Find work in Canada.

545,929 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added just now
T
Bilingual Client Experience Advisor - January 2027 - Tangerine
Tangerine
Moncton, NB
- Full-time
Bilingual (French And English) Client Experience Advisor - Tangerine
Added 15 mins ago
SP
Customer Success Manager - Core Clouds
Salesforce Partner Canada
Toronto, ON
- Full-time
…functions as an extension of the customer’s workforce and a trusted advisor, identifying and addressing both technical and business concerns and aligning them strategically with customer…
Added 15 mins ago
D
Advisor, Personal
Desjardins
Quebec, QC
- Full-time
As a personal advisor, you help serve, prospect for, solicit, and develop and maintain business relationships with members and clients. You provide services tailored to client needs in…
Added 15 mins ago
MK
MK Eaton Centre - Seasonal Sales Assistant
Michael Kors
Toronto, ON
- Part-time
Act as a fashion advisor while demonstrating product knowledge
Added 15 mins ago
B
VP Sales Lead
BMO
Waterloo, ON · MARS
- Full-time
…commercial clients. In this role, you'll serve as a trusted advisor to business owners, executives, and key decision-makers, helping them navigate opportunities, manage risk, and achieve…
Added 16 mins ago
NS
Customer Account Executive II (Hybrid)
Nitro Software
Toronto, ON
- Full-time
Develop strong understanding of customers and serve as a trusted advisor
Added 45 mins ago
B
Senior Director, Learning & Development
BGBx
Canada
- Full-time
…engage stakeholders, and drive meaningful results throughout the product lifecycle. The work is complex, fast-moving, and deeply connected to improving lives, creating opportunities for…
Added 45 mins ago
O
Legal Counsel
OpenText
Waterloo, ON
- Full-time
In this role, you will be a trusted Legal advisor and business partner collaborating with cross-functional teams and diverse internal clients. You'll handle escalations with finesse and…
Added 45 mins ago
O
Legal Counsel
OpenText
Ottawa, ON
- Full-time
In this role, you will be a trusted Legal advisor and business partner collaborating with cross-functional teams and diverse internal clients. You'll handle escalations with finesse and…
Added 45 mins ago
O
Legal Counsel
OpenText
Toronto, ON
- Full-time
In this role, you will be a trusted Legal advisor and business partner collaborating with cross-functional teams and diverse internal clients. You'll handle escalations with finesse and…
Added 45 mins ago
T
AVP, Technology Portfolio Management, Transaction Banking & Payments, TD Securities
TD
Toronto, ON
- Full-time
…strategy into executable technology priorities in partnership with Product, Operations and…
Added 45 mins ago
O
Legal Counsel
OpenText
Richmond Hill, ON
- Full-time
In this role, you will be a trusted Legal advisor and business partner collaborating with cross-functional teams and diverse internal clients. You'll handle escalations with finesse and…
Added 45 mins ago
O
Legal Counsel
OpenText
Mississauga, ON
- Full-time
In this role, you will be a trusted Legal advisor and business partner collaborating with cross-functional teams and diverse internal clients. You'll handle escalations with finesse and…
Added 1 hour ago
HP
Terittory Account Manager - Networking
Hewlett Packard Enterprise
Calgary, AB
- Full-time
…partners - using solution based consulting, becoming a trusted advisor and troubleshooting any…
Added 1 hour ago
Financial Advisor
The Canada Life Assurance Company
Calgary, AB · Edmonton, AB · Langley (District), BC · Vancouver, BC · Winnipeg, MB · Moncton, NB · St. John's, NL · Halifax, NS · Hamilton, ON · Kitchener, ON · London, ON · Ottawa, ON · Peterborough, ON · Pickering, ON · Toronto, ON · Charlottetown, PE · Regina, SK · Langley, Brit
As a Financial Advisor you'll leverage your expertise to understand clients' unique needs and provide personalized advice and solutions that support their financial, physical, and mental…
Added 1 hour ago
G
ACCOUNT MANAGER - CONTRACT
GreenShield
Toronto, ON
- $74,269 to $92,837 CAD / year
- Contract
Clarify administrative procedures, contractual terms, and product‑specific features for clients and Advisors.
Added 1 hour ago
Customer Account Executive III (Hybrid)
Nitro
Toronto, ON
Develop strong understanding of customers and serve as a trusted advisor
Added 1 hour ago
HG
H&M Sales Advisor
H&M Group
Burlington, ON
- Part-time
As a Sales Advisor, you'll be responsible for providing excellent customer service, welcoming & guiding customers through your store to actively sell our products and providing customers…
Added 1 hour ago
HG
H&M Sales Advisor
H&M Group
Oakville, ON
- Part-time
As a Sales Advisor, you'll be responsible for providing excellent customer service, welcoming & guiding customers through your store to actively sell our products and providing customers…
Added 1 hour ago
IE
Sr. Manager, Enterprise Transformation
IMAX Enhanced | Streaming & Consumer Technology
Mississauga, ON
- Full-time
Champion the integration of AI-driven solutions across business functions, partnering with product, technology, and business leaders to identify high-value opportunities and ensure…
Added 1 hour ago
Insurance Advisor
Talent Acquisition Team at Westland Insurance. Text reply only.
Burlington, ON
We’re searching for an Insurance Advisor. Are you searching for new possibilities?
Added 1 hour ago
T
Partner Customer Success Manager (PCSM) - Accounting & Advisory Channel
Teleperformance
TPCA The Well
- Full-time
As a Partner Customer Success Manager (PCSM), you are the dedicated post-sales commercial owner and strategic platform advisor for a high-value portfolio of 150–250 accounting firms,…
Added 1 hour ago
T
Partner Customer Success Manager (PCSM) - Accounting & Advisory Channel
Teleperformance
TPCA The Well
- Full-time
As a Partner Customer Success Manager (PCSM), you are the dedicated post-sales commercial owner and strategic platform advisor for a high-value portfolio of 150–250 accounting firms,…
Added 1 hour ago
T
Partner Customer Success Manager (PCSM) - Accounting & Advisory Channel
Teleperformance
TPCA The Well
- Full-time
As a Partner Customer Success Manager (PCSM), you are the dedicated post-sales commercial owner and strategic platform advisor for a high-value portfolio of 150–250 accounting firms,…
Added 1 hour ago
H
H&M Sales Advisor
H&M
Oakville, ON
- Part-time
As a Sales Advisor, you'll be responsible for providing excellent customer service, welcoming & guiding customers through your store to actively sell our products and providing customers…

Bilingual Source

Bilingual Technical Service Advisor

Guelph, ON, Canada

$50,000 to $57,500 CAD / year · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $50,000 to $57,500 CAD / year
Job type: Full-time
Apply by: Nov 29, 2026
Experience: At least 1 year of experience in customer service or a related customer-facing support role.
Posting language: English
Posted: Oct 30, 2026

Original job description

BILINGUAL TECHNICAL SERVICE ADVISOR (FRENCH AND ENGLISH REQUIRED)

Location: Fergus, Ontario

Work Model: Hybrid

Schedule: Monday to Friday, 8-hour day shifts

Employment: Permanent, full-time

Salary: $50,000 to $57,500 annually

Languages: French and English required. Strong spoken and written French skills and the ability to communicate effectively in English when providing technical and customer service support.

Work Eligibility: Legally entitled to work in Canada.

INTRODUCTION

Are you a customer service professional who enjoys solving problems, helping people, and learning how things work? Do you appreciate a structured work environment, predictable weekday hours, and the opportunity to develop your technical knowledge?

Our client, an established company in the commercial equipment sector, is seeking a Bilingual Technical Service Advisor to join its customer service team in Fergus, Ontario, near Guelph.

This permanent, full-time opportunity combines customer service, technical troubleshooting, and organized follow-through. You will help French-speaking and English-speaking customers understand equipment issues, identify practical solutions, and coordinate the next steps toward resolution.

WHY YOU'LL WANT THIS ROLE

Enjoy the stability of permanent, full-time employment with predictable Monday-to-Friday day shifts.

Benefit from a hybrid work arrangement based in Fergus, Ontario.

Develop your technical troubleshooting skills while helping customers resolve practical equipment issues.

Work with a supportive team and collaborate with service providers and internal colleagues.

Receive health-related benefits and access to an employee assistance program.

WHAT YOU'LL DO

You will be a trusted point of contact for customers seeking assistance with equipment-related questions and service concerns.

By listening carefully, gathering accurate information, and following established troubleshooting procedures, you will help customers understand their options and identify appropriate next steps.

You will also coordinate with service providers and internal teams to support timely resolutions, maintain accurate service records, and help create a positive customer experience.

RESPONSIBILITIES

Provide professional customer service and technical assistance in French and English.

Respond to customer inquiries by telephone and email, gathering the information needed to understand equipment issues.

Help troubleshoot and diagnose equipment concerns using customer descriptions and available product information.

Identify appropriate replacement parts using product details and serial information.

Coordinate with service providers when on-site technical assistance is required.

Review product and service information to help determine warranty eligibility.

Maintain accurate customer interactions, service records, and follow-up activities using customer management software.

Communicate with internal departments to coordinate service activities and resolve customer concerns.

Manage multiple customer inquiries while maintaining organized records and timely follow-through.

Help de-escalate challenging customer situations through active listening, patience, and practical problem-solving.

QUALIFICATIONS

Required:

At least 1 year of experience in customer service or a related customer-facing support role.

High school diploma or equivalent education.

Strong spoken and written French skills and effective English communication skills for responding to customer inquiries, explaining technical information, and coordinating service solutions.

Interest in technical troubleshooting and the ability to learn equipment-related concepts.

Strong listening, information-gathering, and problem-solving skills.

Ability to approach technical issues methodically and accurately.

Strong attention to detail and accurate record-keeping skills.

Familiarity with Microsoft Office applications.

Strong time management and organizational skills, with the ability to manage multiple priorities.

Professional, patient, and solution-focused approach when assisting customers with challenging situations.

Legally entitled to work in Canada.

Assets:

Post-secondary education.

Experience using Salesforce or a comparable customer relationship management system.

Previous exposure to technical customer support, equipment troubleshooting, or service coordination.

BENEFITS

Dental care coverage.

Vision care coverage.

Life insurance.

Employee assistance program.

Overtime pay where applicable.

Opportunities to develop technical knowledge and troubleshooting capabilities.

WHY WORK WITH US

Our client offers a structured, collaborative environment where reliable customer service, practical problem-solving, and attention to detail are valued.

You will have the opportunity to build your technical knowledge, develop strong working relationships, and become a dependable resource for customers and colleagues.

If you enjoy helping people, appreciate consistency in your workday, and want to continue developing your customer service and technical skills, we would welcome the opportunity to connect with you.

Bilingual Source uses artificial intelligence (AI) technology to assist in screening and assessing applicants for this position. This technology helps us match your unique language skills and professional experience with the specific needs of our clients. Final hiring and interview decisions continue to be made by our human recruitment experts.

This is an existing vacancy. Our client is currently seeking a Bilingual Technical Service Advisor.

Apply About employer

More about this job

Responsibilities

Provide bilingual customer service and technical assistance by responding to inquiries, gathering details, troubleshooting equipment concerns, identifying replacement parts, and helping assess warranty eligibility. Coordinate service providers and internal teams, maintain accurate customer and service records, and follow up to support timely resolutions.

Requirements

Requires at least one year of customer service or related customer-facing experience, a high school diploma or equivalent, strong spoken and written French, and effective English communication. Candidates should have an interest in technical troubleshooting, strong problem-solving and organizational skills, attention to detail, Microsoft Office familiarity, and legal authorization to work in Canada.

Skills

French And English Communication
Customer Service
Technical Troubleshooting
Equipment Diagnosis
Problem-Solving
Active Listening
Information Gathering
Parts Identification
Warranty Assessment
Service Coordination
Record-Keeping
Microsoft Office
Time Management
Organization
De-escalation

Benefits

Dental Care Coverage
Vision Care Coverage
Life Insurance
Employee Assistance Program
Overtime Pay

Visa sponsorship

Not detected in the job text

Keywords

Bilingual Customer Service
French
English
Technical Support
Equipment Troubleshooting
Equipment Diagnosis
Commercial Equipment
Customer Inquiries
Telephone Support
Email Support
Replacement Parts
Serial Information
Warranty Eligibility
Service Coordination
Service Providers
Salesforce
Microsoft Office
Customer Records
Follow-Up
Problem-Solving
Active Listening
De-escalation
Technical Information
Customer Experience

Report this job