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Added 1 min ago
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Technical Program Manager, AI Programs
Caseware
Toronto, ON
- Full-time
We are seeking a Technical Program Manager (TPgM), AI Programs to drive the planning, coordination, and delivery of Caseware's AI roadmap across our Firm and Solution portfolios. This role…
Added 1 min ago
FO
Senior Manager, People & Culture
Friends of Ruby
Toronto, ON
- Full-time
The Senior Manager of People & Culture is a key leadership role responsible for leading the day-to-day delivery of the People & Culture function, overseeing talent management,…
Added 1 min ago
UO
Open Educational Resources Librarian
University of Ottawa
Ottawa, ON · Morisset Hall
- Full-time
The incumbent is responsible, under the direction of the Senior Manager, Copyright Services, for supporting student success by advancing the creation and use of open and affordable course…
Added 1 min ago
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Customer Experience Associate
TD
Ottawa, ON
- Part-time
…skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety…
Added 1 min ago
SC
Retail Assistant Manager
Staples Canada
Kingston, ON
- Full-time
As an Assistant Manager, you will enable operational and sales excellence, ensuring that both our customers and associates have exceptional experiences. You will break down barriers and…
Added 14 mins ago
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Release Train Engineer, Deloitte Global Technology
Deloitte
Toronto, ON
- Full-time
Assists Engagement Manager with status reporting as required by the S4 Technology Team leadership.
Added 14 mins ago
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Senior Data Analyst I, Product
Mistplay
Toronto, ON
- Full-time
…insightful analysis and driving analytics strategy. Reporting to the Manager of Data Analytics & Experimentation, you will collaborate with Product & Lifecycle Managers to plan and analyze…
Added 14 mins ago
LM
Field Technician (Heavy Equipment or Automotive)
Leavitt Machinery
Lakeshore, ON
- Full-time
…achieved consistent growth over the past 25 years. With a focus on learning and continuous improvement, we are proud to invest in our people and offer a progressive and flexible work…
Added 14 mins ago
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Director, Site & Decommissioning Projects
Canadian Nuclear Laboratories
Pinawa, MB
- Full-time
Leading the development and planning of major decommissioning projects while maintaining accountability for scope, schedule, cost, risk, and technical performance.
Added 14 mins ago
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Maintenance Engineering Specialist
Canadian Nuclear Laboratories
Pinawa, MB
- Full-time
Supporting the development of project scopes, technical specifications, work packages, schedules, and cost estimates.
Added 14 mins ago
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Account Manager, Technical Sales
Custom Energized Air
AB · Edmonton, AB
- Full-time
The Account Manager works closely with customers, vendors, and internal teams to provide exceptional service, develop new business opportunities, and strengthen existing customer…
Added 15 mins ago
CT
Associate Manager, Store Operations (18 Month Contract)
Canadian Tire Corporation
Toronto, ON
- $68,000 to $75,000 CAD / year
- Full-time
Reporting to the Manager, Store Operations Best Practices, the Associate Manager, Store Operations (Best Practices) is a customer-focused and analytical thinker who is experienced with…
Added 15 mins ago
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GenAI Software Developer
BMO
Calgary, AB · GCS
- Full-time
Participate in the full software development lifecycle, from ideation and design through implementation, deployment, and ongoing maintenance.
Added 15 mins ago
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Senior Manager, Credit Policy & Industry Programs
BMO
Toronto, ON · BMOPLACE
- Full-time
The Senior Manager, Credit Policy & Industry Programs is responsible for the development, enhancement, and optimization of Canadian Business Banking credit policies and specialized industry…
Added 15 mins ago
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Manager, Journey Enablement, Acquire and One Client
BMO
Toronto, ON · BMOPLACE
- Full-time
We are seeking a manager to join the Acquire & One Client Journey Enablement team within Business Banking. This role will lead initiatives that are focused on accelerating new-to-bank…
Added 15 mins ago
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Senior Manager, Journey Enablement, Acquire and One Client
BMO
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- Full-time
We are seeking a well-rounded Senior Manager to join the Acquire and One Client, Journey Enablement team within Business Banking to drive performance and strategic outcomes in partnership…
Added 15 mins ago
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Surrey, BC
- Full-time
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Added 15 mins ago
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Part-Time Professor, Electrical Techniques St. Thomas/Elgin Regional Campus
Fanshawe Toronto@ILAC
St. Thomas, ON
- Part-time
…potential into impact. Leading with empathy, belonging, unity, learning and courage, we guide the learning journey of our students, ensuring they are ready for work and life, today and…
Added 15 mins ago
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Added 15 mins ago
Graduate Transit & Urban Mobility Engineer - 2027
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Lead and support organizational design, workforce planning, learning and development, talent reviews, succession planning, performance management, and leadership development for the…
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Administrative Assistant, FGPS
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Waterloo, ON
…University’s numerous resources such as the Student Wellness Centre, Learning Services, the Writing Centre, Accessible Learning, the Career Development Centre, and the Graduate Students…
Added 15 mins ago
Digital Security Specialist
IAMGOLD
Toronto, ON
IAMGOLD is a Canadian-based gold mining company with operations and development projects across North America and West Africa. With flagship operations like the Côté Gold Mine in Ontario,…
Added 15 mins ago
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Stage Experience Lead - Full Time
Sephora
Toronto, ON
- $22.2 to $26.1 CAD / hour
- Full-time
…bonus opportunities, a competitive benefits program, and robust learning and development initiatives aimed at promoting employee support and…
Added 31 mins ago
Senior Manager, Training Program Management
Bell
Toronto, ON
The Applied AI and Operational support's Transformation & Training team is seeking a highly motivated Senior Manager, Training Program Management to lead the evolution of learning programs…

Birchwood Automotive Group

SERVICE MANAGER

Winnipeg, MB, Canada
Greater Winnipeg Metropolitan Area, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Nov 1, 2026
Posting language: English
Posted: Oct 2, 2026

Original job description

Service Manager

Reporting Relationship: The Service Manager reports directly to the Fixed Operations Manager

Job Summary

Reporting to the Fixed Operations Manager, the Service Manager is a key partner contributing to the overall success of the dealership. The successful candidate is responsible for maximizing the efficiency, revenue, and productivity in the service department to ensure the highest level of customer satisfaction. This position requires leadership experience as the Service Manager works with a team consisting of Service Consultants, Technicians, and Detailers and requires an individual with excellent customer service skills, sales experience, and organizational skills.

The Service Manager is an integral member of the management team and is required to collaborate with all stakeholders, including other departments within the dealership, to improve the overall performance and profitability of the business.

Qualifications

Minimum 2 years of Service Management or equivalent
Experience delivering the highest level of customer satisfaction in a fast-paced environment
Proven leadership skills and ability to successfully mentor team members
Strong technical knowledge and extensive practical experience in vehicle repairs is required
Exceptional communication skills (in person, on the phone, email, and written)
High attention to detail, proven time management, and organizational skills
Clear Credit and Criminal Record Check
Valid Class 5F driver’s license, and clear drivers abstract

What Birchwood Can Offer You

Competitive compensation – in addition to salary, many roles have bonus and commission incentives that reward you for success
Full benefits package including vacation time, company-paid extended health, dental/vision coverage, and employee assistance – with flex plan options
RSP Matching program – Birchwood will match up to $5,000 of your regular earnings after 1 year of employment
Employee referral bonus program – refer your friends to Birchwood and receive a referral bonus
Career development opportunities & internal promotions
Learning & development opportunities
Wellness program
Corporate discounts & group savings plan
Volunteer program – Dollars for Doing
Company events – Birchwood Bucks, Circle of Excellence, holiday parties

Birchwood is Manitoba’s largest automotive retailer. Our 24 franchises are in addition to four state-of-the-art collision repair centres and four Birchwood Credit Solutions locations. We offer sales, services, and parts to meet our customers’ automotive needs. We’re a recognized leader in the retail automotive industry, not only for our diverse workforce reflecting our community, but also for our unparalleled commitment to team members, customers, partners, and neighbourhoods. At Birchwood, our days begin and end with gratitude, personal leadership, trust, respect, continuous improvement, and generosity.

Birchwood is committed to creating a diverse workplace and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Reasonable accommodation is available to applicants with disabilities upon request. Please email your request to: recruitment@birchwood.ca

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Birchwood Chrysler Dodge

Department

Service

Employment Type

Full Time

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More about this job

Responsibilities

Lead the service department team of Service Consultants, Technicians, and Detailers, maximizing efficiency, revenue, and productivity while ensuring high customer satisfaction. Collaborate with dealership departments and stakeholders to improve overall business performance and profitability.

Requirements

Requires at least two years of service management or equivalent experience, a record of delivering excellent customer satisfaction, and proven leadership and mentoring ability. Candidates must have strong practical vehicle repair knowledge, excellent communication and organizational skills, a clear credit and criminal record check, and a valid Class 5F driver’s license with a clear driving abstract.

Skills

Service Department Management
Leadership
Team Mentoring
Customer Service
Sales
Vehicle Repair Knowledge
Technical Knowledge
Communication
Organization
Time Management
Attention To Detail
Revenue And Productivity Optimization
Stakeholder Collaboration

Benefits

Vacation Time
Extended Health Coverage
Dental Coverage
Vision Coverage
Employee Assistance Program
Flexible Benefits Plan
Retirement Savings Plan Matching
Employee Referral Bonus
Career Development Opportunities
Learning And Development Opportunities
Wellness Program
Corporate Discounts
Group Savings Plan
Volunteer Program
Company Events

Visa sponsorship

Not detected in the job text

Keywords

Automotive Dealership
Fixed Operations
Service Department
Service Management
Vehicle Repairs
Service Consultants
Technicians
Detailers
Customer Satisfaction
Team Leadership
Mentoring
Sales
Revenue Optimization
Productivity
Dealership Profitability
Class 5F Driver’s License
Driver’s Abstract
Credit Check
Criminal Record Check

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