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Added 46 mins ago
IG
Project Manager (Building Automation)
Insight Global
Richmond, BC
- $105,000 to $115,000 CAD / year
- Full-time
Insight Global is seeking a Project Manager for a large client. In this role, you will lead and oversee Building Automation projects, providing guidance and supervision to ensure they are…
Added 3 hours ago
M
Maintenance Technician I
Marriott
Montreal, QC
- Full-time
…electrical, mechanical, plumbing, pneumatic/electronic systems and controls, carpentry and finish skills, kitchen equipment, vehicles, energy conservation, and/or general building. Perform…
Added 3 hours ago
SP
Plumber/Gas Fitter HVAC Technician
Sturgeon Public School Division
Morinville, AB
- Full-time
We're hiring: Plumber/ Gas Fitter HVAC Technician
Added 5 hours ago
CC
IT Support Technician
Coca-Cola Canada Bottling Limited
Montreal, QC
- Full-time
We are recruiting for an IT Support Technician to join our Information Technology team. The IT Support Technician serves as an on-site technical resource dedicated to the Lachine Coca-Cola…
Added 6 hours ago
EP
Wind Technician - Multiple Levels [On-Site]
EDF power solutions
Belle River, ON
- Full-time
…1987. We are a market-leading independent power producer and service provider, serving utilities, corporations, industries, communities, institutions, and investors with reliable,…
Added 6 hours ago
T
Instrumentation, Controls & Electrical (IC&E) Technician
TransAlta
Kingston, ON
- Full-time
TransAlta is seeking an experienced Instrumentation, Controls & Electrical (IC&E) Technician to join our Kingston Cogeneration team.
Added 8 hours ago
Technical Services Manager (Laser Technology Specialist)
BWXT
Kitchener, ON
Develop, maintain, and enforce all laser-related policies, procedures, and controls, including hazard evaluations, documentation, and compliance monitoring.
Added 8 hours ago
IT Support Technician
CONA Services
Montreal, QC · Lachine, QC
We are recruiting for an IT Support Technician to join our Information Technology team. The IT Support Technician serves as an on-site technical resource dedicated to the Lachine Coca-Cola…
Added 8 hours ago
CO
Job ID #31748: Refrigeration AC Technician - REPOST
City Of Hamilton
Hamilton, ON
- Full-time
Monitor and test building safety devices such as sprinklers, alarms, generators, ATS, fire hoses and extinguishers. Adjust air handling system controls to maintain environmental conditions…
Added 10 hours ago
SM
Controls technician - electrical and electronics
Sarata Manufacturing
Windsor, ON
- $38 to $48 CAD / hour
- Full-time
- On-site
Electric motors, generators, drives and motor controls
Added 11 hours ago
LL
Material Handling Equipment (MHE)/Forklift Lead
Lineage Logistics
Montreal, QC · St. Laurent, Quebec · Lachine, Quebec · Saint-Laurent, Quebec
- Full-time
Lineage is building an internal Material Handling Equipment (MHE) maintenance team supporting multiple Montreal-area facilities. We are looking for an experienced technician to serve as the…
Added 17 hours ago
WM
Automotive mechanic
Will's Mechanical
Gibsons, BC
- $40 to $45 CAD / hour
- Full-time
- On-site
Automotive Service Technician Trade Certification
Added 20 hours ago
C
Technicien en contrôle de bâtiment
CBRE
Bromont, QC
- Full-time
Join CBRE as a Building Controls Technician, where you'll play a critical role in maintaining and optimizing the smart building technologies that support mission-critical operations.…
Added 21 hours ago
MU
Accounting Technician ll - Accounts Payable, Financial Services
MacEwan University
AB · Edmonton, AB
- Full-time
As an Accounts Payable Accounting Technician II, you will report to the Accounts Payable Supervisor and be primarily responsible for accurate and timely processing of assigned supplier…
Added 1 day ago
VP
Industrial Automation Specialist
VANGUARD POWER LTD
Chilliwack, BC
- Full-time
Industrial Electrician - Controls / PLC Technician (Red Seal)
Added 1 day ago
JC
Facility Maintenance Electrician
Johnson Controls
Toronto, ON
- Full-time
Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce…
Added 1 day ago
RS
Operations Management Trainee
Ryder Supply Chain Solutions
Mississauga, ON
- Full-time
…management solutions that enhance the way they do business. Building and maintaining a fleet takes time, resources, and expertise few companies can spare. At Ryder, we have a long history…
Added 1 day ago
H
Lead Field Service Technician - Security
Honeywell
London, ON
- Full-time
Responsible for responding and resolving service calls, providing technical support, and troubleshooting various issues for our customers, for Honeywell’s security systems, HVAC, automation…
Added 2 days ago
TI
HVAC Digital Services Technician
Trane Italia
Dartmouth, NS
- Full-time
Trane Technologies is hiring an HVAC Digital Services Technician (HVAC Automation/Controls) to join our team. In this role, you will be responsible for commissioning, programming,…
Added 2 days ago
TI
Service Estimator
Trane Italia
Burnaby, BC
- Full-time
Trane in Barnaby is hiring for a Service Estimator II to join our team. In this role, you will be will be working with Trane Account Managers and building owners providing estimates and…
Added 2 days ago
TI
Service Coordinator
Trane Italia
Burnaby, BC
- Full-time
Interacts and communicates with all Project Managers and HVAC Field Technician Supervisor to assign/dispatch Controls Technicians and HVAC Technicians
Added 2 days ago
D
HVAC Service Technician (Refrigeration & Air Conditioning Systems Mechanic)
Dilfo
Ottawa, ON
- Full-time
…industries. Our team of skilled individuals shares a vision of building with integrity and collaboration to bring quality and innovation to our work every day, and we are honoured to have…
Added 2 days ago
BC
Digital Services District Support Technician - Corporate
Bird Construction
Vancouver, BC
- Full-time
Digital Services District Support Technician - CorporateReporting to the Manager, Technical Operations, the Digital Services District Support Technician - Corporate will be responsible for…
Added 2 days ago
C
Maintenance Technician
CBRE
Ottawa, ON
- Full-time
…Maintenance Technicians to join our growing team as we work to service one of the world’s largest online…
Added 2 days ago
AP
Assistant Maintenance Technician
Atlantic Poultry
NL
- $16.35 to $24 CAD / hour
- Full-time
The Assistant Maintenance Technician is a skilled maintenance person to support the Maintenance Technician with daily preventative maintenance, troubleshoot problems, and complete equipment…

Bird Construction

Digital Services District Support Technician - Corporate

Vancouver, BC, Canada

Full-time

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Job details

Job type: Full-time
Experience: 5+ years of experience in an IT Service Desk, Desktop Support, or Technical Support role.
Posting language: English
Posted: Oct 7, 2026

Original job description

Digital Services District Support Technician - CorporateReporting to the Manager, Technical Operations, the Digital Services District Support Technician - Corporate will be responsible for level two support for our internal clients via email, ServiceNow tickets, online chat and phones. This role will conduct technical troubleshooting to resolve Incidents. Fulfillment of Service Requests in a timely manner for our internal team members is also in the scope for this role. This position is based in Vancouver, BC.

What You Will Be Working On

Provide Level 1 and Level 2 technical support for desktops, laptops, mobile devices, printers, phones, meeting room technology, and related end-user systems.
Troubleshoot and resolve hardware, software, operating system, Microsoft 365, network, and connectivity issues.
Fulfil service requests including user account administration, software deployment, distribution list management, access requests, and device provisioning.
Monitor and manage incidents and service requests through ServiceNow while ensuring service level targets are met.
Conduct regular site visits to support district offices, project teams, and field operations.
Build strong relationships with local stakeholders and provide exceptional customer service.
Assist with office expansions, relocations, project mobilizations, and technology deployments.
Support hardware lifecycle programs including device refreshes, inventory management, and asset recovery activities.
Escalate complex issues to senior analysts or specialized support teams while ensuring complete documentation and troubleshooting details are provided.
Create and maintain technical documentation, knowledge articles, and standard operating procedures.
Contribute to continuous improvement initiatives, automation opportunities, and service delivery enhancements.
Support the implementation and adoption of enterprise technologies and business applications.
Ensure compliance with IT security standards, policies, and change management processes.
Collaborate effectively with Digital Services team members to ensure consistent support across all regions and business units.
Participate in after-hours support, on-call rotations, and emergency response activities as required.

What We Are Looking For

Diploma or degree in Information Technology, Computer Science, or a related discipline.
5+ years of experience in an IT Service Desk, Desktop Support, or Technical Support role.
Strong troubleshooting skills across Windows operating systems, Microsoft 365, and endpoint technologies.
Experience supporting Active Directory, Entra ID, Intune, and enterprise device management solutions.
Familiarity with ServiceNow an asset.
Knowledge of IT asset management, hardware lifecycle management, and inventory controls.
Excellent customer service, communication, and interpersonal skills.
Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.
Ability to work independently while collaborating effectively as part of a team.
Valid driver's licence and ability to travel to offices and project sites as required.

For Those Who Seek to Redefine

The greatest achievements in history are borne from the greatness within people – where human potential meets vision, and passion fuels evolution. Unlocking this potential is the most important thing we do at Bird.

As a leader in Canadian construction for over 100 years, the impact of our team is etched deeply within the core of our legacy. Beyond Bird, this impact is felt in the fundamental aspects of our everyday lives. From the critical infrastructure we depend on, to the energy and resources that keep us moving - we are powering our communities and shaping Canada’s skylines coast-to-coast-to-coast. Entrenched in the foundation of a culture built more than a century ago is an enduring quest to reimagine what is possible. Our impact is greater than ever, and we are looking for those who seek to redefine their story.

What We Believe In

We Put Safety First

A healthy and safe work environment is non-negotiable. We build a culture of operational and psychological safety through engagement, learning and leadership.

We Lead With Honesty

We speak and act with integrity, clarity and care so people can trust our word and our work. Being honest means we can deliver the best outcomes and consistent results.

We Are Stronger Together

Success is a team effort. Our inclusive workplace enables our combined expertise, humility and creativity to unlock our greater potential.

We Are Driven To Do Great Work

We built our name on quality. We have a passion for excellence in our work and relationships that honours our businesses and our industry.

We Create Opportunity

Rooted in a solid foundation, we adapt and grow to face the future. We are committed to elevating each other to chart the best path forward in an evolving world.

At Bird, we value Diversity, Equity, and Inclusion (DE&I) and believe it is essential to our success. We will continue to listen, learn, and take action in our commitment to building progress in our organization, and the industry as a whole. Cultivating an environment where all employees feel included, seen, and have a sense of belonging is core to Bird’s culture. We commit to proactively employing a workforce that reflects the communities in which we work, fostering an environment of continuous learning, and never compromising on our values.

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More about this job

Responsibilities

The Digital Services District Support Technician provides level two technical support for internal clients, resolving hardware, software, and network incidents. The role also involves managing service requests, conducting site visits, and maintaining technical documentation to ensure service level targets are met.

Requirements

Candidates must possess a diploma or degree in Information Technology or a related discipline along with at least 5 years of experience in an IT support role. Proficiency in Windows operating systems, Microsoft 365, and enterprise device management solutions is required, along with a valid driver's licence.

Skills

Technical support
Troubleshooting
Hardware support
Software support
Microsoft 365
Active Directory
Entra ID
Intune
ServiceNow
Device provisioning
Asset management
Customer service
Inventory control
Network connectivity
Technical documentation

Visa sponsorship

Not detected in the job text

Keywords

Information Technology
Service Desk
Desktop Support
Windows
Microsoft 365
Active Directory
Entra ID
Intune
ServiceNow
Hardware Lifecycle Management
Inventory Management
Asset Recovery
Technical Troubleshooting
Incident Management
Service Requests
Endpoint Technologies
Network Connectivity
User Account Administration
Software Deployment
IT Security
Change Management
Construction
Infrastructure
Field Operations
Project Mobilization

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