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Birchwood Automotive Group

FIRST IMPRESSIONS REPRESENTATIVE - PART-TIME

Winnipeg, MB, Canada
Greater Winnipeg Metropolitan Area, Canada

Part-time

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Job details

Job type: Part-time
Apply by: Nov 1, 2026
Posting language: English
Posted: Oct 2, 2026

Original job description

First Impressions Representative - Part-Time

Reporting Relationship: This position reports directly to the Human Resources Specialist.

Job Summary: The First Impressions Representative is responsible for receiving customer phone calls courteously and respectfully, discovering the needs of Birchwood customers, and directing their calls appropriately.

Additional administrative or support tasks may be assigned as needs arise to support the overall efficiency of the team. The successful candidate will require excellent communication, multitasking, and interpersonal skills.

Shift Details: Monday & Tuesday, 5:00 PM–9:00 PM, plus one 8-hour shift on Saturday between 7:30 AM and 6:00 PM.

Qualifications

Customer Service experience is an asset
Call center and/or switchboard experience is preferred
Thrive in a collaborative environment where teamwork is supported
High attention to detail with proven time management and organizational skills
A commitment to continuous learning and professional development
A Class 5 driver's license and drivers abstract are required, and transportation to work is required, as the location is not on a bus route

What Birchwood Can Offer You

Competitive compensation – in addition to salary, many roles have bonus and commission incentives that reward you for success
Full benefits package including vacation time, company-paid extended health, dental/vision coverage, and employee assistance – with flex plan options
RSP Matching program – Birchwood will match up to $5,000 of your regular earnings after 1 year of employment
Employee referral bonus program – refer your friends to Birchwood and receive a referral bonus
Career development opportunities & internal promotions
Learning & development opportunities
Wellness program
Corporate discounts & group savings plan
Volunteer program – Dollars for Doing
Company events – Birchwood Bucks, Circle of Excellence, holiday parties

Birchwood is Manitoba’s largest automotive retailer. Our 24 franchises are in addition to four state-of-the-art collision repair centres and four Birchwood Credit Solutions locations. We offer sales, services, and parts to meet our customers’ automotive needs. We’re a recognized leader in the retail automotive industry, not only for our diverse workforce reflecting our community, but also for our unparalleled commitment to team members, customers, partners, and neighbourhoods. At Birchwood, our days begin and end with gratitude, personal leadership, trust, respect, continuous improvement, and generosity.

Birchwood is committed to creating a diverse workplace and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Reasonable accommodation is available to applicants with disabilities upon request. Please email your request to: recruitment@birchwood.ca

APPLY NOW

Birchwood

Department

1st Impressions

Employment Type

Part Time

Hours

12-16

APPLY NOW

Apply About employer

More about this job

Responsibilities

Receive customer phone calls courteously, identify customers’ needs, and direct calls to the appropriate destination. Perform additional administrative and support tasks as needed to help the team operate efficiently.

Requirements

Customer service experience is an asset, and call center or switchboard experience is preferred. Candidates should have strong communication, multitasking, interpersonal, organizational, and time-management skills, a Class 5 driver's license and driver's abstract, and reliable transportation to the workplace.

Skills

Customer Service
Telephone Communication
Call Routing
Communication
Multitasking
Interpersonal Skills
Teamwork
Attention to Detail
Time Management
Organization
Administrative Support
Continuous Learning

Benefits

Vacation Time
Extended Health Coverage
Dental Coverage
Vision Coverage
Employee Assistance Program
Flexible Benefits Plan
Retirement Savings Plan Matching
Employee Referral Bonus
Career Development Opportunities
Learning and Development Opportunities
Wellness Program
Corporate Discounts
Group Savings Plan
Volunteer Program
Company Events

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Call Center
Switchboard
Telephone Calls
Call Routing
Administrative Support
Teamwork
Communication
Multitasking
Interpersonal Skills
Attention to Detail
Time Management
Organization
Continuous Learning
Class 5 Driver's License
Driver's Abstract
Transportation
Automotive Retail

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