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Added 4 mins ago
HC
Associate, Corporate Development
Harris Computer
ON
- Full-time
CRM Discipline: Manage a disciplined pipeline in CRM; disciplined & relentless activities cadence, track deal stages, forecast pipeline health and driven to throughout document interactions
Added 4 mins ago
Developer
Insurance Corporation of British Columbia
North Vancouver, BC
Integrate contact centre platforms with enterprise applications, CRM systems, and other business services.
Added 4 mins ago
PF
business developer
Prado Family
AB · Edmonton, AB
- Full-time
To support this next phase of growth, we are looking for a driven business developer to expand our presence in the Hamptons, one of the most exclusive residential markets in the US. You…
Added 20 mins ago
TC
Machine Sales Representative (MSR)
Toromont Cat
Windsor, ON
- Full-time
Computer literate and proficient with CRM systems and Microsoft Office Applications including Excel, PowerPoint, Word (DBS and SIS would be an asset)
Added 20 mins ago
CP
Business Development Manager
Colliers Project Leaders
Vancouver, BC
- $100,000 to $120,000 CAD / year
- Full-time
Leverage and track behaviors and activities in our Microsoft Dynamics CRM software
Added 20 mins ago
S
Business Development Representative - SMT
Solink
Remote, Canada
- $68,500 to $85,000 CAD / year
- Full-time
- Remote
Maintaining clean CRM hygiene and tracking activity against pipeline goals
Added 20 mins ago
P
Sales Leader
PlatformEQ
Montreal, QC
- Full-time
Establish pipeline management, forecasting, and CRM discipline;
Added 20 mins ago
SI
Senior Pega Enterprise Architect – Wealth Management
Spruce InfoTech Inc.
Toronto, ON
- Contract
…Wealth Management workflows with client/account platforms, CRM, document-management, compliance, transaction, and other enterprise…
Added 20 mins ago
PM
Sales Development Representative
Premium Merchant Funding
Toronto, ON
- $60,000 to $100,000 USD / year
- Full-time
Data Empowerment: Maintain meticulous records of interactions and leads within our CRM system, harnessing data for informed decision-making
Added 20 mins ago
D
Key Accounts Operations Manager
Danica
Vancouver, BC
- Full-time
· Familiarity with Sage X3, Salesforce and SPS Commerce or comparable ERP, CRM and EDI platforms is an asset.
Added 35 mins ago
G
Key Account Manager
Greenhouse
Toronto, ON
- Full-time
Keep forecasts, CRM and account plans up to date.
Added 35 mins ago
IG
Bilingual Customer Excellence Associate
IMCD Group
Brampton, ON
- Full-time
Initiate and manage cases within CRM/Salesforce to resolve issues within predetermined time frames.
Added 35 mins ago
V
Senior Associate, Business Development (Finance/Accounting Staffing Agency)
Vaco
Toronto, ON
- Full-time
Maintain accurate client, pipeline, and activity information in our ATS and CRM system.
Added 35 mins ago
PA
Used Car Sales Manager (Planet Ford)
Performance Auto Group
Brampton, ON
- Full-time
Added 35 mins ago
V
Associate Director, Business Development (IT Agency Staffing & Recruitment)
Vaco
Vancouver, BC
- Full-time
Maintain accurate client, pipeline, and activity information in our ATS and CRM system.
Added 1 hour ago
M
Salesforce Business Analyst (Financial Services Cloud)
Maarut
Montréal-Est, QC · Montreal, Quebec
- Contract
management advisors’ CRM. The role covers the full cycle: scoping and design
Added 1 hour ago
M
Senior Project Manager - CRM Implementation
Maarut
Montréal-Est, QC · Montreal/Quebec city, Quebec
- Contract
to the CRM project: needs have evolved and the client is now looking for a
Added 1 hour ago
M
Salesforce Technical Lead - Financial Services Cloud
Maarut
Montréal-Est, QC · Montreal, Quebec
- Contract
of a Wealth Management CRM modernization program, centered on Financial
Added 1 hour ago
BS
Bilingual Customer Success Rep
Bilingual Source
Markham, ON
- $45,000 to $58,000 CAD / year
- Full-time
Maintain accurate customer records using CRM and internal business systems.
Added 1 hour ago
G
Sales Coordinator
GREENTEC
Cambridge, ON
- Full-time
Account Support: Act as the primary operational point of contact for key accounts, maintaining clean CRM data, resolving order/billing inquiries, and generating sales reports.
Added 1 hour ago
EP
Operations & Administrative Associate
Elby Professional Recruitment
Kitchener, ON
- $50,000 to $59,000 CAD / year
- Full-time
Maintain data integrity and pipeline reporting in Bullhorn CRM/ATS, pulling weekly open-order and ad-call reports that guide strategic team decisions.
Added 1 hour ago
Customer Account Manager - Bilingual
ASSA ABLOY
ON · Woodbridge, ON
Experience using CRM tools, Microsoft Office applications and ERP systems.
Added 1 hour ago
RR
Mid-Market Account Executive
Rose Rocket
Remote, Canada
- Full-time
- Remote
Consistently meet and exceed quota while providing exceptional value to customers, maintaining rigorous pipeline hygiene, accurate forecasting, and detailed CRM documentation.
Added 1 hour ago
Manager, Enterprise Data Platform & Governance
Vacances Air Canada Vacations / Air Canada Rouge
Montreal, QC
Strategic Integration: Align enterprise data strategy with broader business transformation initiatives (CRM, CDP, reservation systems).
Added 1 hour ago
Sales and Marketing Coordinator
Claridge Homes
Ottawa, ON
…professionals, we have grown to become Ottawa’s largest land developer with residential communities, condos, retirement communities & the Andaz hotel in our…

Bilingual Source

Bilingual Customer Success Rep

Markham, ON, Canada

$45,000 to $58,000 CAD / year · Full-time

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Job details

Pay: $45,000 to $58,000 CAD / year
Job type: Full-time
Apply by: Nov 27, 2026
Posting language: English
Posted: Oct 28, 2026

Original job description

Bilingual Customer Success Specialist (French and English) - 100% Onsite

Introduction

Are you passionate about helping customers succeed and building lasting relationships? Do you enjoy solving problems, staying organized, and making a positive impact every day? If so, our client would love to hear from you.

Our client is seeking a Bilingual Customer Success Specialist to join a growing team in Gormley, Ontario. This is an exciting opportunity for someone who thrives in a customer-focused environment and is looking to develop their career with an organization that values learning, collaboration, and professional growth.

This is an existing full-time vacancy. The annual compensation range for this position is $45,000 to $58,000, based on experience, skills, and qualifications.

What You'll Do

As a Bilingual Customer Success Specialist, you will become a trusted resource for customers, guiding them through every stage of their experience. You will help ensure orders are processed accurately, questions are answered promptly, and every interaction reflects a commitment to exceptional service. Your contributions will directly support customer satisfaction while giving you opportunities to expand your skills and grow your career.

Responsibilities

Serve as the primary point of contact for customer inquiries and day-to-day account support.
Process customer orders accurately and efficiently.
Prepare and manage contracts, purchase orders, and related documentation.
Verify customer insurance information or assist with enrollment in approved coverage programs.
Process invoices and collect payments using established procedures.
Resolve customer concerns with professionalism and a solutions-focused approach.
Maintain accurate customer records using CRM and internal business systems.
Partner with internal teams to deliver a seamless customer experience.
Contribute to continuous improvements that enhance customer satisfaction and operational efficiency.

Qualifications

High school diploma or equivalent required.
Post-secondary education is considered an asset.
Previous experience in customer service, customer success, account support, or a related role.
Strong verbal and written communication skills in both French and English.
Excellent interpersonal, organizational, and problem-solving skills.
Ability to manage multiple priorities in a fast-paced environment.
Experience with Salesforce or a comparable CRM platform is an asset.
Positive attitude, attention to detail, and a collaborative approach to teamwork.

Benefits

Competitive annual salary of $45,000 to $58,000.
Comprehensive health, dental, vision, disability, and life insurance.
Paid vacation and company holidays.
Retirement savings program with employer contributions.
Tuition reimbursement and ongoing professional development opportunities.
Performance-based incentive opportunities where applicable.
Supportive onboarding and continuous training.
Opportunities for career advancement within a growing organization.
Collaborative team environment that encourages learning and professional success.

Why Work with Us

Our client believes that investing in people is the foundation of long-term success. You will join a supportive team where your ideas are valued, your development is encouraged, and your contributions make a meaningful impact. If you are looking for a role where you can build your career while delivering outstanding customer experiences, we encourage you to apply.

Disclosure: "Bilingual Source uses artificial intelligence (AI) technology to assist in screening and assessing applicants for this position. This technology helps us match your unique language skills and professional experience with the specific needs of our clients. Final hiring and interview decisions continue to be made by our human recruitment experts."

Vacancy: This is an existing vacancy with immediate availability. Our client is currently seeking Bilingual Customer Success Specialist (French and English).

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More about this job

Responsibilities

Serve as the primary contact for customer inquiries and account support, accurately processing orders, contracts, purchase orders, insurance information, invoices, and payments. Resolve customer concerns, maintain CRM records, collaborate with internal teams, and contribute to improvements in customer satisfaction and operational efficiency.

Requirements

A high school diploma or equivalent is required; post-secondary education is an asset. Candidates should have relevant customer service or account support experience, strong written and verbal communication skills in French and English, and excellent interpersonal, organizational, and problem-solving abilities; CRM experience is an asset.

Skills

French-English Communication
Customer Service
Customer Success
Account Support
Order Processing
Contract Management
Purchase Order Management
Insurance Verification
Invoice Processing
Payment Collection
Problem-Solving
Organization
Salesforce
Multitasking
Teamwork

Benefits

Health Insurance
Dental Insurance
Vision Insurance
Disability Insurance
Life Insurance
Paid Vacation
Company Holidays
Tuition Reimbursement
Professional Development
Performance-Based Incentives
Onboarding and Continuous Training
Career Advancement Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Customer Success
Customer Service
Account Support
French
English
Bilingual Communication
Order Processing
Contracts
Purchase Orders
Insurance Verification
Coverage Programs
Invoice Processing
Payment Collection
Customer Records
CRM
Salesforce
Internal Business Systems
Customer Satisfaction
Operational Efficiency
Problem-Solving
Organization
Teamwork
Continuous Improvement

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