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Added 1 min ago
CO
Manager, Health And Safety
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Ottawa, ON · Greater Ottawa Metropolitan Area
- Full-time
Commissionaires Ottawa is seeking an experienced and proactive Manager, Health and Safety (H&S) to lead the organization’s occupational and non-occupational health, safety, wellness, and…
Added 1 min ago
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- Full-time
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Birchwood Automotive Group

HAIL CONSULTANT

Winnipeg, MB, Canada
Greater Winnipeg Metropolitan Area, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Apply by: Dec 2, 2026
Posting language: English
Posted: Nov 2, 2026

Original job description

Hail Consultant

Reporting Relationship: This position reports directly to the Hail Centre Manager.

Job Summary

The Hail Consultant plays an integral role in delivering the highest level of service during a customer’s experience with Birchwood Collision Centre. The successful candidate will have the ability to build rapport, communicate needed repairs and costs, and follow up with customers to ensure their overall satisfaction. The Hail Consultant will manage phone inquiries, customer walk-ins, and the completion of appropriate paperwork about hail repair orders.

Qualifications

Relationship expert with a demonstrated commitment to customer satisfaction
Thrive in a collaborative environment, where teamwork is encouraged
Completed post-secondary education in Business or related field preferred
High attention to detail with proven time management and organizational skills
A commitment to continuous learning and professional development
Comfortable using technology and Microsoft applications for most day-to-day functions
Valid driver’s license, clean driver abstract & own transportation to and from work

What Birchwood Can Offer You

Competitive compensation – in addition to salary, many roles have bonus and commission incentives that reward you for success
Full benefits package including vacation time, company-paid extended health, dental/vision coverage, and employee assistance – with flex plan options
RSP Matching program – Birchwood will match up to $5,000 of your regular earnings after 1 year of employment
Employee referral bonus program – refer your friends to Birchwood and receive a referral bonus
Career development opportunities & internal promotions
Learning & development opportunities
Wellness program
Corporate discounts & group savings plan
Volunteer program – Dollars for Doing
Company events – Birchwood Bucks, Circle of Excellence, holiday parties

Birchwood is Manitoba’s largest automotive retailer. Our 24 franchises are in addition to four state-of-the-art collision repair centres and four Birchwood Credit Solutions locations. We offer sales, services, and parts to meet our customers’ automotive needs. We’re a recognized leader in the retail automotive industry, not only for our diverse workforce reflecting our community, but also for our unparalleled commitment to team members, customers, partners, and neighbourhoods. At Birchwood, our days begin and end with gratitude, personal leadership, trust, respect, continuous improvement, and generosity.

Birchwood is committed to creating a diverse workplace and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Reasonable accommodation is available to applicants with disabilities upon request. Please email your request to: recruitment@birchwood.ca

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Birchwood Collision Regent

Department

Body Shop

Employment Type

Full Time

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More about this job

Responsibilities

Manage customer phone inquiries and walk-ins, build rapport, and explain required hail repairs and associated costs. Complete hail repair order paperwork and follow up with customers to support their satisfaction throughout their experience.

Requirements

Candidates should demonstrate strong customer relationship skills, commitment to customer satisfaction, teamwork, attention to detail, and effective time management and organizational abilities. Post-secondary education in business or a related field is preferred; applicants should be comfortable with technology and Microsoft applications and have a valid driver's license, a clean driving record, and their own transportation.

Skills

Customer Service
Relationship Building
Communication
Customer Satisfaction
Teamwork
Attention To Detail
Time Management
Organization
Technology Proficiency
Microsoft Applications
Phone Inquiry Management
Customer Follow-Up
Repair Cost Communication
Paperwork Processing

Benefits

Vacation Time
Extended Health Coverage
Dental Coverage
Vision Coverage
Employee Assistance Program
Flexible Benefits Plan
Retirement Savings Plan Matching
Employee Referral Bonus
Career Development Opportunities
Learning and Development Opportunities
Wellness Program
Corporate Discounts
Group Savings Plan
Volunteer Program
Company Events

Visa sponsorship

Not detected in the job text

Keywords

Hail Repair
Collision Repair
Customer Service
Customer Satisfaction
Relationship Building
Customer Communication
Repair Orders
Repair Costs
Phone Inquiries
Customer Walk-Ins
Customer Follow-Up
Paperwork
Teamwork
Time Management
Organization
Attention To Detail
Microsoft Applications
Technology
Business Education
Valid Driver's License
Clean Driver Abstract

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