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Added 1 hour ago
CF
Member Services Rep
Crunch Fitness Canada
Hamilton, ON
- $17.95 CAD / hour
- Part-time
…passionate about fitness, excited about delivering exceptional customer service, and driven by a shared purpose, we want you on…
Added 4 hours ago
C
Customer Service / Tech Support Rep (On-Site)
Concentrix
Belleville, ON
- Full-time
Join a world-class team in Belleville, ON, as a Customer Service / Tech Support Representative! At Concentrix, we’re looking for passionate game-changers to deliver exceptional customer…
Added 4 hours ago
C
Customer Service Rep (Travel Enthusiast) On-Site
Concentrix
NS · Glace Bay, NS
- Full-time
Join a world-class team in Cape Breton, NS, as a Customer Service Representative! At Concentrix, we’re looking for passionate game-changers to deliver exceptional customer experiences and…
Added 4 hours ago
C
Customer Service Rep – On-Site (Bilingual: French / English)
Concentrix
Chatham-Kent, ON · Chatham, ON
- Full-time
Join a world-class team in Chatham, as a French Bilingual Customer Service Representative! At Concentrix, we’re looking for passionate game-changers to deliver exceptional customer…
Added 4 hours ago
C
Customer Service Rep (Travel Enthusiast) On-Site
Concentrix
Dartmouth, NS
- Full-time
Join a world-class team in Dartmouth, NS, as a Customer Service Representative! At Concentrix, we’re looking for passionate game-changers to deliver exceptional customer experiences and…
Added 4 hours ago
C
Customer Service Rep (Bilingual: French/English) On-Site
Concentrix
Oshawa, ON
- Full-time
Join a world-class team in Oshawa, ON, as a Bilingual Customer Service Representative! We’re looking for passionate game-changers to deliver exceptional customer experiences and solutions…
Added 4 hours ago
C
Customer Service Rep – Automotive (On-Site)
Concentrix
Mississauga, ON
- Full-time
Join a world-class team in Mississauga, as a Customer Service Representative! At Concentrix, we’re looking for passionate game-changers to deliver exceptional customer experiences and…
Added 4 hours ago
C
Automotive Customer Service Rep (Bilingual: French / English) On-site
Concentrix
Hamilton, ON
- Full-time
Join a world-class team in Hamilton, ON, as an Automotive Customer Service Representative! We’re looking for passionate game-changers to deliver exceptional customer experiences and…
Added 4 hours ago
C
Customer Service / Inside Sales Rep (On-Site)
Concentrix
Oshawa, ON
- Full-time
Join a world-class team in Oshawa, ON, as a Customer Service / Inside Sales Representative! We’re looking for passionate game-changers to deliver exceptional customer experiences and…
Added 4 hours ago
Représentant(e) au service à la clientèle et logistique // Logistics & Customer Service Rep.
Actylis
Montreal, QC · Saint-Laurent, Queb
The Logistics & Customer Service Representative is responsible for managing customer inquiries, sales orders, and logistics activities to ensure seamless order-to-delivery experience. This…
Added 4 hours ago
NR
Retail Merchandiser - Canada
Neptune Retail Solutions
Mississauga, ON
- $17.95 CAD / hour
- Part-time
Ensure all work interactions are met with excellent customer service skills and professionalism
Added 16 hours ago
M
Sales Development Rep
Motion
AB · Edmonton, AB
- Full-time
Works with Motion customer service representatives on order entry, tracking, and other technical needs.
Added 18 hours ago
Ops Support Rep Shipment Resolution - Burnaby - Temporary
Purolator
Burnaby, BC
Use computer applications (i.e., Salesforce) to track completed customer shipments and review and close case logs
Added 20 hours ago
GP
Sales Development Rep
Genuine Parts Company
Edmonton, AB · UAPINC
- Full-time
Works with Motion customer service representatives on order entry, tracking, and other technical needs.
Added 20 hours ago
CF
Member Services Rep
Crunch Fitness Canada
Winnipeg, MB
- $16.4 CAD / hour
- Part-time
…passionate about fitness, excited about delivering exceptional customer service, and driven by a shared purpose, we want you on…
Added 23 hours ago
FC
Customer Rep-Station
FedEx Canada
Truro, NS
- Part-time
To provide accurate information and assistance to customers requiring direct customer interface. To perform administrative duties necessary for efficient operations. Promotes continued…
Added 1 day ago
CA
Dutton ONroute - Full-Time and Part-Time Crew Member - Tim Hortons
Careers at ONroute
Cambridge, ON · Dutton, ON · London, ON · Southwold, ON · West Lorne, ON
- Full-time
- Part-time
While previous experience working in restaurants, food service or retail as a cashier, barista, food prep, customer service/sales associate or team member is always great, the most…
Added 1 day ago
Crew Member - Tim Hortons King City ONroute
Careers at ONroute
King City, ON · Vaughan, ON
While previous experience working in restaurants, food service or retail as a cashier, barista, food prep, customer service/sales associate or team member is always great, the most…
Added 1 day ago
CA
Dutton ONroute - Full-Time Shift Supervisor - Tim Hortons
Careers at ONroute
ON · Dutton, ON · Southwold, ON · West Lorne, ON · Chatham-Kent, ON
- Full-time
…ensure that business runs smoothly, and we deliver exceptional customer service and create a positive and safe work environment for…
Added 1 day ago
BS
Bilingual Customer Success Rep
Bilingual Source
Markham, ON
- $45,000 to $58,000 CAD / year
- Full-time
As a Bilingual Customer Success Specialist, you will become a trusted resource for customers, guiding them through every stage of their experience. You will help ensure orders are processed…
Added 1 day ago
FC
Customer Rep-Station
FedEx Canada
SK · Corman Park, SK
- Part-time
To provide accurate information and assistance to customers requiring direct customer interface. To perform administrative duties necessary for efficient operations. Promotes continued…
Added 1 day ago
MN
Regional Manager
Mosaic North America
AB · Edmonton, AB
- Full-time
…region, ensuring strong program execution, exceptional client service, and consistent field performance. This role serves as a key liaison between field leadership, retail partners, client…
Added 1 day ago
FC
Customer Rep-Station
FedEx Canada
Mount Pearl, NL
- Part-time
To provide accurate information and assistance to customers requiring direct customer interface. To perform administrative duties necessary for efficient operations. Promotes continued…
Added 1 day ago
PA
Automotive Parts Advisor
Pfaff Automotive Partners Inc.
Bolton, ON
- Full-time
Are you passionate about the automotive industry and known for exceptional customer service and organization? Bolton Ford is looking for an experienced Parts Advisor to join our team, with…
Added 1 day ago
PA
Automotive Parts Advisor
Pfaff Automotive Partners Inc.
Mississauga, ON
- Full-time
Are you passionate about automotive excellence and possess exceptional organizational and customer service skills? BMW Mississauga is seeking a dedicated and enthusiastic Parts Advisor to…

Bilingual Source

Bilingual Customer Success Rep

Markham, ON, Canada

$45,000 to $58,000 CAD / year · Full-time

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Job details

Pay: $45,000 to $58,000 CAD / year
Job type: Full-time
Apply by: Nov 27, 2026
Posting language: English
Posted: Oct 28, 2026

Original job description

Bilingual Customer Success Specialist (French and English) - 100% Onsite

Introduction

Are you passionate about helping customers succeed and building lasting relationships? Do you enjoy solving problems, staying organized, and making a positive impact every day? If so, our client would love to hear from you.

Our client is seeking a Bilingual Customer Success Specialist to join a growing team in Gormley, Ontario. This is an exciting opportunity for someone who thrives in a customer-focused environment and is looking to develop their career with an organization that values learning, collaboration, and professional growth.

This is an existing full-time vacancy. The annual compensation range for this position is $45,000 to $58,000, based on experience, skills, and qualifications.

What You'll Do

As a Bilingual Customer Success Specialist, you will become a trusted resource for customers, guiding them through every stage of their experience. You will help ensure orders are processed accurately, questions are answered promptly, and every interaction reflects a commitment to exceptional service. Your contributions will directly support customer satisfaction while giving you opportunities to expand your skills and grow your career.

Responsibilities

Serve as the primary point of contact for customer inquiries and day-to-day account support.
Process customer orders accurately and efficiently.
Prepare and manage contracts, purchase orders, and related documentation.
Verify customer insurance information or assist with enrollment in approved coverage programs.
Process invoices and collect payments using established procedures.
Resolve customer concerns with professionalism and a solutions-focused approach.
Maintain accurate customer records using CRM and internal business systems.
Partner with internal teams to deliver a seamless customer experience.
Contribute to continuous improvements that enhance customer satisfaction and operational efficiency.

Qualifications

High school diploma or equivalent required.
Post-secondary education is considered an asset.
Previous experience in customer service, customer success, account support, or a related role.
Strong verbal and written communication skills in both French and English.
Excellent interpersonal, organizational, and problem-solving skills.
Ability to manage multiple priorities in a fast-paced environment.
Experience with Salesforce or a comparable CRM platform is an asset.
Positive attitude, attention to detail, and a collaborative approach to teamwork.

Benefits

Competitive annual salary of $45,000 to $58,000.
Comprehensive health, dental, vision, disability, and life insurance.
Paid vacation and company holidays.
Retirement savings program with employer contributions.
Tuition reimbursement and ongoing professional development opportunities.
Performance-based incentive opportunities where applicable.
Supportive onboarding and continuous training.
Opportunities for career advancement within a growing organization.
Collaborative team environment that encourages learning and professional success.

Why Work with Us

Our client believes that investing in people is the foundation of long-term success. You will join a supportive team where your ideas are valued, your development is encouraged, and your contributions make a meaningful impact. If you are looking for a role where you can build your career while delivering outstanding customer experiences, we encourage you to apply.

Disclosure: "Bilingual Source uses artificial intelligence (AI) technology to assist in screening and assessing applicants for this position. This technology helps us match your unique language skills and professional experience with the specific needs of our clients. Final hiring and interview decisions continue to be made by our human recruitment experts."

Vacancy: This is an existing vacancy with immediate availability. Our client is currently seeking Bilingual Customer Success Specialist (French and English).

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More about this job

Responsibilities

Serve as the primary contact for customer inquiries and account support, accurately processing orders, contracts, purchase orders, insurance information, invoices, and payments. Resolve customer concerns, maintain CRM records, collaborate with internal teams, and contribute to improvements in customer satisfaction and operational efficiency.

Requirements

A high school diploma or equivalent is required; post-secondary education is an asset. Candidates should have relevant customer service or account support experience, strong written and verbal communication skills in French and English, and excellent interpersonal, organizational, and problem-solving abilities; CRM experience is an asset.

Skills

French-English Communication
Customer Service
Customer Success
Account Support
Order Processing
Contract Management
Purchase Order Management
Insurance Verification
Invoice Processing
Payment Collection
Problem-Solving
Organization
Salesforce
Multitasking
Teamwork

Benefits

Health Insurance
Dental Insurance
Vision Insurance
Disability Insurance
Life Insurance
Paid Vacation
Company Holidays
Tuition Reimbursement
Professional Development
Performance-Based Incentives
Onboarding and Continuous Training
Career Advancement Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Customer Success
Customer Service
Account Support
French
English
Bilingual Communication
Order Processing
Contracts
Purchase Orders
Insurance Verification
Coverage Programs
Invoice Processing
Payment Collection
Customer Records
CRM
Salesforce
Internal Business Systems
Customer Satisfaction
Operational Efficiency
Problem-Solving
Organization
Teamwork
Continuous Improvement

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