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Added 10 mins ago
Sr. Director, Business Intelligence and Analytics
GS1 Canada
Toronto, ON · North York, ON
$145,000 to $165,000 CAD / year
Full-time
The Senior Director, Business Intelligence and Analytics is a senior enterprise leader responsible for building and leading GS1 Canada’s business intelligence, analytics, and market insight…
Added 38 mins ago
Director of People and Workplace Culture / Directeur/Directrice des ressources humaines et de la culture d’entreprise
Venor
Halifax, NS
Full-time
The Director, People and Workplace Culture serves as the strategic leader responsible for building an engaged, inclusive, safe, and high-performing workplace that enables the Canadian…
Added 38 mins ago
Director of Finance
KLONDIKE Lubricants Corporation
Langley (District), BC · Langley, BC
Full-time
The Director of Finance will play a central role in ensuring financial discipline, reliability, and insight across the organization, while remaining closely connected to the day-to-day…
Added 38 mins ago
Director, Cardiovascular, Stroke & Chronic Diseases
William Osler Health System
Brampton, ON
Full-time
…training and promotional opportunities. Guided by our accomplished senior leadership team, together we are driving our vision of patient-inspired health care without…
Added 38 mins ago
AI Lead
Galent
Toronto, ON
Contract
As Lead Operations, you will be that engine. You will be an embedded, vendor-supplied expert reporting directly to the Director, Live Programs, responsible for the day-to-day operating…
Added 40 mins ago
Senior Manager, Loyalty Partnerships (Toronto, ON)
Scotiabank
Toronto, ON
…models into existing Scotiabank Loyalty programs and helps the Director deliver those to a broader set of Scotiabank Clients. Interact with key partners and develop innovative plans and…
Added 40 mins ago
Director, Technical Product Management - Platform Engineering & Cloud Services
Scotiabank
Toronto, ON
We are seeking a Director, Technical Product Management – Platform Engineering & Cloud Services to lead the product strategy, roadmap, adoption, and delivery of a portfolio of enterprise…
Added 40 mins ago
Associate Director, Roynat Capital, Commercial Banking, Hospitality - Montreal
Scotiabank
Montreal, QC
…long-term capital solutions for mid-sized companies utilizing senior term, subordinated debt, as well as mezzanine capital and common share equity. We provide tailored solutions to clients…
Added 54 mins ago
Manager, Financial Planning and Analysis
Sanya’k̓ula
Vancouver, BC
Full-time
Reporting to the Director, Business Planning Corporate, the Manager, Financial Planning & Analysis plays a critical role in all aspects of financial planning, operational reporting, ad hoc…
Added 55 mins ago
OPERATIONS MANAGER - Remote Camp Setting Northwestern Ontario
Dexterra
Thunder Bay, ON
Full-time
Reporting to the District Manager and/or Regional Operations Director, the Operations Manager (OM) is responsible for overseeing portfolios for a specific region to ensure efficiency and…
Added 1 hour ago
Senior Manager, Program Management Office
Telesat
Ottawa, ON
Full-time
The Senior Manager, Project Management Office (PMO) reports to the Director of Mission Assurance and Program Integration and is responsible for leading enterprise program governance,…
Added 1 hour ago
Senior Manager, Sales Performance and Enablement
Sienna Senior Living
Markham, ON
Full-time
Reporting to Senior Director, Sales Strategy & Support, the Senior Manager, Sales Performance and Enablement drives sales performance across the Aspira Retirement Division through…
Added 1 hour ago
Sr. Director, Business Intelligence and Analytics
GS1 Canada
Toronto, ON
$145,000 to $165,000 CAD / year
Full-time
The Senior Director, Business Intelligence and Analytics is a senior enterprise leader responsible for building and leading GS1 Canada’s business intelligence, analytics, and market insight…
Added 1 hour ago
Manager, Communications
Professional Institute of the Public Service of Canada
Ottawa, ON
$136,379 to $170,473 CAD / year
Full-time
Provide strategic communications advice to the Director, senior management and elected officials on complex and sensitive matters, including media relations, public affairs, executive…
Added 1 hour ago
Manager, Research & Policy
Professional Institute of the Public Service of Canada
Ottawa, ON
$136,379 to $170,473 CAD / year
Full-time
Under the direction of the Director, Public Affairs, Member Services & Communications, the Manager, Research & Policy leads the day-to-day operations of the Research & Policy function and…
Added 2 hours ago
Director, Finance
Thorek/Scott and Partners
Toronto, ON
Full-time
…and International clients include: global banks and non-bank financial institutions, private equity and investment funds, professional service firms, and entrepreneurial businesses in a…
Added 2 hours ago
Director, People and Culture Strategy
Alcohol and Gaming Commission of Ontario
Toronto, ON
…strategic, collaborative and forward-thinking leader to serve as Director, People and Culture Strategy. Reporting to the Chief Human Resources Officer (CHRO), the Director People and…
Added 2 hours ago
Finance Business Partner
Trackforce
Montreal, QC
Full-time
Reporting to the Director, Financial Planning & Analysis, the Finance Business Partner plays a critical role at the intersection of FP&A and business strategy. You will support…
Added 2 hours ago
Director, Strategic Procurement
Conestoga College
Kitchener, ON
Full-time
Reporting to the Vice President, Finance, CFO & Compliance Advisor, the Director, Procurement provides strategic leadership for the college’s Procurement & Contract Services function. The…
Added 2 hours ago
Group Account Director (Medical Affairs)
Real Chemistry
Canada
As a Group Account Director, you will serve as the senior strategic leader across multiple medical affairs and publication workstreams. You’ll own client relationships at the highest level,…
Added 3 hours ago
Administrative Coordinator (ID#5542)
New Value Solutions
Vancouver, BC · Greater Vancouver, BC
Contract
3+ years of administrative experience supporting senior management and/or Director-level operations.
Added 3 hours ago
Compensation Analyst
University of Victoria
Victoria, BC
Full-time
The Compensation Analyst provides specialized financial, budgetary and compensation expertise to support the University of Victoria's strategic, operational and regulatory requirements.…
Added 3 hours ago
Senior Manager, Wealth Operations and Oversight - Tangerine
Scotiabank
ON · Toronto, ON
The Senior Manager, Wealth Operations & Oversight serves as the subject matter expert (SME) for the Wealth Operations team while leading the operational design and oversight of assigned…
Added 3 hours ago
Principal, IT Audit - 461 EN
Export Development Canada | Exportation et développement Canada
Remote, Canada
Full-time · Remote
At EDC, we support Canadian businesses to succeed globally. We provide the financial tools and expertise they need to explore new markets, reduce risks, all towards the goal of making…
Added 3 hours ago
Principal, IT Audit - 461 EN
Export Development Canada | Exportation et développement Canada
Remote, Canada
Full-time · Remote
At EDC, we support Canadian businesses to succeed globally. We provide the financial tools and expertise they need to explore new markets, reduce risks, all towards the goal of making…

BioScript Solutions

Senior Program Manager (Patient Support Programs)

Moncton, NB, Canada
Quebec, QC, G1A 0A2, Canada
Oakville, ON, Canada
Montreal, QC, H1A 0A1, Canada

Job type: Full-time
Listed closing date: Jun 2, 2026
Posting language: English
Posted: Apr 15, 2026

This date has passed. Check with the employer before applying.

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Original job description

Empowering lives, healing hearts, embracing future.

Are you ready to make a lasting impact in specialty care? We’re seeking a dedicated and dynamic Senior Program Manager to join our Patient Support Programs at BioScript Solutions, where we put our patients first!

What we offer (and why you’ll love it here!):

Growth Opportunities: Committed to fostering a culture of growth, where every team, member is encouraged to pursue new skills, expand their knowledge, and advance their careers.
Vibrant Culture: Over 1,500 team members across Canada and year over year we manage to maintain an overall above industry engagement score by using a monthly pulse survey.
- Our People Say It Best: https://www.youtube.com/watch?v=gySeQnPY7Tg
Attractive Compensation: Competitive salary, incentive program, and comprehensive benefits package.
What & Where: Toronto, ON / Montreal, QC / Moncton, NB, / Calgary, AB
Closing Date: June 2, 2026

Why BioScript Solutions?

At BioScript, we're not just a company - we're a fast-growing company always putting patients first. Recognized as one of Canada’s Best Managed Companies, we believe in pushing boundaries, setting trends, and creating meaningful experiences that captivate and inspire. Our vibrant team is made up of innovative minds who are passionate about driving success and making an impact. Ready to be a part of this exhilarating journey?

Reporting to the Director of Patient Programs, the Senior Program Manager will be responsible for inspiring and leading a team of Program Managers in developing and executing patient support programs. The role will include direct oversight of a team of Program Managers and accountability for the delivery of patient care, operational quality, and partner satisfaction for those patient support programs. The role will require you to develop and maintain strong working relationships with partners and stakeholders. It will also require you to create collaborative networks internally and work cross- functionally with all organizational departments.

How you will make an impact

Delivery of Patient Support Programs:

Accountable for continuous process improvement and operational excellence of specific patient support programs and partner portfolios;
Ensure delivery of programs to deliver targeted KPIs and metrics;
Ensure operations are delivered in compliance with regulatory, partner and quality guidelines;
Coach, and develop direct reports;
Ensure strong team engagement across managed programs.

Co-create solutions with partners, program managers and cross-functional units to enhance the patient journey;
Support our partners’ success:

Support the resolution of client issues and concerns;
Review and recommend action on change requests;
Lead regular business reviews with our partners.

Provide support in RFPs, contract negotiations and program launches;
Maintain and apply up-to-date knowledge on industry trends;
Support the Director of Patient Programs in special projects / initiatives which may include planning, resource allocation, financial reviews and implementation of change;
Responsible to report any patient safety information as per adverse event reporting requirements and product quality complaints reporting requirements;
Review of accuracy of all invoices.

What you’ll bring to our team

Experience building and leading strong collaborative, cross functional teams with both internal and external stakeholders;
University business / healthcare degree, or equivalent combination of experience and education;
Minimum of 3 years experience in partner relationship and account management;
Minimum of 2 years experience leading teams and coaching direct reports;
A minimum of 2 years experience leading patient support programs or other business process outsourcing delivery teams, preferably in a health care setting;
Extensive experience and knowledge of Oncology PSP operations and reimbursement is a strong asset;
Significant experience in project management and change management, with a demonstrated ability to effectively manage timelines to ensure delivery of project objectives;
Demonstrated solutions, results, and people-oriented leader;
Ability to communicate effectively both orally and in writing, as well as strong presentation skills;
Excellent Microsoft Office Suite skills (Word, Excel, PowerPoint);
Excellent critical thinking skills and demonstrated ability to prioritize multiple projects/tasks;
Good understanding of multi-channel contact centre operations, preferably on a distributed basis;
General understanding of pharmacovigilance requirements;
Strong understanding of financial statements and budgeting;
Familiarity with electronic data management systems;
Bilingual proficiency in written and verbal English and French is an asset;
Project management designation / certificate is a strong asset.

Compensation: At BioScript, your base pay is one part of your total compensation package and is determined within a range. Our pay ranges are based on the local cost of labor benchmarks for each specific role, level, and geographic location.

We're proud to be an equal opportunity employer. As a people-centric organization, we’re committed to fostering a welcoming culture free of discrimination, and to providing a healthy and safe work environment where all team members can thrive as individuals. Through our commitment to diversity, inclusion, belonging, and equity, we strive to provide an accessible workplace, where individuals feel valued, respected, and supported every day.

We are committed to creating an inclusive and accessible work environment across Canada. In accordance with applicable provincial legislation, including Quebec’s Charter of the French Language, this job posting is provided in both French and English when required. For positions based in Quebec, French language proficiency is required to perform day-to-day duties. Bilingualism (French and English) is required for this position to effectively communicate with internal and external stakeholders.

We encourage and accept all applications, however, only candidates selected for interviews will be contacted. Accommodations can be made available on request for candidates taking part in all aspects of the selection process. For inquiries, please email the talent acquisition team at recruitment@bioscript.ca.

Ready to make your mark? If you’re passionate about transforming ideas into extraordinary results and excited to join a forward-thinking team, we want to hear from you!

#INDA

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More about this job

Responsibilities

Lead Program Managers and oversee the delivery, quality, compliance, and continuous improvement of patient support programs, ensuring program KPIs and patient care standards are met. Manage partner relationships and business reviews, support program launches and contract activities, and contribute to special projects, financial reviews, and change initiatives.

Requirements

Requires a university degree in business or healthcare, or equivalent education and experience, along with experience in partner management, team leadership, and patient support program or business process outsourcing delivery. Candidates should bring project and change management expertise, strong communication and financial skills, and knowledge of contact centre operations; oncology PSP experience and a project management designation are assets.

Skills

Team Leadership
Account Management
Project Management
Change Management
Operational Excellence
Process Improvement
Cross-Functional Collaboration
Budgeting and Financial Reviews
Client Issue Resolution
Regulatory Compliance
Pharmacovigilance
Oncology Reimbursement
Contact Centre Operations
Microsoft Office

Benefits

Competitive Salary
Incentive Program
Growth Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Patient Support Programs
Specialty Care
Oncology
Patient Care
Program Management
Account Management
Project Management
Change Management
Operational Excellence
Process Improvement
Key Performance Indicators
Regulatory Compliance
Quality Guidelines
Pharmacovigilance
Adverse Event Reporting
Product Quality Complaints
Reimbursement
Contact Centre Operations
Business Process Outsourcing
Resource Allocation
Financial Reviews
Budgeting
Electronic Data Management Systems
Microsoft Word
Microsoft Excel
Microsoft PowerPoint
Request for Proposals
Contract Negotiations
Business Reviews

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