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Added 24 mins ago
AH
Director of Finance And Operations
Axxel HR
Montreal, QC
- Full-time
Reporting to senior school leadership and working closely with the Board of Directors' Finance Committee, the Director of Finance & Operations will oversee the school's financial…
Added 39 mins ago
UO
Co-op Coordinator
University of Victoria
Victoria, BC
- Full-time
Reporting to the Associate Director, and working closely with all programs in relevant faculties and departments, the Co-op Coordinator will support the strategic direction and promote the…
Added 54 mins ago
UO
Director, Child Care Services
University of Victoria
Victoria, BC
- Full-time
Human Resources planning and management - Oversee all training, professional development, performance management, and goal development activities in Child Care in alignment with the values…
Added 54 mins ago
S
Manager, Business Function Products, BC Health Workday
Sanya’k̓ula
BC · British Columbia, Canada
- Full-time
…PHC, PHSA and VCHA). The program began in 2023 to implement a Human Capital Management System (HCMS) software solution as part of the BC Health Human Resources Strategy to transform HR…
Added 54 mins ago
UO
Director, Administration
University of Victoria
Victoria, BC
- Full-time
The DA is also responsible for advising, guiding, supporting and coordinating Faculty-wide staff human resources management, including workforce planning, ensuring consistency with all…
Added 54 mins ago
SE
National Account Manager
Sony Electronics
Toronto, ON
- Full-time
Working closely with Business Managers, the Sales Director, and other cross-functional partners, the National Account Manager translates customer and market insights into actionable…
Added 54 mins ago
PH
Manager, Clinical ServicesProgram Operations
Provincial Health Services Authority
Victoria, BC
- Full-time
The Manager, Clinical Services/Program Operations, reports to a Director and in co-management with a Medical Director, and provides clinical and operational leadership, management expertise…
Added 1 hour ago
PH
Manager, 3D Printing & Clinical Engineering
Provincial Health Services Authority
Vancouver, BC
- Full-time
Reporting to the Director, Motion Lab & Clinical Technology, this role is accountable for leading a multidisciplinary team of engineers, rehabilitation technologists, and technical…
Added 2 hours ago
TM
Director of Strategic Research, Partnerships & Special Projects
Toronto Metropolitan University
Toronto, ON
- Temporary
…complex research initiatives, you will connect people, ideas, and resources to bring the School’s research ambitions to…
Added 3 hours ago
AH
Program Manager
Alberta Health Services
AB · Greater Edmonton Metropolitan Area
- Temporary
…Engages key enabling departments – including Finance, Legal, Human Resources, Communications, CPSM, and external partners to ensure initiatives are strategically aligned, operationally…
Added 4 hours ago
CO
Director, Health, Safety, & Organizational Resilience
City of Saint John
Saint John, NB
- Full-time
The Director of Occupational Health, Safety & Organizational Resilience provides enterprise-wide strategic leadership for the transformation, modernization, and continuous improvement of…
Added 4 hours ago
S
Talent and Business Operations Manager, Stores
sephora.com
Halifax, NS
- Full-time
…Sephora’s operational standards. Reporting directly to the Store Director and collaborating closely with the Client Experience and Beauty Services Managers, you will also manage a team that…
Added 4 hours ago
D8
#283.1 - Continuing, Part-time (.200 FTE) English/French Literacy
District 82 School
New Hazelton, BC
- Part-time
Added 5 hours ago
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Assistant Clinical Services Manager - Clinical Resource Team
William Osler Health System
Brampton, ON
- Full-time
…advancing patient care outcomes under the direction of the Director for Access and Flow, Scheduling Services, Infection Prevention and Control CRT, Registration and…
Added 6 hours ago
SM
Unit Assistant, Emergency
Stevenson Memorial Hospital
Alliston, ON
- Internship
Accommodations for persons with disabilities required during the recruitment process are available upon request by notifying Human Resources at (705) 434-3377 ext 3354
Added 7 hours ago
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Code Enforcement Officer
Canandaigua Fire Dept
Montreal, QC · Urban agglomeration of Montreal, QC
- Full-time
The City Manager and Director of Planning and Development are seeking to fill the position of Code Enforcement Officer. The person will have strong administrative skills, be trustworthy,…
Added 7 hours ago
M
Director, People & Culture
Microserve
AB · Alberta, Canada
- Full-time
Microserve is looking for a Director, People & Culture to ensure our people, leaders, and teams have the support, programs, and practices they need to do great work and grow with the…
Added 8 hours ago
S
Social Worker, MSW, Perinatal Mental Health and Substance Use Programs - BC Women’s Hospital & Health Centre
Sanya’k̓ula
Vancouver, BC
- Full-time
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Added 8 hours ago
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Secondary Campus Principal
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Abbotsford, BC
- Full-time
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Added 8 hours ago
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Manager, Employment Programs (Church Location)
Newcomer Women's Services Toronto
Toronto, ON
- Full-time
Translate the organization's strategic plan into annual program priorities, measurable outcomes and workplans, in collaboration with the Director and Assistant Manager.
Added 8 hours ago
TU
Arts Research Centres Assistant
The University of British Columbia
Vancouver, BC
- $4,719 to $4,960 CAD / month
- Full-time
Provides information and guidance to the centres surrounding student appointments, payroll, and other human resources inquiries.
Added 9 hours ago
MANAGER DEVELOPMENT ENGINEERING
City of Toronto
Toronto, ON
Reporting to the Project Director in the Engineering Review Section, the Manager of Development Engineering provides the technical, financial, and administrative oversight needed to…
Added 9 hours ago
S
Store Director
sephora.com
Halifax, NS
- Full-time
As the next Store Director at Sephora, you will oversee and manage the overall client service experience, people development, sales, productivity, merchandising, operations, and human…
Added 9 hours ago
TR
Senior Director, GTM AI Product Leader
Thomson Reuters
Toronto, ON · Canada, Toronto, Ontario
- Full-time
We are looking for a Senior Director to own the AI roadmap and strategy for our go-to-market organization: Sales, Customer Success, Professional Services, and Partnerships. You will partner…
Added 9 hours ago
Manager, Pension and Pool Reporting
Government of Alberta
AB
…insurance and pension sectors, as well as delivers centralized human resource services for government. Committed to responsible fiscal management, Treasury Board and Finance supports…

BIMM

Senior Resource Manager

Toronto, ON, Canada

Full-time

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Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Apr 24, 2027
Experience: 5 years of experience in Resource Management, Workforce Planning, Project Management, Operations, or a similar role.
Posting language: English
Posted: Oct 26, 2026

Original job description

BIMM is booming, so we’re looking for a Senior Resource Manager to join our team!

As we observe a hybrid model, this role will require you to be in office 3 days per week to support our teams.

Who we are

BIMM is a Toronto-based agency that lives at the intersection of data, technology, and creativity to provide clients with high-performing campaigns and digital products that shape connected customer experiences. We’ve helped our clients implement fully integrated CRM customer journeys, built robust digital experiences, and created national loyalty programs with decades of experience in sectors of automotive, financial, telco and retail.

We are creative realists, which means our ideas and solutions are grounded in the realities of our clients’ business. We believe big ideas are nothing without big results (and flawless execution); high-performing agencies deliver high-performing campaigns, products, and experiences; and the best solutions happen when we collaborate with clients as partners.

This is an existing vacancy, not a made-up role - this one’s already got a desk waiting.

Who we're looking for

The Senior Resource Manager is responsible for planning, coordinating, and optimizing resource allocation across BIMM’s multidisciplinary teams, including Creative, Experience Design (XD), Technology, Strategy, and Client Leadership. The role serves as the central point of coordination for staffing decisions, ensuring the right people are assigned to the right opportunities based on skills, experience, availability, development goals, and business priorities.

The Senior Resource Manager also leads forward-looking workforce planning by translating the client, business development, and financial pipeline into actionable resource and hiring plans. This includes maintaining visibility into internal capacity, upcoming talent requirements, and the availability of freelancers, contractors, vendors, and nearshore/offshore resources.

Working closely with department leaders from Client Leadership, Operations, HR, Talent Team, and Finance, the Senior Resource Manager proactively identifies capacity constraints, staffing gaps, utilization risks, and future resourcing requirements. The role develops fulfillment strategies before resource needs affect client onboarding or delivery and maintains the integrity of BIMM’s resourcing data, forecasts, and workforce plans.

You will collaborate with:

Leaders and team members across Creative, XD, Technology, Strategy, Client Leadership, Project Management, Operations, HR, Talent Team, and Finance.
Reports to the Director of Operations.
Has no direct reports.
Coordinates the broader external resource ecosystem, including freelancers, contractors, staffing vendors, and nearshore/offshore partners.

Impact

The Senior Resource Manager ensures BIMM has the talent and capacity required to meet current and future client needs. By connecting business pipeline visibility with workforce planning, resource allocation, hiring, and external talent strategies, the role helps BIMM proactively address staffing risks, optimize utilization, support employee wellbeing, and deliver client work successfully.

The role also supports sustainable business growth by identifying talent requirements early, improving the timing of hiring and external resource engagement, and providing leadership with clear visibility into capacity, demand, and resource fulfillment plans.

Responsibilities

Resource planning and allocation: Own BIMM's workforce planning, resource allocation, and external talent management function, including capacity planning, staffing forecasts, resource fulfillment strategies, and the processes and governance required to support current and future business demand.
Pipeline and workforce planning: Own the workforce planning process by partnering with Client Leadership, Operations, Finance, HR, and department leaders to translate client, business development, and financial pipeline forecasts into actionable resource plans. Anticipate future capacity and capability needs, identify resource gaps, and, in partnership with the Talent Team, define hiring timelines and the most appropriate sourcing approach, including local, nearshore, offshore, employee, freelance, or contractor resources.
Capacity and fulfillment management: Evaluate forecasted demand against current capacity to identify what talent BIMM has available, what additional talent is required, and where existing resources can be transitioned or redeployed. Develop resource fulfillment plans using the appropriate combination of internal staffing, permanent hiring, freelancers, contractors, vendors, and nearshore/offshore resources.
Vendor and contingent workforce management: Maintain a centralized view of BIMM's external talent ecosystem, including freelancers, contractors, staffing agencies, and nearshore/offshore partners. Assess workforce demand against available capacity, identify external resource requirements, and, in partnership with the Talent Team, initiate and support staffing requests through approved vendors to address resource gaps and future hiring needs
.Freelance Management: Maintain a current roster of pre-approved freelance resources across core roles, capabilities, and skill sets to support forecasted business demand and resource planning activities. Monitor freelance capacity, availability, and capability coverage, identify potential resource gaps, and provide recommendations for contingent staffing needs. In partnership with the Talent Team, communicate freelance requirements and support the engagement of approved freelancers when external resources are required.
Data, reporting, and risk management: Maintain accurate and current resourcing data, forecasts, utilization reporting, hiring requirements, and external resource information. Proactively identify capacity constraints, overages, staffing gaps, workload concerns, fulfillment risks, and potential impacts to client onboarding or delivery, and develop mitigation plans with the appropriate leaders.

Requirements

5 years of experience in Resource Management, Workforce Planning, Project Management, Operations, or a similar role.
Experience managing resources across multiple disciplines, client accounts, and project types.
Strong understanding of how project engagements are staffed, delivered, and managed within a professional services, creative studio, technology, digital, or agency environment.
Experience translating business development, client, or financial pipeline information into workforce requirements, capacity forecasts, hiring priorities, and resource fulfillment plans.
Ability to assess project and client requirements and match individuals based on skills, experience, availability, capacity, development opportunities, and delivery needs.
Experience managing or coordinating freelancers, contractors, staffing vendors, and other external talent resources.
Understanding of nearshore and offshore delivery models and how they can support broader workforce and resource strategies.
Experience maintaining accurate resource plans, utilization data, capacity forecasts, hiring requirements, and workforce planning information.
Experience identifying and proactively resolving resource conflicts, overages, capacity constraints, staffing gaps, and delivery risks.
Ability to evaluate multiple fulfillment options, including internal allocation, employee transitions, permanent hiring, freelance or contract resources, staffing vendors, and nearshore/offshore support.
Strong analytical and problem-solving skills, with the ability to connect workforce demand, financial information, capacity data, and delivery requirements.
Strong organizational skills, with the ability to manage competing priorities and time-sensitive staffing requirements in a fast-paced environment.
Excellent verbal and written communication skills, with the ability to build productive relationships, manage external partners and facilitate workforce planning discussions across multiple departments.
Experience partnering with Operations, HR (including Talent Team), Finance, Client Leadership, and department leaders on staffing and workforce decisions.
Experience using resource management, project management, financial planning, CRM, or workflow tools such as M365 Suite, including Excel, Sage Intacct, Float, Workbook, Jira, or similar platforms.

What's in it for you?

Work Life Balance with BIMM days: Spend your birthday any way you’d like, as long as it’s not at the Extra day off to enjoy every summer holiday and a week-long end-of-year break. Boo-yah!
Benefits: We offer a comprehensive health & dental benefits plan with an Employee Assistance Program. BIMMers are also given extra $$$ to put towards wellness or health-related needs. Did we mention our RRSP with matching? A lil BIMM bonus to build your bank.
Culture: Our squad is fun, friendly and entirely egoless. Our social committee plans BIMM bashes,Tasty Thursdays and quarterly outings like candle making workshops, board game nights, Jays games and cooking Our summer and holiday parties are quite memorable as well! Having Fun Everyday is one of our core values.
We believe in working & meeting with We observe a hybrid working model in our beautiful dog-friendly office located in the Distillery District, stuffed with snacks.
Belonging: Our dedicated DEI committee provides thought-provoking insights which are reflected in our work; They also organize engaging awareness activities and events to showcase BIMMER’s professional talents and personalities. What talents might you bring? :)
Growth: BIMM is part of kyu collective which gives our employees access to the network’s resources, training, offices, and more. We also prioritize your personal and professional development with opportunities like on-site Lunch n’ Learns, conferences and online courses. Love 2 Learn.

BIMM is committed to providing an environment that is inclusive and accessible. We are an equal opportunity employer and consider all applicants for employment without discrimination. Please let us know if accommodation for the recruitment/interview process is required and we will work with you to make sure your needs are met.

AI In Recruitment

While we are exploring ways to best utilize AI in our hiring processes, BIMM currently does not use AI-enabled tools in our hiring process. All candidates are screened by humans, and approved by humans.

The range of annual base salary for full-time employees for this position is below. Please note that base pay offered may vary depending on factors including your city of residence, job-related knowledge, skills, and experience.

Total compensation range:: $100,000 CAD - $120,000 CAD

Apply About employer

More about this job

Responsibilities

Lead workforce planning and resource allocation across multidisciplinary teams, translating business, client, and financial forecasts into staffing, hiring, and fulfillment plans. Manage internal capacity and external talent resources while maintaining accurate forecasts and proactively addressing staffing gaps, utilization risks, and delivery concerns.

Requirements

Requires at least five years of experience in resource management, workforce planning, project management, operations, or a related role, preferably in a professional services, creative, technology, digital, or agency environment. Candidates should have experience with cross-disciplinary staffing, pipeline-based workforce planning, external talent, resource data and forecasting, and tools such as Excel, Sage Intacct, Float, Workbook, or Jira.

Skills

Workforce Planning
Resource Allocation
Capacity Planning
Staffing Forecasting
Pipeline Analysis
Freelance Management
Vendor Management
Contingent Workforce Management
Utilization Reporting
Hiring Planning
Risk Management
Cross-Functional Collaboration
Analytical Problem-Solving
Project Management
Financial Planning
Communication

Benefits

Health Insurance
Dental Insurance
Employee Assistance Program
Wellness Allowance
RRSP Matching
Birthday Day Off
Additional Summer Day Off
End-of-Year Break
Professional Development
Training and Courses

Visa sponsorship

Not detected in the job text

Keywords

Workforce Planning
Resource Management
Resource Allocation
Capacity Forecasting
Staffing Forecasts
Pipeline Forecasting
Talent Acquisition
Freelancers
Contractors
Staffing Vendors
Nearshore Delivery
Offshore Delivery
Utilization Reporting
Workforce Fulfillment
Client Leadership
Creative
Experience Design
Technology
Strategy
Operations
Finance
Human Resources
M365 Suite
Excel
Sage Intacct
Float
Workbook
Jira
Professional Services
Digital Agency

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