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Added 7 mins ago
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Added 38 mins ago
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Birchwood Automotive Group

DELIVERY COORDINATOR

Winnipeg, MB, Canada
Greater Winnipeg Metropolitan Area, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Dec 3, 2026
Posting language: English
Posted: Nov 3, 2026

Original job description

Delivery Coordinator

Reporting Relationship: This position reports directly to the Sales Manager.

Job Summary

The Delivery Coordinator plays an integral role in achieving the highest levels of customer satisfaction during the sales process. The role of the Delivery Coordinator is to ensure that when a customer leaves with their new purchase, they are 100% completely satisfied with the transaction and they become the last person to impact the customer experience. The ideal candidate has excellent communication, organizational and interpersonal skills and is truly customer-focused. The Delivery Coordinator works closely with the sales team and the customer to schedule and organizes the delivery where they will spend time with the customer explaining the features and functions of the vehicle.

Qualifications

Focus on customer needs, and a passion for delivering exceptional customer service
Automotive industry experience is considered an asset
Demonstrated ability to nurture collaborative working relationships with team members within the dealership
Exceptional communication skills (in person, on the phone, by email, written)
Well organized – able to set priorities, develop a work schedule, monitor progress towards goals, and deliver on commitments
Proficiency in working with Microsoft Office, Excel, and other applications
Valid driver’s license, clean driving record, and own transportation to and from work are required

What Birchwood Can Offer You

Competitive compensation – in addition to salary, many roles have bonus and commission incentives that reward you for success
Full benefits package including vacation time, company-paid extended health, dental/vision coverage, and employee assistance – with flex plan options
RSP Matching program – Birchwood will match up to $5,000 of your regular earnings after 1 year of employment
Employee referral bonus program – refer your friends to Birchwood and receive a referral bonus
Career development opportunities & internal promotions
Learning & development opportunities
Wellness program
Corporate discounts & group savings plan
Volunteer program – Dollars for Doing
Company events – Birchwood Bucks, Circle of Excellence, holiday parties

Birchwood is Manitoba’s largest automotive retailer. Our 24 franchises are in addition to four state-of-the-art collision repair centres and four Birchwood Credit Solutions locations. We offer sales, services, and parts to meet our customers’ automotive needs. We’re a recognized leader in the retail automotive industry, not only for our diverse workforce reflecting our community, but also for our unparalleled commitment to team members, customers, partners, and neighbourhoods. At Birchwood, our days begin and end with gratitude, personal leadership, trust, respect, continuous improvement, and generosity.

Birchwood is committed to creating a diverse workplace and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Reasonable accommodation is available to applicants with disabilities upon request. Please email your request to: recruitment@birchwood.ca

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Birchwood Ford

Department

Sales

Employment Type

Full Time

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More about this job

Responsibilities

Coordinate and organize vehicle deliveries with customers and the sales team, ensuring customers are fully satisfied with their purchase. Explain vehicle features and functions to customers and provide a positive final interaction in the sales process.

Requirements

Candidates should be customer-focused, well organized, and have strong communication and interpersonal skills; automotive industry experience is an asset. Proficiency with Microsoft Office and Excel, a valid driver's license, a clean driving record, and personal transportation to and from work are required.

Skills

Customer Service
Communication
Organization
Interpersonal Skills
Collaboration
Scheduling
Prioritization
Time Management
Progress Monitoring
Microsoft Office
Microsoft Excel
Vehicle Feature Demonstration
Written Communication
Telephone Communication
Driving

Benefits

Vacation Time
Extended Health Coverage
Dental Coverage
Vision Coverage
Employee Assistance Program
Flexible Benefits Plan
Retirement Savings Plan Matching
Employee Referral Bonus
Career Development Opportunities
Learning And Development Opportunities
Wellness Program
Corporate Discounts
Group Savings Plan
Volunteer Program
Company Events

Visa sponsorship

Not detected in the job text

Keywords

Automotive
Vehicle Delivery
Customer Satisfaction
Customer Service
Sales Process
Sales Team
Delivery Scheduling
Vehicle Features
Vehicle Functions
Microsoft Office
Microsoft Excel
Communication
Organization
Interpersonal Skills
Collaboration
Prioritization
Work Scheduling
Progress Monitoring
Valid Driver's License
Clean Driving Record
Dealership

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