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Added 13 mins ago
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Epic Certified Clinical & myChart Applications Analyst
Accenture
Mississauga, ON · Montreal, QC
- Full-time
Depending on the client engagement, the Epic Clinical Certified Consultant / Team Lead will be responsible for collaborating with Accenture team, software vendor team, and client in the…
Added 13 mins ago
GM
Maintenance Supervisor
General Motors
Oshawa, ON
- Full-time
Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable…
Added 13 mins ago
GM
Production Supervisor
General Motors
Oshawa, ON
- Full-time
Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable…
Added 13 mins ago
AC
Data Engineering Team Lead
Atlas Corp.
Vancouver, BC
- $120,000 to $130,000 CAD / year
As Team Lead, Data Engineering, you will be a hands-on technical and people leader responsible for the day-to-day direction of the Data Engineering team. You will directly manage Data…
Added 13 mins ago
Manager, Frontline Transformation
CONA Services
Brampton, ON
Lead pilot design and stakeholder alignment, using field feedback and performance insights to optimize the execution model
Added 13 mins ago
Manager, Sales Initiatives
CONA Services
Brampton, ON
…of subject matter experts within the organization. They will lead a team who will strategize, support and lead projects and improvement initiatives with a focus on both proﬁtable growth and…
Added 13 mins ago
Manager, Sales Initiatives
CONA Services
Brampton, ON
…of subject matter experts within the organization. They will lead a team who will strategize, support and lead projects and improvement initiatives with a focus on both proﬁtable growth and…
Added 13 mins ago
Manager, Frontline Transformation
CONA Services
Brampton, ON
Lead pilot design and stakeholder alignment, using field feedback and performance insights to optimize the execution model
Added 13 mins ago
Director, Artificial Intelligence Risk Management & Governance
Scotiabank
Toronto, ON
Lead the AI risk assessment process, including tiering of use cases by risk, Trusted AI assessments, and required mitigations before deployment.
Added 13 mins ago
LB
Brand Marketing Future Opportunities
Labatt Breweries of Canada
Toronto, ON
- Full-time
Bring ideas to life. Lead initiatives from brief through execution across creative, media, digital, social, experiential and in-market activation.
Added 13 mins ago
Sr. Brand Manager - Future Opportunities
Labatt Breweries of Canada
Toronto, ON
…a Senior Brand Manager who can think like a business owner, lead with the consumer and turn bold ideas into sustainable…
Added 13 mins ago
VS
Senior NPI Process Manufacturing Engineer
VIAVI Solutions
Ottawa, ON
- Full-time
Lead the development, optimization and documentation of manufacturing processes for new product introductions (NPIs) from concept through mass production.
Added 13 mins ago
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Deputy Program Manager (DPM) – Program Enablement
Thales
Ottawa, ON
- Full-time
…This role demands a highly developed communication skills to lead collaboratively in a cross-functional working…
Added 13 mins ago
T
Deputy Program Manager (DPM) – Ship Readiness & Sustainment (Costal/Core)
Thales
Ottawa, ON · Mill Bay, BC · Halifax, NS
- Full-time
…This role demands highly developed communication skills to lead collaboratively in a cross-functional working environment. Thales delivers on schedule, cost, scope, and quality requirements…
Added 13 mins ago
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Senior Project Manager (Internal PM)
Thales
Ottawa, ON
- Full-time
…quality, and customer performance requirements. The ability to lead and motivate a cross-functional integrated team is critical to…
Added 13 mins ago
LM
AVP or VP, Distribution
Liberty Mutual Canada
Remote, Canada
- Full-time
- Remote
Establish and lead broker planning, stewardship, and performance management processes, including development of broker compensation frameworks, service agreements, and governance structures.
Added 13 mins ago
IE
Warehouse Lead
Industrial Electric Manufacturing
Surrey, BC
- $34 to $46 CAD / hour
IEM is currently seeking a Warehouse Lead for our Surrey, B.C. location and will report into the Warehouse Supervisor. The Warehouse Lead is a working leader responsible for guiding a…
Added 14 mins ago
TI
Senior Consultant
TekStaff IT Solutions
ON · Ontario, Canada
- Contract
…The scale of the mandate, combined with the opportunity to lead through change and contribute to a major business transformation, makes this an excellent opportunity for learning, growth,…
Added 14 mins ago
CM
Business Development Presentative
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ON · Ontario, Canada
- Full-time
- Use AI and lead generation tools (e.g., Apollo, Sales Navigator, LinkedIn) to find prospects and improve outreach
Added 14 mins ago
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Lead DevOps Engineer
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ON · Simcoe, ON
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Lead capacity planning across environments and regions, and make sure growth and acquisition plans are reflected in infrastructure planning ahead of time.
Added 14 mins ago
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AVP or VP, Distribution
Liberty Mutual Canada
Toronto, ON
- Full-time
Establish and lead broker planning, stewardship, and performance management processes, including development of broker compensation frameworks, service agreements, and governance structures.
Added 14 mins ago
BS
Collections Supervisor
Bilingual Source
Mississauga, ON
- $75,000 to $85,000 CAD / year
- Full-time
Our client is seeking an experienced Collections Supervisor to lead an accounts receivable and collections team while strengthening collections performance, improving cash flow, and…
Added 14 mins ago
IC
Shift Lead
Insomnia Cookies
Toronto, ON
- $19 CAD / hour
- Internship
…coaching teammates and keeping the bakery running smoothly, you'll lead by example every…
Added 14 mins ago
T
Customer Success Manager, Scaled Programs (B2B SaaS)
ThoughtFarmer
Vancouver, BC
- $75,000 to $90,000 CAD / year
- Full-time
Ready to lead the next generation of the ThoughtFarmer customer journey?
Added 14 mins ago
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copy Software Architect - Principal Developer
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- Full-time
You will partner closely with VP-level stakeholders, guide a team of approximately five developers, and lead the architecture and delivery of complex, enterprise-scale technology solutions.

Bilingual Source

Collections Supervisor

Mississauga, ON, Canada

$75,000 to $85,000 CAD / year · Full-time

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Job details

Pay: $75,000 to $85,000 CAD / year
Job type: Full-time
Apply by: Dec 9, 2026
Experience: Minimum 3 years of experience in collections or accounts receivable, including at least 1 year in a supervisory or team leadership capacity.
Posting language: English
Posted: Nov 9, 2026

Original job description

Collections Supervisor

Introduction

Our client is seeking an experienced Collections Supervisor to lead an accounts receivable and collections team while strengthening collections performance, improving cash flow, and optimizing customer account processes. This is an excellent opportunity for a results-driven collections professional to expand their leadership capabilities, improve financial processes, and collaborate across Sales, Operations, Finance, and Customer Service.

Compensation: $75,000 to $85,000 annually, depending on experience and qualifications.

Vacancy Status: This is an existing vacancy with immediate availability.

What You’ll Do

As the Collections Supervisor, you will provide day-to-day leadership to the collections team, ensuring timely recovery of outstanding balances, effective management of delinquent accounts, and achievement of departmental performance targets.

You will play a key role in coaching team members, resolving complex account issues, implementing effective collection strategies, and identifying opportunities to improve operational efficiency and overall accounts receivable performance.

Responsibilities

Supervise, coach, and develop the collections team, establishing clear performance expectations and fostering accountability.
Monitor accounts receivable aging reports, identify delinquent accounts, and implement targeted collection strategies to reduce overdue balances.
Establish and monitor collections KPIs, including aging trends, collection rates, days sales outstanding (DSO), and overdue account recovery.
Oversee daily collection activities, ensuring consistent follow-up, timely payment arrangements, and effective resolution of outstanding balances.
Manage escalated collection matters, including complex billing disputes, payment discrepancies, and challenging customer situations.
Collaborate with Sales, Finance, Customer Service, and Operations to resolve account issues and improve payment recovery.
Review customer credit information and support credit risk assessments when required.
Prepare weekly and monthly collections reports, highlighting performance trends, outstanding balances, risks, and opportunities for improvement.
Identify and implement process improvements to enhance collections efficiency, reduce outstanding receivables, and strengthen internal controls.
Ensure adherence to company policies, collections procedures, and applicable regulatory requirements.
Maintain professional customer relationships while negotiating payment arrangements and resolving overdue accounts.

Qualifications

Diploma or degree in Accounting, Finance, Business Administration, or equivalent relevant experience.
Minimum 3 years of experience in collections or accounts receivable, including at least 1 year in a supervisory or team leadership capacity.
Demonstrated experience managing collections activities, delinquent accounts, and payment recovery strategies.
Strong understanding of accounts receivable processes, aging reports, collections KPIs, and credit risk management.
Proven ability to lead, motivate, coach, and develop a high-performing collections team.
Strong negotiation, conflict-resolution, and problem-solving skills.
Proficiency in Microsoft Excel, ERP systems, and accounts receivable or collections management software.
Excellent written and verbal communication skills in English.
Strong analytical abilities, attention to detail, and organizational skills.
Ability to manage competing priorities and achieve collection targets in a fast-paced environment.
Successful completion of a criminal reference check will be required as a condition of employment.

Benefits

This leadership opportunity offers the chance to further develop your expertise in collections management, team leadership, financial operations, and process improvement.

You will gain valuable cross-functional exposure while making a measurable impact on collections performance, cash flow, and operational efficiency.

Additional employer-sponsored benefits and compensation details will be discussed during the recruitment process.

Why Work with Us

This opportunity is ideal for an experienced collections professional looking to take the next step in their leadership career.

You will have the opportunity to lead and develop a team, implement effective collections strategies, influence operational improvements, and contribute directly to the organization's financial performance.

Our client is committed to an inclusive and accessible recruitment process. Accommodations are available upon request throughout the hiring process.

Disclosure:

"Bilingual Source uses artificial intelligence (AI) technology to assist in screening and assessing applicants for this position. This technology helps us match your professional experience and qualifications with the specific needs of our clients. Final hiring and interview decisions continue to be made by our human recruitment experts."

Vacancy: This is an existing vacancy with immediate availability. Our client is currently seeking a Collections Supervisor.

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More about this job

Responsibilities

Lead, coach, and develop the collections team while overseeing daily collection activities, delinquent accounts, payment arrangements, and escalated billing or payment issues. Monitor collections performance and reporting, collaborate across departments, and improve processes and controls to reduce overdue receivables and strengthen cash flow.

Requirements

Requires a diploma or degree in Accounting, Finance, Business Administration, or equivalent experience, plus at least three years in collections or accounts receivable, including one year in a supervisory or team leadership role. Candidates should have strong collections and credit-risk knowledge, leadership, negotiation, analytical, and communication skills, and proficiency with Excel, ERP systems, and collections software; a criminal reference check is required.

Skills

Collections Management
Accounts Receivable
Team Leadership
Coaching And Development
Collections Strategy
Aging Report Analysis
KPI Monitoring
Days Sales Outstanding (DSO)
Payment Recovery
Billing Dispute Resolution
Credit Risk Assessment
Negotiation
Conflict Resolution
Process Improvement
Microsoft Excel
ERP Systems

Visa sponsorship

Not detected in the job text

Keywords

Collections
Accounts Receivable
Aging Reports
Collections KPIs
Collection Rates
Days Sales Outstanding (DSO)
Delinquent Accounts
Payment Arrangements
Payment Recovery
Billing Disputes
Credit Risk Management
Credit Assessments
Collections Reporting
Internal Controls
Process Improvement
Microsoft Excel
ERP Systems
Customer Account Management
Cash Flow
Regulatory Compliance
Team Leadership
Negotiation
Conflict Resolution

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