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Added 10 hours ago
C
Temporary Sales Associate
Coach
Mississauga, ON
- Part-time
Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make…
Added 1 day ago
KS
Temporary Sales Associate
kate spade new york
Toronto, ON · Halton Hills, ON
- Part-time
Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make…
Added 1 day ago
KS
Temporary Sales Associate
kate spade new york
Mirabel, QC · Montreal Premium Outlets
- Part-time
Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make…
Added 1 day ago
ES
Software Engineering Team Lead
Exchange Solutions
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Mentor engineers. Pair, review, and give direct feedback in the moment. Give your Manager and Director an accurate, unvarnished read on where each engineer stands technically.
Added 2 days ago
C
Temporary Sales Associate
Coach
Laval, QC
- Part-time
Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make…
Added 2 days ago
KS
Temporary Sales Associate
kate spade new york
Laval, QC · Carrefour Laval
- Part-time
Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make…
Added 2 days ago
C
Relationship Manager, Business Banking
CIBC
Toronto, ON
- Full-time
As a member of Business Banking team, you’ll be reporting to the Director or Senior Manager & Team Lead, Business Banking, providing new and existing clients with an exceptional client…
Added 2 days ago
C
Associate Relationship Manager, Business Banking
CIBC
Calgary, AB
- Full-time
As a member of Business Banking team, you’ll be reporting to the Director or Senior Manager, of Business Banking, providing new and existing clients with an exceptional client experience to…
Added 3 days ago
MM
Director, Marketing
Mitsubishi Motor Sales of Canada, Inc.
Mississauga, ON
- $155,000 to $170,000 CAD / year
- Full-time
The Director, Marketing is responsible for directing all tiers of marketing communication activities to build the brand, influence and acquire prospects (drive them to dealer showrooms,…
Added 3 days ago
WI
Senior Director, Brand & Marketing
Westland Insurance Group Ltd.
Burlington, ON
- Full-time
As Senior Director, Brand & Marketing, you’ll lead Westland’s national brand, marketing, and digital growth strategies, advancing our ambition to become Canada’s leading omnichannel…
Added 3 days ago
C
Temporary Sales Associate
Coach
Halton Hills, ON
- Part-time
Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make…
Added 3 days ago
C
Temporary Sales Associate
Coach
Mirabel, QC
- Part-time
Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make…
Added 3 days ago
Senior Director, Brand & Marketing
Talent Acquisition Team at Westland Insurance. Text reply only.
Burlington, ON · Surrey, BC · Calgary, AB
As Senior Director, Brand & Marketing, you’ll lead Westland’s national brand, marketing, and digital growth strategies, advancing our ambition to become Canada’s leading omnichannel…
Added 3 days ago
IF
Regional Director
iA Financial Group
Montreal, QC · Quebec, QC
- Full-time
…feel confident and secure about their future? As a Regional Director, you will play a key role in developing the advisor network through recruitment, early-career onboarding, disciplined…
Added 4 days ago
IF
Regional Director
iA Financial Group
Vancouver, BC · Toronto, ON · Montreal, QC
- Full-time
…feel confident and secure about their future? As a Regional Director, you will play a key role in developing the advisor network through recruitment, early-career onboarding, disciplined…
Added 4 days ago
IF
Regional Director
iA Financial Group (Industrial Alliance)
Toronto, ON
- Full-time
…feel confident and secure about their future? As a Regional Director, you will play a key role in developing the advisor network through recruitment, early-career onboarding, disciplined…
Added 4 days ago
C
Temporary Sales Associate
Coach
Niagara Falls, ON
- Part-time
Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make…
Added 4 days ago
C
Temporary Sales Associate
Coach
Markham, ON
- Part-time
Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make…
Added 4 days ago
C
Associate Relationship Manager, Business Banking
CIBC
Calgary, AB
- Full-time
As a member of Business Banking team, you’ll be reporting to the Director or Senior Manager, of Business Banking, providing new and existing clients with an exceptional client experience to…
Added 4 days ago
KS
Temporary Sales Associate
kate spade new york
Niagara Falls, ON · Canada One
- Part-time
Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make…
Added 4 days ago
AC
Director, Application Development - Customer Digital
Air Canada
Toronto, ON
- Full-time
The Director of Application Development will lead the design, development, and delivery of some of our most critical customer digital applications and all our in-house cargo applications.…
Added 5 days ago
D
Director, Digital Strategy
dentsu
Vancouver, BC
- Full-time
Identify opportunities to improve brand impact, acquisition, engagement, loyalty and media effectiveness, and convert them into sequenced recommendations with clear expected value.
Added 5 days ago
C
Temporary Sales Associate
Coach
Toronto, ON
- Part-time
Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make…
Added 5 days ago
C
Temporary Sales Associate
Coach
Mirabel, QC
- Part-time
Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make…
Added 5 days ago
ST
CRM & Customer Growth Manager
Scenic Tours Europe AG
Vancouver, BC
- $95,000 to $100,000 CAD / year
- Full-time
Map and optimize customer journeys from lead acquisition through booking, travel, post-travel engagement, loyalty, and repeat purchase.

BIMM

Senior Resource Manager

Toronto, ON, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Apply by: Apr 11, 2027
Experience: 5 years of experience in Resource Management, Workforce Planning, Project Management, Operations, or a similar role.
Posting language: English
Posted: Oct 13, 2026

Original job description

BIMM is booming, so we’re looking for a Senior Resource Manager to join our team!

As we observe a hybrid model, this role will require you to be in office 3 days per week to support our teams.

Who we are

BIMM is a Toronto-based agency that lives at the intersection of data, technology, and creativity to provide clients with high-performing campaigns and digital products that shape connected customer experiences. We’ve helped our clients implement fully integrated CRM customer journeys, built robust digital experiences, and created national loyalty programs with decades of experience in sectors of automotive, financial, telco and retail.

We are creative realists, which means our ideas and solutions are grounded in the realities of our clients’ business. We believe big ideas are nothing without big results (and flawless execution); high-performing agencies deliver high-performing campaigns, products, and experiences; and the best solutions happen when we collaborate with clients as partners.

This is an existing vacancy, not a made-up role - this one’s already got a desk waiting.

Who we're looking for

The Senior Resource Manager is responsible for planning, coordinating, and optimizing resource allocation across BIMM’s multidisciplinary teams, including Creative, Experience Design (XD), Technology, Strategy, and Client Leadership. The role serves as the central point of coordination for staffing decisions, ensuring the right people are assigned to the right opportunities based on skills, experience, availability, development goals, and business priorities.

The Senior Resource Manager also leads forward-looking workforce planning by translating the client, business development, and financial pipeline into actionable resource and hiring plans. This includes maintaining visibility into internal capacity, upcoming talent requirements, and the availability of freelancers, contractors, vendors, and nearshore/offshore resources.

Working closely with department leaders from Client Leadership, Operations, HR, Talent Team, and Finance, the Senior Resource Manager proactively identifies capacity constraints, staffing gaps, utilization risks, and future resourcing requirements. The role develops fulfillment strategies before resource needs affect client onboarding or delivery and maintains the integrity of BIMM’s resourcing data, forecasts, and workforce plans.

You will collaborate with:

Leaders and team members across Creative, XD, Technology, Strategy, Client Leadership, Project Management, Operations, HR, Talent Team, and Finance.
Reports to the Director of Operations.
Has no direct reports.
Coordinates the broader external resource ecosystem, including freelancers, contractors, staffing vendors, and nearshore/offshore partners.

Impact

The Senior Resource Manager ensures BIMM has the talent and capacity required to meet current and future client needs. By connecting business pipeline visibility with workforce planning, resource allocation, hiring, and external talent strategies, the role helps BIMM proactively address staffing risks, optimize utilization, support employee wellbeing, and deliver client work successfully.

The role also supports sustainable business growth by identifying talent requirements early, improving the timing of hiring and external resource engagement, and providing leadership with clear visibility into capacity, demand, and resource fulfillment plans.

Responsibilities

Resource planning and allocation: Own BIMM's workforce planning, resource allocation, and external talent management function, including capacity planning, staffing forecasts, resource fulfillment strategies, and the processes and governance required to support current and future business demand.
Pipeline and workforce planning: Own the workforce planning process by partnering with Client Leadership, Operations, Finance, HR, and department leaders to translate client, business development, and financial pipeline forecasts into actionable resource plans. Anticipate future capacity and capability needs, identify resource gaps, and, in partnership with the Talent Team, define hiring timelines and the most appropriate sourcing approach, including local, nearshore, offshore, employee, freelance, or contractor resources.
Capacity and fulfillment management: Evaluate forecasted demand against current capacity to identify what talent BIMM has available, what additional talent is required, and where existing resources can be transitioned or redeployed. Develop resource fulfillment plans using the appropriate combination of internal staffing, permanent hiring, freelancers, contractors, vendors, and nearshore/offshore resources.
Vendor and contingent workforce management: Maintain a centralized view of BIMM's external talent ecosystem, including freelancers, contractors, staffing agencies, and nearshore/offshore partners. Assess workforce demand against available capacity, identify external resource requirements, and, in partnership with the Talent Team, initiate and support staffing requests through approved vendors to address resource gaps and future hiring needs
.Freelance Management: Maintain a current roster of pre-approved freelance resources across core roles, capabilities, and skill sets to support forecasted business demand and resource planning activities. Monitor freelance capacity, availability, and capability coverage, identify potential resource gaps, and provide recommendations for contingent staffing needs. In partnership with the Talent Team, communicate freelance requirements and support the engagement of approved freelancers when external resources are required.
Data, reporting, and risk management: Maintain accurate and current resourcing data, forecasts, utilization reporting, hiring requirements, and external resource information. Proactively identify capacity constraints, overages, staffing gaps, workload concerns, fulfillment risks, and potential impacts to client onboarding or delivery, and develop mitigation plans with the appropriate leaders.

Requirements

5 years of experience in Resource Management, Workforce Planning, Project Management, Operations, or a similar role.
Experience managing resources across multiple disciplines, client accounts, and project types.
Strong understanding of how project engagements are staffed, delivered, and managed within a professional services, creative studio, technology, digital, or agency environment.
Experience translating business development, client, or financial pipeline information into workforce requirements, capacity forecasts, hiring priorities, and resource fulfillment plans.
Ability to assess project and client requirements and match individuals based on skills, experience, availability, capacity, development opportunities, and delivery needs.
Experience managing or coordinating freelancers, contractors, staffing vendors, and other external talent resources.
Understanding of nearshore and offshore delivery models and how they can support broader workforce and resource strategies.
Experience maintaining accurate resource plans, utilization data, capacity forecasts, hiring requirements, and workforce planning information.
Experience identifying and proactively resolving resource conflicts, overages, capacity constraints, staffing gaps, and delivery risks.
Ability to evaluate multiple fulfillment options, including internal allocation, employee transitions, permanent hiring, freelance or contract resources, staffing vendors, and nearshore/offshore support.
Strong analytical and problem-solving skills, with the ability to connect workforce demand, financial information, capacity data, and delivery requirements.
Strong organizational skills, with the ability to manage competing priorities and time-sensitive staffing requirements in a fast-paced environment.
Excellent verbal and written communication skills, with the ability to build productive relationships, manage external partners and facilitate workforce planning discussions across multiple departments.
Experience partnering with Operations, HR (including Talent Team), Finance, Client Leadership, and department leaders on staffing and workforce decisions.
Experience using resource management, project management, financial planning, CRM, or workflow tools such as M365 Suite, including Excel, Sage Intacct, Float, Workbook, Jira, or similar platforms.

What's in it for you?

Work Life Balance with BIMM days: Spend your birthday any way you’d like, as long as it’s not at the Extra day off to enjoy every summer holiday and a week-long end-of-year break. Boo-yah!
Benefits: We offer a comprehensive health & dental benefits plan with an Employee Assistance Program. BIMMers are also given extra $$$ to put towards wellness or health-related needs. Did we mention our RRSP with matching? A lil BIMM bonus to build your bank.
Culture: Our squad is fun, friendly and entirely egoless. Our social committee plans BIMM bashes,Tasty Thursdays and quarterly outings like candle making workshops, board game nights, Jays games and cooking Our summer and holiday parties are quite memorable as well! Having Fun Everyday is one of our core values.
We believe in working & meeting with We observe a hybrid working model in our beautiful dog-friendly office located in the Distillery District, stuffed with snacks.
Belonging: Our dedicated DEI committee provides thought-provoking insights which are reflected in our work; They also organize engaging awareness activities and events to showcase BIMMER’s professional talents and personalities. What talents might you bring? :)
Growth: BIMM is part of kyu collective which gives our employees access to the network’s resources, training, offices, and more. We also prioritize your personal and professional development with opportunities like on-site Lunch n’ Learns, conferences and online courses. Love 2 Learn.

BIMM is committed to providing an environment that is inclusive and accessible. We are an equal opportunity employer and consider all applicants for employment without discrimination. Please let us know if accommodation for the recruitment/interview process is required and we will work with you to make sure your needs are met.

AI In Recruitment

While we are exploring ways to best utilize AI in our hiring processes, BIMM currently does not use AI-enabled tools in our hiring process. All candidates are screened by humans, and approved by humans.

The range of annual base salary for full-time employees for this position is below. Please note that base pay offered may vary depending on factors including your city of residence, job-related knowledge, skills, and experience.

Total compensation range:: $100,000 CAD - $120,000 CAD

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More about this job

Responsibilities

Lead workforce planning and resource allocation across multidisciplinary teams, translating business, client, and financial forecasts into staffing, hiring, and external talent plans. Maintain accurate capacity and utilization data, manage external talent resources, and proactively address staffing gaps, workload concerns, and delivery risks.

Requirements

Requires at least five years of experience in resource management, workforce planning, project management, operations, or a related field, preferably in a professional services, creative, technology, digital, or agency environment. Candidates should have experience forecasting capacity and staffing needs, coordinating internal and external talent, managing resource risks, collaborating across departments, and using resource, project, financial, CRM, or workflow tools.

Skills

Workforce Planning
Resource Allocation
Capacity Planning
Staffing Forecasting
Pipeline Analysis
Freelance Management
Vendor Management
Contingent Workforce Management
Utilization Reporting
Risk Management
Hiring Planning
Cross-Functional Collaboration
Analytical Problem-Solving
Project Management
Financial Planning
Communication

Benefits

Health and Dental Insurance
Employee Assistance Program
Wellness Allowance
RRSP Matching
Additional Summer Day Off
End-of-Year Break
Professional Development
Training and Courses

Visa sponsorship

Not detected in the job text

Keywords

Workforce Planning
Resource Management
Resource Allocation
Capacity Forecasting
Staffing Forecasts
Pipeline Planning
Talent Acquisition
Freelancers
Contractors
Staffing Vendors
Nearshore Delivery
Offshore Delivery
Utilization Reporting
Workforce Analytics
Professional Services
Creative Agency
Digital Agency
Client Leadership
Project Management
Operations
Finance
Human Resources
M365 Suite
Excel
Sage Intacct
Float
Workbook
Jira
CRM
Workflow Tools

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