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Added 27 mins ago
L
Tech Vendor Management Manager
lululemon
Vancouver, BC
- Full-time
Reporting to the Senior Director, Procurement, the Manager, Technology Vendor Management partners with business and technology stakeholders to ensure strategic suppliers deliver strong…
Added 27 mins ago
ND
Marketing Manager, Retention & Lifecycle
No Days Wasted®
Toronto, ON
- Full-time
We win by getting people to try NDW. You make sure they come back. As Retention & Lifecycle Manager, you own every customer after their first order. You are obsessed with our customers and…
Added 27 mins ago
E
Capital Asset Manager (Alberta)
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Airdrie, AB · Extendicare Inc (Steeles Ave.)
- Full-time
Reporting to the Senior Director, Asset Manager, the Capital Asset Manager will oversee capital projects, capital budgets, renovations, and expansions for a portfolio of long-term care…
Added 27 mins ago
Construction Superintendent - Network (Canal Flats)
IREN
Canal Flats, BC
7+ years of experience in structured cabling / network infrastructure construction on large-scale data center, telecom, or mission-critical projects, including at least 3 years in a…
Added 56 mins ago
UO
Instructional Designer
University of Niagara Falls Canada
Niagara Falls, ON
- $75,000 to $85,000 CAD / year
- Contract
…contract. As an instructional designer you will report to the Manager: Instructional Design and work closely with the developing CTE team, including the Senior Instructional Designer, and…
Added 56 mins ago
Director, Client Enablement
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…AI Service, Workforce Management (WFM), Training & Quality, Data & Reporting, and Operational Excellence - under a cohesive, technology-driven operating model. Accountable for translating…
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System Architect - Krembil Centre for Neuroinformatics
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Toronto, ON
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Toronto, ON
- Full-time
…team to match Montreal's size and output. You manage to the data, build and run world-class onboarding, training and coaching, and partner across the organization to make the whole process…
Added 57 mins ago
G&
District Sales Manager
Grand & Toy
Vaughan, ON
- Full-time
…important markets. We're looking for a dynamic District Sales Manager to lead and develop a team of sales representatives serving small and mid-market customers throughout the GTA and…
Added 1 hour ago
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Senior IT Audit Manager
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- Full-time
…work provides vital assurance to the Board of Directors and senior management on the quality of internal control systems and reduces the risk of loss and reputational damage to the Company.…
Added 1 hour ago
MH
Sales Administration Specialist
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- Full-time
Senior Manager, Sales Process & Administration
Added 1 hour ago
Administrator, Billing
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Toronto, ON · Scarborough, ON
Reporting to the Manager, Operations, the Administrator, Billing, for will be responsible for supporting the daily activities of the telecommunications job site.
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IG
Project Manager - Finance
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Added 1 hour ago
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Director, Portfolio Operations & Performance
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Vancouver, BC
- $165,000 to $180,000 CAD / year
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Added 1 hour ago
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Business Development Manager
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Calgary, AB
- Full-time
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Added 1 hour ago
Senior Manager, Data Science & Service Intelligence
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Toronto, ON
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Manager/Director, Management Consulting
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- Full-time
Santis Health is seeking a growth-oriented leader to join our Management Consulting practice at the Manager, Senior Manager or Director level. This hybrid role, based in our Toronto office,…
Added 2 hours ago
BL
Paid Media Acquisition and Growth Specialist
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Plan, launch, and optimize paid acquisition campaigns across Google Ads and Meta Ads Manager, including keyword/audience strategy, bidding, budget management, retargeting, and display
Added 2 hours ago
DC
Quality Systems Specialist
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Concord, ON · CAN - Concord - AB Sciex LP
- Full-time
This position reports to the Senior Manager, QMS, and is part of the Quality Assurance & Regulatory Affairs Team located in Concord, Ontario and will be an on-site role.
Added 2 hours ago
T
Data Scientist III
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- Full-time
The Analytics, Insights & Artificial Intelligence (AI2) team delivers data- and analytics-driven insights that support informed decision-making and strategic planning across the…
Added 2 hours ago
IC
Cloud Operations, Senior Specialist
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Toronto, ON · Interac Corp. Head Office
- Full-time
Reporting to the Leader, Cloud Operations, the Senior Specialist, Cloud Operations provides senior-level AWS platform engineering expertise to operate, support, and continuously improve…
Added 2 hours ago
LI
Manager of Payroll and Benefits (Global)
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Remote, Canada
- $110,000 to $140,000 CAD / year
- Full-time
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Loopio is seeking a global Manager of Payroll and Benefits to ensure the accurate and timely payment of our employees and the effective administration of our benefits programs across all of…
Added 2 hours ago
PG
Product Manager
Pacer Group
Toronto, ON
- $55 to $60 CAD / hour
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Added 2 hours ago
MM
Senior Manager, Supply Chain Operations
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BIMM

Senior Resource Manager

Toronto, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Apr 24, 2027
Experience: 5 years of experience in Resource Management, Workforce Planning, Project Management, Operations, or a similar role.
Posting language: English
Posted: Oct 26, 2026

Original job description

BIMM is booming, so we’re looking for a Senior Resource Manager to join our team!

As we observe a hybrid model, this role will require you to be in office 3 days per week to support our teams.

Who we are

BIMM is a Toronto-based agency that lives at the intersection of data, technology, and creativity to provide clients with high-performing campaigns and digital products that shape connected customer experiences. We’ve helped our clients implement fully integrated CRM customer journeys, built robust digital experiences, and created national loyalty programs with decades of experience in sectors of automotive, financial, telco and retail.

We are creative realists, which means our ideas and solutions are grounded in the realities of our clients’ business. We believe big ideas are nothing without big results (and flawless execution); high-performing agencies deliver high-performing campaigns, products, and experiences; and the best solutions happen when we collaborate with clients as partners.

This is an existing vacancy, not a made-up role - this one’s already got a desk waiting.

Who we're looking for

The Senior Resource Manager is responsible for planning, coordinating, and optimizing resource allocation across BIMM’s multidisciplinary teams, including Creative, Experience Design (XD), Technology, Strategy, and Client Leadership. The role serves as the central point of coordination for staffing decisions, ensuring the right people are assigned to the right opportunities based on skills, experience, availability, development goals, and business priorities.

The Senior Resource Manager also leads forward-looking workforce planning by translating the client, business development, and financial pipeline into actionable resource and hiring plans. This includes maintaining visibility into internal capacity, upcoming talent requirements, and the availability of freelancers, contractors, vendors, and nearshore/offshore resources.

Working closely with department leaders from Client Leadership, Operations, HR, Talent Team, and Finance, the Senior Resource Manager proactively identifies capacity constraints, staffing gaps, utilization risks, and future resourcing requirements. The role develops fulfillment strategies before resource needs affect client onboarding or delivery and maintains the integrity of BIMM’s resourcing data, forecasts, and workforce plans.

You will collaborate with:

Leaders and team members across Creative, XD, Technology, Strategy, Client Leadership, Project Management, Operations, HR, Talent Team, and Finance.
Reports to the Director of Operations.
Has no direct reports.
Coordinates the broader external resource ecosystem, including freelancers, contractors, staffing vendors, and nearshore/offshore partners.

Impact

The Senior Resource Manager ensures BIMM has the talent and capacity required to meet current and future client needs. By connecting business pipeline visibility with workforce planning, resource allocation, hiring, and external talent strategies, the role helps BIMM proactively address staffing risks, optimize utilization, support employee wellbeing, and deliver client work successfully.

The role also supports sustainable business growth by identifying talent requirements early, improving the timing of hiring and external resource engagement, and providing leadership with clear visibility into capacity, demand, and resource fulfillment plans.

Responsibilities

Resource planning and allocation: Own BIMM's workforce planning, resource allocation, and external talent management function, including capacity planning, staffing forecasts, resource fulfillment strategies, and the processes and governance required to support current and future business demand.
Pipeline and workforce planning: Own the workforce planning process by partnering with Client Leadership, Operations, Finance, HR, and department leaders to translate client, business development, and financial pipeline forecasts into actionable resource plans. Anticipate future capacity and capability needs, identify resource gaps, and, in partnership with the Talent Team, define hiring timelines and the most appropriate sourcing approach, including local, nearshore, offshore, employee, freelance, or contractor resources.
Capacity and fulfillment management: Evaluate forecasted demand against current capacity to identify what talent BIMM has available, what additional talent is required, and where existing resources can be transitioned or redeployed. Develop resource fulfillment plans using the appropriate combination of internal staffing, permanent hiring, freelancers, contractors, vendors, and nearshore/offshore resources.
Vendor and contingent workforce management: Maintain a centralized view of BIMM's external talent ecosystem, including freelancers, contractors, staffing agencies, and nearshore/offshore partners. Assess workforce demand against available capacity, identify external resource requirements, and, in partnership with the Talent Team, initiate and support staffing requests through approved vendors to address resource gaps and future hiring needs
.Freelance Management: Maintain a current roster of pre-approved freelance resources across core roles, capabilities, and skill sets to support forecasted business demand and resource planning activities. Monitor freelance capacity, availability, and capability coverage, identify potential resource gaps, and provide recommendations for contingent staffing needs. In partnership with the Talent Team, communicate freelance requirements and support the engagement of approved freelancers when external resources are required.
Data, reporting, and risk management: Maintain accurate and current resourcing data, forecasts, utilization reporting, hiring requirements, and external resource information. Proactively identify capacity constraints, overages, staffing gaps, workload concerns, fulfillment risks, and potential impacts to client onboarding or delivery, and develop mitigation plans with the appropriate leaders.

Requirements

5 years of experience in Resource Management, Workforce Planning, Project Management, Operations, or a similar role.
Experience managing resources across multiple disciplines, client accounts, and project types.
Strong understanding of how project engagements are staffed, delivered, and managed within a professional services, creative studio, technology, digital, or agency environment.
Experience translating business development, client, or financial pipeline information into workforce requirements, capacity forecasts, hiring priorities, and resource fulfillment plans.
Ability to assess project and client requirements and match individuals based on skills, experience, availability, capacity, development opportunities, and delivery needs.
Experience managing or coordinating freelancers, contractors, staffing vendors, and other external talent resources.
Understanding of nearshore and offshore delivery models and how they can support broader workforce and resource strategies.
Experience maintaining accurate resource plans, utilization data, capacity forecasts, hiring requirements, and workforce planning information.
Experience identifying and proactively resolving resource conflicts, overages, capacity constraints, staffing gaps, and delivery risks.
Ability to evaluate multiple fulfillment options, including internal allocation, employee transitions, permanent hiring, freelance or contract resources, staffing vendors, and nearshore/offshore support.
Strong analytical and problem-solving skills, with the ability to connect workforce demand, financial information, capacity data, and delivery requirements.
Strong organizational skills, with the ability to manage competing priorities and time-sensitive staffing requirements in a fast-paced environment.
Excellent verbal and written communication skills, with the ability to build productive relationships, manage external partners and facilitate workforce planning discussions across multiple departments.
Experience partnering with Operations, HR (including Talent Team), Finance, Client Leadership, and department leaders on staffing and workforce decisions.
Experience using resource management, project management, financial planning, CRM, or workflow tools such as M365 Suite, including Excel, Sage Intacct, Float, Workbook, Jira, or similar platforms.

What's in it for you?

Work Life Balance with BIMM days: Spend your birthday any way you’d like, as long as it’s not at the Extra day off to enjoy every summer holiday and a week-long end-of-year break. Boo-yah!
Benefits: We offer a comprehensive health & dental benefits plan with an Employee Assistance Program. BIMMers are also given extra $$$ to put towards wellness or health-related needs. Did we mention our RRSP with matching? A lil BIMM bonus to build your bank.
Culture: Our squad is fun, friendly and entirely egoless. Our social committee plans BIMM bashes,Tasty Thursdays and quarterly outings like candle making workshops, board game nights, Jays games and cooking Our summer and holiday parties are quite memorable as well! Having Fun Everyday is one of our core values.
We believe in working & meeting with We observe a hybrid working model in our beautiful dog-friendly office located in the Distillery District, stuffed with snacks.
Belonging: Our dedicated DEI committee provides thought-provoking insights which are reflected in our work; They also organize engaging awareness activities and events to showcase BIMMER’s professional talents and personalities. What talents might you bring? :)
Growth: BIMM is part of kyu collective which gives our employees access to the network’s resources, training, offices, and more. We also prioritize your personal and professional development with opportunities like on-site Lunch n’ Learns, conferences and online courses. Love 2 Learn.

BIMM is committed to providing an environment that is inclusive and accessible. We are an equal opportunity employer and consider all applicants for employment without discrimination. Please let us know if accommodation for the recruitment/interview process is required and we will work with you to make sure your needs are met.

AI In Recruitment

While we are exploring ways to best utilize AI in our hiring processes, BIMM currently does not use AI-enabled tools in our hiring process. All candidates are screened by humans, and approved by humans.

The range of annual base salary for full-time employees for this position is below. Please note that base pay offered may vary depending on factors including your city of residence, job-related knowledge, skills, and experience.

Total compensation range:: $100,000 CAD - $120,000 CAD

Apply About employer

More about this job

Responsibilities

Lead workforce planning and resource allocation across multidisciplinary teams, translating business, client, and financial forecasts into staffing, hiring, and fulfillment plans. Manage internal capacity and external talent resources while maintaining accurate forecasts and proactively addressing staffing gaps, utilization risks, and delivery concerns.

Requirements

Requires at least five years of experience in resource management, workforce planning, project management, operations, or a related role, preferably in a professional services, creative, technology, digital, or agency environment. Candidates should have experience with cross-disciplinary staffing, pipeline-based workforce planning, external talent, resource data and forecasting, and tools such as Excel, Sage Intacct, Float, Workbook, or Jira.

Skills

Workforce Planning
Resource Allocation
Capacity Planning
Staffing Forecasting
Pipeline Analysis
Freelance Management
Vendor Management
Contingent Workforce Management
Utilization Reporting
Hiring Planning
Risk Management
Cross-Functional Collaboration
Analytical Problem-Solving
Project Management
Financial Planning
Communication

Benefits

Health Insurance
Dental Insurance
Employee Assistance Program
Wellness Allowance
RRSP Matching
Birthday Day Off
Additional Summer Day Off
End-of-Year Break
Professional Development
Training and Courses

Visa sponsorship

Not detected in the job text

Keywords

Workforce Planning
Resource Management
Resource Allocation
Capacity Forecasting
Staffing Forecasts
Pipeline Forecasting
Talent Acquisition
Freelancers
Contractors
Staffing Vendors
Nearshore Delivery
Offshore Delivery
Utilization Reporting
Workforce Fulfillment
Client Leadership
Creative
Experience Design
Technology
Strategy
Operations
Finance
Human Resources
M365 Suite
Excel
Sage Intacct
Float
Workbook
Jira
Professional Services
Digital Agency

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