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Added 1 min ago
Retail Customer Service Coordinator Full Time Marshalls - Dufferin Mall
The TJX Companies, Inc.
Toronto, ON
Full-time
Relevant Experience – 1-2 years in retail or service, with a strong grasp of customer needs and operational processes.
Added 1 min ago
Merchandise Processing Coordinator Full Time Winners - Cloverdale Mall
The TJX Companies, Inc.
Toronto, ON
Full-time
Relevant Experience – 1-2 years in retail or service, with a strong grasp of customer needs and operational processes.
Added 1 min ago
Retail Store Associate Part time Seasonal Winner/Homesense
The TJX Companies, Inc.
London, ON
Part-time
We’re looking for Retail Associates to join our team in a welcoming environment. Whether you’re starting your career or already have experience, we’re excited to work with you and help you…
Added 1 min ago
retail store coordinator full time winners/homesense - westwood
The TJX Companies, Inc.
London, ON
Full-time
Relevant Experience – 1-2 years in retail or service, with a strong grasp of customer needs and operational processes.
Added 1 min ago
Part Time Associate - Tamarack Centre
The TJX Companies, Inc.
Cranbrook, BC
Part-time
We’re looking for Retail Associates to join our team in a welcoming environment. Whether you’re starting your career or already have experience, we’re excited to work with you and help you…
Added 1 min ago
Assistant Meat Manager
Farm Boy Inc.
Whitby, ON
Up to $21 CAD / hour
Full-time
Support daily operations by ensuring outstanding customer service, accurate merchandising and rotation, adequate staffing coverage, and consistent department cleanliness.
Added 1 min ago
Assistant Meat Manager
Farm Boy Inc.
Newmarket, ON
From $21 CAD / hour
Full-time
Support daily operations by ensuring outstanding customer service, accurate merchandising and rotation, adequate staffing coverage, and consistent department cleanliness.
Added 1 min ago
Assistant Chef Manager
Farm Boy Inc.
Collingwood, ON
From $21.5 CAD / hour
Full-time
Support daily department operations to ensure excellent customer service, effective merchandising and rotation, adequate staffing coverage, and consistently high cleanliness standards.
Added 1 min ago
Senior Relationship Manager/Relationship Manager
Meridian Credit Union
Hamilton, ON · St. Catharines, ON
$79,000 to $110,000 CAD / year
Full-time
In addition to building customized solutions for business, we offer full service commercial banking solutions, including a wide selection of daily banking products, complementary lending…
Added 1 min ago
Client Advisor
Royal Bank of Canada
Sault Ste. Marie, ON
Part-time
Track record in building rapport and maintaining client relationships within the financial or service industry
Added 1 min ago
Patient Services Specialist - Fixed term
BonLook
Saskatoon, SK
Full-time
In this role, you’ll deliver exceptional service and support, enhancing the lives of our patients in a dynamic, and rewarding environment that values teamwork and collaboration.
Added 1 min ago
Optical Associate
BonLook
NS · Sackville, NS
Full-time
Deliver exceptional customer service, ensuring a positive patient experience
Added 1 min ago
Financial Services Representative
Conexus Credit Union
Lemberg, SK
Part-time
We’re looking for an agile member-service ambassador to come on board as a part-time Financial Service Representative at our Lemberg Branch. You will be the first point of contact for…
Added 1 min ago
Temporary Fashion Associate - CF Polo Park
Reitmans (Canada) Ltée/Ltd
Winnipeg, MB
Part-time
As a Fashion Associate, you will deliver personalized service and support daily store operations to ensure a welcoming, customer-first environment. From assisting in the fitting room to…
Added 1 min ago
Fashion Associate (Part time) - Square One
Reitmans (Canada) Ltée/Ltd
Mississauga, ON
Part-time
As a Fashion Associate, you will deliver personalized service and support daily store operations to ensure a welcoming, customer-first environment. From assisting in the fitting room to…
Added 1 min ago
Franchisee in Training (Prince Albert, SK)
Giant Tiger
Prince Albert, SK · Saskatoon, SK
Full-time
…store teams are the heart of our mission, making sure every customer has a great experience and finds the products they need at the right…
Added 1 min ago
Member Services Representative - Elie Branch
Assiniboine Credit Union
Elie, MB
Full-time
Support lobby management, greeting members warmly on arrival. Achieves individual targets and collaborates to support team success, demonstrating service excellence and product knowledge.
Added 1 min ago
Customer Value Manager - Ontario
Tekion
Remote, Canada
$94,000 to $117,000 CAD / year
Full-time · Remote
…automotive platform that includes the revolutionary Automotive Retail Cloud (ARC) for retailers, Automotive Enterprise Cloud (AEC) for manufacturers and other large automotive enterprises…
Added 1 min ago
Member Services Rep - Overnight- Full time
Crunch Fitness Canada
Brampton, ON
$18.6 CAD / hour
Full-time
…passionate about fitness, excited about delivering exceptional customer service, and driven by a shared purpose, we want you on…
Added 1 min ago
Client Advisor
Royal Bank of Canada
Cross Lake 19A, MB · CROSS LAKE, Manitoba
Full-time
…relationships. If you have the self-motivation to deliver exceptional customer service and are excited to help clients embrace our digital capabilities, you can build a great career with us…
Added 1 min ago
Finance Clerk I
Humber River Health
Toronto, ON · Greater Toronto, ON
Other
Provides excellent customer service to all internal and external stakeholders using appropriate communication methods to respond in a timely, helpful, and courteous manner.
Added 1 min ago
GARAGE - Operations Team Leader FT - Mapleview Centre
Groupe Dynamite, Inc Garage
Burlington, ON
Full-time
…order to provide an outstanding shopping experience to every…
Added 14 mins ago
Visitor Services Supervisor
Museum of Contemporary Art Toronto Canada
Toronto, ON
$29 CAD / hour
Part-time
Experience in customer service in hospitality, retail, attractions, or cultural sector
Added 14 mins ago
Barista , Full-Time
Compass Group Canada
Ottawa, ON
Full-time
…being selected as a FORTUNE Global 500 Company, Best Workplaces Retail & Hospitality, and FORTUNE World’s Most Admired…
Added 14 mins ago
MS SQL Database Administrator - Expert
Global Technical Talent, an Inc. 5000 Company
Toronto, ON
$65 to $75 CAD / hour
Contract
This role provides database support related to Oracle build, migration, performance tuning, and incident resolutions. The contractor will be embedded within a team of 20 DBAs subdivided…

Bird&Be

Ecommerce Product Manager

Remote, Canada

Job type: Full-time
Workplace: Remote
Posting language: English
Posted: Sep 24, 2026

Apply About employer

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Original job description

About Bird&Be

Bird&Be is a direct-to-consumer fertility brand on a mission to help people build families faster through our doctor-backed fertility products. Our goal is to help educate our customers on their fertility health early, and help them take action quickly with personalized supplements scientifically proven to impact outcomes, and at-home tests that help them get answers sooner. All while changing the face of fertility: without blue and pink boxes, plastered with photos of white babies. Our brand reflects the modern millennial.

Since launching in the summer of 2021 we've been growing quickly in the fertility space, doubling our revenue year over year. We were founded by a team of fertility warriors and doctors and are supported by top-tier investors who all want to change the current fertility experience. We're looking for incredible new team members to join us on this mission. If you're interested in a dynamic and fast-paced environment at an early-stage startup that's looking to make a positive change in the world, we'd love to chat.

About the role

We're seeking a technical, detail-oriented Ecommerce Product Manager to own our Shopify ecosystem end-to-end, drive our website roadmap, and manage the external agencies who build and design it. This role is for someone who can go deep on the Shopify app stack, has a sharp eye for design and UX, and can hold agencies accountable to a high bar.

In this role you will:

Manage our Shopify website and ecosystem

Own our Shopify store and all associated third-party apps (Recharge, Klaviyo, Gorgias, OctaneAI, and others)
Have a deep working knowledge of the Shopify app ecosystem - know what's out there, evaluate new tools, and make the call on what to install or cut
Oversee and optimize conversion tactics like our Quiz, cross sells, upsells etc.
Act as the internal subject matter expert on all things Shopify and our website

Own our ecommerce web and design agency relationship

Manage our external web development and design agency day-to-day: set priorities, review deliverables, and keep work on scope, on time, and on brand
Bring a critical eye for design. You can tell the difference between "technically finished" and actually good, and you push back when work doesn't meet the bar
Translate business and merchandising needs into clear briefs and requirements the agency can execute against
Partner with designers and developers to scope, prioritize, and ship site improvements

Improve website conversion and user experience

Maintain and optimize the core shopping journey: search, navigation, product reviews, and browse experience
Own day-to-day website merchandising - product catalog, collections, and product pages
Develop and execute product education strategies that highlight key features, benefits, and unique selling points
Own and execute an a/b testing roadmap and roll out. We should have tests running at all times.
Monitor and analyze merchandising and site performance, and report out weekly

Perform technical troubleshooting

Troubleshoot customer issue escalations (account login, payment updates, subscription management) and escalate to the right third-party support channel when needed

Your Experience

You've worked in ecommerce, ideally at a DTC brand
You've used Shopify Plus and Recharge as a merchant, and you know your way around the broader Shopify app ecosystem
You're technical: comfortable in the Shopify admin, theme editor, and app configs, and not afraid of a bit of code or a technical spec
You have experience managing external agencies or vendors - briefing them, holding them to deadlines, and pushing back on subpar work
You have a strong, opinionated eye for design and can spot when something isn't good enough, even if you're not the one designing it
You're creative - you propose solutions to problems you haven't necessarily seen before
You default to action: proactive, resourceful, and quick to just go figure it out
You can shift priorities fast, show initiative, and work autonomously
You're a pro multi-tasker who ruthlessly prioritizes in an environment where there's always more to do than time to do it
You're familiar with G Suite, Slack, and other modern web platforms and tools
You're flexible and thrive in a fast-changing, sometimes chaotic environment
Above all else, you're passionate about our customers and inspired by Bird&Be and our mission

Success Metrics

In this role, you will be measured by:

Increased website conversion rates
Quality and speed of agency deliverables against roadmap
Reduced time-to-resolution for technical issues

Hours + Location

This is a salaried, full-time position. Option for a contract position may be available.

Must be able to work a flexible schedule to meet the needs of the business, including some evenings, weekends, and holidays as needed
This is a remote position and requires a reliable work-from-home setup, including a laptop/desktop with the latest OS and a stable internet connection

Apply About employer

More about this job

Responsibilities

The Ecommerce Product Manager will own the end-to-end Shopify ecosystem, managing third-party apps and external web development agencies. They are responsible for optimizing website conversion, executing A/B testing roadmaps, and maintaining the core shopping journey.

Requirements

The ideal candidate has experience in ecommerce at a DTC brand with deep technical knowledge of Shopify Plus and the broader app ecosystem. They must possess strong vendor management skills, a critical eye for design, and the ability to work autonomously in a fast-paced environment.

Skills

Shopify Plus
Ecommerce Management
Product Management
Vendor Management
Conversion Rate Optimization
A/B Testing
Web Analytics
User Experience Design
Technical Troubleshooting
Merchandising
Recharge
Klaviyo
Gorgias
OctaneAI
Project Management
Digital Strategy

Remote locations

Canada

Remote locations (standardized)

Canada

Visa sponsorship

Not detected in the job text

Keywords

Ecommerce
Shopify Plus
DTC
Product Management
Recharge
Klaviyo
Gorgias
OctaneAI
Conversion Rate Optimization
A/B Testing
Web Development
UX Design
Merchandising
Technical Troubleshooting
Vendor Management
Digital Marketing
Subscription Management
Product Education
G Suite
Slack
Startup
Fertility Brand
Web Analytics
Project Management
Technical Specs
Theme Editor
Shopify Admin
Customer Experience
Roadmap Planning
Conversion Tactics

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