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Added 3 hours ago
EC
PBRC Technician
Eaton Corporation
Kitchener, ON
- Full-time
Eaton’s Electrical System and Services Group is seeking a full time Power Breaker Refurbishment Center (PBRc) Technician to join our team. This position will be working at the Kitchener,…
Added 3 hours ago
PB
Maintenance Technician
P.E.I. Bag Co. Ltd.
Central Bedeque, PE
- Full-time
…printing and converting machinery. As a full-time maintenance service technician, you will be responsible for equipment in the plant which may include the…
Added 3 hours ago
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Sr. Maintenance Technician
TopGum
Charlottetown, PE
- Full-time
We provide full-service contract manufacturing, bottling, and packaging solutions for gummy natural health products, supporting clients from concept through launch. Operating within a…
Added 5 hours ago
S
Field Service Technician
STERIS
Ottawa, ON
- Full-time
The Field Service Technician I is responsible for providing frontline technical support for STERIS AST's network of electron beam (E-Beam) sterilization facilities, with a primary focus on…
Added 5 hours ago
H
Lead Field Service Technician - Security
Honeywell
London, ON
- Full-time
Responsible for responding and resolving service calls, providing technical support, and troubleshooting various issues for our customers, for Honeywell’s security systems, HVAC, automation…
Added 6 hours ago
TI
HVAC Digital Services Technician
Trane Italia
Dartmouth, NS
- Full-time
Trane Technologies is hiring an HVAC Digital Services Technician (HVAC Automation/Controls) to join our team. In this role, you will be responsible for commissioning, programming,…
Added 6 hours ago
TI
Controls Technician
Trane Italia
Ottawa, ON
- Full-time
In this extremely unique role blending your HVAC and Controls knowledge, you will be responsible for starting and commissioning new systems, diagnosing, and repair of environmental-control…
Added 6 hours ago
TI
Service Estimator
Trane Italia
Burnaby, BC
- Full-time
Create quotes for service agreements and all quoted works in support of our Service Account Managers and Controls Service Account Managers.
Added 6 hours ago
TI
Service Coordinator II
Trane Italia
Markham, ON
- Full-time
Interacts and communicates with all Project Managers and HVAC Field Technician Supervisor to assign/dispatch Controls Technicians and HVAC Technicians
Added 6 hours ago
TI
Service Coordinator
Trane Italia
Burnaby, BC
- Full-time
Interacts and communicates with all Project Managers and HVAC Field Technician Supervisor to assign/dispatch Controls Technicians and HVAC Technicians
Added 6 hours ago
PE
Wind Technician - Bluewater
Pattern Energy
Zurich, ON
- Full-time
The expected starting hourly pay rate for a Wind Technician varies by level as follows::
Added 7 hours ago
CE
Electronic Technician (Oilfield Cementing)
Canadian Energy Insight Inc.
Grande Prairie, AB
- Internship
The Electronic Technician will report directly to the Lead – Controls & Instrumentation. The primary function of this position is to perform scheduled and unscheduled maintenance on Sanjel…
Added 7 hours ago
CE
Electronic Technician (Oilfield Cementing)
Canadian Energy Insight Inc.
AB · Edmonton, AB
- Internship
The Electronic Technician will report directly to the Lead – Controls & Instrumentation. The primary function of this position is to perform scheduled and unscheduled maintenance on Sanjel…
Added 8 hours ago
ET
S-26-065 | Administration Technician - Payroll
Eastern Townships School Board
Magog, QC
- $27.78 to $37.08 CAD / hour
- Full-time
The Administration Technician assigned to Payroll Services provides technical and administrative support for the accurate and timely processing of employee payroll and related transactions.…
Added 10 hours ago
PE
Wind Technician - Bluewater
Pattern Energy Group LP
Zurich, ON
- Other
The expected starting hourly pay rate for a Wind Technician varies by level as follows::
Added 12 hours ago
D
HVAC Service Technician (Refrigeration & Air Conditioning Systems Mechanic)
Dilfo
Ottawa, ON
- Full-time
…reliability, performance, and client satisfaction through timely service response and quality…
Added 13 hours ago
N
Network Ops Control Centre Technician
Northwestel
Yellowknife, NT
- Full-time
…telecommunications network infrastructure to ensure reliable service delivery. This role involves network surveillance, incident management, troubleshooting service disruptions, analyzing…
Added 13 hours ago
RV
Lab Assistant
Royal Victoria Regional Health Centre
Barrie, ON
- Full-time
By providing exceptional service, the Medical Laboratory Assistant (MLA) supports the Royal Victoria Regional Health Centre (RVH) strategic plan and MY CARE philosophy which includes the:
Added 14 hours ago
BC
Digital Services District Support Technician - Corporate
Bird Construction
Vancouver, BC
- Full-time
Digital Services District Support Technician - CorporateReporting to the Manager, Technical Operations, the Digital Services District Support Technician - Corporate will be responsible for…
Added 14 hours ago
IT Support Technician
Northern Mat & Bridge
Clairmont, AB
Northern Mat & Bridge is seeking a skilled and service-oriented IT Support Technician to join our Information Technology team. Reporting to the IT Manager, this role provides hands-on…
Added 14 hours ago
C
Maintenance Technician
CBRE
Ottawa, ON
- Full-time
…Maintenance Technicians to join our growing team as we work to service one of the world’s largest online…
Added 15 hours ago
F
Service Supervisor - Shop
Finning
Edmonton, AB
- Full-time
The Service Supervisor leads a high‑performing team of technicians, ensuring every repair is completed with exceptional safety, speed, and quality. This role oversees all shop operations -…
Added 16 hours ago
AP
Assistant Maintenance Technician
Atlantic Poultry
NL
- $16.35 to $24 CAD / hour
- Full-time
The Assistant Maintenance Technician is a skilled maintenance person to support the Maintenance Technician with daily preventative maintenance, troubleshoot problems, and complete equipment…
Added 17 hours ago
IF
Accounting Technician
iA Financial Group
Toronto, ON · Vancouver, BC
- Full-time
…feel confident and secure about their future? As an Accounting Technician, you will play a key role in the operational accounting activities of Dealer Services, with a strong focus on…
Added 18 hours ago
SF
Industrial Mechanic
Shearer's Foods
Airdrie, AB
- Full-time
· 2 years’ experience as a field service technician or field repair technician. Previous food manufacturing experience a plus

Bird Construction

Digital Services District Support Technician - Corporate

Vancouver, BC, Canada

Full-time

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Job details

Job type: Full-time
Experience: 5+ years of experience in an IT Service Desk, Desktop Support, or Technical Support role.
Posting language: English
Posted: Oct 7, 2026

Original job description

Digital Services District Support Technician - CorporateReporting to the Manager, Technical Operations, the Digital Services District Support Technician - Corporate will be responsible for level two support for our internal clients via email, ServiceNow tickets, online chat and phones. This role will conduct technical troubleshooting to resolve Incidents. Fulfillment of Service Requests in a timely manner for our internal team members is also in the scope for this role. This position is based in Vancouver, BC.

What You Will Be Working On

Provide Level 1 and Level 2 technical support for desktops, laptops, mobile devices, printers, phones, meeting room technology, and related end-user systems.
Troubleshoot and resolve hardware, software, operating system, Microsoft 365, network, and connectivity issues.
Fulfil service requests including user account administration, software deployment, distribution list management, access requests, and device provisioning.
Monitor and manage incidents and service requests through ServiceNow while ensuring service level targets are met.
Conduct regular site visits to support district offices, project teams, and field operations.
Build strong relationships with local stakeholders and provide exceptional customer service.
Assist with office expansions, relocations, project mobilizations, and technology deployments.
Support hardware lifecycle programs including device refreshes, inventory management, and asset recovery activities.
Escalate complex issues to senior analysts or specialized support teams while ensuring complete documentation and troubleshooting details are provided.
Create and maintain technical documentation, knowledge articles, and standard operating procedures.
Contribute to continuous improvement initiatives, automation opportunities, and service delivery enhancements.
Support the implementation and adoption of enterprise technologies and business applications.
Ensure compliance with IT security standards, policies, and change management processes.
Collaborate effectively with Digital Services team members to ensure consistent support across all regions and business units.
Participate in after-hours support, on-call rotations, and emergency response activities as required.

What We Are Looking For

Diploma or degree in Information Technology, Computer Science, or a related discipline.
5+ years of experience in an IT Service Desk, Desktop Support, or Technical Support role.
Strong troubleshooting skills across Windows operating systems, Microsoft 365, and endpoint technologies.
Experience supporting Active Directory, Entra ID, Intune, and enterprise device management solutions.
Familiarity with ServiceNow an asset.
Knowledge of IT asset management, hardware lifecycle management, and inventory controls.
Excellent customer service, communication, and interpersonal skills.
Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.
Ability to work independently while collaborating effectively as part of a team.
Valid driver's licence and ability to travel to offices and project sites as required.

For Those Who Seek to Redefine

The greatest achievements in history are borne from the greatness within people – where human potential meets vision, and passion fuels evolution. Unlocking this potential is the most important thing we do at Bird.

As a leader in Canadian construction for over 100 years, the impact of our team is etched deeply within the core of our legacy. Beyond Bird, this impact is felt in the fundamental aspects of our everyday lives. From the critical infrastructure we depend on, to the energy and resources that keep us moving - we are powering our communities and shaping Canada’s skylines coast-to-coast-to-coast. Entrenched in the foundation of a culture built more than a century ago is an enduring quest to reimagine what is possible. Our impact is greater than ever, and we are looking for those who seek to redefine their story.

What We Believe In

We Put Safety First

A healthy and safe work environment is non-negotiable. We build a culture of operational and psychological safety through engagement, learning and leadership.

We Lead With Honesty

We speak and act with integrity, clarity and care so people can trust our word and our work. Being honest means we can deliver the best outcomes and consistent results.

We Are Stronger Together

Success is a team effort. Our inclusive workplace enables our combined expertise, humility and creativity to unlock our greater potential.

We Are Driven To Do Great Work

We built our name on quality. We have a passion for excellence in our work and relationships that honours our businesses and our industry.

We Create Opportunity

Rooted in a solid foundation, we adapt and grow to face the future. We are committed to elevating each other to chart the best path forward in an evolving world.

At Bird, we value Diversity, Equity, and Inclusion (DE&I) and believe it is essential to our success. We will continue to listen, learn, and take action in our commitment to building progress in our organization, and the industry as a whole. Cultivating an environment where all employees feel included, seen, and have a sense of belonging is core to Bird’s culture. We commit to proactively employing a workforce that reflects the communities in which we work, fostering an environment of continuous learning, and never compromising on our values.

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More about this job

Responsibilities

The Digital Services District Support Technician provides level two technical support for internal clients, resolving hardware, software, and network incidents. The role also involves managing service requests, conducting site visits, and maintaining technical documentation to ensure service level targets are met.

Requirements

Candidates must possess a diploma or degree in Information Technology or a related discipline along with at least 5 years of experience in an IT support role. Proficiency in Windows operating systems, Microsoft 365, and enterprise device management solutions is required, along with a valid driver's licence.

Skills

Technical support
Troubleshooting
Hardware support
Software support
Microsoft 365
Active Directory
Entra ID
Intune
ServiceNow
Device provisioning
Asset management
Customer service
Inventory control
Network connectivity
Technical documentation

Visa sponsorship

Not detected in the job text

Keywords

Information Technology
Service Desk
Desktop Support
Windows
Microsoft 365
Active Directory
Entra ID
Intune
ServiceNow
Hardware Lifecycle Management
Inventory Management
Asset Recovery
Technical Troubleshooting
Incident Management
Service Requests
Endpoint Technologies
Network Connectivity
User Account Administration
Software Deployment
IT Security
Change Management
Construction
Infrastructure
Field Operations
Project Mobilization

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