Customer service representative jobs in Brampton, ON and nearby

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Added 2 months ago
NF
Insurance Client Service Representative (Contract)
Northbridge Financial
Mississauga, ON
- Full-time
- Other
We have a flexible hybrid model that allows you to work from home up to 2 days per week, with added flexibility for when you really need it
Added 2 months ago
NF
Insurance Client Service Representative (Contract)
Northbridge Financial Corporation
Mississauga, ON
- Full-time
We have a flexible hybrid model that allows you to work from home up to 2 days per week, with added flexibility for when you really need it
Added 3 months ago
AG
AV Customer Service Associate
ADI Global
Toronto, ON
- Full-time
The Customer Care Associate II, reporting to the Customer Care Supervisor, is responsible for providing outstanding customer service while managing a wider range of customer inquiries…
Added 5 months ago
BC
Customer Service Representative - Mississauga Office
Bestax Chartered Accountants
Mississauga, ON
- Full-time
Manage cross-border service requests by working closely with our Dubai team when clients require UAE business setup solutions
Added 4 months ago
SA
Account Executive / Customer Service Representative
St. Andrews Insurance Brokers
Vaughan, Ontario
- Full-time
St. Andrews Insurance is looking for a motivated and personable Customer Service Representative / Account Executive to join our growing team.
Added 2 months ago
SD
Part Time Customer Service Associate
Spence Diamonds Ltd.
Vaughan, ON
- $18.15 to $18.6 CAD / hour
- Part-time
As a member of customer service team at Spence, you embody our culture and values by providing an exceptional customer experience. You have a passion for our products and are comfortable…
Added 2 months ago
AD
Construction Customer Service Representative
ABL Direct
Mississauga, ON
- Full-time
Experienced in a Retail or Distribution CSR role providing service to contractors, suppliers and retail customers? Our client is seeking a professional and customer-focused Customer Service…
Added 5 months ago
BI
Customer Service Representative
Billyard Insurance Group Inc.
Etobicoke, Ontario
- Full-time
Job Posting – Customer Service Representative
Added 2 months ago
W
Customer Service Representative
Wesco
Mississauga, ON
- Full-time
As a Representative - Customer Service, you will respond to customer inquiries by telephone, e-mail and/or walk-ins to provide inquiry or problem resolution. You will resolve mostly routine…
Added 2 months ago
MI
Customer Service Representative
Magna International
Vaughan, ON
- Full-time
Responsible for all customer-service related duties as outlined in Mytox BOS Procedures (BOS 5/6), for customer(s) to which they are assigned
Added 5 months ago
HR
Customer Service Representative
Harry Rosen
Vaughan, Ontario
- Part-time
We are looking for a Customer Service Representative to join our Store team. In this role you’ll be responsible for:
Added 4 months ago
HR
Customer Service Representative
Harry Rosen
Mississauga, Ontario
- Part-time
We are looking for a Customer Service Representative to join our Store team. In this role you’ll be responsible for:
Added 2 months ago
Customer Service Representative
U-Haul
Mississauga, ON
…in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face…
Added 7 months ago
Join OBE As a Customer Service Representative
Oldcastle BuildingEnvelope
Concord, Ontario
We’re looking for Customer Service Representatives who thrive on solving problems, value precision, and bring a strong sense of reliability to the team. In this role, you’ll be a vital part…

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Billyard Insurance Group Inc.

Customer Service Representative

Etobicoke, ON, Canada

Full-time

Apply on LinkedIn About employer

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Job details

Job type: Full-time
Experience: 1-2 years of experience in an administrative or support role, preferably in insurance or financial services
Posting language: English
Posted: May 26, 2026

Original job description

Job Posting – Customer Service Representative

Billyard Insurance Group (BIG) is a leading force in the insurance industry, committed to attracting the best insurance professionals and equipping them with cutting-edge technology, tools, and unwavering support to thrive in today's dynamic insurance landscape. With a strong presence and continuous growth, we boast over 80 locations across Canada. Our dedication to excellence has earned us prestigious recognition, including being featured on Insurance Business Canada's esteemed Top Brokerages list for the past three years and securing a spot as one of Canada's Top Growing Companies in the renowned Globe and Mail's Report on Business. At Billyard Insurance Group, our mission is clear: to establish a nationally recognized insurance brokerage brand that empowers brokers and leads the digital insurance revolution.

ACCOUNT ASSISTANT

(This position requires a R.I.B.O. licence)

Are you highly organized, detail-oriented, and eager to support a fast-paced insurance team? Do you thrive in a collaborative environment where your administrative skills help drive business success? If so, we’d love to meet you!

As an Account Assistant at Billyard Insurance Group (BIG) Queensway, you’ll play a key role in keeping our operations running smoothly. You’ll handle essential administrative tasks, support our brokers, and help ensure an exceptional experience for our clients. If you're looking for a career where you can contribute to a dynamic, growing company while enjoying the flexibility of a hybrid work environment, this could be the perfect fit for you.

What does the Account Assistant do?

Responsibilities

As an Account Assistant, you’ll be the backbone of our team’s efficiency, ensuring everything behind the scenes runs seamlessly. Your responsibilities will include:

Managing client records and processing important documents with accuracy and care
Assisting in the preparation of client proposals, policy documents, and renewals
Supporting client communications by scheduling appointments and handling inquiries
Organizing and maintaining essential insurance paperwork and digital files
Coordinating internal meetings, training sessions, and team events
Providing administrative support to ensure our brokers can focus on delivering outstanding service

Does this sound like you?

You're a detail-oriented, proactive professional who takes pride in keeping things organized and running smoothly. You excel in:

Attention to detail – Accuracy is your superpower when managing documents and data
Communication – You’re clear, professional, and effective in both written and verbal interactions
Client service – You understand the importance of responsiveness and professionalism
Multitasking – You can juggle multiple responsibilities while staying organized and on top of deadlines
Teamwork – You enjoy working closely with colleagues and supporting a collaborative environment

Qualifications

High school diploma or equivalent (required)
1-2 years of experience in an administrative or support role, preferably in insurance or financial services
Strong proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint)
Experience working with insurance management software or CRM systems (an asset)
Post-secondary education in Business, Finance, Insurance, or a related field (an asset)

What We Offer

At BIG, we believe in investing in our brokers' success. We provide:

Industry-leading proprietary technology to streamline underwriting, quoting, and policy management.
Ongoing education and professional development to help you continuously refine your expertise.
A hybrid work environment, giving you the flexibility to build your business and manage your personal life.
A strong national brand with an established presence and a collaborative, growth-focused culture.
A competitive salary depending on skills and experience.

Our Commitment to Diversity, Inclusion and Belonging

Billyard Insurance Group is committed to building a transparent environment where everyone feels heard, welcomed, and included. We believe Diversity, Inclusion, and Belonging are fundamental in our vision to be the leading insurance platform in Canada. BIG is a proud, equal-opportunity workplace that is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity.

Our Commitment to Accessibility

Billyard Insurance Group is committed to developing an inclusive, barrier-free recruitment process and work environment. Should you require any accommodation, please inform us and we will work with you to meet your accessibility needs. For any accessibility-related assistance, requests for information in accessible alternative formats or to report any accessibility problems, please contact us at queensway@thebig.ca.

Apply on LinkedIn About employer

More about this job

Responsibilities

As an Account Assistant, you will manage client records, assist in preparing client proposals, and support client communications. You will also organize essential paperwork and provide administrative support to brokers.

Requirements

A high school diploma is required, along with 1-2 years of experience in an administrative role, preferably in insurance. Proficiency in Microsoft Office and experience with insurance management software are preferred.

Skills

Attention To Detail
Communication
Client Service
Multitasking
Teamwork
Microsoft Office
Insurance Management Software
CRM Systems

Benefits

Ongoing Education
Professional Development
Hybrid Work Environment

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Insurance
Administrative Support
Client Proposals
Policy Documents
Renewals
Client Communications
Microsoft Office
Insurance Management Software
CRM Systems
Detail-Oriented
Proactive
Team Collaboration
Hybrid Work Environment
Organizational Skills
Communication Skills

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