiency
Problem-Solving
Organization
Teamwork
Continuous Improvement

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