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Added 17 mins ago
B
Facility Manager II
BGIS
Calgary, AB
- Full-time
Supervise Team Members including directing activities, establishing goals and objectives, performance evaluation and communicating vision for operations and maintenance; supervise…
Added 17 mins ago
Retail Temporary Keyholder, Maje, Royalmount, Montreal
SMCP NORTH AMERICA (US, CANADA)
Montreal, QC
As a Keyholder, you’ll support the store leadership team to ensure the smooth operation of the store and deliver an exceptional customer experience every day. You’ll use your passion for…
Added 32 mins ago
WC
Housing Services Coordinator (2026-410-HHS)
WoodGreen Community Services
Toronto, ON
- Full-time
This position is accountable to the Manager, Tenant Resolutions and Housing Operations for the daily management of the physical, administrative and operational components of the housing…
Added 48 mins ago
PC
Senior Occupational Health and Safety Project Manager
Pinchin Canada
Richmond, BC
- Full-time
Pinchin is seeking a Senior Project Manager to join our Occupational Health & Safety team in Richmond. The role reports to the Operations Manager. This is an existing role.
Added 48 mins ago
CC
Sales Representative- Permanent Full-Time - (Supply Chain and Logistics B2B) - Ontario
Chit Chats
Toronto, ON
- Full-time
Reporting to the Sales Manager – Business Development, the Sales Representative will contribute directly to revenue growth by turning qualified opportunities into active shipping clients…
Added 1 hour ago
K
Store Manager - Lime Ridge Mall (New Store Opening!)
Knix
Hamilton, ON
- Full-time
We’re opening the doors to our newest retail location and looking for a dynamic Store Manager to lead the charge. This is your opportunity to build and inspire a team from the ground up,…
Added 1 hour ago
A
Senior Product Manager
Aviso
Toronto, ON
- $120,000 to $135,000 CAD / year
- Full-time
We are looking to fill an opening for a Senior Product Manager to join Aviso's Product Management team and help shape the future of investing for Canadians through a best-in-class wealth…
Added 2 hours ago
K
Store Manager - Lime Ridge Mall (New Store Opening!)
Knix
Hamilton, ON
- Full-time
We’re opening the doors to our newest retail location and looking for a dynamic Store Manager to lead the charge. This is your opportunity to build and inspire a team from the ground up,…
Added 2 hours ago
BT
Assurance and Advisory Manager – Audit
Baker Tilly Canada
Dartmouth, NS
- Full-time
Add value by identifying client service opportunities, including cross-team collaboration
Added 2 hours ago
VC
Manager, Clinical Operations, Long Term Care
Vancouver Coastal Health
Vancouver, BC
- $60.78 to $87.37 CAD / hour
- Full-time
Vancouver Coastal Health is looking for a Manager, Clinical Operations to join the Direct Long Term Care Administration team at Vancouver General Hospital. Adanac Park Lodge (APL) is a…
Added 2 hours ago
WC
Case Manager (2026-398-CC)
WoodGreen Community Services
Toronto, ON
- Contract
Working as part of a multidisciplinary team of Client Support Workers and Case Managers, you will provide comprehensive clinical support, including client assessments, case planning, and…
Added 2 hours ago
B
Facility Manager II
BGIS
Calgary, AB
- Full-time
Supervise Team Members including directing activities, establishing goals and objectives, performance evaluation and communicating vision for operations and maintenance; supervise…
Added 2 hours ago
RC
Sales & Events Coordinator
River Cree Resort & Casino
Spruce Grove, AB
- Full-time
Administrative support for the Sales Manager and Sr. Sales Manager. Responsible for managing less complex group/catering-related opportunities. Ensures business is turned over properly and…
Added 3 hours ago
AI
Specialist, Marketing Technology (12-month contract)
AGF Investments
Toronto, ON
- Contract
Collaborative team player with a customer-service mindset.
Added 4 hours ago
BS
Bilingual Technical Help Analyst
Bilingual Source
Toronto, ON · North York, ON
- $50,000 to $55,000 CAD / year
- Full-time
Are you someone who enjoys providing dependable technical support in a calm, structured environment? Our client is seeking a bilingual Technical Help Analyst fluent in Quebec French and…
Added 6 hours ago
TH
Shift manager - fast food restaurant
Tim Hortons Québec
Milton, ON
- Full-time
Ensure that food and service meet quality control standards
Added 6 hours ago
H
Associate Project Manager/Estimator, Service
Houle
Burnaby, BC
- Full-time
We are recruiting for an Associate Project Manager/ Estimator to join our Service division in the Burnaby office. Here's how your role will strengthen our team.
Added 7 hours ago
RC
Sales & Events Coordinator
River Cree Resort & Casino
Enoch, AB
- Full-time
Administrative support for the Sales Manager and Sr. Sales Manager. Responsible for managing less complex group/catering-related opportunities. Ensures business is turned over properly and…
Added 7 hours ago
NB
Banking Advisor
National Bank of Canada
Montreal, QC
- Full-time
The branch is open one evening per week. A number of work schedules are possible and will vary depending on team availability. This position reports to the Customer service Branch Manager…
Added 7 hours ago
NB
Banking Advisor
National Bank of Canada
Sorel-Tracy, QC
- Full-time
The branch is open one evening a week. A number of work schedules are possible and will vary depending on team availability. This position reports to the Branch Manager. On a day-to-day…
Added 7 hours ago
NB
Banking Advisor
National Bank of Canada
Montreal, QC
- Full-time
The branch is open one evening per week. A number of work schedules are possible and will vary depending on team availability. This position reports to the Customer service Branch Manager…
Added 8 hours ago
P
Administrative Assistant
PwC
Calgary, AB · Vancouver, BC · Ottawa, ON · Toronto, ON · Montreal, QC
- Full-time
Reporting to the Admin Services Manager, the Admin Assistant actively supports the day-to-day business activities of stakeholders in a fast-paced, multitasking environment, often working…
Added 9 hours ago
BG
Trade Marketing Representative - Airdrie, AB
Bentoel Group - A Member of British American Tobacco
Airdrie, AB
- Full-time
Planning, coordinating, supervising and reporting a team's business activities; to provide effective communication, to lead, to increase motivation, to provide training and development…
Added 9 hours ago
AF
Club Manager
Anytime Fitness Asia
Calgary, AB
- Full-time
As the Club Manager, you'll own sales performance goals and new client acquisition for your facility. You’ll work with each potential client to gain an understanding of their background,…
Added 10 hours ago
CH
Manager of Clinical Services - Berwick, NS
CBI Health
NS · Berwick, NS
- Full-time
As Manager of Clinical Services you will call upon your leadership and problem-solving skills to provide overall clinical and leadership expertise. With direct responsibility for…

Bilingual Source

Bilingual Technical Help Analyst

Toronto, ON, Canada
North York, ON, Canada

$50,000 to $55,000 CAD / year · Full-time

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Job details

Pay: $50,000 to $55,000 CAD / year
Job type: Full-time
Apply by: Dec 1, 2026
Experience: 2 to 3 years of relevant customer or tech support experience
Posting language: English
Posted: Nov 1, 2026

Original job description

Bilingual Technical Help Analyst

Introduction

Are you someone who enjoys providing dependable technical support in a calm, structured environment? Our client is seeking a bilingual Technical Help Analyst fluent in Quebec French and English to join their supportive team. This is a hybrid position based in Toronto, with initial onsite training and one day per week in-office thereafter. Enjoy a stable role where you can make a real impact helping professionals across Canada with everyday tech needs.

What You’ll Do

You will be the first point of contact for Tier 1 technical support, assisting real estate professionals with system access, password resets, listing visibility, and more. Your clear communication and commitment to service will ensure that users stay productive and supported. Most support is handled by email and phone.

Responsibilities

Provide Tier 1 support via phone and email for internal systems used by real estate professionals
Handle issues such as login problems, listing display errors, and general platform navigation
Escalate unresolved issues to the appropriate departments as needed
Log and follow up on support tickets through the CRM
Participate in testing new system updates
Assist with minor translation reviews, internal reporting, and ad hoc requests

Qualifications

Fluency in Quebec French and English, spoken and written
2 to 3 years of relevant customer or tech support experience
Familiarity with Google Workspace tools and basic CRM systems
Comfortable working independently and within a small team
Strong listening and communication skills, especially over the phone
Steady, calm, and professional under pressure
Post-secondary education preferred

Benefits

$50,000 to $55,000 base salary plus up to 10% annual bonus
Three weeks of vacation
Full benefits package
RRSP matching after one year
Hybrid work schedule with one consistent office day per week (Tuesday)

Why Work with Us

Join a stable company with over 500 employees and a collaborative support team. The work is structured, the manager is relaxed and supportive, and the environment is ideal for someone who values predictability and professionalism. With only one interview and a simple background check, this is a smooth and welcoming hiring process.

Disclosure: "Bilingual Source uses artificial intelligence (AI) technology to assist in screening and assessing applicants for this position. This technology helps us match your unique language skills and professional experience with the specific needs of our clients. Final hiring and interview decisions continue to be made by our human recruitment experts."

Vacancy: This is an existing vacancy with immediate availability. Our client is currently seeking Bilingual Technical Help Analyst (French Required).

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More about this job

Responsibilities

Provide Tier 1 technical support to real estate professionals by phone and email, resolving access, password, listing display, and platform navigation issues. Track and follow up on support tickets, escalate unresolved problems, test system updates, and assist with translation reviews, reporting, and other requests.

Requirements

Fluency in Quebec French and English, both spoken and written, and 2 to 3 years of relevant customer or technical support experience are required. Candidates should know Google Workspace and basic CRM systems, communicate effectively, work independently and in a small team, and remain calm under pressure; post-secondary education is preferred.

Skills

Quebec French Fluency
English Fluency
Tier 1 Technical Support
Customer Support
Phone Support
Email Support
Troubleshooting
Password Resets
System Access Support
CRM Ticket Management
Google Workspace
System Update Testing
Translation Review
Internal Reporting
Communication
Active Listening

Benefits

Annual Bonus Up To 10%
Three Weeks Of Vacation
Full Benefits Package
RRSP Matching After One Year
Hybrid Work Schedule

Visa sponsorship

Not detected in the job text

Keywords

Tier 1 Technical Support
Real Estate Professionals
Internal Systems
System Access
Password Resets
Listing Display Errors
Platform Navigation
Phone Support
Email Support
Support Tickets
CRM
Google Workspace
System Update Testing
Translation Reviews
Internal Reporting
Quebec French
English
Customer Support
Technical Support
Hybrid Work

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