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Added 20 mins ago
IB
General Manager (Contract)
Indigo Books & Music
Red Deer, AB
- $61,500 to $81,500 CAD / year
- Full-time
The General Manager is a key driver of retail results, fostering a high-performance, customer-focused environment where employees build their capabilities, contribute to team success, and…
Added 1 hour ago
I
General Manager (Contract)
Indigo
Red Deer, AB
- $61,500 to $81,500 CAD / year
- Full-time
The General Manager is a key driver of retail results, fostering a high-performance, customer-focused environment where employees build their capabilities, contribute to team success, and…
Added 18 hours ago
DS
Manager, Maintenance & Renewal Services
Delta School District 37, British Columbia
Delta, BC
- Full-time
Reporting to the Director of Facilities, the Manager, Maintenance & Renewal Services is responsible for the planning, coordination, and delivery of maintenance, repair, and minor renewal…
Added 21 hours ago
FL
Store Manager
Foot Locker
Winnipeg, MB
- Full-time
You were born to lead. Reporting to your District Manager, your number one priority is to lead the store team to provide extreme customer service. You will lead, coach, and develop your…
Added 1 day ago
B
Territory Manager - Vancouver North
BAT
Vancouver, BC
- Full-time
Delivering an outstanding customer experience by leveraging digital tools and assets to maintain strong business relationships, train retailers and staff to effectively communicate our…
Added 1 day ago
T
Personal Banking Associate Trainee - Repentigny
TD
Repentigny, QC
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 1 day ago
A
Assistant Store Manager, adidas Retail Halton Hills Location (#2014)
adidas
Halton Hills, ON
- Full-time
Through direction from the Store Manager, takes clear accountability for training and execution of in-store in all areas, including business, operations, sales/customer service, and visual…
Added 1 day ago
GE
Operations Manager, Waste
GFL Environmental Inc.
Saint John, NB
- Full-time
The Operations Manager oversees the business for the assigned division. This includes, but is not limited to, the customer service, safety, operational efficiencies and overall personnel…
Added 1 day ago
Senior Resource Manager
BIMM
Toronto, ON
The Senior Resource Manager is responsible for planning, coordinating, and optimizing resource allocation across BIMM’s multidisciplinary teams, including Creative, Experience Design (XD),…
Added 1 day ago
Maintenance Manager
Realstar
Toronto, ON
Assist district manager and construction manager with managing execution of the annual capital plan and identifying current or future physical issues for repair
Added 1 day ago
BB
Retail Store Manager
Best Buy Canada
Abbotsford, BC · Coquitlam, BC · Langley (District), BC · Surrey, BC
- Full-time
You’ll love it here! We are hiring immediately for a retail store manager to join our team. Your passion for creating amazing customer and employee experiences, leading teams and achieving…
Added 1 day ago
Territory Sales Representative - Charlottetown
Molson Coors
Charlottetown, PE
…Commercial team. This position reports to the New Brunswick/PEI District Sales Manager and is responsible for achieving volume and distribution targets for our continued success in the…
Added 1 day ago
DD
DSW: Sales Associate
DSW Designer Shoe Warehouse
AB · Edmonton, AB
- Part-time
As a (Part-time) Sales Associate, you will report to the Store Manager and assist in fostering inclusivity and diverse customer connections. In this role, you will be responsible for…
Added 1 day ago
DD
DSW: Assistant Manager
DSW Designer Shoe Warehouse
Edmonton, AB
- Full-time
As an Assistant Manager, you will report to the Store Manager and assist in leading the store environment, which fosters inclusivity and diverse customer connections. In this role, you will…
Added 1 day ago
YM
District Sales Manager
YAMAHA MOTOR CANADA LTD.
Toronto, ON · North York, ON
- Full-time
Yamaha Motor Corporation (“YMC”) is a publicly listed Japanese Corporation in the business of manufacturing and distributing recreational product to dealers and customers around the world.…
Added 1 day ago
DD
The Shoe Co. - Sales Associate
DSW Designer Shoe Warehouse
Calgary, AB
- Part-time
As a (Part-time) Sales Associate, you will report to the Store Manager and assist in fostering inclusivity and diverse customer connections. In this role, you will be responsible for…
Added 1 day ago
T
Personal Banking Associate Trainee
TD
Toronto, ON
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 1 day ago
BR
League Manager (Greater Toronto Area)
Brodie Rec League
Brampton, ON · Mississauga, ON · Oakville, ON · Toronto, ON · Vaughan, ON
- $50,000 to $80,000 CAD / year
- Full-time
You report to a District Manager, who owns your region end to end, and you lead a Game Day Lead (GDL) who runs the floor on game night. In new or smaller markets you work in partnership…
Added 1 day ago
TT
General Sales Manager - Ottawa
Trane Technologies
Ottawa, ON
- Full-time
Trane is looking for a dynamic and compassionate General Sales Manager for our Ottawa, ON office, committed to delivering business results and continually fostering employee engagement. You…
Added 1 day ago
BC
Assistant Director of Food and Beverage
Banff Centre for Arts and Creativity
Banff, AB · AB- Banff, Alberta
- Full-time
…Nations, Ktunaxa Nations, and Metis Nation of Alberta, Rockyview District 4. We acknowledge all Nations who live, work, and play, help us steward this land, and honour and celebrate this…
Added 1 day ago
Area Manager
Lammle's Western Wear
Calgary, AB
Review district performance regularly and leverage data to drive business decisions.
Added 1 day ago
T
Personal Banking Associate Trainee
TD
AB
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 1 day ago
T
Personal Banking Associate Trainee
TD
AB
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 1 day ago
ML
Retail Customer Representative
Maple Leaf Foods Inc
NS · Nova Scotia, Canada
- Full-time
Report Territory activities back to District Sales Manager in a timely manner
Added 1 day ago
T
Personal Banker Trainee
TD
Dawson Creek, BC
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…

BIMM

Senior Resource Manager

Toronto, ON, Canada

$100,000 - $120,000 CAD

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Job details

Pay: $100,000 - $120,000 CAD
Experience: 5 years of experience in Resource Management, Workforce Planning, Project Management, Operations, or a similar role.
Posting language: English
Posted: Oct 26, 2026

Original job description

BIMM is booming, so we’re looking for a Senior Resource Manager to join our team!

As we observe a hybrid model, this role will require you to be in office 3 days per week to support our teams.

Who we are

BIMM is a Toronto-based agency that lives at the intersection of data, technology, and creativity to provide clients with high-performing campaigns and digital products that shape connected customer experiences. We’ve helped our clients implement fully integrated CRM customer journeys, built robust digital experiences, and created national loyalty programs with decades of experience in sectors of automotive, financial, telco and retail.

We are creative realists, which means our ideas and solutions are grounded in the realities of our clients’ business. We believe big ideas are nothing without big results (and flawless execution); high-performing agencies deliver high-performing campaigns, products, and experiences; and the best solutions happen when we collaborate with clients as partners.

This is an existing vacancy, not a made-up role - this one’s already got a desk waiting.

Who we're looking for

The Senior Resource Manager is responsible for planning, coordinating, and optimizing resource allocation across BIMM’s multidisciplinary teams, including Creative, Experience Design (XD), Technology, Strategy, and Client Leadership. The role serves as the central point of coordination for staffing decisions, ensuring the right people are assigned to the right opportunities based on skills, experience, availability, development goals, and business priorities.

The Senior Resource Manager also leads forward-looking workforce planning by translating the client, business development, and financial pipeline into actionable resource and hiring plans. This includes maintaining visibility into internal capacity, upcoming talent requirements, and the availability of freelancers, contractors, vendors, and nearshore/offshore resources.

Working closely with department leaders from Client Leadership, Operations, HR, Talent Team, and Finance, the Senior Resource Manager proactively identifies capacity constraints, staffing gaps, utilization risks, and future resourcing requirements. The role develops fulfillment strategies before resource needs affect client onboarding or delivery and maintains the integrity of BIMM’s resourcing data, forecasts, and workforce plans.

You will collaborate with:

Leaders and team members across Creative, XD, Technology, Strategy, Client Leadership, Project Management, Operations, HR, Talent Team, and Finance.
Reports to the Director of Operations.
Has no direct reports.
Coordinates the broader external resource ecosystem, including freelancers, contractors, staffing vendors, and nearshore/offshore partners.

Impact

The Senior Resource Manager ensures BIMM has the talent and capacity required to meet current and future client needs. By connecting business pipeline visibility with workforce planning, resource allocation, hiring, and external talent strategies, the role helps BIMM proactively address staffing risks, optimize utilization, support employee wellbeing, and deliver client work successfully.

The role also supports sustainable business growth by identifying talent requirements early, improving the timing of hiring and external resource engagement, and providing leadership with clear visibility into capacity, demand, and resource fulfillment plans.

Responsibilities

Resource planning and allocation: Own BIMM's workforce planning, resource allocation, and external talent management function, including capacity planning, staffing forecasts, resource fulfillment strategies, and the processes and governance required to support current and future business demand.
Pipeline and workforce planning: Own the workforce planning process by partnering with Client Leadership, Operations, Finance, HR, and department leaders to translate client, business development, and financial pipeline forecasts into actionable resource plans. Anticipate future capacity and capability needs, identify resource gaps, and, in partnership with the Talent Team, define hiring timelines and the most appropriate sourcing approach, including local, nearshore, offshore, employee, freelance, or contractor resources.
Capacity and fulfillment management: Evaluate forecasted demand against current capacity to identify what talent BIMM has available, what additional talent is required, and where existing resources can be transitioned or redeployed. Develop resource fulfillment plans using the appropriate combination of internal staffing, permanent hiring, freelancers, contractors, vendors, and nearshore/offshore resources.
Vendor and contingent workforce management: Maintain a centralized view of BIMM's external talent ecosystem, including freelancers, contractors, staffing agencies, and nearshore/offshore partners. Assess workforce demand against available capacity, identify external resource requirements, and, in partnership with the Talent Team, initiate and support staffing requests through approved vendors to address resource gaps and future hiring needs
.Freelance Management: Maintain a current roster of pre-approved freelance resources across core roles, capabilities, and skill sets to support forecasted business demand and resource planning activities. Monitor freelance capacity, availability, and capability coverage, identify potential resource gaps, and provide recommendations for contingent staffing needs. In partnership with the Talent Team, communicate freelance requirements and support the engagement of approved freelancers when external resources are required.
Data, reporting, and risk management: Maintain accurate and current resourcing data, forecasts, utilization reporting, hiring requirements, and external resource information. Proactively identify capacity constraints, overages, staffing gaps, workload concerns, fulfillment risks, and potential impacts to client onboarding or delivery, and develop mitigation plans with the appropriate leaders.

Requirements

5 years of experience in Resource Management, Workforce Planning, Project Management, Operations, or a similar role.
Experience managing resources across multiple disciplines, client accounts, and project types.
Strong understanding of how project engagements are staffed, delivered, and managed within a professional services, creative studio, technology, digital, or agency environment.
Experience translating business development, client, or financial pipeline information into workforce requirements, capacity forecasts, hiring priorities, and resource fulfillment plans.
Ability to assess project and client requirements and match individuals based on skills, experience, availability, capacity, development opportunities, and delivery needs.
Experience managing or coordinating freelancers, contractors, staffing vendors, and other external talent resources.
Understanding of nearshore and offshore delivery models and how they can support broader workforce and resource strategies.
Experience maintaining accurate resource plans, utilization data, capacity forecasts, hiring requirements, and workforce planning information.
Experience identifying and proactively resolving resource conflicts, overages, capacity constraints, staffing gaps, and delivery risks.
Ability to evaluate multiple fulfillment options, including internal allocation, employee transitions, permanent hiring, freelance or contract resources, staffing vendors, and nearshore/offshore support.
Strong analytical and problem-solving skills, with the ability to connect workforce demand, financial information, capacity data, and delivery requirements.
Strong organizational skills, with the ability to manage competing priorities and time-sensitive staffing requirements in a fast-paced environment.
Excellent verbal and written communication skills, with the ability to build productive relationships, manage external partners and facilitate workforce planning discussions across multiple departments.
Experience partnering with Operations, HR (including Talent Team), Finance, Client Leadership, and department leaders on staffing and workforce decisions.
Experience using resource management, project management, financial planning, CRM, or workflow tools such as M365 Suite, including Excel, Sage Intacct, Float, Workbook, Jira, or similar platforms.

What's in it for you?

Work Life Balance with BIMM days: Spend your birthday any way you’d like, as long as it’s not at the Extra day off to enjoy every summer holiday and a week-long end-of-year break. Boo-yah!
Benefits: We offer a comprehensive health & dental benefits plan with an Employee Assistance Program. BIMMers are also given extra $$$ to put towards wellness or health-related needs. Did we mention our RRSP with matching? A lil BIMM bonus to build your bank.
Culture: Our squad is fun, friendly and entirely egoless. Our social committee plans BIMM bashes,Tasty Thursdays and quarterly outings like candle making workshops, board game nights, Jays games and cooking Our summer and holiday parties are quite memorable as well! Having Fun Everyday is one of our core values.
We believe in working & meeting with We observe a hybrid working model in our beautiful dog-friendly office located in the Distillery District, stuffed with snacks.
Belonging: Our dedicated DEI committee provides thought-provoking insights which are reflected in our work; They also organize engaging awareness activities and events to showcase BIMMER’s professional talents and personalities. What talents might you bring? :)
Growth: BIMM is part of kyu collective which gives our employees access to the network’s resources, training, offices, and more. We also prioritize your personal and professional development with opportunities like on-site Lunch n’ Learns, conferences and online courses. Love 2 Learn.

BIMM is committed to providing an environment that is inclusive and accessible. We are an equal opportunity employer and consider all applicants for employment without discrimination. Please let us know if accommodation for the recruitment/interview process is required and we will work with you to make sure your needs are met.

AI In Recruitment

While we are exploring ways to best utilize AI in our hiring processes, BIMM currently does not use AI-enabled tools in our hiring process. All candidates are screened by humans, and approved by humans.

The range of annual base salary for full-time employees for this position is below. Please note that base pay offered may vary depending on factors including your city of residence, job-related knowledge, skills, and experience.

Total compensation range:

$100,000 - $120,000 CAD

Apply About employer

More about this job

Responsibilities

The Senior Resource Manager is responsible for planning, coordinating, and optimizing resource allocation across multidisciplinary teams to ensure project delivery. They also lead forward-looking workforce planning by translating business pipelines into actionable hiring and resource fulfillment strategies.

Requirements

Candidates must have at least 5 years of experience in resource management, workforce planning, or operations within a professional services or agency environment. Strong analytical skills and proficiency in project management and financial planning tools are required to manage capacity and resolve resource conflicts.

Skills

Resource management
Workforce planning
Capacity planning
Project management
Operations management
Data analysis
Financial forecasting
Vendor management
Freelance management
Strategic planning
Communication
Problem-solving
Organizational skills
Stakeholder management
Resource allocation

Benefits

Health and dental benefits
Employee Assistance Program
Wellness allowance
RRSP matching
Birthday off
Summer holidays
End-of-year break
Professional development opportunities
Lunch n' Learns

Visa sponsorship

Not detected in the job text

Keywords

Resource Management
Workforce Planning
Capacity Planning
Operations
Project Management
Creative Agency
Digital Products
CRM
Financial Pipeline
Freelance Management
Vendor Management
Nearshore Delivery
Offshore Delivery
M365 Suite
Excel
Sage Intacct
Float
Workbook
Jira
Resource Allocation
Utilization Reporting
Staffing
Business Development
Client Leadership
DEI

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