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Added 13 mins ago
SC
shift supervisor - Store# 20296, MONTROSE & MCLEOD
Starbucks Coffee Company
Niagara Falls, ON
- Full-time
As a Starbucks Shift Supervisor, you will assist the store manager in executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to…
Added 13 mins ago
CP
Security manager
Central Protection Services
Edmonton, AB
- From $54 CAD / hour
- Full-time
- On-site
Provide advice on information systems strategy, policy, management and service delivery
Added 27 mins ago
RT
Senior Data Architect
Ripotek Technologies Inc.
Calgary, AB
- Full-time
Added 27 mins ago
BT
Senior Manager, Indirect Tax
Baker Tilly Canada
Vancouver, BC
- Full-time
We are seeking a Senior Manager or Director, Indirect Tax to join our growing Tax practice in Toronto or Vancouver. This is a leadership role focused on indirect tax advisory, compliance,…
Added 57 mins ago
T
Senior Project Engineer
TransAlta
Calgary, AB
- Full-time
…TransAlta. In this position you will play a critical role in the delivery of TransAlta's Centralia Coal to Gas (CTG) project, one of our key strategic growth initiatives. Working closely…
Added 57 mins ago
AH
Registered Nurse
Alberta Health Services
Three Hills, AB
- Part-time
As a Registered Nurse, you will report to the Site Manager at the Three Hills Health Centre, you will work in a fast-paced environment in Acute Care, Emergency and Labour & Delivery. This…
Added 57 mins ago
AH
Licensed Practical Nurse
Alberta Health Services
Three Hills, AB
- Part-time
As a Licensed Practical Nurse, you will report to the Site Manager at the Three Hills Health Centre. You will work in a fast-paced environment in Acute Care, Emergency Department and Labour…
Added 57 mins ago
AH
Strategist
Alberta Health Services
Calgary, AB
- Full-time
Reporting to the Program Manager, the Strategist is responsible for planning, coordinating, implementing, and evaluating strategic initiatives that support the operational, clinical…
Added 57 mins ago
P
Stage/Floor Manager (Contractor)
PWHL
Hamilton, ON
- Full-time
The Stage/Floor Manager provides coordination and event support services for in-game activations, performances, promotions and other game presentation elements from the arena floor. The…
Added 1 hour ago
JH
Manager, group home
John Howard Society of New Brunswick, Fundy Region Inc.
Saint John, NB
- $57,700 to $61,300 CAD / year
- Full-time
- On-site
Direct the delivery of social and community service programs
Added 1 hour ago
CC
Pharmacist - Signing Bonus Available
CareRx Corporation
Victoria, BC
- $60 to $65 USD / hour
- Full-time
CareRx is looking for a Pharmacist to join our Victoriate am. Under the general direction of the designated Pharmacy Manager, the Pharmacist is responsible for ensuring that all…
Added 1 hour ago
BH
Nursing Coordinator – Emergency #519-26
Brightshores Health System
Owen Sound, ON
- Contract
Reporting to the Manager of Emergency, the Nursing Coordinator is responsible for the day-to-day activities in the Emergency Department. The Coordinator oversees the care given by other…
Added 1 hour ago
CC
Global Account Manager
Cogent Communications
Toronto, ON · North York, ON
- Full-time
…customer support by virtue of its end-to-end control of service delivery and network monitoring. Structured tenure pay increases and an uncapped commissions plan offers you unlimited…
Added 1 hour ago
RG
Housekeeping/Laundry Aide - Casual
Responsive Group Inc.
Prescott, ON
- Temporary
The Housekeeper/Laundry Aide reports to the Environmental Services Manager and is expected to maintain high standards of cleanliness and sanitation throughout the home by cleaning and…
Added 1 hour ago
Events Assistant
Health Sciences North
Sudbury, ON
…effectively coordinated. This role will work closely with the Manager to support the successful delivery of fundraising initiatives while allowing the Manager to focus on strategy, revenue…
Added 1 hour ago
J
Senior Product Manager - Agentic Banking
Jobgether
Canada
- Full-time
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Product Manager – Agentic Banking based in Canada.
Added 1 hour ago
J
Manager, Operations Strategy & Insights
Jobgether
Canada
- Full-time
…all applications and next steps. Our partner is looking for a Manager, Operations Strategy & Insights based in Toronto, Ontario,…
Added 1 hour ago
CC
Pharmacist - Signing Bonus Available
CareRx Corporation
Victoria, BC
- $60 to $65 USD / hour
- Full-time
CareRx is looking for a Pharmacist to join our Victo riateam . Under the general direction of the designated Pharmacy Manager, the Pharmacist is responsible for ensuring that all…
Added 1 hour ago
W
(CAN) Directs Store Delivery Associate
Walmart
Surrey, BC
- Part-time
Working as a Directs Store Delivery Associate at Walmart Canada is a great opportunity to build valuable skills in a fast paced retail environment. In this role, you coordinate and…
Added 2 hours ago
PV
Keyholder
Pet Valu
Westmount, QC
- Part-time
Assist in unloading delivery vehicles of cases and bags of pet food and supplies and putting these into stock (items up to 50 lbs.)
Added 2 hours ago
NP
Sr Manager, HR Services
Northland Power Inc.
Toronto, ON
- Full-time
The Sr Manager, HR Services is responsible for leading Northland’s global HR Services and Payroll functions, ensuring the delivery of efficient, scalable, compliant, and employee-centric…
Added 2 hours ago
D
General Management Assistant
Desjardins
Rimouski, QC · Caisse Desjardins de Rimouski
- Full-time
The incumbent supports the general manager and all managers of a large caisse in carrying out various administrative support and secretarial tasks. Activities include overseeing the…
Added 2 hours ago
BP
Kitchen manager
Boston Pizza Bracebridge
Bracebridge, ON
- From $37 CAD / hour
- Full-time
- On-site
Supervise and check delivery of food trolleys
Added 2 hours ago
BP
Kitchen manager
BOSTON PIZZA KINCARDINE
Kincardine, ON
- From $37 CAD / hour
- Full-time
- On-site
Supervise and check delivery of food trolleys
Added 2 hours ago
BP
Kitchen manager
Boston Pizza Gravenhurst
Gravenhurst, ON
- From $37 CAD / hour
- Full-time
- On-site
Supervise and check delivery of food trolleys

Bird Construction

Digital Services District Support Technician - Corporate

Vancouver, BC, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Experience: 5+ years of experience in an IT Service Desk, Desktop Support, or Technical Support role.
Posting language: English
Posted: Oct 7, 2026

Original job description

Digital Services District Support Technician - CorporateReporting to the Manager, Technical Operations, the Digital Services District Support Technician - Corporate will be responsible for level two support for our internal clients via email, ServiceNow tickets, online chat and phones. This role will conduct technical troubleshooting to resolve Incidents. Fulfillment of Service Requests in a timely manner for our internal team members is also in the scope for this role. This position is based in Vancouver, BC.

What You Will Be Working On

Provide Level 1 and Level 2 technical support for desktops, laptops, mobile devices, printers, phones, meeting room technology, and related end-user systems.
Troubleshoot and resolve hardware, software, operating system, Microsoft 365, network, and connectivity issues.
Fulfil service requests including user account administration, software deployment, distribution list management, access requests, and device provisioning.
Monitor and manage incidents and service requests through ServiceNow while ensuring service level targets are met.
Conduct regular site visits to support district offices, project teams, and field operations.
Build strong relationships with local stakeholders and provide exceptional customer service.
Assist with office expansions, relocations, project mobilizations, and technology deployments.
Support hardware lifecycle programs including device refreshes, inventory management, and asset recovery activities.
Escalate complex issues to senior analysts or specialized support teams while ensuring complete documentation and troubleshooting details are provided.
Create and maintain technical documentation, knowledge articles, and standard operating procedures.
Contribute to continuous improvement initiatives, automation opportunities, and service delivery enhancements.
Support the implementation and adoption of enterprise technologies and business applications.
Ensure compliance with IT security standards, policies, and change management processes.
Collaborate effectively with Digital Services team members to ensure consistent support across all regions and business units.
Participate in after-hours support, on-call rotations, and emergency response activities as required.

What We Are Looking For

Diploma or degree in Information Technology, Computer Science, or a related discipline.
5+ years of experience in an IT Service Desk, Desktop Support, or Technical Support role.
Strong troubleshooting skills across Windows operating systems, Microsoft 365, and endpoint technologies.
Experience supporting Active Directory, Entra ID, Intune, and enterprise device management solutions.
Familiarity with ServiceNow an asset.
Knowledge of IT asset management, hardware lifecycle management, and inventory controls.
Excellent customer service, communication, and interpersonal skills.
Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.
Ability to work independently while collaborating effectively as part of a team.
Valid driver's licence and ability to travel to offices and project sites as required.

For Those Who Seek to Redefine

The greatest achievements in history are borne from the greatness within people – where human potential meets vision, and passion fuels evolution. Unlocking this potential is the most important thing we do at Bird.

As a leader in Canadian construction for over 100 years, the impact of our team is etched deeply within the core of our legacy. Beyond Bird, this impact is felt in the fundamental aspects of our everyday lives. From the critical infrastructure we depend on, to the energy and resources that keep us moving - we are powering our communities and shaping Canada’s skylines coast-to-coast-to-coast. Entrenched in the foundation of a culture built more than a century ago is an enduring quest to reimagine what is possible. Our impact is greater than ever, and we are looking for those who seek to redefine their story.

What We Believe In

We Put Safety First

A healthy and safe work environment is non-negotiable. We build a culture of operational and psychological safety through engagement, learning and leadership.

We Lead With Honesty

We speak and act with integrity, clarity and care so people can trust our word and our work. Being honest means we can deliver the best outcomes and consistent results.

We Are Stronger Together

Success is a team effort. Our inclusive workplace enables our combined expertise, humility and creativity to unlock our greater potential.

We Are Driven To Do Great Work

We built our name on quality. We have a passion for excellence in our work and relationships that honours our businesses and our industry.

We Create Opportunity

Rooted in a solid foundation, we adapt and grow to face the future. We are committed to elevating each other to chart the best path forward in an evolving world.

At Bird, we value Diversity, Equity, and Inclusion (DE&I) and believe it is essential to our success. We will continue to listen, learn, and take action in our commitment to building progress in our organization, and the industry as a whole. Cultivating an environment where all employees feel included, seen, and have a sense of belonging is core to Bird’s culture. We commit to proactively employing a workforce that reflects the communities in which we work, fostering an environment of continuous learning, and never compromising on our values.

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More about this job

Responsibilities

The Digital Services District Support Technician provides level two technical support for internal clients, resolving hardware, software, and network incidents. The role also involves managing service requests, conducting site visits, and maintaining technical documentation to ensure service level targets are met.

Requirements

Candidates must possess a diploma or degree in Information Technology or a related discipline along with at least 5 years of experience in an IT support role. Proficiency in Windows operating systems, Microsoft 365, and enterprise device management solutions is required, along with a valid driver's licence.

Skills

Technical support
Troubleshooting
Hardware support
Software support
Microsoft 365
Active Directory
Entra ID
Intune
ServiceNow
Device provisioning
Asset management
Customer service
Inventory control
Network connectivity
Technical documentation

Visa sponsorship

Not detected in the job text

Keywords

Information Technology
Service Desk
Desktop Support
Windows
Microsoft 365
Active Directory
Entra ID
Intune
ServiceNow
Hardware Lifecycle Management
Inventory Management
Asset Recovery
Technical Troubleshooting
Incident Management
Service Requests
Endpoint Technologies
Network Connectivity
User Account Administration
Software Deployment
IT Security
Change Management
Construction
Infrastructure
Field Operations
Project Mobilization

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