Customer service representative jobs in Canada (3,617 jobs)

Find customer service representative jobs across Canada. Choose a place, compare current openings and read the employer’s requirements.

Counted Nov 7, 2026

Hiring at a glance

View jobs

Open jobs: 3,617
Employers: 775

Advertised starting pay

Average starting payCAD / hour: $18.69Across 596 listings
Average starting payCAD / year: $48,339Across 93 listings

Employer-advertised starting pay, not employee salaries. Currencies and pay periods stay separate.

Where work happens

Remote: 1%31 listings
Hybrid: 6%225 listings
On-site: 93%3,356 listings

Not specified: <1% (5 listings)

Employers hiring include LCBO (516), Farm Boy Inc. (455), Circle K (298).

Sources & calculation notes

These figures describe the listings on this role page at the date shown, not the whole job market. Listings can change.

Employer-listed minimums from at least 10 listings per currency and pay period. These are advertised starting amounts, not employee salaries. Jobs without a minimum and unusual amounts are excluded.

Hybrid and on-site classifications may be inferred from descriptions. Check the original ad. How we count

Customer service representative jobs in Canada

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Added 2 months ago
PA
Customer Service Representative - Ottawa (YOW) Part Time
Porter Airlines Inc.
Ottawa, ON
- Part-time
Please note that this only applies to the Customer Service Representative position. If
Added 5 months ago
GA
Customer Service Agent
GAT Airline Ground Support
Grande Prairie, Alberta
- Full-time
As a customer service agent you are the first impression of a passengers airport experience. Customer Service positions encompass checking in and ticketing passengers, escorting passengers…
Added 5 months ago
FB
Customer Service Representative
Farm Boy Inc.
Oakville, Ontario
- Part-time
Added 3 months ago
AI
Remote - Customer Service Agent
American Income Life Insurance Company
Remote, Canada
- Full-time
- Remote
…seeking motivated people who are eager to learn, deliver standout service, and grow for the long…
Added 3 months ago
Lead Call Centre Agent
The Talent Team at Perimeter Aviation
Winnipeg, MB
Added 2 months ago
CK
Customer Service Representative (Part time)
Circle K
Mahone Bay, NS
- Part-time
As a Customer Service Representative, you will enjoy:
Added 2 months ago
Customer Service Representative
Circle K
Dartmouth, NS
As a Customer Service Representative, you will enjoy:
Added 1 month ago
Customer Service Representative
U-Haul
Moncton, NB
…in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team…
Added 2 months ago
CK
Customer Service Representative - Part TIme
Circle K
Halifax, NS
- Part-time
As a Customer Service Representative, you will enjoy:
Added 2 months ago
Customer Service Representative
Circle K
Rothesay, NB
As a Customer Service Representative, you will enjoy:
Added 5 months ago
S
Customer Service Agent 2-PT-Bilingual-Windsor
Serco
Windsor, Ontario
- Part-time
Provides excellent customer service during the delivery all Driver Examination Services.
Added 2 months ago
Customer Service Representative
Circle K
Saint-Louis de Kent, NB
As a Customer Service Representative, you will enjoy:
Added 2 months ago
Customer Service Representative
U-Haul
Newmarket, ON
…in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a…
Added 1 month ago
C
Contact Centre Representative (Mutual Funds, Remote)
CIBC
Toronto, ON
- Full-time
Added 5 months ago
FB
Customer Service Representative
Farm Boy Inc.
Toronto, Ontario
- Part-time
Added 5 months ago
BI
Customer Service Representative
Billyard Insurance Group Inc.
Etobicoke, Ontario
- Full-time
Job Posting – Customer Service Representative
Added 2 months ago
Customer Service Agent
CityofOttawa
Ottawa, ON
Added 2 months ago
FB
Customer Service Representative
Farm Boy Inc.
Barrie, ON
- From $17.6 CAD / hour
- Part-time
Added 3 months ago
TS
Call Centre Agent
The Sydney Call Centre
Sydney Indian Reserve No. 28A, NS · Sydney, NS
- Other
…operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across…
Added 3 months ago
TS
Customer Service Agent (Hiring Immediately)
The Sydney Call Centre
Sydney Indian Reserve No. 28A, NS · Sydney, NS
- Other
We are looking for Customer Service Representatives to support inbound customer service, help desk, and back-office processing representatives for commercial and public sector s
Added 3 months ago
TS
Contact Center Customer Service Representative
The Sydney Call Centre
Sydney Indian Reserve No. 28A, NS · Sydney, NS
- Other
…operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across…
Added 3 months ago
TS
Call Center Customer Service Representative
The Sydney Call Centre
Sydney Indian Reserve No. 28A, NS · Sydney, NS
- Other
…operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across…
Added 3 months ago
TS
Customer Service Agent
The Sydney Call Centre
Sydney Indian Reserve No. 28A, NS · Sydney, NS
- Other
…operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across…
Added 1 month ago
DI
Customer Service Representative - Ocean + Air Import
Delmar International Inc.
Montreal, QC
- Full-time
Reporting to the Director of CRM, North America, the Customer Service Representative - Ocean + Air Import plays an important role in supporting customer relationships and connecting our…
Added 2 months ago
B
Customer Service Representative
BMO
Deer Lake, NL
- Part-time
Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of…

Billyard Insurance Group Inc.

Customer Service Representative

Etobicoke, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Experience: 1-2 years of experience in an administrative or support role, preferably in insurance or financial services
Posting language: English
Posted: May 26, 2026

Original job description

Job Posting – Customer Service Representative

Billyard Insurance Group (BIG) is a leading force in the insurance industry, committed to attracting the best insurance professionals and equipping them with cutting-edge technology, tools, and unwavering support to thrive in today's dynamic insurance landscape. With a strong presence and continuous growth, we boast over 80 locations across Canada. Our dedication to excellence has earned us prestigious recognition, including being featured on Insurance Business Canada's esteemed Top Brokerages list for the past three years and securing a spot as one of Canada's Top Growing Companies in the renowned Globe and Mail's Report on Business. At Billyard Insurance Group, our mission is clear: to establish a nationally recognized insurance brokerage brand that empowers brokers and leads the digital insurance revolution.

ACCOUNT ASSISTANT

(This position requires a R.I.B.O. licence)

Are you highly organized, detail-oriented, and eager to support a fast-paced insurance team? Do you thrive in a collaborative environment where your administrative skills help drive business success? If so, we’d love to meet you!

As an Account Assistant at Billyard Insurance Group (BIG) Queensway, you’ll play a key role in keeping our operations running smoothly. You’ll handle essential administrative tasks, support our brokers, and help ensure an exceptional experience for our clients. If you're looking for a career where you can contribute to a dynamic, growing company while enjoying the flexibility of a hybrid work environment, this could be the perfect fit for you.

What does the Account Assistant do?

Responsibilities

As an Account Assistant, you’ll be the backbone of our team’s efficiency, ensuring everything behind the scenes runs seamlessly. Your responsibilities will include:

Managing client records and processing important documents with accuracy and care
Assisting in the preparation of client proposals, policy documents, and renewals
Supporting client communications by scheduling appointments and handling inquiries
Organizing and maintaining essential insurance paperwork and digital files
Coordinating internal meetings, training sessions, and team events
Providing administrative support to ensure our brokers can focus on delivering outstanding service

Does this sound like you?

You're a detail-oriented, proactive professional who takes pride in keeping things organized and running smoothly. You excel in:

Attention to detail – Accuracy is your superpower when managing documents and data
Communication – You’re clear, professional, and effective in both written and verbal interactions
Client service – You understand the importance of responsiveness and professionalism
Multitasking – You can juggle multiple responsibilities while staying organized and on top of deadlines
Teamwork – You enjoy working closely with colleagues and supporting a collaborative environment

Qualifications

High school diploma or equivalent (required)
1-2 years of experience in an administrative or support role, preferably in insurance or financial services
Strong proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint)
Experience working with insurance management software or CRM systems (an asset)
Post-secondary education in Business, Finance, Insurance, or a related field (an asset)

What We Offer

At BIG, we believe in investing in our brokers' success. We provide:

Industry-leading proprietary technology to streamline underwriting, quoting, and policy management.
Ongoing education and professional development to help you continuously refine your expertise.
A hybrid work environment, giving you the flexibility to build your business and manage your personal life.
A strong national brand with an established presence and a collaborative, growth-focused culture.
A competitive salary depending on skills and experience.

Our Commitment to Diversity, Inclusion and Belonging

Billyard Insurance Group is committed to building a transparent environment where everyone feels heard, welcomed, and included. We believe Diversity, Inclusion, and Belonging are fundamental in our vision to be the leading insurance platform in Canada. BIG is a proud, equal-opportunity workplace that is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity.

Our Commitment to Accessibility

Billyard Insurance Group is committed to developing an inclusive, barrier-free recruitment process and work environment. Should you require any accommodation, please inform us and we will work with you to meet your accessibility needs. For any accessibility-related assistance, requests for information in accessible alternative formats or to report any accessibility problems, please contact us at queensway@thebig.ca.

Apply About employer

More about this job

Responsibilities

As an Account Assistant, you will manage client records, assist in preparing client proposals, and support client communications. You will also organize essential paperwork and provide administrative support to brokers.

Requirements

A high school diploma is required, along with 1-2 years of experience in an administrative role, preferably in insurance. Proficiency in Microsoft Office and experience with insurance management software are preferred.

Skills

Attention To Detail
Communication
Client Service
Multitasking
Teamwork
Microsoft Office
Insurance Management Software
CRM Systems

Benefits

Ongoing Education
Professional Development
Hybrid Work Environment

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Insurance
Administrative Support
Client Proposals
Policy Documents
Renewals
Client Communications
Microsoft Office
Insurance Management Software
CRM Systems
Detail-Oriented
Proactive
Team Collaboration
Hybrid Work Environment
Organizational Skills
Communication Skills

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