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Added 14 mins ago
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Experience using customer relationship management (CRM) or enterprise resource planning (ERP) systems.
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Bilingual Source

Bilingual Operations Administrator

Mississauga, ON, Canada

$84,000 to $87,000 CAD / year · Full-time

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Job details

Pay: $84,000 to $87,000 CAD / year
Job type: Full-time
Apply by: Dec 1, 2026
Experience: At least 2 years of experience in administration, customer service, operations support, logistics coordination or office administration.
Posting language: English
Posted: Nov 1, 2026

Original job description

Bilingual Operations Administrator

Location: Mississauga, Ontario

Work Model: 100% In-Office

Schedule: Monday to Friday, 8:30 AM to 5:00 PM, with flexibility for occasional evenings, weekends and urgent operational support

Employment: Full-Time, Permanent

Salary: $84,000 to $87,000 CAD annually, plus an annual performance bonus of up to $5,500 based on performance

Languages: Strong French and English communication skills

Work Eligibility: Legally entitled to work in Canada.

Introduction

Are you a highly organized professional who enjoys keeping operations running smoothly, solving problems and delivering exceptional customer service?

Our client, an established organization in the healthcare sector, is looking for a Bilingual Operations Administrator to support its Canadian operations in Mississauga, Ontario.

This is an opportunity to take ownership of meaningful administrative and operational responsibilities, collaborate with teams across the organization and contribute to work where accuracy, responsiveness and dependable service make a real difference.

Why You'll Want This Role

Earn a competitive annual salary of $84,000 to $87,000, plus an opportunity to earn up to $5,500 in annual performance-based bonuses.
Make a meaningful contribution to operational activities supporting customers in the healthcare sector.
Expand your experience across customer service, administration, operational coordination and cross-functional projects.
Join a collaborative and supportive team that values initiative, organization and continuous improvement.
Benefit from internal professional development opportunities while building your operational expertise.

What You'll Do

You will help coordinate daily business activities, support customer-facing operations and ensure important administrative processes are completed accurately and efficiently.

Working closely with operations leadership and colleagues across departments, you will manage competing priorities, respond to changing operational needs and contribute to projects that improve business effectiveness.

Your work will combine hands-on administrative support, customer service, coordination and problem-solving in a structured environment where attention to detail matters.

Responsibilities

Support the coordination of time-sensitive customer orders, deliveries and operational service requirements.
Provide backup coverage for operational coordination activities, including urgent customer needs outside regular business hours when required.
Assist with daily administrative processes, including order processing, accounts payable support and customer account reporting.
Support pricing reviews, contract administration and preparation of documentation for audits.
Assist with new employee onboarding and general office administration.
Coordinate information and communicate effectively with internal teams, customers and other external stakeholders.
Contribute to special projects and cross-functional initiatives supporting Canadian and broader North American operations.
Maintain accurate records and follow established procedures in a regulated business environment.
Provide coverage for colleagues during planned or unplanned absences.
Respond professionally to changing priorities, urgent requests and operational challenges.
Support occasional evening, weekend or overtime requirements, with occasional business travel when needed.

Qualifications

Required:

At least 2 years of experience in administration, customer service, operations support, logistics coordination or office administration.
Strong French and English communication skills, with the ability to support customers and collaborate with internal and external stakeholders in both languages.
Excellent organizational skills, strong attention to detail and the ability to manage multiple competing priorities.
Strong customer service skills and a professional, solutions-oriented approach.
Proficiency in Microsoft Office, including Word, Outlook and advanced working knowledge of Excel.
Strong interpersonal and communication skills, with the ability to work independently and collaboratively.
Ability to follow established procedures and maintain accuracy in a regulated environment.
Ability to lift up to 50 pounds as part of operational responsibilities.
Flexibility to work occasional overtime, evenings or weekends and travel occasionally when required.
Legally entitled to work in Canada.

Assets:

Experience in healthcare, medical devices, hospitals or a related service environment.
Knowledge of healthcare operations and regulated business processes.
Experience using customer relationship management (CRM) or enterprise resource planning (ERP) systems.
Experience supporting order processing, logistics coordination, audits or operational projects.

Benefits

Comprehensive benefits package effective immediately.
RRSP and Deferred Profit Sharing Plan participation beginning immediately.
Three weeks of annual vacation.
Two personal days annually.
Paid statutory holidays.
Paid overtime for eligible additional hours worked.
Mileage reimbursement when applicable.
Cell phone support for business-related needs.
Annual performance bonus opportunity of up to $5,500.
Internal learning and professional development opportunities.

Why Work with Us

At Bilingual Source, we connect bilingual professionals with opportunities where their skills and experience can make a meaningful impact.

This opportunity offers the chance to contribute to important operational processes, work alongside supportive colleagues and develop broader expertise in a professional healthcare environment.

If you enjoy being the person others rely on to keep things organized, solve problems and deliver excellent service, we would welcome your application.

Bilingual Source uses artificial intelligence (AI) technology to assist in screening and assessing applicants for this position. This technology helps us match your unique language skills and professional experience with the specific needs of our clients. Final hiring and interview decisions continue to be made by our human recruitment experts.

This is an existing vacancy. Our client is currently seeking a Bilingual Operations Administrator.

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More about this job

Responsibilities

Coordinate time-sensitive customer orders, deliveries, and operational service needs while providing administrative support for order processing, accounts payable, reporting, pricing reviews, contracts, and audits. Maintain accurate records, support onboarding and cross-functional projects, communicate with internal and external stakeholders, and provide operational coverage when priorities or staffing needs change.

Requirements

Applicants need at least two years of experience in administration, customer service, operations support, logistics coordination, or office administration, along with strong French and English communication skills. They must have strong organizational and customer service abilities, advanced working knowledge of Excel, the ability to follow procedures in a regulated environment, and flexibility for occasional overtime, travel, and lifting up to 50 pounds.

Skills

French And English Communication
Administrative Support
Customer Service
Operations Coordination
Order Processing
Logistics Coordination
Accounts Payable Support
Customer Account Reporting
Contract Administration
Audit Documentation
Microsoft Office
Advanced Excel
Organization
Attention To Detail
Prioritization
Problem-Solving

Benefits

RRSP
Deferred Profit Sharing Plan
Three Weeks Of Annual Vacation
Two Personal Days Annually
Paid Statutory Holidays
Paid Overtime
Mileage Reimbursement
Cell Phone Support
Annual Performance Bonus
Professional Development Opportunities

Visa sponsorship

Not detected in the job text

Keywords

French
English
Microsoft Office
Microsoft Word
Microsoft Outlook
Microsoft Excel
Customer Service
Operations Support
Administrative Processes
Order Processing
Logistics Coordination
Customer Orders
Deliveries
Accounts Payable
Customer Account Reporting
Pricing Reviews
Contract Administration
Audit Documentation
Employee Onboarding
Healthcare Operations
Regulated Business Environment
Enterprise Resource Planning (ERP)
Cross-Functional Projects
Operational Coordination

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