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Billyard Insurance Group Inc.

Customer Service Representative (Part-Time)

Toronto, ON, Canada
Greater Toronto Area, Canada, Canada

Pay: $18/hr
Apply by: Oct 22, 2026
Experience: Minimum 1 year of Canadian work experience
Working hours: 20 hours/week
Posting language: English
Posted: Sep 22, 2026

Apply About employer

Applications open in a new tab.

The title and job type details differ. Check the full description.

Original job description

Part-Time Customer Service Representative

Billyard Insurance Group (BIG), Georgetown, ON | In-Person

Billyard Insurance Group is hiring a part-time Customer Service Representative at our Georgetown location. This position is ideal for candidates with a sales background who are looking to grow within the insurance industry.

The Role

As the first point of contact for existing clients, you will be responsible for answering inbound calls, accessing carrier portals to process service requests, and contacting clients regarding policy renewals and additional coverage options. Strong verbal and written communication skills are essential.

Why BIG

BIG is an independent, award-winning Canadian brokerage founded in 1990, with 85+ branches and over 1,000 insurance professionals across the country. As an independent brokerage, we work with 30+ insurance carriers to find the right coverage for each client. At our Georgetown office, you will work alongside experienced advisors in a small team environment with flexible scheduling, direct mentorship, and opportunities for long-term career growth, including full-time positions and broker licensing.

Requirements

Minimum 1 year of Canadian work experience
Strong professional English communication skills (verbal and written)
RIBO license strongly preferred
Sales background or aptitude preferred
Fluent in Hindi and/or Punjabi (alongside English) to service our client base
Comfortable working with online portals and general office technology
Reliable, organized, and client-focused

Compensation & Schedule

20 hours/week guaranteed, across 4-5 days
$18/hr
In-person at our Georgetown, ON location
We encourage qualified candidates to apply.

If this sounds like a fit, we'd like to hear from you.

Apply About employer

More about this job

Responsibilities

The representative will serve as the primary point of contact for existing clients, handling inbound calls and processing service requests. They will also manage policy renewals and discuss additional coverage options with clients.

Requirements

Candidates must have at least one year of Canadian work experience and strong professional English communication skills. Proficiency in Hindi and/or Punjabi is required, and a RIBO license is strongly preferred.

Skills

Customer service
Sales
Communication
Insurance industry knowledge
Hindi
Punjabi
Office technology
Organization
Client-focused

Benefits

Flexible scheduling
Direct mentorship
Career growth opportunities

Visa sponsorship

Not detected in the job text

Keywords

Customer Service Representative
Insurance
Brokerage
Sales
Policy Renewals
Carrier Portals
RIBO License
Client Relations
Inbound Calls
Office Technology
Mentorship
Part-time

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