Bilingual Operations Administrator

Bilingual Operations Administrator

Location: Mississauga, Ontario

Work Model: 100% In-Office

Schedule: Monday to Friday, 8:30 AM to 5:00 PM, with flexibility for occasional evenings, weekends and urgent operational support

Employment: Full-Time, Permanent

Salary: $84,000 to $87,000 CAD annually, plus an annual performance bonus of up to $5,500 based on performance

Languages: Strong French and English communication skills

Work Eligibility: Legally entitled to work in Canada.

Introduction

Are you a highly organized professional who enjoys keeping operations running smoothly, solving problems and delivering exceptional customer service?

Our client, an established organization in the healthcare sector, is looking for a Bilingual Operations Administrator to support its Canadian operations in Mississauga, Ontario.

This is an opportunity to take ownership of meaningful administrative and operational responsibilities, collaborate with teams across the organization and contribute to work where accuracy, responsiveness and dependable service make a real difference.

Why You'll Want This Role

• Earn a competitive annual salary of $84,000 to $87,000, plus an opportunity to earn up to $5,500 in annual performance-based bonuses.
• Make a meaningful contribution to operational activities supporting customers in the healthcare sector.
• Expand your experience across customer service, administration, operational coordination and cross-functional projects.
• Join a collaborative and supportive team that values initiative, organization and continuous improvement.
• Benefit from internal professional development opportunities while building your operational expertise.

What You'll Do

You will help coordinate daily business activities, support customer-facing operations and ensure important administrative processes are completed accurately and efficiently.

Working closely with operations leadership and colleagues across departments, you will manage competing priorities, respond to changing operational needs and contribute to projects that improve business effectiveness.

Your work will combine hands-on administrative support, customer service, coordination and problem-solving in a structured environment where attention to detail matters.

Responsibilities

• Support the coordination of time-sensitive customer orders, deliveries and operational service requirements.
• Provide backup coverage for operational coordination activities, including urgent customer needs outside regular business hours when required.
• Assist with daily administrative processes, including order processing, accounts payable support and customer account reporting.
• Support pricing reviews, contract administration and preparation of documentation for audits.
• Assist with new employee onboarding and general office administration.
• Coordinate information and communicate effectively with internal teams, customers and other external stakeholders.
• Contribute to special projects and cross-functional initiatives supporting Canadian and broader North American operations.
• Maintain accurate records and follow established procedures in a regulated business environment.
• Provide coverage for colleagues during planned or unplanned absences.
• Respond professionally to changing priorities, urgent requests and operational challenges.
• Support occasional evening, weekend or overtime requirements, with occasional business travel when needed.

Qualifications

Required:

• At least 2 years of experience in administration, customer service, operations support, logistics coordination or office administration.
• Strong French and English communication skills, with the ability to support customers and collaborate with internal and external stakeholders in both languages.
• Excellent organizational skills, strong attention to detail and the ability to manage multiple competing priorities.
• Strong customer service skills and a professional, solutions-oriented approach.
• Proficiency in Microsoft Office, including Word, Outlook and advanced working knowledge of Excel.
• Strong interpersonal and communication skills, with the ability to work independently and collaboratively.
• Ability to follow established procedures and maintain accuracy in a regulated environment.
• Ability to lift up to 50 pounds as part of operational responsibilities.
• Flexibility to work occasional overtime, evenings or weekends and travel occasionally when required.
• Legally entitled to work in Canada.

Assets:

• Experience in healthcare, medical devices, hospitals or a related service environment.
• Knowledge of healthcare operations and regulated business processes.
• Experience using customer relationship management (CRM) or enterprise resource planning (ERP) systems.
• Experience supporting order processing, logistics coordination, audits or operational projects.

Benefits

• Comprehensive benefits package effective immediately.
• RRSP and Deferred Profit Sharing Plan participation beginning immediately.
• Three weeks of annual vacation.
• Two personal days annually.
• Paid statutory holidays.
• Paid overtime for eligible additional hours worked.
• Mileage reimbursement when applicable.
• Cell phone support for business-related needs.
• Annual performance bonus opportunity of up to $5,500.
• Internal learning and professional development opportunities.

Why Work with Us

At Bilingual Source, we connect bilingual professionals with opportunities where their skills and experience can make a meaningful impact.

This opportunity offers the chance to contribute to important operational processes, work alongside supportive colleagues and develop broader expertise in a professional healthcare environment.

If you enjoy being the person others rely on to keep things organized, solve problems and deliver excellent service, we would welcome your application.

Bilingual Source uses artificial intelligence (AI) technology to assist in screening and assessing applicants for this position. This technology helps us match your unique language skills and professional experience with the specific needs of our clients. Final hiring and interview decisions continue to be made by our human recruitment experts.

This is an existing vacancy. Our client is currently seeking a Bilingual Operations Administrator.