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Added 7 mins ago
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Operational Excellence Analyst
Orion Steel Group
Camrose, AB · Edmonton, AB
- Full-time
The Operational Excellence Analyst will support our Camrose location. The Analyst will be responsible for developing and implementing the corporate operational excellence strategy at…
Added 7 mins ago
Academic Advising and Program Assistant, College of Agriculture and Bioresources
University of Saskatchewan
Saskatoon, SK
Purpose: This position provides academic advising and administrative support to undergraduate students and develops initiatives that enable student success. This position will support…
Added 7 mins ago
Administrative Assistant, Plant Sciences
University of Saskatchewan
Saskatoon, SK
…communication, planning, and problem-solving assistance and support to the senior department leadership. The role requires high level functioning in balancing complex, confidential, and…
Added 7 mins ago
Academic Programs Assistant, College of Agriculture and Bioresources
University of Saskatchewan
Saskatoon, SK
The Academic Programs Assistant provides administrative coordination and operational support for undergraduate academic programs and student services within the College of Agriculture and…
Added 7 mins ago
UO
Talent Acquisition Specialist
University of Waterloo
Waterloo, ON
- Full-time
The Talent Acquisition Specialist supports campus throughout the staff recruitment process by providing client-focused, equitable recruitment support that aligns with organizational…
Added 7 mins ago
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Marketing Specialist - Used Equipment
Brandt Group of Companies
Regina, SK
- Full-time
Brandt Corporate Services Ltd, is seeking a Marketing Specialist -Used Equipment for our Regina, SK.
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Spécialiste des tests système / System Test Specialist
Genetec
Montreal, QC
- Full-time
Added 7 mins ago
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Operations Training Specialist
FedEx Canada
Mississauga, ON
- Part-time
Implements and administers training activities at a FedEx station or hub in support of the Company’s overall training strategy. Serves as an ongoing educational and training resource to…
Added 7 mins ago
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Accounts Payable Technician - Freight
PFX Group
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
…and accurate invoice posting through effective processes. The Specialist is also responsible for managing the expense report process in SAP…
Added 7 mins ago
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AI Developer | Applied AI & Intelligent Automation
FDM Group
Toronto, ON
- Contract
FDM is a global business and technology consultancy delivering client and industry driven solutions through our 5 core specialist Practices; Software Engineering, Data & Analytics, IT…
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Operation Specialist Performance Measurement
RBC
Mississauga, ON
- Full-time
Operation specialist in Performance Measurement group. Analyzes operational problems related to client rate of return, money weighted vs. time weighted calculations. Act as a central point…
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Banking Advisor
RBC
Steinbach, MB
- Full-time
…client in an office, or referring a complex opportunity to a specialist, your expertise will contribute to creating meaningful and memorable client experiences, as well as drive client…
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Employee Communications Specialist, HR (1 year contract)
Stantec
Toronto, ON
- Full-time
The Employee Communications Specialist will develop and implement communications strategies that reach the hearts and minds of our people through meaningful communication experiences that…
Added 7 mins ago
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Spécialiste MRB / Liaison – Structures aéronautiques / MRB Liaison Specialist
ALTITUDE AEROSPACE
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
As part of our team growth, we are looking for an MRB / Liaison Specialist – Aircraft Structures to support production operations and resolve airframe and systems-installation…
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Spécialiste des tests système / System Test Specialist
Genetec
Sherbrooke, QC
- Full-time
Added 23 mins ago
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Sales Enablement Specialist
Telesat
Ottawa, ON
- Full-time
The Sales Enablement Specialist designs, develops, and continuously improves learner-centered training programs, digital learning content, and enablement resources that support Sales…
Added 23 mins ago
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Specialist, Cloud and AI FinOps
Air Canada
Toronto, ON
- Full-time
Air Canada is seeking a Specialist, Cloud and AI FinOps to support the financial management, optimization, governance, and operation of our growing enterprise Artificial Intelligence and…
Added 23 mins ago
BI
Technical Support Specialist (18-Month Maternity Leave Coverage)
Baxter International Inc.
Mississauga, ON · ON
- Full-time
As a Technical Support Specialist, you will serve as a key technical resource for customers, field service representatives, and internal stakeholders, providing support for Baxter's medical…
Added 23 mins ago
MG
Data Entry Specialist (Temporary)
Merchant Growth
Vancouver, BC
- Full-time
We are currently seeking a motivated and detail-oriented Data Entry Specialist to support our Sales team on a full-time, temporary basis. This role offers the possibility of extension for…
Added 23 mins ago
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Retail Operations Specialist - Mars Canada
Mars
Bolton, ON · BOL-Mars Canada Inc.
- Full-time
The Retail Operations Specialist is a key role supporting the Mars Canada Retail Leadership Team. This individual contributor bridges the gap between technical data systems and business…
Added 38 mins ago
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Talent Acquisition and Development Specialist - Technical & Sales
YuJa
Toronto, ON · North York, ON
- $50,000 to $55,000 CAD / year
- Full-time
Partner with leadership and People Team to support and enhance onboarding programs for new hires across departments
Added 38 mins ago
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Electrical & Instrumentation Specialist
Airswift
AB · Alberta, Canada
- Contract
We're seeking a Senior Electrical & Instrumentation Specialist to take ownership of a fleet of production and power generation equipment supporting drilling and completions operations…
Added 38 mins ago
TS
Senior Architectural Technologist - Restaurants
TalentSphere Staffing Solutions
Toronto, ON
- Full-time
…looking to add a Senior Architectural Technologist or technical specialist its growing team. Known for delivering standout hospitality environments across Canada, this firm specializes in…
Added 38 mins ago
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CRM specialist
Air Transat
Montreal, QC
- Full-time
In collaboration with the Manager, Relational Program, the CRM and Relationship Marketing Specialist contributes to the execution and optimization of relationship marketing campaigns that…
Added 38 mins ago
HC
Marketing and New Business Coordinator
Havas CX Canada
Toronto, ON
- Contract
We are seeking a strategic, creative and Marketing and New Business Coordinator to help support internal and external marketing communications and to support Havas CX’s client growth…

Bilingual Source

Bilingual Customer Success Rep

Markham, ON, Canada

$45,000 to $58,000 CAD / year · Full-time

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Applications open in a new tab.

Job details

Pay: $45,000 to $58,000 CAD / year
Job type: Full-time
Apply by: Nov 27, 2026
Posting language: English
Posted: Oct 28, 2026

Original job description

Bilingual Customer Success Specialist (French and English) - 100% Onsite

Introduction

Are you passionate about helping customers succeed and building lasting relationships? Do you enjoy solving problems, staying organized, and making a positive impact every day? If so, our client would love to hear from you.

Our client is seeking a Bilingual Customer Success Specialist to join a growing team in Gormley, Ontario. This is an exciting opportunity for someone who thrives in a customer-focused environment and is looking to develop their career with an organization that values learning, collaboration, and professional growth.

This is an existing full-time vacancy. The annual compensation range for this position is $45,000 to $58,000, based on experience, skills, and qualifications.

What You'll Do

As a Bilingual Customer Success Specialist, you will become a trusted resource for customers, guiding them through every stage of their experience. You will help ensure orders are processed accurately, questions are answered promptly, and every interaction reflects a commitment to exceptional service. Your contributions will directly support customer satisfaction while giving you opportunities to expand your skills and grow your career.

Responsibilities

Serve as the primary point of contact for customer inquiries and day-to-day account support.
Process customer orders accurately and efficiently.
Prepare and manage contracts, purchase orders, and related documentation.
Verify customer insurance information or assist with enrollment in approved coverage programs.
Process invoices and collect payments using established procedures.
Resolve customer concerns with professionalism and a solutions-focused approach.
Maintain accurate customer records using CRM and internal business systems.
Partner with internal teams to deliver a seamless customer experience.
Contribute to continuous improvements that enhance customer satisfaction and operational efficiency.

Qualifications

High school diploma or equivalent required.
Post-secondary education is considered an asset.
Previous experience in customer service, customer success, account support, or a related role.
Strong verbal and written communication skills in both French and English.
Excellent interpersonal, organizational, and problem-solving skills.
Ability to manage multiple priorities in a fast-paced environment.
Experience with Salesforce or a comparable CRM platform is an asset.
Positive attitude, attention to detail, and a collaborative approach to teamwork.

Benefits

Competitive annual salary of $45,000 to $58,000.
Comprehensive health, dental, vision, disability, and life insurance.
Paid vacation and company holidays.
Retirement savings program with employer contributions.
Tuition reimbursement and ongoing professional development opportunities.
Performance-based incentive opportunities where applicable.
Supportive onboarding and continuous training.
Opportunities for career advancement within a growing organization.
Collaborative team environment that encourages learning and professional success.

Why Work with Us

Our client believes that investing in people is the foundation of long-term success. You will join a supportive team where your ideas are valued, your development is encouraged, and your contributions make a meaningful impact. If you are looking for a role where you can build your career while delivering outstanding customer experiences, we encourage you to apply.

Disclosure: "Bilingual Source uses artificial intelligence (AI) technology to assist in screening and assessing applicants for this position. This technology helps us match your unique language skills and professional experience with the specific needs of our clients. Final hiring and interview decisions continue to be made by our human recruitment experts."

Vacancy: This is an existing vacancy with immediate availability. Our client is currently seeking Bilingual Customer Success Specialist (French and English).

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More about this job

Responsibilities

Serve as the primary contact for customer inquiries and account support, accurately processing orders, contracts, purchase orders, insurance information, invoices, and payments. Resolve customer concerns, maintain CRM records, collaborate with internal teams, and contribute to improvements in customer satisfaction and operational efficiency.

Requirements

A high school diploma or equivalent is required; post-secondary education is an asset. Candidates should have relevant customer service or account support experience, strong written and verbal communication skills in French and English, and excellent interpersonal, organizational, and problem-solving abilities; CRM experience is an asset.

Skills

French-English Communication
Customer Service
Customer Success
Account Support
Order Processing
Contract Management
Purchase Order Management
Insurance Verification
Invoice Processing
Payment Collection
Problem-Solving
Organization
Salesforce
Multitasking
Teamwork

Benefits

Health Insurance
Dental Insurance
Vision Insurance
Disability Insurance
Life Insurance
Paid Vacation
Company Holidays
Tuition Reimbursement
Professional Development
Performance-Based Incentives
Onboarding and Continuous Training
Career Advancement Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Customer Success
Customer Service
Account Support
French
English
Bilingual Communication
Order Processing
Contracts
Purchase Orders
Insurance Verification
Coverage Programs
Invoice Processing
Payment Collection
Customer Records
CRM
Salesforce
Internal Business Systems
Customer Satisfaction
Operational Efficiency
Problem-Solving
Organization
Teamwork
Continuous Improvement

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