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Added 11 mins ago
Marketing Manager, Visual Content and Design
Fairmont Hotels & Resorts
Jasper, AB
Full-time
…repositioning journey. If you thrive at the intersection of design, strategy, and storytelling, we want to hear from…
Added 11 mins ago
Director, Business Services
Durham Region (The Regional Municipality of Durham)
ON · Durham, ON
$160,804 to $201,030 CAD / year
Full-time
The Region is seeking a strategic, collaborative, and forward-thinking leader for the role of Director, Business Services within the Social Services Department. Reporting to the…
Added 11 mins ago
Associate Director, Institutional Sales
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$300,000 to $700,000 CAD / year
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Added 11 mins ago
Account Executive, Ticket Sales and Business Development
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$40,000 to $45,000 CAD / year
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Reports to | Director, Ticket Sales & Service
Added 27 mins ago
Senior Resource Manager
BIMM
Toronto, ON
…teams, including Creative, Experience Design (XD), Technology, Strategy, and Client Leadership. The role serves as the central point of coordination for staffing decisions, ensuring the…
Added 27 mins ago
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The Strategy Director / Senior Strategy Director will be responsible for the following:
Added 42 mins ago
Associate Director or Director
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Full-time
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Added 42 mins ago
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Added 42 mins ago
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$130,000 to $150,000 CAD / year
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Added 42 mins ago
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Added 42 mins ago
Associate or Associate Director
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Montreal, QC
Full-time
A career as an Associate or Associate Director, Business Integrator on the New Products and Activities team at National Bank of Canada Capital Markets means acting as a key driver of new…
Added 42 mins ago
Senior Resource Manager
BIMM
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Full-time
…teams, including Creative, Experience Design (XD), Technology, Strategy, and Client Leadership. The role serves as the central point of coordination for staffing decisions, ensuring the…
Added 42 mins ago
Director, National Transportation & Logistics
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$150,000 to $200,000 CAD / year
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…thrives in a time-sensitive, high-volume service network. The Director, National Transportation & Logistics role offers the chance to shape and elevate a national logistics function…
Added 42 mins ago
Key Account Manager, private label
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Added 42 mins ago
Head of Development, Canada & US
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Added 43 mins ago
Director, US IT Asset Management
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…across the enterprise. This role is responsible for driving ITAM strategy, governance, lifecycle management, compliance, reporting, and optimization to support business and technology…
Added 43 mins ago
Associate Director, Deposit Solution, Ontario Region, GTB - Toronto
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The Associate Director, Deposit Solutions, Global Transaction Banking (GTB), will be responsible for selling deposit initiatives and strategies to Commercial Banking clients through…
Added 43 mins ago
Director, Loyalty Acquisition
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The Director, Loyalty Acquisition is responsible for developing and executing Scotiabank's loyalty acquisition strategy to drive sustainable growth in loyalty membership, customer…
Added 57 mins ago
Représentant du développement des ventes | Sales Development Representative
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Added 57 mins ago
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Added 57 mins ago
Medical Director, Oncology Clinical Development - GU
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Operating within the clinical strategy defined by the Clinical Development Lead (CDL), the Medical Director partners closely with the Senior Scientist and cross-functional teams to ensure…
Added 57 mins ago
Human Resources Director
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Waterloo, ON · Montreal, QC · Richmond, BC · Canada - Waterloo, ON
Full-time
Human Resources Director, Machine Vision Cameras
Added 1 hour ago
Executive Director- 12 Month Contract
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Toronto, ON
Full-time
Seeking an Executive Director with strong operations leadership experience in hospitality. You'll oversee general management of our retirement residence, delivering a superior "More Living"…
Added 1 hour ago
Chief AI Officer
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We've tracked 6 executive-level AI strategy postings in Canada over the last six months, concentrated in Toronto, Montreal, and Vancouver across technology, financial services, and…
Added 1 hour ago
Director, International Event Operations
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The Director, International Event Operations will lead the strategy, planning, delivery and execution of CADSI’s international engagement portfolio, delivering world-class experiences that…

BIMM

Senior Resource Manager

Toronto, ON, Canada

Job type: Full-time
Apply by: Mar 21, 2027
Experience: 5 years of experience in Resource Management, Workforce Planning, Project Management, Operations, or a similar role.
Posting language: English
Posted: Sep 22, 2026

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Original job description

BIMM is booming, so we’re looking for a Senior Resource Manager to join our team!

As we observe a hybrid model, this role will require you to be in office 3 days per week to support our teams.

Who we are

BIMM is a Toronto-based agency that lives at the intersection of data, technology, and creativity to provide clients with high-performing campaigns and digital products that shape connected customer experiences. We’ve helped our clients implement fully integrated CRM customer journeys, built robust digital experiences, and created national loyalty programs with decades of experience in sectors of automotive, financial, telco and retail.

We are creative realists, which means our ideas and solutions are grounded in the realities of our clients’ business. We believe big ideas are nothing without big results (and flawless execution); high-performing agencies deliver high-performing campaigns, products, and experiences; and the best solutions happen when we collaborate with clients as partners.

This is an existing vacancy, not a made-up role - this one’s already got a desk waiting.

Who we're looking for

The Senior Resource Manager is responsible for planning, coordinating, and optimizing resource allocation across BIMM’s multidisciplinary teams, including Creative, Experience Design (XD), Technology, Strategy, and Client Leadership. The role serves as the central point of coordination for staffing decisions, ensuring the right people are assigned to the right opportunities based on skills, experience, availability, development goals, and business priorities.

The Senior Resource Manager also leads forward-looking workforce planning by translating the client, business development, and financial pipeline into actionable resource and hiring plans. This includes maintaining visibility into internal capacity, upcoming talent requirements, and the availability of freelancers, contractors, vendors, and nearshore/offshore resources.

Working closely with department leaders from Client Leadership, Operations, HR, Talent Team, and Finance, the Senior Resource Manager proactively identifies capacity constraints, staffing gaps, utilization risks, and future resourcing requirements. The role develops fulfillment strategies before resource needs affect client onboarding or delivery and maintains the integrity of BIMM’s resourcing data, forecasts, and workforce plans.

You will collaborate with:

Leaders and team members across Creative, XD, Technology, Strategy, Client Leadership, Project Management, Operations, HR, Talent Team, and Finance.
Reports to the Director of Operations.
Has no direct reports.
Coordinates the broader external resource ecosystem, including freelancers, contractors, staffing vendors, and nearshore/offshore partners.

Impact

The Senior Resource Manager ensures BIMM has the talent and capacity required to meet current and future client needs. By connecting business pipeline visibility with workforce planning, resource allocation, hiring, and external talent strategies, the role helps BIMM proactively address staffing risks, optimize utilization, support employee wellbeing, and deliver client work successfully.

The role also supports sustainable business growth by identifying talent requirements early, improving the timing of hiring and external resource engagement, and providing leadership with clear visibility into capacity, demand, and resource fulfillment plans.

Responsibilities

Resource planning and allocation: Own BIMM's workforce planning, resource allocation, and external talent management function, including capacity planning, staffing forecasts, resource fulfillment strategies, and the processes and governance required to support current and future business demand.
Pipeline and workforce planning: Own the workforce planning process by partnering with Client Leadership, Operations, Finance, HR, and department leaders to translate client, business development, and financial pipeline forecasts into actionable resource plans. Anticipate future capacity and capability needs, identify resource gaps, and, in partnership with the Talent Team, define hiring timelines and the most appropriate sourcing approach, including local, nearshore, offshore, employee, freelance, or contractor resources.
Capacity and fulfillment management: Evaluate forecasted demand against current capacity to identify what talent BIMM has available, what additional talent is required, and where existing resources can be transitioned or redeployed. Develop resource fulfillment plans using the appropriate combination of internal staffing, permanent hiring, freelancers, contractors, vendors, and nearshore/offshore resources.
Vendor and contingent workforce management: Maintain a centralized view of BIMM's external talent ecosystem, including freelancers, contractors, staffing agencies, and nearshore/offshore partners. Assess workforce demand against available capacity, identify external resource requirements, and, in partnership with the Talent Team, initiate and support staffing requests through approved vendors to address resource gaps and future hiring needs
.Freelance Management: Maintain a current roster of pre-approved freelance resources across core roles, capabilities, and skill sets to support forecasted business demand and resource planning activities. Monitor freelance capacity, availability, and capability coverage, identify potential resource gaps, and provide recommendations for contingent staffing needs. In partnership with the Talent Team, communicate freelance requirements and support the engagement of approved freelancers when external resources are required.
Data, reporting, and risk management: Maintain accurate and current resourcing data, forecasts, utilization reporting, hiring requirements, and external resource information. Proactively identify capacity constraints, overages, staffing gaps, workload concerns, fulfillment risks, and potential impacts to client onboarding or delivery, and develop mitigation plans with the appropriate leaders.

Requirements

5 years of experience in Resource Management, Workforce Planning, Project Management, Operations, or a similar role.
Experience managing resources across multiple disciplines, client accounts, and project types.
Strong understanding of how project engagements are staffed, delivered, and managed within a professional services, creative studio, technology, digital, or agency environment.
Experience translating business development, client, or financial pipeline information into workforce requirements, capacity forecasts, hiring priorities, and resource fulfillment plans.
Ability to assess project and client requirements and match individuals based on skills, experience, availability, capacity, development opportunities, and delivery needs.
Experience managing or coordinating freelancers, contractors, staffing vendors, and other external talent resources.
Understanding of nearshore and offshore delivery models and how they can support broader workforce and resource strategies.
Experience maintaining accurate resource plans, utilization data, capacity forecasts, hiring requirements, and workforce planning information.
Experience identifying and proactively resolving resource conflicts, overages, capacity constraints, staffing gaps, and delivery risks.
Ability to evaluate multiple fulfillment options, including internal allocation, employee transitions, permanent hiring, freelance or contract resources, staffing vendors, and nearshore/offshore support.
Strong analytical and problem-solving skills, with the ability to connect workforce demand, financial information, capacity data, and delivery requirements.
Strong organizational skills, with the ability to manage competing priorities and time-sensitive staffing requirements in a fast-paced environment.
Excellent verbal and written communication skills, with the ability to build productive relationships, manage external partners and facilitate workforce planning discussions across multiple departments.
Experience partnering with Operations, HR (including Talent Team), Finance, Client Leadership, and department leaders on staffing and workforce decisions.
Experience using resource management, project management, financial planning, CRM, or workflow tools such as M365 Suite, including Excel, Sage Intacct, Float, Workbook, Jira, or similar platforms.

What's in it for you?

Work Life Balance with BIMM days: Spend your birthday any way you’d like, as long as it’s not at the Extra day off to enjoy every summer holiday and a week-long end-of-year break. Boo-yah!
Benefits: We offer a comprehensive health & dental benefits plan with an Employee Assistance Program. BIMMers are also given extra $$$ to put towards wellness or health-related needs. Did we mention our RRSP with matching? A lil BIMM bonus to build your bank.
Culture: Our squad is fun, friendly and entirely egoless. Our social committee plans BIMM bashes,Tasty Thursdays and quarterly outings like candle making workshops, board game nights, Jays games and cooking Our summer and holiday parties are quite memorable as well! Having Fun Everyday is one of our core values.
We believe in working & meeting with We observe a hybrid working model in our beautiful dog-friendly office located in the Distillery District, stuffed with snacks.
Belonging: Our dedicated DEI committee provides thought-provoking insights which are reflected in our work; They also organize engaging awareness activities and events to showcase BIMMER’s professional talents and personalities. What talents might you bring? :)
Growth: BIMM is part of kyu collective which gives our employees access to the network’s resources, training, offices, and more. We also prioritize your personal and professional development with opportunities like on-site Lunch n’ Learns, conferences and online courses. Love 2 Learn.

BIMM is committed to providing an environment that is inclusive and accessible. We are an equal opportunity employer and consider all applicants for employment without discrimination. Please let us know if accommodation for the recruitment/interview process is required and we will work with you to make sure your needs are met.

AI In Recruitment

While we are exploring ways to best utilize AI in our hiring processes, BIMM currently does not use AI-enabled tools in our hiring process. All candidates are screened by humans, and approved by humans.

The range of annual base salary for full-time employees for this position is below. Please note that base pay offered may vary depending on factors including your city of residence, job-related knowledge, skills, and experience.

Total compensation range:: $100,000 CAD - $120,000 CAD

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More about this job

Responsibilities

The Senior Resource Manager is responsible for planning, coordinating, and optimizing resource allocation across multidisciplinary teams to meet business demands. They lead workforce planning by translating financial and client pipelines into actionable hiring and resource fulfillment strategies.

Requirements

Candidates must have at least 5 years of experience in resource management, workforce planning, or operations within a professional services or agency environment. Strong analytical skills and experience managing external talent, such as freelancers and contractors, are essential for this role.

Skills

Resource management
Workforce planning
Capacity planning
Project management
Operations management
Data analysis
Financial forecasting
Stakeholder management
Vendor management
Freelance coordination
Strategic planning
Problem solving
Communication
Organizational skills
Resource allocation

Benefits

Health and dental benefits plan
Employee Assistance Program
Wellness allowance
RRSP with matching
Birthday off
Summer holidays
End-of-year break
Professional development opportunities
Lunch n’ Learns

Visa sponsorship

Not detected in the job text

Keywords

Resource Management
Workforce Planning
Capacity Planning
Operations
Project Management
Creative Agency
Financial Pipeline
Staffing
Freelance Management
Vendor Management
Nearshore
Offshore
M365 Suite
Excel
Sage Intacct
Float
Workbook
Jira
CRM
Data Analysis
Strategic Planning
Client Leadership
Multidisciplinary Teams
Utilization Reporting
Risk Management

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