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Added 19 mins ago
NB
Senior Advisor in Estate Planning
National Bank of Canada
Montreal, QC
- Full-time
support the region's IAs and clients in estate planning.
Added 19 mins ago
SD
Pharmacist, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Barrie, ON
- Part-time
…health care providers, practice to full scope in providing professional services, dispensing medication, and assisting in the maintenance of the…
Added 19 mins ago
SD
Pharmacy Assistant, Hourly Part Time Day
Shoppers Drug Mart
Winnipeg, MB
- Part-time
Assist in prescription preparation to company's standards and professional services
Added 19 mins ago
SD
Pharmacist, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
Mississauga, ON
- Full-time
…health care providers, practice to full scope in providing professional services, dispensing medication, and assisting in the maintenance of the…
Added 49 mins ago
H
Head of Marketing
Haystack
Canada
- Full-time
Oversee core marketing systems, data hygiene, lead lifecycle management, and account-based marketing infrastructure
Added 49 mins ago
TC
Senior Data Engineer - Partnership Intelligence
Two Circles
Vancouver, BC
- Full-time
…designing and maintaining scalable, efficient data pipelines that support enterprise web applications, analytics, and business…
Added 49 mins ago
IS
Fund Development Manager
InspireHealth Supportive Cancer Care
Vancouver, BC
- Full-time
…programs that combine physical activity, nutrition, emotional support, and mindfulness with conventional…
Added 49 mins ago
DI
Solutions Architect
Dawn InfoTek
Toronto, ON
- Contract
Dawn InfoTek Inc. is a professional IT consulting firm that partners with major financial institutions, investment firms, and government organizations. We are committed to delivering…
Added 49 mins ago
IS
Front Desk Receptionist
InVision Staffing Services Inc.
Toronto, ON · Scarborough, ON
- Contract
InVision is a Professional Recruitment Firm involved in Engineering, Industrial/Skilled Trades, Information Technology and Professional Services within Canada and the U.S. We have a…
Added 1 hour ago
O
Lead Software Developer
OSEDEA
Montreal, QC
- Full-time
…solutions for our clients. We expect you to provide guidance, support your team in their efforts and be an effective delegator with an objective-oriented mindset. We expect you to be a…
Added 1 hour ago
PT
Mortgage Loan Officer
Price Team Mortgages
Fergus, ON
- Full-time
…maintaining strong client relationships, providing ongoing support and education, and following up to ensure a smooth closing experience. The Mortgage Loan Officer will contribute to…
Added 1 hour ago
SM
Manager, Finance, Performance & Analytics
Stevenson Memorial Hospital
Alliston, ON
- Full-time
…the Manager delivers financial and operational insights that support organizational performance, resource stewardship, and evidence-based decision-making. The role also strengthens…
Added 1 hour ago
CO
Human Resources Generalist
City of Saint John
Saint John, NB
- Full-time
The Human Resources Generalist also provides cross-functional support and backup coverage for other Human Resources roles as required, helping to maintain continuity of service during…
Added 1 hour ago
CO
Director, Health, Safety, & Organizational Resilience
City of Saint John
Saint John, NB
- Full-time
…necessary for sustainable adoption of new policies, practices, systems, and…
Added 1 hour ago
CO
Manager, Digital Solutions
City of Saint John
Saint John, NB
- Full-time
The position provides oversight for application lifecycle management (on-premises and SaaS) including major systems administration (e.g. ERP, Asset Management, ePermitting), application, AI…
Added 1 hour ago
AT
Highway Driver
Armour Transportation Systems
Hanwell, NB
- Full-time
Armour Transportation Systems is currently seeking a professional and safety-focused Highway Driver based out of Fredericton, NB.This position is ideal for drivers who enjoy consistent…
Added 1 hour ago
B
Facility Manager II
BGIS
Calgary, AB
- Full-time
This role will work in collaboration with all key BGIS departments to ensure full support of all activities and play a key role in our INTEGRATED approach to operating buildings.
Added 1 hour ago
1P
Information Technology Service Desk
10 Percent Recruiting Ltd.
AB · Greater Edmonton Metropolitan Area
- Contract
Our client is seeking a Service Desk Level 2 Technician to provide responsive technical support within a multi-site environment. You will work closely with end users and technical teams to…
Added 2 hours ago
MD
Records Agent - Customer Svcs Specialist Int
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
Division/Unit: DVS Administrative Services / DVS Customer Support/PIC 2
Added 2 hours ago
PC
Senior Occupational Health and Safety Project Manager
Pinchin Canada
Richmond, BC
- Full-time
This is a senior leadership role for an experienced OHS professional who wants more than just managing projects. At Pinchin, you’ll have the opportunity to lead a team, influence how we…
Added 2 hours ago
LC
Pharmacy Assistant, Hourly Part Time Flexible Shifts
Loblaw Companies Limited
Grand Falls-Windsor, NL
- Part-time
Assist in prescription preparation to company's standards and professional services
Added 2 hours ago
R-
Fashion Associate (Part time) - Windsor Crossing Premium Outlets
RCL - Reitmans Canada Ltd/Ltée
Windsor, ON
- Part-time
As a Fashion Associate, you will deliver personalized service and support daily store operations to ensure a welcoming, customer-first environment. From assisting in the fitting room to…
Added 2 hours ago
LC
Regulated Pharmacy Technician, Hourly Full Time Flexible Shifts
Loblaw Companies Limited
Grand Falls-Windsor, NL
- Full-time
Assist in prescription preparation to company's standards and professional services
Added 2 hours ago
LC
Pharmacy Assistant, Hourly Full Time Flexible Shifts
Loblaw Companies Limited
Grand Falls-Windsor, NL
- Full-time
Assist in prescription preparation to company's standards and professional services
Added 2 hours ago
AA
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Operating inventory systems and store equipment

Bilingual Source

Bilingual Technical Help Analyst

Toronto, ON, Canada
North York, ON, Canada

$50,000 to $55,000 CAD / year · Full-time

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Job details

Pay: $50,000 to $55,000 CAD / year
Job type: Full-time
Apply by: Dec 1, 2026
Experience: 2 to 3 years of relevant customer or tech support experience
Posting language: English
Posted: Nov 1, 2026

Original job description

Bilingual Technical Help Analyst

Introduction

Are you someone who enjoys providing dependable technical support in a calm, structured environment? Our client is seeking a bilingual Technical Help Analyst fluent in Quebec French and English to join their supportive team. This is a hybrid position based in Toronto, with initial onsite training and one day per week in-office thereafter. Enjoy a stable role where you can make a real impact helping professionals across Canada with everyday tech needs.

What You’ll Do

You will be the first point of contact for Tier 1 technical support, assisting real estate professionals with system access, password resets, listing visibility, and more. Your clear communication and commitment to service will ensure that users stay productive and supported. Most support is handled by email and phone.

Responsibilities

Provide Tier 1 support via phone and email for internal systems used by real estate professionals
Handle issues such as login problems, listing display errors, and general platform navigation
Escalate unresolved issues to the appropriate departments as needed
Log and follow up on support tickets through the CRM
Participate in testing new system updates
Assist with minor translation reviews, internal reporting, and ad hoc requests

Qualifications

Fluency in Quebec French and English, spoken and written
2 to 3 years of relevant customer or tech support experience
Familiarity with Google Workspace tools and basic CRM systems
Comfortable working independently and within a small team
Strong listening and communication skills, especially over the phone
Steady, calm, and professional under pressure
Post-secondary education preferred

Benefits

$50,000 to $55,000 base salary plus up to 10% annual bonus
Three weeks of vacation
Full benefits package
RRSP matching after one year
Hybrid work schedule with one consistent office day per week (Tuesday)

Why Work with Us

Join a stable company with over 500 employees and a collaborative support team. The work is structured, the manager is relaxed and supportive, and the environment is ideal for someone who values predictability and professionalism. With only one interview and a simple background check, this is a smooth and welcoming hiring process.

Disclosure: "Bilingual Source uses artificial intelligence (AI) technology to assist in screening and assessing applicants for this position. This technology helps us match your unique language skills and professional experience with the specific needs of our clients. Final hiring and interview decisions continue to be made by our human recruitment experts."

Vacancy: This is an existing vacancy with immediate availability. Our client is currently seeking Bilingual Technical Help Analyst (French Required).

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More about this job

Responsibilities

Provide Tier 1 technical support to real estate professionals by phone and email, resolving access, password, listing display, and platform navigation issues. Track and follow up on support tickets, escalate unresolved problems, test system updates, and assist with translation reviews, reporting, and other requests.

Requirements

Fluency in Quebec French and English, both spoken and written, and 2 to 3 years of relevant customer or technical support experience are required. Candidates should know Google Workspace and basic CRM systems, communicate effectively, work independently and in a small team, and remain calm under pressure; post-secondary education is preferred.

Skills

Quebec French Fluency
English Fluency
Tier 1 Technical Support
Customer Support
Phone Support
Email Support
Troubleshooting
Password Resets
System Access Support
CRM Ticket Management
Google Workspace
System Update Testing
Translation Review
Internal Reporting
Communication
Active Listening

Benefits

Annual Bonus Up To 10%
Three Weeks Of Vacation
Full Benefits Package
RRSP Matching After One Year
Hybrid Work Schedule

Visa sponsorship

Not detected in the job text

Keywords

Tier 1 Technical Support
Real Estate Professionals
Internal Systems
System Access
Password Resets
Listing Display Errors
Platform Navigation
Phone Support
Email Support
Support Tickets
CRM
Google Workspace
System Update Testing
Translation Reviews
Internal Reporting
Quebec French
English
Customer Support
Technical Support
Hybrid Work

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