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Added 9 mins ago
PI
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Biogen

Access & Reimbursement Manager, North Chicago

Field, BC, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Apply by: Nov 7, 2026
Experience: Minimum 5-7+ years of pharmaceutical/biotech experience.
Posting language: English
Posted: Oct 8, 2026

Original job description

Territory: North Chicago, IL

About This Role

The Access and Reimbursement Manager (ARM) plays a pivotal role in securing and maintaining patient access to Biogen MS therapies by engaging with Key Neurology Accounts and TOUCH Authorized Infusion Providers. This role demands expertise in reimbursement and payer access, coupled with a deep understanding of local marketplace dynamics. The ARM collaborates across all levels of healthcare providers and systems, driving innovative strategies to optimize patient access and enhance outcomes. Responsibilities include leading patient access strategy, site of care management, and resolving complex reimbursement issues. The ARM serves as a key liaison between internal teams and external stakeholders, ensuring alignment and execution of tactical plans.

What You'll Do

Neurology Account Engagement:

Develop business plans for Priority Accounts in collaboration with matrix team.
Conduct Biogen Portfolio Overviews to enhance revenue optimization and improve provider and patient satisfaction.
Deliver provider education through ARM-led and Peer to Peer programming.

Infusion Site Management

Develop regional infusion site strategy and oversee its implementation.
Ensure compliance with medical and site of care policies, including REMS certification.
Provide education and support on billing/coding, coverage/payment, and clinical aspects of MS therapies.

Patient Access & Provider Reimbursement

Navigate patient services escalations and resolve complex reimbursement issues.
Initiate and maintain patient access to Biogen therapies across the MS portfolio.

Cross-functional Leadership & Collaboration

Analyze business trends and opportunities as part of the Regional Director Leadership Team.
Lead regional initiatives related to patient access and collaborate with local field teams and patient services.
Provide ongoing education on services, solutions, and access across the ONE Biogen team.

Who You Are

You are a customer-focused professional who prioritizes patient, payer, and physician needs while fostering strategic relationships. You demonstrate creative problem-solving abilities and innovative thinking and are comfortable integrating complex information while maintaining strong connections with stakeholders.

You have strong healthcare and reimbursement business acumen and stay updated on healthcare policy, payers, and market trends. You are an effective communicator who can deliver persuasive presentations, build strong relationships, and execute influence strategies to advance shared business goals.

Required Skills

Minimum 5-7+ years of pharmaceutical/biotech experience.
Track record in field reimbursement, clinical education, or pharmaceutical sales/management.
Experience navigating complex accounts and understanding FDA mandated REMS programs.
Strong presentation and communication skills.
Knowledge of Managed Care and patient privacy laws.
Valid driver’s license required
Ability to work in the field and travel (40-80% depending on territory geography and requirements).

Job Level: Management

Additional Information

The base compensation range for this role is: -

Base salary offered is determined through an analytical approach utilizing a combination of factors including, but not limited to, relevant skills & experience, job location, and internal equity.

Regular employees are eligible to receive both short term and long-term incentives, including cash bonus and equity incentive opportunities, designed to reward recent achievements and recognize your future potential based on individual, business unit and company performance.

Benefits

In addition to compensation, Biogen offers a full and highly competitive range of benefits designed to support our employees’ and their families physical, financial, emotional, and social well-being; including, but not limited to:

Medical, Dental, Vision, & Life insurances
Fitness & Wellness programs including a fitness reimbursement
Short- and Long-Term Disability insurance
A minimum of 15 days of paid vacation and an additional end-of-year shutdown time off (Dec 26-Dec 31)
Up to 12 company paid holidays + 3 paid days off for Personal Significance
80 hours of sick time per calendar year
Paid Maternity and Parental Leave benefit
401(k) program participation with company matched contributions
Employee stock purchase plan
Tuition reimbursement of up to $10,000 per calendar year
Employee Resource Groups participation

Why Biogen?

We are a global team with a commitment to excellence, and a pioneering spirit. As a mid-sized biotechnology company, we provide the stability and resources of a well-established business while fostering an environment where individual contributions make a significant impact. Our team encompasses some of the most talented and passionate achievers who have unparalleled opportunities for learning, growth, and expanding their skills. Above all, we work together to deliver life-changing medicines, with every role playing a vital part in our mission. Caring Deeply. Achieving Excellence. Changing Lives.

At Biogen, we are committed to building on our culture of inclusion and belonging that reflects the communities where we operate and the patients we serve. We know that diverse backgrounds, cultures, and perspectives make us a stronger and more innovative company, and we are focused on building teams where every employee feels empowered and inspired. Read on to learn more about Biogen.

All qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, sexual orientation, marital status, race, color, national origin, ancestry, ethnicity, religion, age, veteran status, disability, genetic information or any other basis protected by federal, state or local law. Biogen is an E-Verify Employer in the United States.

Apply About employer

More about this job

Responsibilities

Develop and execute patient access strategies for Biogen MS therapies by engaging neurology accounts and authorized infusion providers, managing infusion sites, and resolving complex reimbursement issues. Collaborate with internal teams and external stakeholders to deliver provider education, implement regional initiatives, and improve patient access and outcomes.

Requirements

Requires 5–7+ years of pharmaceutical or biotechnology experience and a track record in field reimbursement, clinical education, or pharmaceutical sales or management. Candidates should understand complex accounts, FDA-mandated REMS programs, managed care, and patient privacy laws, and have strong communication skills, a valid driver’s license, and the ability to travel 40–80%.

Skills

Field Reimbursement
Patient Access Strategy
Payer Access
Reimbursement Navigation
Managed Care
Pharmaceutical Sales
Clinical Education
Account Management
Infusion Site Management
REMS Compliance
Billing And Coding
Coverage And Payment
Healthcare Policy Knowledge
Presentation Skills
Cross-Functional Leadership

Benefits

Medical Insurance
Dental Insurance
Vision Insurance
Life Insurance
Fitness And Wellness Programs
Fitness Reimbursement
Short-Term Disability Insurance
Long-Term Disability Insurance
Paid Vacation
Company Shutdown Time Off
Paid Holidays
Sick Time
Paid Maternity Leave
Paid Parental Leave
401(k) With Company Match
Employee Stock Purchase Plan
Tuition Reimbursement
Employee Resource Groups

Visa sponsorship

Not detected in the job text

Keywords

Biotechnology
Multiple Sclerosis Therapies
Patient Access
Payer Access
Reimbursement
Neurology Accounts
Authorized Infusion Providers
Account Business Plans
Portfolio Overviews
Provider Education
Peer-To-Peer Programming
Infusion Site Strategy
Site Of Care Management
REMS Certification
Billing And Coding
Coverage And Payment
Patient Services Escalations
Managed Care
Patient Privacy Laws
Healthcare Policy
Market Trends
Cross-Functional Collaboration
Regional Initiatives
FDA-Mandated REMS Programs

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