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Added 2 mins ago
Gestionnaire de projet / Project Manager
LIDD Supply Chain Consultants
Montreal, QC
Full-time
Ability to handle multiple mandates simultaneously under the supervision of a project director
Added 3 mins ago
Leader, Trades & Maintenance, Facilities Management
Fraser Health
Surrey, BC
Full-time
…supervision of the day-to-day activities of the assigned service delivery area and coordinates major and minor hospital maintenance and construction projects through effective planning,…
Added 3 mins ago
Senior Data Engineer
Fraser Health
Surrey, BC
Full-time
…Engineer to join our agile and fast paced team. Reporting to the Director, Data Engineering, this position is part of the team responsible for developing and maintaining ETL pipelines,…
Added 18 mins ago
Account Executive
The Mint Agency
Toronto, ON
Support the Account Team in the administration, delivery and maintenance of required client documentation including contacts (service agreements), project scopes, client budgets, payment…
Added 18 mins ago
Account Director
The Mint Agency
Toronto, ON
The Account Director will be responsible for the following:
Added 18 mins ago
BD Coordinator
Farmboy Fine Arts
Vancouver, BC
Full-time
Assemble proposal documents from approved templates, coordinating with the delivery team for project references, photography, and fee inputs.
Added 18 mins ago
Public Affairs Associate
Mosaic
Regina, SK · CA - Regina, SK
Full-time
The Public Affairs Associate will support the delivery of high-impact Public Affairs initiatives and administrative activities that strengthen community partnerships, engage employees,…
Added 34 mins ago
Director, Executive Communications & Engagement
Scotiabank
Toronto, ON
Reporting to the leader of the Office of the Chief Security Officer (OCSO), the Director, Executive Communications & Engagement leads the strategy, governance, and end-to-end delivery of…
Added 34 mins ago
Creative Director - 6-Month Contract, with Potential for Extension (Remote)
Geotab
Canada
…our growth and deliver results! Geotab is seeking a Creative Director who will serve as the visionary leader and principal steward of the company's global visual brand identity system. If…
Added 1 hour ago
Public Affairs Associate
The Mosaic Company
Regina, SK
Full-time
The Public Affairs Associate will support the delivery of high-impact Public Affairs initiatives and administrative activities that strengthen community partnerships, engage employees,…
Added 1 hour ago
Senior Resource Manager
BIMM
Toronto, ON
…strategies before resource needs affect client onboarding or delivery and maintains the integrity of BIMM’s resourcing data, forecasts, and workforce…
Added 1 hour ago
Digital Project Manager
TREEFROG THERAPEUTICS
Canada
This role sits at the centre of our delivery operations, ensuring client projects are planned, executed, and handed off on time, on budget, and within agreed scope. You will serve as the…
Added 1 hour ago
Director of Public Works
Township of Wellesley
ON · Saint Clements, ON
Full-time
…self-motivated, hardworking team player to fill a position as Director of Public Works within the Public Works…
Added 1 hour ago
Associate or Associate Director
National Bank of Canada
Montreal, QC
Full-time
A career as an Associate or Associate Director, Business Integrator on the New Products and Activities team at National Bank of Canada Capital Markets means acting as a key driver of new…
Added 1 hour ago
Senior Resource Manager
BIMM
Toronto, ON
Full-time
…strategies before resource needs affect client onboarding or delivery and maintains the integrity of BIMM’s resourcing data, forecasts, and workforce…
Added 1 hour ago
Senior Software Engineer - Credit Commercial Engineering
Marqeta
Remote, Canada
Full-time · Remote
Marqeta is seeking a skilled Senior Software Engineer to contribute to the design and delivery of software solutions on our Credit Commercial Engineering Team. In this role, you will take…
Added 1 hour ago
Associate, Fundraising Granting
University Health Network
Toronto, ON
$70,000 to $80,000 CAD / year
Full-time
The Associate, Fundraising Granting reports directly to the Director, Granting and plays a critical role in supporting a portfolio of donor-funded projects and initiatives. Using strong…
Added 1 hour ago
Project Director
AECOM
Markham, ON
$155,000 to $205,000 CAD / year
Full-time
AECOM Buildings + Places is seeking a Project Director to join our transportation focused team and help develop presence across Canada. This position is based out of our Markham office.…
Added 2 hours ago
Manager, Projects & Operations
United Way British Columbia
Prince George, BC
$91,970 CAD / year
Full-time
Reporting to the Director, Community Impact & Investment, the Manager, Projects & Operations supports the effective administration, coordination, and delivery of operational and project…
Added 2 hours ago
Manager, Projects & Operations
United Way British Columbia
Kamloops, BC
$91,970 CAD / year
Full-time
Reporting to the Director, Community Impact & Investment, the Manager, Projects & Operations supports the effective administration, coordination, and delivery of operational and project…
Added 2 hours ago
IT Project Manager (Digital / AI specialization
Addmore Group
Toronto, ON · Greater Toronto Area, Canada
Full-time
A minimum of 8 years of total IT project delivery experience, of which 3-5 years include leading full delivery lifecycle as well as managing a diverse team
Added 2 hours ago
Manager, Projects & Operations
United Way British Columbia
Kelowna, BC
$91,970 CAD / year
Full-time
Reporting to the Director, Community Impact & Investment, the Manager, Projects & Operations supports the effective administration, coordination, and delivery of operational and project…
Added 2 hours ago
Manager, Projects & Operations
United Way British Columbia
Burnaby, BC
$91,970 CAD / year
Full-time
Reporting to the Director, Community Impact & Investment, the Manager, Projects & Operations supports the effective administration, coordination, and delivery of operational and project…
Added 2 hours ago
Manager, Projects & Operations
United Way British Columbia
Victoria, BC
$91,970 CAD / year
Full-time
Reporting to the Director, Community Impact & Investment, the Manager, Projects & Operations supports the effective administration, coordination, and delivery of operational and project…
Added 2 hours ago
Manager, Projects & Operations
United Way British Columbia
Nanaimo, BC
$91,970 CAD / year
Full-time
Reporting to the Director, Community Impact & Investment, the Manager, Projects & Operations supports the effective administration, coordination, and delivery of operational and project…

BIMM

Senior Resource Manager

Toronto, ON, Canada

Pay: $100,000 - $120,000 CAD
Experience: 5 years of experience in Resource Management, Workforce Planning, Project Management, Operations, or a similar role.
Posting language: English
Posted: Sep 22, 2026

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Original job description

BIMM is booming, so we’re looking for a Senior Resource Manager to join our team!

As we observe a hybrid model, this role will require you to be in office 3 days per week to support our teams.

Who we are

BIMM is a Toronto-based agency that lives at the intersection of data, technology, and creativity to provide clients with high-performing campaigns and digital products that shape connected customer experiences. We’ve helped our clients implement fully integrated CRM customer journeys, built robust digital experiences, and created national loyalty programs with decades of experience in sectors of automotive, financial, telco and retail.

We are creative realists, which means our ideas and solutions are grounded in the realities of our clients’ business. We believe big ideas are nothing without big results (and flawless execution); high-performing agencies deliver high-performing campaigns, products, and experiences; and the best solutions happen when we collaborate with clients as partners.

This is an existing vacancy, not a made-up role - this one’s already got a desk waiting.

Who we're looking for

The Senior Resource Manager is responsible for planning, coordinating, and optimizing resource allocation across BIMM’s multidisciplinary teams, including Creative, Experience Design (XD), Technology, Strategy, and Client Leadership. The role serves as the central point of coordination for staffing decisions, ensuring the right people are assigned to the right opportunities based on skills, experience, availability, development goals, and business priorities.

The Senior Resource Manager also leads forward-looking workforce planning by translating the client, business development, and financial pipeline into actionable resource and hiring plans. This includes maintaining visibility into internal capacity, upcoming talent requirements, and the availability of freelancers, contractors, vendors, and nearshore/offshore resources.

Working closely with department leaders from Client Leadership, Operations, HR, Talent Team, and Finance, the Senior Resource Manager proactively identifies capacity constraints, staffing gaps, utilization risks, and future resourcing requirements. The role develops fulfillment strategies before resource needs affect client onboarding or delivery and maintains the integrity of BIMM’s resourcing data, forecasts, and workforce plans.

You will collaborate with:

Leaders and team members across Creative, XD, Technology, Strategy, Client Leadership, Project Management, Operations, HR, Talent Team, and Finance.
Reports to the Director of Operations.
Has no direct reports.
Coordinates the broader external resource ecosystem, including freelancers, contractors, staffing vendors, and nearshore/offshore partners.

Impact

The Senior Resource Manager ensures BIMM has the talent and capacity required to meet current and future client needs. By connecting business pipeline visibility with workforce planning, resource allocation, hiring, and external talent strategies, the role helps BIMM proactively address staffing risks, optimize utilization, support employee wellbeing, and deliver client work successfully.

The role also supports sustainable business growth by identifying talent requirements early, improving the timing of hiring and external resource engagement, and providing leadership with clear visibility into capacity, demand, and resource fulfillment plans.

Responsibilities

Resource planning and allocation: Own BIMM's workforce planning, resource allocation, and external talent management function, including capacity planning, staffing forecasts, resource fulfillment strategies, and the processes and governance required to support current and future business demand.
Pipeline and workforce planning: Own the workforce planning process by partnering with Client Leadership, Operations, Finance, HR, and department leaders to translate client, business development, and financial pipeline forecasts into actionable resource plans. Anticipate future capacity and capability needs, identify resource gaps, and, in partnership with the Talent Team, define hiring timelines and the most appropriate sourcing approach, including local, nearshore, offshore, employee, freelance, or contractor resources.
Capacity and fulfillment management: Evaluate forecasted demand against current capacity to identify what talent BIMM has available, what additional talent is required, and where existing resources can be transitioned or redeployed. Develop resource fulfillment plans using the appropriate combination of internal staffing, permanent hiring, freelancers, contractors, vendors, and nearshore/offshore resources.
Vendor and contingent workforce management: Maintain a centralized view of BIMM's external talent ecosystem, including freelancers, contractors, staffing agencies, and nearshore/offshore partners. Assess workforce demand against available capacity, identify external resource requirements, and, in partnership with the Talent Team, initiate and support staffing requests through approved vendors to address resource gaps and future hiring needs
.Freelance Management: Maintain a current roster of pre-approved freelance resources across core roles, capabilities, and skill sets to support forecasted business demand and resource planning activities. Monitor freelance capacity, availability, and capability coverage, identify potential resource gaps, and provide recommendations for contingent staffing needs. In partnership with the Talent Team, communicate freelance requirements and support the engagement of approved freelancers when external resources are required.
Data, reporting, and risk management: Maintain accurate and current resourcing data, forecasts, utilization reporting, hiring requirements, and external resource information. Proactively identify capacity constraints, overages, staffing gaps, workload concerns, fulfillment risks, and potential impacts to client onboarding or delivery, and develop mitigation plans with the appropriate leaders.

Requirements

5 years of experience in Resource Management, Workforce Planning, Project Management, Operations, or a similar role.
Experience managing resources across multiple disciplines, client accounts, and project types.
Strong understanding of how project engagements are staffed, delivered, and managed within a professional services, creative studio, technology, digital, or agency environment.
Experience translating business development, client, or financial pipeline information into workforce requirements, capacity forecasts, hiring priorities, and resource fulfillment plans.
Ability to assess project and client requirements and match individuals based on skills, experience, availability, capacity, development opportunities, and delivery needs.
Experience managing or coordinating freelancers, contractors, staffing vendors, and other external talent resources.
Understanding of nearshore and offshore delivery models and how they can support broader workforce and resource strategies.
Experience maintaining accurate resource plans, utilization data, capacity forecasts, hiring requirements, and workforce planning information.
Experience identifying and proactively resolving resource conflicts, overages, capacity constraints, staffing gaps, and delivery risks.
Ability to evaluate multiple fulfillment options, including internal allocation, employee transitions, permanent hiring, freelance or contract resources, staffing vendors, and nearshore/offshore support.
Strong analytical and problem-solving skills, with the ability to connect workforce demand, financial information, capacity data, and delivery requirements.
Strong organizational skills, with the ability to manage competing priorities and time-sensitive staffing requirements in a fast-paced environment.
Excellent verbal and written communication skills, with the ability to build productive relationships, manage external partners and facilitate workforce planning discussions across multiple departments.
Experience partnering with Operations, HR (including Talent Team), Finance, Client Leadership, and department leaders on staffing and workforce decisions.
Experience using resource management, project management, financial planning, CRM, or workflow tools such as M365 Suite, including Excel, Sage Intacct, Float, Workbook, Jira, or similar platforms.

What's in it for you?

Work Life Balance with BIMM days: Spend your birthday any way you’d like, as long as it’s not at the Extra day off to enjoy every summer holiday and a week-long end-of-year break. Boo-yah!
Benefits: We offer a comprehensive health & dental benefits plan with an Employee Assistance Program. BIMMers are also given extra $$$ to put towards wellness or health-related needs. Did we mention our RRSP with matching? A lil BIMM bonus to build your bank.
Culture: Our squad is fun, friendly and entirely egoless. Our social committee plans BIMM bashes,Tasty Thursdays and quarterly outings like candle making workshops, board game nights, Jays games and cooking Our summer and holiday parties are quite memorable as well! Having Fun Everyday is one of our core values.
We believe in working & meeting with We observe a hybrid working model in our beautiful dog-friendly office located in the Distillery District, stuffed with snacks.
Belonging: Our dedicated DEI committee provides thought-provoking insights which are reflected in our work; They also organize engaging awareness activities and events to showcase BIMMER’s professional talents and personalities. What talents might you bring? :)
Growth: BIMM is part of kyu collective which gives our employees access to the network’s resources, training, offices, and more. We also prioritize your personal and professional development with opportunities like on-site Lunch n’ Learns, conferences and online courses. Love 2 Learn.

BIMM is committed to providing an environment that is inclusive and accessible. We are an equal opportunity employer and consider all applicants for employment without discrimination. Please let us know if accommodation for the recruitment/interview process is required and we will work with you to make sure your needs are met.

AI In Recruitment

While we are exploring ways to best utilize AI in our hiring processes, BIMM currently does not use AI-enabled tools in our hiring process. All candidates are screened by humans, and approved by humans.

The range of annual base salary for full-time employees for this position is below. Please note that base pay offered may vary depending on factors including your city of residence, job-related knowledge, skills, and experience.

Total compensation range:

$100,000 - $120,000 CAD

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More about this job

Responsibilities

The Senior Resource Manager is responsible for planning, coordinating, and optimizing resource allocation across multidisciplinary teams to meet business demands. They lead workforce planning by translating pipeline data into actionable hiring and resourcing strategies while managing external talent ecosystems.

Requirements

Candidates must have at least 5 years of experience in resource management, workforce planning, or operations within a professional services or agency environment. Strong analytical skills and the ability to manage complex staffing requirements across multiple departments are essential.

Skills

Resource management
Workforce planning
Capacity planning
Project management
Operations management
Data analysis
Financial forecasting
Vendor management
Freelance management
Strategic planning
Communication
Problem-solving
Organizational skills
CRM
Microsoft 365
Jira

Benefits

Health insurance
Dental insurance
Employee assistance program
Wellness allowance
RRSP matching
Birthday off
Summer holidays
End-of-year break
Professional development
Lunch n' learns

Visa sponsorship

Not detected in the job text

Keywords

Resource Management
Workforce Planning
Capacity Planning
Operations
Project Management
Financial Pipeline
Staffing
Freelance Management
Vendor Management
Nearshore
Offshore
Utilization Reporting
M365 Suite
Excel
Sage Intacct
Float
Workbook
Jira
CRM
Agency
Digital Products
Creative
Experience Design
Strategy
Client Leadership
DEI
Talent Acquisition
Forecasting
Risk Management
Business Development

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