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Added 10 mins ago
AL
AltaGas - Sr. Specialist, AI & Data Governance
AltaGas Ltd.
Calgary, AB · AB - Calgary
- Full-time
…products, analytics, automation, and AI. We’re looking for a Senior Specialist, AI & Data Governance to help make our data trusted, measurable, and ready for business…
Added 10 mins ago
PC
Spécialiste en support technique /Technical Support Specialist
Portage CyberTech
Montreal, QC
- Full-time
Added 10 mins ago
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Mortgage Specialist
BMO
Westmount, QC
- Full-time
Develops solutions and makes recommendations based on an understanding of the business strategy and stakeholder needs.
Added 10 mins ago
B
Mortgage Specialist
BMO
Montreal, QC
- Full-time
Develops solutions and makes recommendations based on an understanding of the business strategy and stakeholder needs.
Added 10 mins ago
B
Mortgage Specialist
BMO
Montreal, QC
- Full-time
Develops solutions and makes recommendations based on an understanding of the business strategy and stakeholder needs.
Added 10 mins ago
B
Mortgage Specialist
BMO
Montreal, QC
- Full-time
Develops solutions and makes recommendations based on an understanding of the business strategy and stakeholder needs.
Added 25 mins ago
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Team Leader
Co-op
Paddockwood, SK
- Full-time
Who We Are: Lake Country Co-op does business differently. As a co-operative, we are built on a foundation of honesty, innovation, responsibility, and respect - values that shape how we…
Added 25 mins ago
Lead, Investment Compensation & Taxation
ONEX
Toronto, ON
The role will have a high degree of engagement with and accountability to HR Business Partners, business leaders and investment professionals. You will serve as a key point of contact and…
Added 25 mins ago
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Specialist II, IT Support
QXO
Montreal, QC
- Full-time
Diagnose, research, analyze, troubleshoot, and implement solutions for all user-reported issues, including technology issues, and branch and company business processes.
Added 25 mins ago
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Talent Acquisition and Development Specialist - SaaS
YuJa
Toronto, ON · North York, ON
- $50,000 to $55,000 CAD / year
- Full-time
YuJa, Inc. is a leading provider of cloud-based digital compliance and accessibility solutions for regulated sectors worldwide. Serving clients in higher education, K-12, government, and…
Added 40 mins ago
Field Sales Specialist
Rogers Communications
St. John's, NL
Take a consultative approach to understand customer needs and recommend the right Rogers home solutions.
Added 40 mins ago
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Learning & Development Specialist, P&C - Fixed-Term
BonLook
AB · Calgary, AB
- Full-time
Join our team as a Learning and Development Specialist, People & Culture! In this role, you’ll collaborate with our Learning and Organizational Effectiveness team to source appropriate…
Added 40 mins ago
RB
Client Advisor
Royal Bank of Canada
Halifax, NS
- Part-time
…on-boarding a new client, or referring a complex opportunity to a specialist, your expertise will contribute to creating meaningful and memorable client experiences to drive client…
Added 40 mins ago
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Manager, Software Development, Geoscience
Seequent
Toronto, ON · Canada Toronto ON
- Full-time
…teams delivering scalable, secure, and high-quality software solutions in Geophysics. The role translates strategic objectives into actionable plans while balancing technical leadership,…
Added 40 mins ago
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Senior Identity and Reliability Engneering Specialist - Ping Forgerock
HRConnects
Montreal, QC
- Full-time
Évaluer la performance des systèmes, identifier des pistes d’amélioration et contribuer à la mise en œuvre de solutions efficaces.
Added 40 mins ago
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System Configuration Specialist / Spécialiste en configuration de systèmes (CS003)
Potenco
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
Reporting to the Regional Installation Manager, the System Configuration Specialist plays a key role in supporting Our Client's operations by configuring, troubleshooting, and maintaining…
Added 40 mins ago
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Cloud Specialist, Platform Engineering
BRP
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
We are looking for a Cloud Specialist - Platform Engineering to join our Cloud Business Office and help build, automate, and continuously improve our enterprise cloud platform. In this…
Added 40 mins ago
MD
Application and Data Support Specialist - Information Technology Spec 2
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
…supports an agency with technology integrated into all areas of business. From business intelligence and solutions for critical transportation infrastructure to planning and operating a…
Added 40 mins ago
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Data Specialist
BRP
Sherbrooke, QC
- Full-time
Transform complex business issues into concrete analytical solutions to evaluate supply chain performance and support the strategic directions of the PA&A division and the FP&A team.
Added 40 mins ago
TR
Information Technology Support Specialist
Telescope Recruitment
Concord, ON
- $75,000 to $85,000 CAD / year
- Full-time
Our client is an established Canadian transportation and logistics company providing freight transportation, intermodal services, and supply chain solutions across North America.
Added 55 mins ago
TI
Recruitment Specialist
TekStaff IT Solutions
ON · Ontario, Canada
- Contract
Typical Day-to-Day Responsibilities – being comfortable doing 5-6 interviews on video, full cycle recruitment, lots of business interaction, engaging with managers and being consultative.…
Added 55 mins ago
Product and Solution Security & Operations Specialist
Siemens
Saskatoon, SK
The Product, Solution Security, & Operations Specialist manages and coordinates PSSO activities across the organization while providing broader operational support to the business. The role…
Added 55 mins ago
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Senior Counsel, Wealth Management
BMO
Toronto, ON · FCP
- Full-time
…particular securities. Influences and negotiates to achieve business objectives. Works to achieve organizational goals while minimizing legal risk. Works to deliver legal advice (60%),…
Added 55 mins ago
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Senior Credit Officer
BMO
Montreal, QC · HO
- Full-time
Provides strategic input into business decisions as a trusted advisor.
Added 56 mins ago
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People Partner (Part-Time)
EcoOnline
Toronto, ON
- Part-time
…curious and caring minds, committed to each other, to deliver solutions that protect people and the planet for future generations. Our team of experts are focused on creating meaningful…

Bilingual Source

Bilingual Customer Success Rep

Markham, ON, Canada

$45,000 to $58,000 CAD / year · Full-time

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Job details

Pay: $45,000 to $58,000 CAD / year
Job type: Full-time
Apply by: Nov 27, 2026
Posting language: English
Posted: Oct 28, 2026

Original job description

Bilingual Customer Success Specialist (French and English) - 100% Onsite

Introduction

Are you passionate about helping customers succeed and building lasting relationships? Do you enjoy solving problems, staying organized, and making a positive impact every day? If so, our client would love to hear from you.

Our client is seeking a Bilingual Customer Success Specialist to join a growing team in Gormley, Ontario. This is an exciting opportunity for someone who thrives in a customer-focused environment and is looking to develop their career with an organization that values learning, collaboration, and professional growth.

This is an existing full-time vacancy. The annual compensation range for this position is $45,000 to $58,000, based on experience, skills, and qualifications.

What You'll Do

As a Bilingual Customer Success Specialist, you will become a trusted resource for customers, guiding them through every stage of their experience. You will help ensure orders are processed accurately, questions are answered promptly, and every interaction reflects a commitment to exceptional service. Your contributions will directly support customer satisfaction while giving you opportunities to expand your skills and grow your career.

Responsibilities

Serve as the primary point of contact for customer inquiries and day-to-day account support.
Process customer orders accurately and efficiently.
Prepare and manage contracts, purchase orders, and related documentation.
Verify customer insurance information or assist with enrollment in approved coverage programs.
Process invoices and collect payments using established procedures.
Resolve customer concerns with professionalism and a solutions-focused approach.
Maintain accurate customer records using CRM and internal business systems.
Partner with internal teams to deliver a seamless customer experience.
Contribute to continuous improvements that enhance customer satisfaction and operational efficiency.

Qualifications

High school diploma or equivalent required.
Post-secondary education is considered an asset.
Previous experience in customer service, customer success, account support, or a related role.
Strong verbal and written communication skills in both French and English.
Excellent interpersonal, organizational, and problem-solving skills.
Ability to manage multiple priorities in a fast-paced environment.
Experience with Salesforce or a comparable CRM platform is an asset.
Positive attitude, attention to detail, and a collaborative approach to teamwork.

Benefits

Competitive annual salary of $45,000 to $58,000.
Comprehensive health, dental, vision, disability, and life insurance.
Paid vacation and company holidays.
Retirement savings program with employer contributions.
Tuition reimbursement and ongoing professional development opportunities.
Performance-based incentive opportunities where applicable.
Supportive onboarding and continuous training.
Opportunities for career advancement within a growing organization.
Collaborative team environment that encourages learning and professional success.

Why Work with Us

Our client believes that investing in people is the foundation of long-term success. You will join a supportive team where your ideas are valued, your development is encouraged, and your contributions make a meaningful impact. If you are looking for a role where you can build your career while delivering outstanding customer experiences, we encourage you to apply.

Disclosure: "Bilingual Source uses artificial intelligence (AI) technology to assist in screening and assessing applicants for this position. This technology helps us match your unique language skills and professional experience with the specific needs of our clients. Final hiring and interview decisions continue to be made by our human recruitment experts."

Vacancy: This is an existing vacancy with immediate availability. Our client is currently seeking Bilingual Customer Success Specialist (French and English).

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More about this job

Responsibilities

Serve as the primary contact for customer inquiries and account support, accurately processing orders, contracts, purchase orders, insurance information, invoices, and payments. Resolve customer concerns, maintain CRM records, collaborate with internal teams, and contribute to improvements in customer satisfaction and operational efficiency.

Requirements

A high school diploma or equivalent is required; post-secondary education is an asset. Candidates should have relevant customer service or account support experience, strong written and verbal communication skills in French and English, and excellent interpersonal, organizational, and problem-solving abilities; CRM experience is an asset.

Skills

French-English Communication
Customer Service
Customer Success
Account Support
Order Processing
Contract Management
Purchase Order Management
Insurance Verification
Invoice Processing
Payment Collection
Problem-Solving
Organization
Salesforce
Multitasking
Teamwork

Benefits

Health Insurance
Dental Insurance
Vision Insurance
Disability Insurance
Life Insurance
Paid Vacation
Company Holidays
Tuition Reimbursement
Professional Development
Performance-Based Incentives
Onboarding and Continuous Training
Career Advancement Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Customer Success
Customer Service
Account Support
French
English
Bilingual Communication
Order Processing
Contracts
Purchase Orders
Insurance Verification
Coverage Programs
Invoice Processing
Payment Collection
Customer Records
CRM
Salesforce
Internal Business Systems
Customer Satisfaction
Operational Efficiency
Problem-Solving
Organization
Teamwork
Continuous Improvement

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