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Added 12 mins ago
Manager, Learning Talent Operations
Wawanesa Insurance
Toronto, ON · Winnipeg, MB · ON · North York - Toronto, ON (Hybr, ON · Hybrid - Canada, ON
…location, local labour market conditions, external market salary data, internal pay equity and the knowledge, skills, experience and anticipated proficiency in the role. The salary offered…
Added 27 mins ago
Manager, Technical Accounting & Reconciliations
Toronto Transit Commission Pension Fund Society
Toronto, ON
Full-time
Lead the oversight and governance of private markets data within the organization’s investment data management platform, ensuring the completeness, accuracy, and timeliness of cash flow,…
Added 57 mins ago
Director, Process Engineering
Royal Bank of Canada
Toronto, ON
Full-time
As the Director, Process Engineering, you'll re-imagine and engineer “architecture management”; how architecture development and governance is applied across EA and architecture community,…
Added 1 hour ago
Senior Manager, Research Programs
The University of British Columbia
Vancouver, BC
$8,087.08 to $12,117.08 CAD / month
Full-time
…organizations, and often involve significant organizational, policy, data, resource, governance and change-management considerations. These may include initiatives that build Faculty-wide…
Added 1 hour ago
Member Engagement and Projects, Alberta Bureau for International Education
Southern Alberta Institute of Technology (SAIT)
Calgary, AB · Greater Calgary Metropolitan Area
Full-time
Reporting to the Executive Director, the Member Engagement & Projects role is responsible for delivering member-focused programs, funded projects, and strategic initiatives that advance…
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Director, Technical Program Management
Seismic
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…the company equips customer-facing teams with the insights, governance, and contextual guidance they need to execute with confidence and deliver measurable business outcomes. Trusted by…
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Director of Enterprise Data and Analytics
The Alcohol and Gaming Commission of Ontario
Toronto, ON
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As a result of this commitment to a digital business environment the AGCO has enhanced the mandate for the Director of Enterprise Data and Analytics. This position will report directly to…
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Director, Process Engineering
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Senior Analyst, Software Asset Management
OMERS
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…vendor licensing, software compliance, and associated financial governance activities across the…
Added 2 hours ago
Executive Director, Technology Strategy - Business Effectiveness
CIBC
Toronto, ON
Full-time
Product Strategy, Transformation & Data Management - Develop and execute a comprehensive product strategy for GCIB, ensuring alignment with global business objectives, regulatory…
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Senior Corporate Counsel, Commercial (US East)
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Toronto, ON
$171,430 to $259,594 USD / year
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Added 3 hours ago
Controller & Director, Corporate Services
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$90,000 to $125,000 CAD / year
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Added 3 hours ago
Director, Food Safety & Supplier Assurance
ArdoVLM
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Establish KPI-driven processes, reporting and data governance to improve visibility, decision quality and performance management across the Food Safety function.
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Director, Executive Communications & Engagement
Scotiabank
Toronto, ON
Reporting to the leader of the Office of the Chief Security Officer (OCSO), the Director, Executive Communications & Engagement leads the strategy, governance, and end-to-end delivery of…
Added 3 hours ago
Senior Analyst, Corporate Compliance
Canadian Tire Corporation
Oakville, ON
Full-time
Reporting to the Manager or Director, Corporate Compliance, the Senior Analyst, Corporate Compliance supports the Bank’s Regulatory Compliance Management (RCM) Program by assisting in the…
Added 3 hours ago
Senior Director - Chief Developer and AI Adoption
Royal Bank of Canada
Toronto, ON
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Added 4 hours ago
Corporate/Commercial Law Clerk
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…gathering, reviewing, and summarizing information; managing virtual data rooms; preparing agreement schedules and responding to counterparty…
Added 4 hours ago
Coordinator/Analyst, Surgical Supply Chain - Surrey Memorial Hospital
Fraser Health
Surrey, BC
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…MOH requirements. Provides quality-related statistics to the Director and the regional committee governance structure on a regular and/or requested basis by working collaboratively with all…
Added 4 hours ago
Senior Resource Manager
BIMM
Toronto, ON
BIMM is a Toronto-based agency that lives at the intersection of data, technology, and creativity to provide clients with high-performing campaigns and digital products that shape connected…
Added 4 hours ago
Nakisa System Administrator
National Bank of Canada
Montreal, QC
Full-time
…impact on our organization by ensuring reliable configuration, data, integrations, access, releases and user support, in collaboration with HR, Finance, IT, Security, Data Governance and…
Added 4 hours ago
Senior Resource Manager
BIMM
Toronto, ON
Full-time
BIMM is a Toronto-based agency that lives at the intersection of data, technology, and creativity to provide clients with high-performing campaigns and digital products that shape connected…
Added 4 hours ago
Director, US IT Asset Management
CIBC
Toronto, ON
Full-time
Governance– Ensure strong governance, inventory accuracy, compliance, and reporting by maintaining effective controls, reliable asset data, and clear performance and risk visibility. Manage…
Added 4 hours ago
Specialist, Digital Solutions
Manulife
Toronto, ON · Waterloo, ON
Full-time
…translates journey and business requirements into detailed data, trigger, integration, QA, and delivery requirements needed to enable activation. Working across portfolios, the role…
Added 4 hours ago
Medical Director, Oncology Clinical Development - GU
GSK
Mississauga, ON
Full-time
Participate in safety review forums, including Safety Review Team (SRT) discussions, Independent Data Monitoring Committee (IDMC) data reviews, and internal governance as required
Added 4 hours ago
AI Engineer
FacilityOS
Remote, Canada
$80,000 to $100,000 CAD / year
Full-time · Remote
The Cloud Engineer reports to the Director of Cloud Engineering and joins the CloudOps team responsible for the infrastructure behind FacilityOS’s SaaS platform. This is a generalist role…

BIMM

Senior Resource Manager

Toronto, ON, Canada

Pay: $100,000 - $120,000 CAD
Experience: 5 years of experience in Resource Management, Workforce Planning, Project Management, Operations, or a similar role.
Posting language: English
Posted: Sep 22, 2026

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Original job description

BIMM is booming, so we’re looking for a Senior Resource Manager to join our team!

As we observe a hybrid model, this role will require you to be in office 3 days per week to support our teams.

Who we are

BIMM is a Toronto-based agency that lives at the intersection of data, technology, and creativity to provide clients with high-performing campaigns and digital products that shape connected customer experiences. We’ve helped our clients implement fully integrated CRM customer journeys, built robust digital experiences, and created national loyalty programs with decades of experience in sectors of automotive, financial, telco and retail.

We are creative realists, which means our ideas and solutions are grounded in the realities of our clients’ business. We believe big ideas are nothing without big results (and flawless execution); high-performing agencies deliver high-performing campaigns, products, and experiences; and the best solutions happen when we collaborate with clients as partners.

This is an existing vacancy, not a made-up role - this one’s already got a desk waiting.

Who we're looking for

The Senior Resource Manager is responsible for planning, coordinating, and optimizing resource allocation across BIMM’s multidisciplinary teams, including Creative, Experience Design (XD), Technology, Strategy, and Client Leadership. The role serves as the central point of coordination for staffing decisions, ensuring the right people are assigned to the right opportunities based on skills, experience, availability, development goals, and business priorities.

The Senior Resource Manager also leads forward-looking workforce planning by translating the client, business development, and financial pipeline into actionable resource and hiring plans. This includes maintaining visibility into internal capacity, upcoming talent requirements, and the availability of freelancers, contractors, vendors, and nearshore/offshore resources.

Working closely with department leaders from Client Leadership, Operations, HR, Talent Team, and Finance, the Senior Resource Manager proactively identifies capacity constraints, staffing gaps, utilization risks, and future resourcing requirements. The role develops fulfillment strategies before resource needs affect client onboarding or delivery and maintains the integrity of BIMM’s resourcing data, forecasts, and workforce plans.

You will collaborate with:

Leaders and team members across Creative, XD, Technology, Strategy, Client Leadership, Project Management, Operations, HR, Talent Team, and Finance.
Reports to the Director of Operations.
Has no direct reports.
Coordinates the broader external resource ecosystem, including freelancers, contractors, staffing vendors, and nearshore/offshore partners.

Impact

The Senior Resource Manager ensures BIMM has the talent and capacity required to meet current and future client needs. By connecting business pipeline visibility with workforce planning, resource allocation, hiring, and external talent strategies, the role helps BIMM proactively address staffing risks, optimize utilization, support employee wellbeing, and deliver client work successfully.

The role also supports sustainable business growth by identifying talent requirements early, improving the timing of hiring and external resource engagement, and providing leadership with clear visibility into capacity, demand, and resource fulfillment plans.

Responsibilities

Resource planning and allocation: Own BIMM's workforce planning, resource allocation, and external talent management function, including capacity planning, staffing forecasts, resource fulfillment strategies, and the processes and governance required to support current and future business demand.
Pipeline and workforce planning: Own the workforce planning process by partnering with Client Leadership, Operations, Finance, HR, and department leaders to translate client, business development, and financial pipeline forecasts into actionable resource plans. Anticipate future capacity and capability needs, identify resource gaps, and, in partnership with the Talent Team, define hiring timelines and the most appropriate sourcing approach, including local, nearshore, offshore, employee, freelance, or contractor resources.
Capacity and fulfillment management: Evaluate forecasted demand against current capacity to identify what talent BIMM has available, what additional talent is required, and where existing resources can be transitioned or redeployed. Develop resource fulfillment plans using the appropriate combination of internal staffing, permanent hiring, freelancers, contractors, vendors, and nearshore/offshore resources.
Vendor and contingent workforce management: Maintain a centralized view of BIMM's external talent ecosystem, including freelancers, contractors, staffing agencies, and nearshore/offshore partners. Assess workforce demand against available capacity, identify external resource requirements, and, in partnership with the Talent Team, initiate and support staffing requests through approved vendors to address resource gaps and future hiring needs
.Freelance Management: Maintain a current roster of pre-approved freelance resources across core roles, capabilities, and skill sets to support forecasted business demand and resource planning activities. Monitor freelance capacity, availability, and capability coverage, identify potential resource gaps, and provide recommendations for contingent staffing needs. In partnership with the Talent Team, communicate freelance requirements and support the engagement of approved freelancers when external resources are required.
Data, reporting, and risk management: Maintain accurate and current resourcing data, forecasts, utilization reporting, hiring requirements, and external resource information. Proactively identify capacity constraints, overages, staffing gaps, workload concerns, fulfillment risks, and potential impacts to client onboarding or delivery, and develop mitigation plans with the appropriate leaders.

Requirements

5 years of experience in Resource Management, Workforce Planning, Project Management, Operations, or a similar role.
Experience managing resources across multiple disciplines, client accounts, and project types.
Strong understanding of how project engagements are staffed, delivered, and managed within a professional services, creative studio, technology, digital, or agency environment.
Experience translating business development, client, or financial pipeline information into workforce requirements, capacity forecasts, hiring priorities, and resource fulfillment plans.
Ability to assess project and client requirements and match individuals based on skills, experience, availability, capacity, development opportunities, and delivery needs.
Experience managing or coordinating freelancers, contractors, staffing vendors, and other external talent resources.
Understanding of nearshore and offshore delivery models and how they can support broader workforce and resource strategies.
Experience maintaining accurate resource plans, utilization data, capacity forecasts, hiring requirements, and workforce planning information.
Experience identifying and proactively resolving resource conflicts, overages, capacity constraints, staffing gaps, and delivery risks.
Ability to evaluate multiple fulfillment options, including internal allocation, employee transitions, permanent hiring, freelance or contract resources, staffing vendors, and nearshore/offshore support.
Strong analytical and problem-solving skills, with the ability to connect workforce demand, financial information, capacity data, and delivery requirements.
Strong organizational skills, with the ability to manage competing priorities and time-sensitive staffing requirements in a fast-paced environment.
Excellent verbal and written communication skills, with the ability to build productive relationships, manage external partners and facilitate workforce planning discussions across multiple departments.
Experience partnering with Operations, HR (including Talent Team), Finance, Client Leadership, and department leaders on staffing and workforce decisions.
Experience using resource management, project management, financial planning, CRM, or workflow tools such as M365 Suite, including Excel, Sage Intacct, Float, Workbook, Jira, or similar platforms.

What's in it for you?

Work Life Balance with BIMM days: Spend your birthday any way you’d like, as long as it’s not at the Extra day off to enjoy every summer holiday and a week-long end-of-year break. Boo-yah!
Benefits: We offer a comprehensive health & dental benefits plan with an Employee Assistance Program. BIMMers are also given extra $$$ to put towards wellness or health-related needs. Did we mention our RRSP with matching? A lil BIMM bonus to build your bank.
Culture: Our squad is fun, friendly and entirely egoless. Our social committee plans BIMM bashes,Tasty Thursdays and quarterly outings like candle making workshops, board game nights, Jays games and cooking Our summer and holiday parties are quite memorable as well! Having Fun Everyday is one of our core values.
We believe in working & meeting with We observe a hybrid working model in our beautiful dog-friendly office located in the Distillery District, stuffed with snacks.
Belonging: Our dedicated DEI committee provides thought-provoking insights which are reflected in our work; They also organize engaging awareness activities and events to showcase BIMMER’s professional talents and personalities. What talents might you bring? :)
Growth: BIMM is part of kyu collective which gives our employees access to the network’s resources, training, offices, and more. We also prioritize your personal and professional development with opportunities like on-site Lunch n’ Learns, conferences and online courses. Love 2 Learn.

BIMM is committed to providing an environment that is inclusive and accessible. We are an equal opportunity employer and consider all applicants for employment without discrimination. Please let us know if accommodation for the recruitment/interview process is required and we will work with you to make sure your needs are met.

AI In Recruitment

While we are exploring ways to best utilize AI in our hiring processes, BIMM currently does not use AI-enabled tools in our hiring process. All candidates are screened by humans, and approved by humans.

The range of annual base salary for full-time employees for this position is below. Please note that base pay offered may vary depending on factors including your city of residence, job-related knowledge, skills, and experience.

Total compensation range:

$100,000 - $120,000 CAD

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More about this job

Responsibilities

The Senior Resource Manager is responsible for planning, coordinating, and optimizing resource allocation across multidisciplinary teams to meet business demands. They lead workforce planning by translating pipeline data into actionable hiring and resourcing strategies while managing external talent ecosystems.

Requirements

Candidates must have at least 5 years of experience in resource management, workforce planning, or operations within a professional services or agency environment. Strong analytical skills and the ability to manage complex staffing requirements across multiple departments are essential.

Skills

Resource management
Workforce planning
Capacity planning
Project management
Operations management
Data analysis
Financial forecasting
Vendor management
Freelance management
Strategic planning
Communication
Problem-solving
Organizational skills
CRM
Microsoft 365
Jira

Benefits

Health insurance
Dental insurance
Employee assistance program
Wellness allowance
RRSP matching
Birthday off
Summer holidays
End-of-year break
Professional development
Lunch n' learns

Visa sponsorship

Not detected in the job text

Keywords

Resource Management
Workforce Planning
Capacity Planning
Operations
Project Management
Financial Pipeline
Staffing
Freelance Management
Vendor Management
Nearshore
Offshore
Utilization Reporting
M365 Suite
Excel
Sage Intacct
Float
Workbook
Jira
CRM
Agency
Digital Products
Creative
Experience Design
Strategy
Client Leadership
DEI
Talent Acquisition
Forecasting
Risk Management
Business Development

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